Jim Ellis Buick GMC Mall of Georgia

GM Certified Internet Dealer, GM Certified Used Vehicles

3600 Buford Dr
Buford, GA 30519

Sales: (678) 780-4937

Service: (678) 889-8880

Today 9:00 AM - 9:00 PM
(Closed Now)
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https://static.cargurus.com/images/forsale/2018/03/27/19/09/2017_chevrolet_silverado_2500hd-pic-4985116206135673477-152x114.jpeg

2017 Chevrolet Silverado 2500HD High Country Crew Cab 4WD Used Cars in Buford, GA 30519

Good Deal
$3,581 BELOW
CarGurus IMV of $59,581

Price: $56,000

Mileage: 15,468

Location: Buford, GA 30519

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2017 Chevrolet Silverado 2500HD High Country Crew Cab 4WD for sale - $56,000, 15,468 miles with Sunroof/Moonroof, Trailer Package, Standard Suspension Package, Navigation System, Suspension Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/27/19/09/2016_toyota_prius_v-pic-6558692545289447016-152x114.jpeg

2016 Toyota Prius v Two FWD Used Cars in Buford, GA 30519

Good Deal
$1,794 BELOW
CarGurus IMV of $17,694

Price: $15,900

Mileage: 49,074

Location: Buford, GA 30519

Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Super White Description: Used 2016 Toyota Prius v Two FWD for sale - $15,900, 49,074 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/27/19/09/2017_chevrolet_cruze-pic-7568202486767398423-152x114.jpeg

2017 Chevrolet Cruze Premier Sedan FWD Used Cars in Buford, GA 30519

Good Deal
$1,539 BELOW
CarGurus IMV of $16,339

Price: $14,800

Mileage: 18,689

Location: Buford, GA 30519

Average time on market: 31 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Black Description: Used 2017 Chevrolet Cruze Premier Sedan FWD for sale - $14,800, 18,689 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/27/19/09/2016_nissan_murano-pic-184439491439926847-152x114.jpeg

2016 Nissan Murano SV AWD Used Cars in Buford, GA 30519

Good Deal
$2,039 BELOW
CarGurus IMV of $22,539

Price: $20,500

Mileage: 34,895

Location: Buford, GA 30519

Average time on market: 52 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Brilliant Silver Metallic Description: Used 2016 Nissan Murano SV AWD for sale - $20,500, 34,895 miles with Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/18/19/11/2018_gmc_sierra_1500-pic-957967125707697408-152x114.jpeg

2018 GMC Sierra 1500 SLT Crew Cab 4WD Used Cars in Buford, GA 30519

Good Deal
$4,543 BELOW
CarGurus IMV of $46,843

Price: $42,300

Mileage: 4,370

Location: Buford, GA 30519

Average time on market: 84 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Description: Used 2018 GMC Sierra 1500 SLT Crew Cab 4WD for sale - $42,300, 4,370 miles with Leather Seats, Navigation System, Suspension Package, Bluetooth, Backup Camera, Aluminum Wheels, Trailer Package, Off Road Package, Premium Plus Package
https://static.cargurus.com/images/forsale/2018/03/27/19/09/2015_gmc_acadia-pic-6441921523211618742-152x114.jpeg

2015 GMC Acadia SLT1 Used Cars in Buford, GA 30519

Good Deal
$1,510 BELOW
CarGurus IMV of $25,010

Price: $23,500

Mileage: 44,706

Location: Buford, GA 30519

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2015 GMC Acadia SLT1 for sale - $23,500, 44,706 miles with Leather Seats, Acoustical Package, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/03/27/19/09/2017_dodge_grand_caravan-pic-4876776940934227380-152x114.jpeg

2017 Dodge Grand Caravan SXT Used Cars in Buford, GA 30519

Good Deal
$1,854 BELOW
CarGurus IMV of $18,354

Price: $16,500

Mileage: 45,495

Location: Buford, GA 30519

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Knuckle Clearcoat Description: Used 2017 Dodge Grand Caravan SXT for sale - $16,500, 45,495 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/14/12/06/2017_chevrolet_traverse-pic-3236037939423199491-152x114.jpeg

2017 Chevrolet Traverse 2LT AWD Used Cars in Buford, GA 30519

Good Deal
$1,766 BELOW
CarGurus IMV of $27,766

Price: $26,000

Mileage: 33,573

Location: Buford, GA 30519

Average time on market: 51 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2017 Chevrolet Traverse 2LT AWD for sale - $26,000, 33,573 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/18/19/11/2018_gmc_sierra_1500-pic-128324683234216403-152x114.jpeg

2018 GMC Sierra 1500 SLT Crew Cab 4WD Used Cars in Buford, GA 30519

Good Deal
$3,943 BELOW
CarGurus IMV of $46,843

Price: $42,900

Mileage: 4,373

Location: Buford, GA 30519

Average time on market: 84 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Summit White Description: Used 2018 GMC Sierra 1500 SLT Crew Cab 4WD for sale - $42,900, 4,373 miles with Leather Seats, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Trailer Package, Premium Plus Package
https://static.cargurus.com/images/forsale/2018/03/27/19/09/2014_hyundai_veloster_turbo-pic-6056431657926070910-152x114.jpeg

2014 Hyundai Veloster Turbo R-Spec Used Cars in Buford, GA 30519

Good Deal
$973 BELOW
CarGurus IMV of $12,873

Price: $11,900

Mileage: 53,592

Location: Buford, GA 30519

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Boston Red Metallic Description: Used 2014 Hyundai Veloster Turbo R-Spec for sale - $11,900, 53,592 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/23/14/35/2016_ram_1500-pic-3306903696176742836-152x114.jpeg

2016 Ram 1500 Laramie Crew Cab 4WD Used Cars in Buford, GA 30519

Good Deal
$2,133 BELOW
CarGurus IMV of $35,633

Price: $33,500

Mileage: 20,006

Location: Buford, GA 30519

Average time on market: 43 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Bright Red Description: Used 2016 Ram 1500 Laramie Crew Cab 4WD for sale - $33,500, 20,006 miles with Bluetooth, Leather Seats, Aluminum Wheels, Off Road Package
https://static.cargurus.com/images/forsale/2018/04/08/08/47/2017_ford_expedition-pic-2529395783540185819-152x114.jpeg

2017 Ford Expedition EL XLT 4WD Used Cars in Buford, GA 30519

Good Deal
$1,843 BELOW
CarGurus IMV of $29,843

Price: $28,000

Mileage: 55,235

Location: Buford, GA 30519

Average time on market: 23 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Description: Used 2017 Ford Expedition EL XLT 4WD for sale - $28,000, 55,235 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/07/19/50/2017_nissan_frontier-pic-2613632814965962348-152x114.jpeg

2017 Nissan Frontier SV V6 Crew Cab 4WD Used Cars in Buford, GA 30519

Good Deal
$1,043 BELOW
CarGurus IMV of $23,443

Price: $22,400

Mileage: 26,884

Location: Buford, GA 30519

Average time on market: 37 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Brilliant Silver Description: Used 2017 Nissan Frontier SV V6 Crew Cab 4WD for sale - $22,400, 26,884 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/12/11/20/2015_acura_mdx-pic-5747426680102544118-152x114.jpeg

2015 Acura MDX FWD Used Cars in Buford, GA 30519

Good Deal
$1,071 BELOW
CarGurus IMV of $25,371

Price: $24,300

Mileage: 51,117

Location: Buford, GA 30519

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Graphite Luster Metallic Description: Used 2015 Acura MDX FWD for sale - $24,300, 51,117 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/03/16/20/20/2016_gmc_acadia-pic-7083276543968559762-152x114.jpeg

2016 GMC Acadia SLT Used Cars in Buford, GA 30519

Good Deal
$1,377 BELOW
CarGurus IMV of $25,377

Price: $24,000

Mileage: 55,748

Location: Buford, GA 30519

Average time on market: 52 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2016 GMC Acadia SLT for sale - $24,000, 55,748 miles with Leather Seats, Acoustical Package, Alloy Wheels, Preferred Package
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Feb 27, 2018
I agreed to purchase a $60k vehicle from Jim Ellis. After speaking to a salesmen as well as two different managers throughout the week we were ready to make the 2hr drive up to purchase the vehicle. The day before we left I asked the salesmen to walk around the vehicle and let me know if there were any imperfections (dings, dents, etc..) and send me pictures if necessary. Even though we were told the vehicle was in excellent condition I didn't want to be surprised when we arrived. Turns out there was damage to the rear bumper that both managers mislead me about throughout our week long discussions. As mentioned I was told the vehicle was in excellent condition, I wish I could upload the picture the salesmen sent me of the damage so you could see what they describe as "excellent" condition. The pictures they uploaded for the vehicle listing were at an angle that did not show the damage. They refused to repair the damage, stating the damage is why the price was slightly discounted, which was them admitting to knowing about the damage while dishonestly describing the condition of the vehicle to me throughout the week. We did not make the trip to Jim Ellis and purchased from a different dealership instead.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 945-8700 to discuss your concerns, as your satisfaction is of utmost importance to us.
Feb 26, 2018
Tried to be helpful but kept sending me vehicles that I had specifically said would not work! I need so seat 8 and have 4wd they kept sending 7 seater vehicles and 2wds!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 23, 2018
Friendly knowledgeable.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 7, 2018
Their customer service is stellar.
Is this review helpful? Yes | No
Response from current dealership owner:
Lawren, your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Mall of GA for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!
Feb 3, 2018
GuruZL8Z7
Fast response and very thorough. Although I did not purchase, just asked a few questions, they were courteous and prompt.
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Guruzl8z7, thank you for taking the time to leave a review for us at Jim Ellis Buick GMC Mall of Georgia. We're happy we could meet your expectations!
Jan 27, 2018
Guru5CNTG
They won the the 3 month search. I brought this enclave on 1/25/2018. Very happy.
Is this review helpful? Yes | No
Response from current dealership owner:
Hi, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!
Jan 18, 2018
Everyone was very responsive and personable. If you are looking for a car, ask for Sam.
Is this review helpful? Yes | No
Response from current dealership owner:
Mike, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Jan 16, 2018
GuruZ7DX
Good, decided to buy a vehicle closer to where I live.
Is this review helpful? Yes | No
Response from current dealership owner:
Guruz7dx, thank you so much for the positive review!
Jan 10, 2018
Phinkle
Great!
Is this review helpful? Yes | No
Response from current dealership owner:
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Dec 27, 2017
GuruD43F4
It was a wonderful experience! Isaac was a great agent! He helped me find and get into my new car in no time!
Is this review helpful? Yes | No
Dec 27, 2017
GuruZB55L
Steve was great and so was the dealership, I wasn't able to purchase the vehicle because someone else got it before I could, however Steve notified me and gave me other options A+++ all the way at Jim Ellis
Is this review helpful? Yes | No
Dec 18, 2017
Guru967L7
Goid
Is this review helpful? Yes | No
Response from current dealership owner:
Guru967l7, thank you for the high star rating!
Dec 12, 2017
Navyblue
Nice experience
Is this review helpful? Yes | No
Response from current dealership owner:
Navyblue, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you again for leaving us this response! Take Care!
Nov 14, 2017
Bought it love it
Is this review helpful? Yes | No
Response from current dealership owner:
Chris, thank you for your kind words and congratulations on your new vehicle! We are always more than happy to assist you if anything else comes up. Take care!
Nov 14, 2017
From the first time I went to the dealership I felt comfortable. I decided to buy the car. They treated me fairly. The problem I had was when the finance manager along with the used car manager took my money ( I paid all cash for the vehicle) the manager didn't say were to go next, didn't even thank me for my business. We left the room and figured out our selves. It wasn't a good feeling. I decided to buy from their dealership and that's the last impression i have of the transaction.
Is this review helpful? Yes | No
Response from current dealership owner:
Kelly, thank you for your kind words and congratulations on your new vehicle! Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Mall of GA for all of your automotive needs.Thank you for bringing this to our attention and please don't hesitate to call if you'd like further assistance.
Nov 9, 2017
Ddw4782
Immediate feedback! Awesome customer service!
Is this review helpful? Yes | No
Response from current dealership owner:
Ddw4782, thank you for writing this fantastic review and giving our dealership such a high star rating! Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Mall of GA for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Take Care!
Oct 29, 2017
JulyO
Never met with them. Conversations with them were good.
Is this review helpful? Yes | No
Response from current dealership owner:
Julyo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust  whether the transaction is online or face to face in person. At Jim Ellis Buick GMC Mall of GA, we value our customers. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Oct 27, 2017
I will refer this dealer to my family and friends!
Is this review helpful? Yes | No
Response from current dealership owner:
Whitman, your positive review means a lot to us and we’re happy we could help you! Thanks for the recommendation, and have an amazing day!
Oct 2, 2017
Big Steve was great to work with. He understood what I was looking for and made it happened. Was in and out in less than 2 hours with the deal I was looking for.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi Adam, thank you for taking the time to leave a review for us at Jim Ellis Buick GMC Mall of GA. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sep 13, 2017
They got back to me in a timely manner and I will be getting back to them because I do need a car a GMC Terrain it's just that I'm not ready until November but I have jim Ellis as my dealer
Is this review helpful? Yes | No
Sep 8, 2017
Did not end up purchasing here, but I would definitely recommend. I will say Jesse Brown was the best sales rep at communication that I dealt with from Knoxville to Atlanta, and actually offered the best deal, but we changed vehicles at the last minute. Keep up the good work!
Is this review helpful? Yes | No
Response from current dealership owner:
We appreciate your positive review about your recent experience with us! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of GA. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Aug 23, 2017
SoStacious
I bought my dream car from Jim Ellis Buick GMC. The sales team was very responsive and the customer service was great. Micheal Battle was an awesome sales representative and helped me get exactly what I wanted.
Is this review helpful? Yes | No
Response from current dealership owner:
Sostacious, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Aug 20, 2017
Fair and easy to work with. Didn't take a day out of my life to buy a car.
Is this review helpful? Yes | No
Response from current dealership owner:
Andy, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!
Jun 29, 2017
excellent response
Is this review helpful? Yes | No
Jun 20, 2017
Ken, and the team at Jim Ellis were very nice and very professional. I did by the car.
Is this review helpful? Yes | No
Response from current dealership owner:
Kevin, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!
May 7, 2017
Responded quickly
Is this review helpful? Yes | No
May 3, 2017
Hugly really recommend CarGurisk and Jim Ellis Buick. I appreciate the Sales Staff; Finance & Customer Service Folks. We love our Equinox. THanks a bunch! Wm
Is this review helpful? Yes | No
Apr 15, 2017
Very professional and responsive although I didn't buy from them I would and would have no problem recommending them to someone
Is this review helpful? Yes | No
Apr 15, 2017
It was silly.. I made an offer. They acted like I was doing them a favor with my offer. Non responsive.. And impersonal follow up. Anyway.. I bought a Porsche from another dealership.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Apr 5, 2017
Completely satisfied with all matters relating to my purchase.
Is this review helpful? Yes | No
Apr 1, 2017
Received first rate knowledge and service from beginning 'til end.
Is this review helpful? Yes | No
Apr 1, 2017
The salesman and the finance rep were most personal and professional. Everything possible was done to streamline the process and make it pleasant. I thought they bent over backwards!
Is this review helpful? Yes | No
Mar 11, 2017
I immediately was contacted and my question was answered.
Is this review helpful? Yes | No
Response from current dealership owner:
Thanks for the feedback, Joe. We strive to provide excellent service to our customers at Jim Ellis Buick GMC Mall of GA.  We always love to receive great feedback. Wishing you a great day until the next time we meet.
Feb 9, 2017
Service was wonderful
Is this review helpful? Yes | No
Response from current dealership owner:
Belinda, thank you for taking the time to leave us feedback. Wishing you a great day until the next time we meet.
Feb 1, 2017
They were quick with their response. Was looking at a TSX but unfortunately someone got to it first. Craig, Nathan and Richard were super helpful and honest! Wouldn't hesitate to work with them again.
Is this review helpful? Yes | No
Response from current dealership owner:
Thanks for the feedback, Page. We strive to provide excellent service to our customers at Jim Ellis Buick GMC Mall of GA. Wishing you a great day until the next time we meet.
Jan 4, 2017
They were AWESOME! Friendly and responded quickly to my emails.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Marcia, we appreciate you taking the time to fill out the survey. We are so thrilled you are completely satisfied and look forward to seeing you next time! Jerry Howell, Executive General Manager
Dec 27, 2016
Friendly respectful Great
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Robert, thank you for taking the time to leave us feedback. Wishing you a great day until the next time we meet. Jerry Howell, General Manager
Dec 13, 2016
They responded quickly and professional
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Ron, thank you for taking the time to leave us feedback. Wishing you a great day until the next time we meet. Jerry Howell, General Manager
Dec 13, 2016
Seemed up front and honest. The car just wasnt what we were looking for. No hard sales push or pressure when we explained that. Will go back when its time to buy a car
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Mike, we appreciate you taking the time to fill out the survey. We are so thrilled you are completely satisfied and look forward to seeing you next time! Jerry Howell General Manager
Dec 12, 2016
Tried to buy a Mustang three different times. Very nice on the phone no follow up no return phone calls no price no trade value. The folks on the phone as kind as they are. zero knowledge. Crazy
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Michael, we regret that you had a negative experience with us, but are glad you brought this to our attention. Looking at your file, an email with the information for the Ford Mustang stock# GS1877A was sent on 12/8/2016. If you did not receive this email please let us know and we will be happy to resend this information. Please check your junk or spam folder. The mustang is currently still available. Once again, we apologize for any inconvenience this may have caused. Thanks Jerry Howell, General Manager
Nov 27, 2016
They were very nice and informative. They followed up with me and found me many trucks from which to choose. When I am ready to pull the trigger I'll definitely buy a truck from them.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thanks for the feedback, Bobby. We strive to provide excellent service to our customers at Jim Ellis Buick GMC Mall of GA.  We always love to receive great feedback. Wishing you a great day until the next time we meet. Jerry Howell, General Manager
Oct 27, 2016
Concise, professional, and transparent. Great team at Jim Ellis GMC Mall of Gerogia
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 17, 2016
Ask for Ken or Jesse, they were both great to work with!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi Mrs. Jeannette! Thank you very much for your recent purchase! Our team works tirelessly to make sure our customers always get the top quality service they deserve. We are very happy that Ken, Jesse and the Jim Ellis Family were able to take care of your needs! We hope that you are enjoying your new vehicle! We genuinely appreciate your business and look forward to a lasting relationship! Jerry Howell, General Manager
Oct 6, 2016
larry4280
I b ought the car.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Larry4280, thank you for taking the time to leave us feedback. Wishing you a great day until the next time we meet. Jerry Howell, General Manager
Oct 5, 2016
Purchased the truck I found on cargurus. It was as advertised and I was pleased with the the dealership
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Bob, thank you so much for the feedback. We are so excited that your buying experience was amazing! We look forward to servicing your vehicle in the future! Sincerely, Jerry Howell, General Manager
Oct 3, 2016
Good service
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Anush, thank you for taking the time to leave us feedback. Wishing you a great day until the next time we meet. Jerry Howell, General Manager
Oct 1, 2016
Was very good and no pressure no Pushing
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you very much for sharing these comments, Antonio. We always love to receive great feedback. Jerry Howell, General Manager
Sep 29, 2016
Good
Is this review helpful? Yes | No
Response from current dealership owner:
Jacob, thank you for taking the time to leave us feedback. Wishing you a great day until the next time we meet. Jerry Howell, General Manager
Sep 28, 2016
Yes, I brought from them.
Is this review helpful? Yes | No
Response from current dealership owner:
Mike, thank you for taking the time to leave us feedback. Wishing you a great day until the next time we meet. Jerry Howell, General Manager
Sep 27, 2016
Dealer rep was prompt, courteous, and stayed in touch with me. Honored just what I wanted in a GMC truck.
Is this review helpful? Yes | No
Response from current dealership owner:
Thanks for the feedback, Paul. We strive to provide excellent service to our customers at Jim Ellis Buick GMC Mall of GA. We always love to receive great feedback.Wishing you a great day until the next time we meet. Jerry Howell, General Manager
Sep 22, 2016
I didn't find that car on Deller while I drive more then 100 miles to get it
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your feedback, Kamala. We are having trouble locating a record of your search with us however it would be a pleasure for our team to find an alternative vehicle for your needs. Please allow us the opportunity to find the right solution within our wide range of inventory. Our General Manager, Jerry Howell, is aware of your issue and would be happy to make sure that you can expect the best when choosing Jim Ellis. Please give us a call at (770)945-8700. Thank you again.
Sep 20, 2016
Friendly environment with no sales pressure. Answered all of our questions and worked hard to meet our budget needs.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Damian, we appreciate you taking the time to fill out the survey. We are so thrilled you are completely satisfied and look forward to seeing you next time! Jerry Howell General Manager
Sep 3, 2016
Chris was very open and helpful. I had some pretty hefty demands , we got really close to the price I needed to be at, but couldn't find the right deal. Overall good experience and knowledgeable
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Tony, for reaching out to us. Your opinion plays an integral part in our customer service. Wishing you a great day until the next time we meet. Jerry Howell, General Manager
Sep 1, 2016
PEteacher
I received an email and phone call from Jim Ellis quickly. However, the car was sold before I could see it.
Is this review helpful? Yes | No
Response from current dealership owner:
Peteacher, thank you for taking the time to leave us feedback.  We strive to provide excellent service to our customers at Jim Ellis Buick GMC Mall of GA. Wishing you a great day until the next time we meet. Jerry Howell, General Manager
Aug 31, 2016
They had the vehicle I wanted and it was easy to make the purchase. Everyone was exceptionally pleasant to deal with. Highly recommend them for your next purchase!
1 of 1 people found this review helpful.
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Response from current dealership owner:
Chris, we appreciate you taking the time to fill out the survey. We are so thrilled you are completely satisfied and look forward to seeing you next time! Jerry Howell General Manager
Jul 27, 2016
Provided all information needed in short amount of time
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Response from current dealership owner:
Thanks for the feedback, Cole. We strive to provide excellent service to our customers at Jim Ellis Buick GMC Mall of GA. Wishing you a great day until the next time we meet. Jerry Howell, General Manager
Jul 25, 2016
Fast thorough tesponse
1 of 1 people found this review helpful.
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Response from current dealership owner:
Glenn, thank you for taking the time to leave us feedback. Jerry Howell, General Manager
Jun 23, 2016
Bought a truck from here. Quick response. Great salesman Sam, great manager, and great finance guy Mike. Was an unexpectedly great experience.
1 of 1 people found this review helpful.
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Jun 10, 2016
We got a decent deal. They do push the extended warranty but with all the electronics maybe not a bad idea.
1 of 1 people found this review helpful.
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May 31, 2016
Vehicle was not as told by the Salesman Manish. Had numerous scratches in the paint and a ding on the C Pillar. We were told it was in very good condition and paint was good. We had actually put a deposit on it and drove 4 hours only to leave without buying. Not a good experience and they didn't seem to care we had spent the day driving down only to walk out. Would not recommend this Dealership to anyone.
1 of 1 people found this review helpful.
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May 22, 2016
drove an hour to purchase after they accepted the deal online...got there and was told car was just sold an hour ago...wont be going there again
3 of 3 people found this review helpful.
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May 7, 2016
Very fast with the paper work. Very nice job
1 of 1 people found this review helpful.
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Read 30 old reviews
Apr 8, 2016
bigdb13
Overall experience was great. They were very friendly and welcoming along with very courteous and professional.
1 of 1 people found this review helpful.
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Apr 7, 2016
My sales agent was polite and courteous however I do not feel as if I was looked at as a serious buyer. The price of the vehicle was dropped slightly before i came into the dealership for a test drive. The test drive went well and i was ready to purchase however the dealership did not want to negotiate the price. After i advised i wouldn't purchase the vehicle at that price the conversation ended there. There was no offer to look at any other vehicles, or to locate a similar vehicle in the price range i wanted which was about 1500 less. I felt like the dealership was not interested in my business at all. Everyone i mentioned my experience to could not believe that a big dealership let someone like myself with excellent credit walk out the door over a $1500 price difference without even trying to sell me something else, very unusual.
4 of 4 people found this review helpful.
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Apr 6, 2016
Great service and people! Very satisfied!
1 of 1 people found this review helpful.
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Mar 25, 2016
GREAT car buying experience ,dealers makes u feel ur business is well appreciated
1 of 1 people found this review helpful.
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Mar 22, 2016
Good
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Mar 18, 2016
Very professional, and very helpful, knowledgeable. I would buy from them again.
1 of 1 people found this review helpful.
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Mar 17, 2016
Only got automated emails. Nothing else
1 of 1 people found this review helpful.
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Feb 10, 2016
Awesome experience
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Dec 8, 2015
Very interested in helping me
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Dec 3, 2015
Good
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Nov 26, 2015
I did not go there, but got responses right away.
1 of 1 people found this review helpful.
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Nov 25, 2015
Their courteous and prompt internet response to my inquiry was on target. Though the truck I inquired about was sold before I could respond, they were very quick to call me. Guess great deals don't last long!
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Nov 24, 2015
Very professional and patient. They didn't rush me to buy a car like other dealers. They made sure I loved the car. It was a great experience!
1 of 1 people found this review helpful.
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Oct 10, 2015
No one ever likes buying a new car due to the back and forth negotiating and pushy sales people. My experience was phenomenal. I do not live close to this dealership and still decided to do business with them due to the excellent service I received. My salesperson went above and beyond his call of duty by coming in on his day off to help me. Everyone was wonderful!
2 of 2 people found this review helpful.
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Nov 26, 2014
JAZMINGAR
Very polite customer service. Best experience in our search for a used vehicle, and our Traverse is in excellent condition. I would recommend them without a doubt.
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Sep 12, 2014
Will work with you
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Aug 28, 2014
Few emails... they might have called... seemed very professional but I had found a ride closer to home.
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Aug 21, 2014
Very helpful and honest consultancy.
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Feb 16, 2014
fast response and a phone call
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Feb 5, 2014
Very rude sales person.
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Jan 23, 2014
Fast service
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Dec 28, 2013
Went there to buy the used car, did not like the response of the manager and have to come back home with disappointment.
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Oct 25, 2013
Courteous and smooth transaction.
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Sep 16, 2013
Very helpful just didn't have what I was looking for
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Jun 7, 2013
Didnt get to do business with them because car sold before I could get there Salesman was courteous to call and let me know before I drove the long drive.
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Feb 25, 2013
I received a quick response from this dealer, with adequate follow-up although I'm still looking because they're a lil too far for my car shopping range
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Jan 31, 2013
Very helpful.
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Jan 19, 2013
Service was ok
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Nov 7, 2012
Alan, our salesman, was fantastic. I will go back to Buford when I need another car.
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Mar 25, 2011
strong follow up from shelton story
Is this review helpful? Yes | No

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