Jidd Motors

Free Delivery to Illinois
Free 7-Day Returns

Sales: (224) 301-2621

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https://static.cargurus.com/images/forsale/2018/06/05/10/05/2018_mercedes-benz_c-class-pic-5967397984222730739-152x114.jpeg

2018 Mercedes-Benz C-Class C 300 4MATIC Used Cars in Des Plaines, IL 60016

Great Deal
$6,037 BELOW
CarGurus IMV of $41,592

Price: $35,555

Mileage: 1,687

Location: Des Plaines, IL 60016

Average time on market: 37 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Description: Used 2018 Mercedes-Benz C-Class C 300 4MATIC for sale - $35,555, 1,687 miles with Bluetooth, Sunroof/Moonroof, Navigation System, Premium Package
https://static.cargurus.com/images/forsale/2018/06/20/09/25/2003_nissan_xterra-pic-6783422466227269465-152x114.jpeg

2016 Audi S7 4.0T quattro AWD Used Cars in Des Plaines, IL 60016

Great Deal
$5,358 BELOW
CarGurus IMV of $60,213

Price: $54,855

Mileage: 32,971

Location: Des Plaines, IL 60016

Certified Pre-Owned: No Transmission: 7-Speed Automatic Description: Used 2016 Audi S7 4.0T quattro AWD for sale - $54,855, 32,971 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Comfort Package, Climate Package
https://static.cargurus.com/images/forsale/2018/06/20/09/25/2003_nissan_xterra-pic-6783422466227269465-152x114.jpeg

2008 Nissan Maxima SE Used Cars in Des Plaines, IL 60016

Great Deal
$2,034 BELOW
CarGurus IMV of $6,889

Price: $4,855

Mileage: 103,308

Location: Des Plaines, IL 60016

Average time on market: 19 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Super Black Description: Used 2008 Nissan Maxima SE for sale - $4,855, 103,308 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/01/22/34/2018_mercedes-benz_cla-class-pic-1034909894388025851-152x114.jpeg

2018 Mercedes-Benz CLA-Class CLA 250 4MATIC Used Cars in Des Plaines, IL 60016

Great Deal
$4,070 BELOW
CarGurus IMV of $34,925

Price: $30,855

Mileage: 8,790

Location: Des Plaines, IL 60016

Average time on market: 55 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Lunar Blue Metallic Description: Used 2018 Mercedes-Benz CLA-Class CLA 250 4MATIC for sale - $30,855, 8,790 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Premium Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/01/22/34/2017_ford_escape-pic-1741163323885635053-152x114.jpeg

2017 Ford Escape Titanium AWD Used Cars in Des Plaines, IL 60016

Great Deal
$2,603 BELOW
CarGurus IMV of $22,358

Price: $19,755

Mileage: 38,360

Location: Des Plaines, IL 60016

Average time on market: 48 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Metallic Description: Used 2017 Ford Escape Titanium AWD for sale - $19,755, 38,360 miles with Bluetooth, Leather Seats, Remote Start, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/20/09/25/2003_nissan_xterra-pic-6783422466227269465-152x114.jpeg

2016 Mazda CX-3 Sport AWD Used Cars in Des Plaines, IL 60016

Great Deal
$1,497 BELOW
CarGurus IMV of $17,252

Price: $15,755

Mileage: 40,805

Location: Des Plaines, IL 60016

Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2016 Mazda CX-3 Sport AWD for sale - $15,755, 40,805 miles
https://static.cargurus.com/images/forsale/2018/06/01/22/34/2017_ford_escape-pic-3094431909189533036-152x114.jpeg

2017 Ford Escape Titanium AWD Used Cars in Des Plaines, IL 60016

Great Deal
$2,439 BELOW
CarGurus IMV of $22,134

Price: $19,695

Mileage: 40,020

Location: Des Plaines, IL 60016

Average time on market: 48 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Metallic Description: Used 2017 Ford Escape Titanium AWD for sale - $19,695, 40,020 miles with Bluetooth, Leather Seats, Remote Start, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/20/09/25/2003_nissan_xterra-pic-6783422466227269465-152x114.jpeg

2015 Lexus NX 200t Used Cars in Des Plaines, IL 60016

Good Deal
$2,897 BELOW
CarGurus IMV of $30,352

Price: $27,455

Mileage: 23,272

Location: Des Plaines, IL 60016

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Nebula Gray Pearl Description: Used 2015 Lexus NX 200t for sale - $27,455, 23,272 miles with Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/20/09/25/2003_nissan_xterra-pic-6783422466227269465-152x114.jpeg

2015 Audi A6 2.0T quattro Premium Plus Sedan AWD Used Cars in Des Plaines, IL 60016

Good Deal
$2,148 BELOW
CarGurus IMV of $26,543

Price: $24,395

Mileage: 29,675

Location: Des Plaines, IL 60016

Average time on market: 35 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Description: Used 2015 Audi A6 2.0T quattro Premium Plus Sedan AWD for sale - $24,395, 29,675 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Backup Camera, Premium Plus Package, Premium Package
https://static.cargurus.com/images/forsale/2018/06/12/20/20/2015_audi_q7-pic-4527932434692966424-152x114.jpeg

2015 Audi Q7 3.0T quattro Premium Plus AWD Used Cars in Des Plaines, IL 60016

Good Deal
$2,878 BELOW
CarGurus IMV of $34,733

Price: $31,855

Mileage: 33,592

Location: Des Plaines, IL 60016

Average time on market: 32 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Description: Used 2015 Audi Q7 3.0T quattro Premium Plus AWD for sale - $31,855, 33,592 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Technology Package, Backup Camera, Premium Plus Package, Climate Package
https://static.cargurus.com/images/forsale/2018/06/01/22/34/2014_ford_escape-pic-8091894978704084461-152x114.jpeg

2014 Ford Escape SE 4WD Used Cars in Des Plaines, IL 60016

Good Deal
$1,724 BELOW
CarGurus IMV of $13,079

Price: $11,355

Mileage: 84,579

Location: Des Plaines, IL 60016

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2014 Ford Escape SE 4WD for sale - $11,355, 84,579 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/20/09/25/2003_nissan_xterra-pic-6783422466227269465-152x114.jpeg

2015 Lexus NX 200t Used Cars in Des Plaines, IL 60016

Good Deal
$2,749 BELOW
CarGurus IMV of $30,634

Price: $27,885

Mileage: 29,739

Location: Des Plaines, IL 60016

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Obsidian Description: Used 2015 Lexus NX 200t for sale - $27,885, 29,739 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Premium Package, Comfort Package
https://static.cargurus.com/images/forsale/2018/06/19/09/31/2003_gmc_yukon-pic-1016311694583639770-152x114.jpeg

2003 GMC Yukon Denali AWD Used Cars in Des Plaines, IL 60016

Good Deal
$1,885 BELOW
CarGurus IMV of $5,740

Price: $3,855

Mileage: 198,011

Location: Des Plaines, IL 60016

Average time on market: 16 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Overdrive Color: Onyx Black Description: Used 2003 GMC Yukon Denali AWD for sale - $3,855, 198,011 miles with Leather Seats, Sunroof/Moonroof, SE Package, Suspension Package, Security Package, Autoride Suspension Package, Aluminum Wheels, Cargo Package
https://static.cargurus.com/images/forsale/2018/06/01/22/34/2015_lexus_ls_460-pic-6989731026925659678-152x114.jpeg

2015 Lexus LS 460 Used Cars in Des Plaines, IL 60016

Good Deal
$5,192 BELOW
CarGurus IMV of $43,177

Price: $37,985

Mileage: 49,552

Location: Des Plaines, IL 60016

Average time on market: 26 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Liquid Platinum Description: Used 2015 Lexus LS 460 for sale - $37,985, 49,552 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Comfort Package
https://static.cargurus.com/images/forsale/2018/06/20/09/25/2003_nissan_xterra-pic-6783422466227269465-152x114.jpeg

2015 Lexus IS 250 Used Cars in Des Plaines, IL 60016

Good Deal
$2,352 BELOW
CarGurus IMV of $23,207

Price: $20,855

Mileage: 60,553

Location: Des Plaines, IL 60016

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Nebula Gray Pearl Description: Used 2015 Lexus IS 250 for sale - $20,855, 60,553 miles with Backup Camera, Sunroof/Moonroof, Navigation System, Premium Package
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All reviewers have been verified to have contacted this dealer – Learn More
Jun 19, 2018
abbrown2021
Dealer advertisement states free delivery Nationwide. But, when I called, no one could answer how the process worked.
Response from current dealership:
Please give me a call directly so I can provide you the necessary information for out of state shipping.  You may reach me at 224-250-2222 and ask for Rob.  Thanks!
Jun 17, 2018
Great follow up. Thanks for the info
Jun 16, 2018
They where very pushy and service was very poor up following everywhere you walk couldn’t talk to my other half bout the car they all in your space
Jun 14, 2018
Quick response to all questions.
Jun 13, 2018
Prompt response
Jun 12, 2018
Be ready to meet the world most talented and professional sales general manager he easily can waste your day With out getting anywhere. He did 6 Credit inquiry before even we agree in the car price
Jun 9, 2018
It was pleasant. Agent and managers were very attentive and they worked with with me on pricing. Plenty of cars to choose from I would definitely go back in the future as well as recommend others. The agent Lou was very helpful
Jun 9, 2018
They promptly got in touch, and had good extra info. Sadly they are not price negotiable, so I went somewhere else.
Jun 3, 2018
Elijah H. Walker
Although I did not purchase with this dealer, they were were prompt and courteous.
Jun 2, 2018
They were responsive without being harassing
1 people found this review helpful.
May 31, 2018
I was contacted immediately, someone e-mailed me back. I am still in the process of trying to find a car to my liking within my price range.
1 people found this review helpful.
May 29, 2018
Dealer responded promptly and answered all my questions, I just decided to go with a more local company
1 people found this review helpful.
May 28, 2018
Dibber0005
Great experience, I was a cash buyer from out of state-their internet team had everything detailed, cleaned and outlined before I arrived. Even had additional contact via text with more photos and vehicle descriptions. Truly in and out in only two hours! Exactly what I had in mind. Judging by the higher end cars on the lot, they even made my small purchase seem important to the dealership. Vehicle was used, had some visible and hidden issues, still very pleased with the price and the internet sales team. Thank you.
7 people found this review helpful.
Response from current dealership:
Hello Dibber0005, congratulations on your purchase, enjoy the ride and we look forward to serving you in the near future.
May 28, 2018
GuruW1HQD
Very professional as well as polite extremely helpful and prompt with accurate information well done
1 people found this review helpful.
Response from current dealership:
Thank you for your great feedback :)
May 25, 2018
Sylvestre20
Good to talk to car sold befor we can set everything up
2 people found this review helpful.
Response from current dealership:
We have hundreds of all makes and models please check in often as we buy cars daily. If there's anything specific that you're looking for please let us know and we'll locate it for you.
May 24, 2018
GuruWT9JQ
Exceptional customer service
2 people found this review helpful.
Response from current dealership:
Thank you Guru!
May 24, 2018
Excellent communication.
2 people found this review helpful.
Response from current dealership:
Thank you Michael!
May 23, 2018
Quick responses, respectful, got us the vehicle we wanted ansd worked cooperatively with our lender.
2 people found this review helpful.
Response from current dealership:
Hi Michele, thank you for your great feedback!
May 21, 2018
Poor communication. One person claimed that my offer was way too low then continued to email me the other person said that they could possibly make it happen then never emailed me back. I'm guessing the car will sit at their lot for another 140 days.
3 people found this review helpful.
Response from current dealership:
Hello Erin, thank you for your input. Sorry to hear we could not make the deal work for you. Wish you the best of luck in your car shopping experience.
May 14, 2018
Great
1 people found this review helpful.
Response from current dealership:
Thanks Tony!
May 11, 2018
GuruY8ZCY
Very knowledgeable, patient, informative and extremely helpful
1 people found this review helpful.
Response from current dealership:
Thank you for your great feedback!
May 11, 2018
Ianmac1
They were great but I decided to purchase a car locally.
Response from current dealership:
Thank you for your input!
May 11, 2018
Very professional. They gave me a carfax to help me sell my car privately.
Response from current dealership:
Thank you Jason, best of luck selling your car. Let us know if you need anything.
May 11, 2018
They are very helpful and tried to consider our background such as our movement.
Response from current dealership:
Thank you for your feedback, wish you all the best. Please let us know if we could be of further assistance.
May 10, 2018
Deeraeh48
Quick, prompt and responsive. Very helpful dealership
0 people found this review helpful.
Response from current dealership:
Thank you for your great feedback :)
May 10, 2018
My experience with Peggy was great (The salesman) However the atmosphere that was created when I had to talk numbers was by far the worst I've experienced.. The General Manager had TERRIBLE customer skills. Very short and to the point which is great but only seemed to care about $ not the customer. He lied to me twice and lied to my lender in order to see how much I was approved for (I already inquired about how much the purchase agreement would be for but he danced around it and didn't tell me) He wanted to know how much I was prepared to spend so that he could adjust how much he wanted to charge for the car. Manipulative classic dealership. I was even okay with the 175$ documentary fee but over 1000$ for a title and "other fees" that's not reasonable. I took my business elsewhere and as I was driving back 5 hours to go home my bank called and confirmed that the 1000$+ fee they wanted to charge had no basis and that the titling would have been handled on their end.
12 people found this review helpful.
Response from current dealership:
Hello Brandon, sorry to hear that we could not make a deal with you. We wish you the best of luck with your car shopping.
May 9, 2018
Quick, open and detailed team members. Strongly recommend to visit their site.
1 people found this review helpful.
Response from current dealership:
Thank you Jonathan!
May 7, 2018
Did not buy from them due to other circumstances, but they were very friendly and easy to work with. Would refer friends.
0 people found this review helpful.
Response from current dealership:
Hello Jon, thank you for your input, please keep us in mind for the future.  Have a wonderful weekend!
May 5, 2018
Terrible. I waited Hours for them to fix all the problems with the car that I found when I came and saw the car. I wanted an inspection done as well and to see the results. They didn't do one. I asked if the tires were good and they said yes. And they told me they were gonna clean it and rotate and balance the tires. They didn't clean it. And as I'm leaving I see the tail lights out. I take it to a maserati dealership near my home to get the light fixed and they did an inspection. They said the breaks and tires were terrible and needed to be replaced instantly which total to 5k. Also they told me they are stagger and can't be rotated. So I was lied to about that as well. Terrible experience.
12 people found this review helpful.
Response from current dealership:
Hello Margaret,


We would like to help you address your concerns, please give our General Manager Sean a call at 224-217-5555 so we can go over your issues and help you address them accordingly.

Best Regards,
Jidd Motors Team
May 5, 2018
5
They couldn’t find the keys to any of the cars, for a 32k car I was looking at I would have ended up spending 42k and that’s including my 7k trade in and 5k cash! Rip off dealership!
6 people found this review helpful.
Response from current dealership:
Hello Nadine,

I'm not sure I understand your concerns however if you can call me I would be glad to help you resolve your issues. I may be reached at 224-217-5555. Please ask for Sean I'm the General Manager here.

Best Regards,
Jidd Motors Team
May 4, 2018
Guru5P7QQ
I was there for an hour before I could test drive the car,they couldn't find the keys, had to move 2 other cars, couldn't find the keys for them either, etc. After my trade in of 7k and 5k down this car would have cost me 42K. I have excellent credit. I don't know about this place. I'll never waste my time on this dealership again.
7 people found this review helpful.
Response from current dealership:
Hello Guru,  sorry to hear about your recent experience and that you were unable to get your deal done. If you can give me a call I can look up your account and see exactly what transpired. You may reach me at 224-217-5545.

Best Regards,
Jidd Motors Team
May 4, 2018
Good and professionally people
0 people found this review helpful.
Response from current dealership:
Thank you Landrover2000!
May 1, 2018
ILvette94
Prompt communication.
0 people found this review helpful.
Response from current dealership:
Thank you!
Apr 30, 2018
Phinkle
Great to work with and exceptional customer service.
Apr 29, 2018
I will start by saying the car in the pictures did show up at my house. After the experience I had I was sure it was a scam. DONT BUY FROM THE DEALER!!! There are a lot of great deals out there stay away. Once they received my money nobody would call or text me back. It took almost 2 weeks to ship a car 1,000 Miles. Car was dropped off at 11:30 pm. There were multiples scratches in the leather seats that were painted over. TERRIBLE BUSINESS .
14 people found this review helpful.
Response from current dealership:
Hello Blake, we have apologized to you numerous times as to your situation. We were in constant communication with you as to your particular situation.  There were issues securing a transportation company going to your location. This is definitely not the norm however these situations do happen.  We are sad to hear that after all we have done you would accuse us of concealing scratches in the leather.  Everything was disclosed prior to purchase and you have signed off on it.   We wish you the best of luck and hope you enjoy the car!

Best Regards,
Jidd Motors Team  
Apr 29, 2018
TheMag
Liked the car, and the deal they offered me in the end was pretty good., but they were so dishonest, and misleading about the fees they pad the contract with, I I I was afraid to buy the car. Disrespectful when politely pressed for details. “Stop it. You’re arguing over $20”. Received an email after I walked out that I should contact them because they had “great news”. I called thinking maybe they’d give me a little more on my trade in. They had nothing additional to offer! It was a disingenuous trick to get me to return their call.
13 people found this review helpful.
Response from current dealership:
Hello,

Sorry to hear you feel this way, we tried our best to assist you. Our vehicles are priced at highly discounted rates. We wish you the best of luck and thank you for your feedback.

Best Regards,
Jidd Motors Team
Apr 29, 2018
Omahron
Fast response, though not the car I was looking for
0 people found this review helpful.
Response from current dealership:
Thank you for your feedback!
Apr 27, 2018
Very polite and looking forward to doing business in the future.
0 people found this review helpful.
Response from current dealership:
Thank you for your great input, we look forward to assisting you in the near future.
Apr 25, 2018
Ahmedo
Bashar is the best
0 people found this review helpful.
Response from current dealership:
Thank you Ahmedo!
Apr 25, 2018
GuruZHRZV
Pleasant . Replied quickly . Very helpful.
1 people found this review helpful.
Response from current dealership:
Thank you Guru!
Apr 25, 2018
Wonderful experience... they are all too good.
0 people found this review helpful.
Response from current dealership:
Thank you Linda :)
Apr 24, 2018
TiffanyCopeland
Yes he was very informative. THANKYOU
0 people found this review helpful.
Response from current dealership:
Thank you for your great feedback!
Apr 22, 2018
juang911
Fast response they will try to help you out Very professional
1 people found this review helpful.
Response from current dealership:
Thank you!
Apr 21, 2018
GuruYNGRZ
Very professional informative curt and respectful, great people.
1 people found this review helpful.
Response from current dealership:
Thank you for your feedback, have a wonderful day!
Apr 20, 2018
GuruYJP6Z
Dealer responded promptly salesman was very honest took pictures send them to me was not up to my standards would definitely do business with them in the future it is refreshing to know there still salesmen out there with integrity
1 people found this review helpful.
Response from current dealership:
Thank you for your detailed feedback, we look forward to assist you in the near future.
Apr 20, 2018
Bamapreacher
5
I did not buy from them but the contact was very pleasant.
2 people found this review helpful.
Response from current dealership:
Thank you for your input :)
Apr 19, 2018
gerjackson57
Representatives responded to quickly after I inquired about the vehicle
Response from current dealership:
Thanks for your feedback!
Apr 19, 2018
Very prompt reply. Questions responded to in a very timely matter.
0 people found this review helpful.
Response from current dealership:
HI Morten, thank you for your input, have a wonderful day.
Apr 19, 2018
Excellent
0 people found this review helpful.
Response from current dealership:
Thank you!
Apr 18, 2018
Jerry Polley
Currently negotiating with them.l am very pleased
0 people found this review helpful.
Apr 16, 2018
I didn't get any feedback from them unless I asked my credit application took more than expected to complete. They were very professional when they answered i give them that. I'll think about twice if i have to finance a vehicle with them
4 people found this review helpful.
Response from current dealership:
Hello Anthony, sorry to hear abou.
t your recent experience. If you have a few minutes to talk please give me a call so I can find out more detail in regards to your experience. You may reach me at 224-217-5545.

Thanks,
Rob
Apr 16, 2018
Transferred to theee different people and still wasn’t the right person. Hung up and bought locally.
4 people found this review helpful.
Response from current dealership:
Hi Brian, sorry to hear about your recent experience however we were experiencing phone issues during that time. We are happy to hear you bought something locally. Congratulations and best of luck!
Apr 15, 2018
Stated car is in pristine conditions but would not repair items discovered at inspection by Lexus Services Department. Both rear wheel tires are bald and below legal limit, one front wheel is 1/32” from replacement, rear wheels need alignment, missing 4 lug nuts & key set, and need new battery. Dealer estimated $1500 repair. Jidd offered $1000 worth of repair and I pay for difference. I asked for $1000 credit instead and was told by Jitt that repair only cost them $500 and would only provide $500 credit.
12 people found this review helpful.
Response from current dealership:
Hello, As we already stated you may bring the vehicle back to our Service Department and we will address your issues at a discounted rate.
Apr 15, 2018
Very responsive and helpful,
0 people found this review helpful.
Response from current dealership:
Thanks Della
Apr 13, 2018
EriHope
This dealership was very unprofessional and rude!!! They told us everyone looked great, we were approved for financing and then the next person tells us we have to have $18,000 down on the vehicle and he had no idea why the first salesperson said we were approved!!
8 people found this review helpful.
Response from current dealership:
Hello, we understand that everyone's situation is different and it's ultimately up to the lending institution to make the decision weather you get approved or not. Sometimes it's out of our control however we strive to help you get approved. Unfortunately not everyone is approved and we apologize for the inconvenience this may have caused you.
Apr 11, 2018
GuruY393Q
They’re a good company to work with I’m still waiting for them to Find a car for me
0 people found this review helpful.
Response from current dealership:
Thank you for your feedback, please check out website as we added more vehicles.
Apr 11, 2018
They were quick in response, professional in conversation, and friendly with information.
0 people found this review helpful.
Response from current dealership:
Thanks for the feedback Brian.
Apr 11, 2018
Called on vehicle. Prompt return call. Helpful with great follow up. Purchased vehicle closer to home.
1 people found this review helpful.
Response from current dealership:
Thank you for your great feedback!
Apr 10, 2018
vince antonio
Shady business practice... "Tread Lightly" I arrived at the scheduled time of 11:00 am to test drive a Lexus GS 350 posted on their website. When I arrived, I was told that the car was not available because it was in the shop to have a recall on a sensor fixed. I even confirmed with them an hour before the appointment that I was coming in, yet they still failed to inform me the car was unavailable! What a complete waste of time! A sales manager apologized for the inconvenience, and explained that the customer representative I spoke with had no way of knowing the car was not available to test drive. REALLY? DO THEY EXPECT ME TO BELIEVE THAT A CAR DEALERSHIP HAS NO WAY OF KNOWING THAT A CAR IS AVAILABLE TO TEST DRIVE!!!??? The sales manager even asked me if I wanted to put down a non- refundable deposit on the car. Obviously I refused. A reasonable car dealership would be honest to their customer if a car is unavailable instead of having them come in anyways to try and sell a different car than what you came in for in the first place. This is a shady business practice if you ask me. I don't trust Jidd Motors, and if you decide to do business with them, I suggest you "Tready Lightly"..
20 people found this review helpful.
Response from current dealership:
Hello Vince,

We do apologize for the inconvenience that this have may caused you. We strive to provide the best possible customer service for all of our customers. We do have a large inventory of vehicles and the sales representative was not aware that the car was pulled in for service. We do have 14 different Lexus GS 350 models to choose from. If you're still in the market we would be honored to show you the ones we have in stock.

Best Regards,
Jidd Motors Team
Apr 9, 2018
GuruYM2R7
Responsive. Knowledgeable.
0 people found this review helpful.
Response from current dealership:
Thanks Guru!
Apr 8, 2018
They are good but they turn me down
1 people found this review helpful.
Response from current dealership:
Sorry to hear that we were unable to assist you, if you have a few minutes and wish to discuss further you may give me a call at 224-217-5545 so I can see if there's anything else we can do.

Thanks,
Rob
Apr 5, 2018
GuruYP5H8
Excellent
0 people found this review helpful.
Response from current dealership:
Thank you!
Apr 3, 2018
Contacted dealer for info, but dealer did not return any follow-up besides the generic automatic email reply. I bought a Subaru from another dealer.
7 people found this review helpful.
Response from current dealership:
Hello Herman, thank you for your feedback. If you would be so kind to contact me directly so I can get your full name this way I can look you up and see what transpired I would greatly appreciate it. You may reach me at 224-217-5545.

Best Regards,
Rob
Apr 3, 2018
Helpful, quick reply. Thanks.
0 people found this review helpful.
Response from current dealership:
Hi Steph, thank you for your feedback.
Apr 2, 2018
Very responsive and well-organized dealership. Super professional team.
1 people found this review helpful.
Response from current dealership:
Thank you for your great feedback.
Mar 28, 2018
Azmadthai
Great experience with customer service. Everyone was adamant to help.
0 people found this review helpful.
Response from current dealership:
Hello Azmadthai, Sorry to hear about your experience. If you have a few minutes I would like to learn more about your situation so I can help you address it. Please give me a call at 224-217-5545 so I can further assist you.

Best Regards,
Rob
Mar 28, 2018
I have not been able to speak with them yet but they have contacted me several times
1 people found this review helpful.
Response from current dealership:
Hello Asia, were you able to speak with one of our customer representatives? If not you may reach out to me and I will get you in touch with someone that will be able to assist you.

Thank you!
Rob
Mar 28, 2018
Kept in contact through email. No hassle just good customer service.
0 people found this review helpful.
Response from current dealership:
Thank you David, we value our customer feedback.
Mar 27, 2018
Overall very good. I was looking for the Limited model, they only had XLE models.
1 people found this review helpful.
Response from current dealership:
Thanks Daniel
Mar 26, 2018
I purchased a 2016 Chevy Cruze from Jidd Motors on 3/23/18. I originally wanted to stay away from purchasing my new car with a dealership, but it ended it being a nice experience. My salesperson was Karim, he was extremely nice, helpful, and very attentive. I would absolutely recommend Jidd Motors to anyone. Along with their competitive pricing, they offer post purchase benefits!
4 people found this review helpful.
Mar 26, 2018
They told me they where going to take a look at the shake??? Well it was gone an hour&1/2 after final papers where signed. BC i figired they where fixing it!!! I drove away bc I had to get my son from after school.Wish i could of turned around! I called the next day AM and now almost a week later Im nervous to drive my son long distants. Nope nope nope now no ones calling back. I will say i dont have the best credit and they got me a very expensive loan which i was nervous about getting anything... So I probably as of now would never ever go there again. UNLESS the guys make the mutha not shake like it does. Im a single mother that got had by the crooked saleman... Awesome
14 people found this review helpful.
Response from current dealership:
Hello Mell, we see that you have some concerns that need to be addressed. Please give our General Manager Nick a call at 224-250-2222 and he will be able to assist you with resolving your issue.

Thank you,
Jidd Motors Team
Mar 26, 2018
Contacted me. They were very persistent on letting me know the car was available and that they were willing to help. Nice people. Unfortunately I got my car from someone else already
2 people found this review helpful.
Mar 25, 2018
homerj57
Good experience with the dealership, very responsive but ended up with a different vehicle.
0 people found this review helpful.
Mar 24, 2018
Jaquay78
Was contacted right away and the dealer provided out of state service
1 people found this review helpful.
Mar 24, 2018
They replied promptly and I am still considering their car!
0 people found this review helpful.
Mar 23, 2018
GuruKKJJ
Great!!
0 people found this review helpful.
Mar 22, 2018
Guru5J11Y
Sent text between us gave me information about the car very helpful
0 people found this review helpful.
Mar 21, 2018
GuruYN8N8
Frank is the best man over the telephone as I have make in person on the dealership
Mar 21, 2018
Haven't completed my experience with Jidd Motors yet, but thus far I have not been impressed. Their estimate of my trade-in value was very low and they could not justify how they arrived at the number. I am not sure I will do business with them.
12 people found this review helpful.
Mar 15, 2018
Quick in contacting us
0 people found this review helpful.
Mar 12, 2018
Awsome
1 people found this review helpful.
Response from current dealership:
Thanks Mike!
Mar 8, 2018
GuruZ83WX
Salesman told me on video there were two keys and nothing wrong. I got one key and several issues. Battery died within 30 minutes of receiving it and had rust stains on wet carpet under cheap floor mats in the cargo area. I called and email and nothing, they clearly don't care (bought in Dec. 2017). Look at negative reviews on Yelp and BBB, I am not the only one. NOT A LUXURY DEALERSHIP! BEWARE OUT OF STATE buyers, if you buy then verify EVERYTHING. Process slows down as soon as they have your money. It took a week to get my auto delivered.
26 people found this review helpful.
Response from current dealership:
Hello GuruZ83WX, Sorry to hear that you were not satisfied with your purchase. Please give me a callback so I can learn more about your experience. You may reach me at 224-217-5545.  

Best Regards,
Rob
Mar 5, 2018
GuruMMT7
These guys are something else. They act like there's 8k difference between my trade and the vehicle I want, but when they write it up all the sudden it's a 12k difference! You gotta be kidding me. No point in talking after tactics like that. Pretty sure it doesn't cost 4k to title, plate, and tax a vehicle. Unless you're here of course.
24 people found this review helpful.
Response from current dealership:
Hello Guru MMT7, Sorry to learn about your experience. We strive to provide the best possible customer service to all of our customers. Please give me a call so I can learn more about your situation so we can improve our service in the future. You may reach me at 224-217-5545.
Mar 1, 2018
Alexis Hernandez
dealer responded quick and told me what i needed to purchase the vehicle
1 people found this review helpful.
Response from current dealership:
Thank you for your feedback.
Feb 28, 2018
I was very happy with the entire service that I received. From the sales person, and the other guys that talk to me. after the sale was finalized, three days later I received a text from the sales person, asking me to stop by, because my monthly payment was low than what I signed. They could easily leave as it was, again, I was very surprise that they ask me to get back, because my payment is less that what we agreed. Great guys, no pressure from the sales person. As everyone have a bad impression of car salespeople. It was not my case. Thank you.
5 people found this review helpful.
Response from current dealership:
Hello Jose, thank you for your detailed feedback. We are happy to save our customers money, happy to hear that you got a great deal. Thank you for you business and look forward to serving you in the near future.
Feb 28, 2018
Guru5G169
It was good, but the price were firm they wouldn't do any kind of deal with you.
3 people found this review helpful.
Response from current dealership:
Hello Guru, thank you for your feedback. Which car were you inquiring about? Please give me a call so I can assist you further. You may reach me at 224-217-5545.

Thanks,
Rob
Feb 27, 2018
Long story short, I drive an hour to look at a 2013 Chrysler 300 srt8, I did have an appointment for this. When i show up they tell me it's been in service all day and should be ready in about a week. I never got a call back
16 people found this review helpful.
Response from current dealership:
Hello Brandon, we apologize for the inconvenience this may have caused you. If you're still in the market for a vehicle please give me a call and I will ensure you get the best possible treatment as well as a great deal! Thank you and look forward to assisting you with your purchase. I may be reached at 224-217-5545.

Best Regards,
Rob
Feb 24, 2018
Professional..........Informative
2 people found this review helpful.
Response from current dealership:
Donald, Thank you for your feedback!
Feb 23, 2018
Wost expierence ever. Soci had an appointment about a car and once I get there they have ot sold already and that was with in 3 hours time. They comtinue to try to make me purchas a car that I dont have any intrest in and 2x the amount that I wanted to spend for the car that I wanted. So I look at this car and ibcouldnt even get in the driver side door it had no handle. The check engine light was on glove box fell on the floor. And countless other problems with the car. I recommend going some where else for a car. Look at all the other reviews its yhe same rhing over and over.
18 people found this review helpful.
Response from current dealership:
Hello Matt, we apologize for your recent experience. If you have a few minutes please give me a call directly so we can learn more about your experience to improve our process. You may reach me at 224-217-5545. Look forward to your call.

Thanks,
Rob
Feb 19, 2018
Good deal, Great People, Great Experience
0 people found this review helpful.
Feb 17, 2018
Guru5GZKG
Came in to test drive one car and drove home in another! After listening to what we were looking for, Stuart recommended a vehicle in their inventory that met almost all of our criteria. Adam, Louie and their service teams heard and addressed our concerns as promised. This family owned business proved that they are driven to provide customer satisfaction.
2 people found this review helpful.
Response from current dealership:
Hi Guru, happy to hear about your wonderful experience and we thank you for your business.

Best Regards,
Jidd Motors Team
Feb 12, 2018
GuruD8JF5
Great. I have yet to go visit them.
0 people found this review helpful.
Response from current dealership:
Look forward to your visit.
Feb 4, 2018
Agustin67890
Good
1 people found this review helpful.
Response from current dealership:
Thank you!
Feb 2, 2018
GuruDMD5
They showed me another 2014 but a much better deal, however, didn't want to give me even close to what my car was worth and my bank wouldn't accept the upside down buy-out.
3 people found this review helpful.
Response from current dealership:
Sorry to hear it did not work out this time around. Look forward to another opportunity in the near future.

Best of luck!
Jidd Motors
Feb 2, 2018
Super unprofessional. Salesmen are very slimy. Straight up lied about features. Warning, do not go here! Sold car from underneath me. Came to find out later that they lied about the car being certified. Overall very bad experience.
17 people found this review helpful.
Response from current dealership:
Hello Vito, sorry to hear about your experience. We strive to provide the best possible customer service to all of our customers. If you have a few minutes to talk please give me a call so we can learn from your experience and improve. You may reach me at 224-217-5545.

Best Regards,
Customer Relations Manager
Rob
Jan 31, 2018
Guru5SW97
Negotiations tactics was unprofessional: 1-Sales agent waited on till I was out of the door, driving out of the parking lot to conclude on my asking price. 2- Sales Agent changed the goal post as to what was agreed upon the night before to include a heated seat in the deal he gave .
15 people found this review helpful.
Response from current dealership:
Hello Guru5SW97, please give us a call and ask for Tony our GM so we can lookup your deal and address your issues. You may reach him at 224-250-2222.

Best Regards,
Jidd Motors
Jan 30, 2018
Sam and Frank and Adam were the best, loved it!!
0 people found this review helpful.
Jan 29, 2018
GuruZNWWM
I walked in, they treat me ok. But they try to convince me to finance part of it so that they can add bumper to bumper and other coverage to protect the inside of the car they said, a total of $4,800. I went back to pay off 2 days later with cash in hand but they refuse to take out one of coverage of $2,300 because they said at first it's a dealer's fee,then we started arguing and then they said it's a fee of a layer of spray protection that they apply to the car. So I ended paying $2,300 on top of the car price.
18 people found this review helpful.
Response from current dealership:
Hello GuruZNWWM, we see that you have some questions in regards to your purchase we would be happy to answer any concerns you may have. Please give us a call and ask for Tony our GM 224-250-2222.

Thank you!
Jan 28, 2018
A zillion emails even after I said I already purchased a vehicle.
9 people found this review helpful.
Response from current dealership:
Hello JP, please provide me your email address so we can remove you from our mailing list.
Jan 27, 2018
The worst car dealer ever I have appointment to buy a car I called them on the before I head out I asked them is the car still available when I get there they sold the car so I try to go back home but they promised they will help me but the try to trick me they are money hungry liers
17 people found this review helpful.
Response from current dealership:
Hello Sami, sorry to hear about your experience. My name is Rob and I'm the customer relations manager here at Jidd Motors and I would like to learn more about your experience. Please give me a call at 224-217-5545.

Thank you!
Jan 25, 2018
WWIProps
Very competent and very helpful.
0 people found this review helpful.
Response from current dealership:
Thank you for your feedback!
Jan 20, 2018
zoolio74
Waste of time here...they will say anything to get you in the door. Service area is way too small, cars were backing up constantly, customers were yelling at the managers...straight out of a movie scene it seemed like.
12 people found this review helpful.
Response from current dealership:
Hello Zoolio74, sorry to hear about your experience. My name is Rob and I'm the customer relations manager here at Jidd Motors and I would like to learn more about your experience. Please give me a call at 224-217-5545.
Jan 20, 2018
Guru5BN5G
They have been working intensively with to help me to buy this SUV. I am overall happy with them. Now I am going to see the outcome.I have requested a price decrease. They promised that they will do something about it. Could be good news! Wait and see.
Jan 12, 2018
They responded in a timely and professional manner, great experience
Response from current dealership:
Thank you for your great feedback!
Jan 11, 2018
Straight forward transaction.
Response from current dealership:
Hello Grainne, Thank you for your great feedback.
Jan 5, 2018
They are lying people special luka he told me the car was still available to buy after my long drive to the car lot he told me that he sold the car 10 Minutes before I got there,so don’t buy from this people
13 people found this review helpful.
Response from current dealership:
Hello Guillermo, sorry to hear about your experience, my name is Rob and I'm the Customer Relations Manager here at JIdd Motors and I would like to learn more about your recent experience and see what we can do to improve our service going forth. Please give me a call directly at 224-217-5545 so I can learn more. Thank you and look forward to your call.
Jan 4, 2018
Jidd Motors contacted me immediately. They honored their price on CarGurus which was well below market value and a "great deal". They also gave me a great price on my trade-in.
1 people found this review helpful.
Response from current dealership:
HI Rae,  thank you for your great feedback.
Jan 3, 2018
GuruZYC25
Always kept in touch and was very helpful in trying to sell this car. We decided to not get the car in the end
Response from current dealership:
Hi GuruZYC25, thank you for giving us the opportunity. We hope to serve you in the near future.
Dec 29, 2017
Responded immediately. Ended up purchasing a car closer to home.
1 people found this review helpful.
Response from current dealership:
HI Sheri, thank you for your feedback and congratulations on your purchase!
Dec 28, 2017
Great communication. We ended up buying a different brand, but still very professional and respectful people. Would consider them for future purchases.
Response from current dealership:
Hi Marek, thank you for your candid review we appreciate you checking out our inventory and we look forward to serving you in the near future.
Dec 26, 2017
This car was listed one day before my schedule appointment. I confirmed n reconfirmed the appointment time the day before and in the morning of the appointed date. The dealer confirmed the time and we were good to come and test drive 2 hours before the appointed time. When I arrived the half hour before the appointed time, two different sales told me twice it was sold and it was being picked up this morning. I waited until the appointed time. I could not meet the sales person that I was supposed to see. So I left from the dealership. He called me about 2 hours later saying he was still waiting for me. Either he did not know what had gone on or the car was pulled off from the market. Unfortunately, I made the 7 hr road trip (both ways) for nothing.
18 people found this review helpful.
Response from current dealership:
Hello Parker,

I'm really sorry to hear about your recent experience. Please give me a call so I can find out who you spoke with so I can learn from your unfortunate experience and prevent this from happening in the future. We sell hundreds of cars per month and at times things fall through the cracks. You may reach me directly at 224-217-5545.  Look forward to your call.

Thanks,
Rob
Customer Relations Manager
Dec 25, 2017
They worked with me on price & expedited the process flawlessly. I will go back again for sure.
1 people found this review helpful.
Dec 24, 2017
Very helpful
Dec 21, 2017
Nice people to communicate over email.
Dec 19, 2017
My salesman was courteous and helpful. Told him what i was looking fpr and within a day or two he found what i was looking for in my price range!
0 people found this review helpful.
Response from current dealership:
Hello James, thank you for your great feedback, we wish you and your family Happy Holidays!
Dec 12, 2017
ravichi
--------Deal with caution and Smartness - Do not be taken by surprise---- Sales guys were pretty good in showing the cars, explaining the features etc. Apart from that the advertised price is not the actual price that you will pay (which does not include documentation, title, taxes which are known to the buyer), dealership adds an additional $1495 as VIP Package which is absurd after you are ready to finalize the car. Unfortunately, I did shell out that additional amount just so my spouse can be happy. I have never come across such type of gullible transaction where they advertise below market value and add an additional $1500 saying it’s VIP package. On the other note the 30-day money back Guarantee is a SHAM because the title that is issued when you purchase the car will take 30 days for your financial institution to receive and without that they cannot exchange. By then your 30-day exchange time has passed and the mileage will increase by 1000 miles if you drive, which both are the conditions for exchange. Overall the dealership sales man was quite friendly but taking customers for a ride by adding the additional amount (VIP Package $1500, which I do not need) is unacceptable. As for the standard accessories that come with a used car, they do not have a clue (They gave me just one key for a Mercedes). They do not use or know of Garage door opener, home link on a Mercedes model, which is a shame. Solution, if you still want to buy a car from this dealership: Remember to ask for a minimum of Two Keys plus any additional accessories that they advertised including but not limited to mats, keys, home link, warranty, car fax etc. Ensure you check the list before even considering to buy the vehicle from this dealership. Don’t expect to exchange or return the vehicle, it’s not possible, ensure you like and want to keep the car 100%. I hope this review helps others.
22 people found this review helpful.
Response from current dealership:
Sorry to hear about your dissatisfaction with our fees and service however we do have to cover many processing fees in order to finalize your transaction. The 30 Day Price match and return guarantee is in place so you can feel confident purchasing the vehicle and you do have a chance to return. We have done many returns and exchanges for our customers over the years. We have hundreds of satisfied customers and we strive to always help our customers in any way we can. As you know these are pre-owned vehicles and some of them come with only one key.  If you wish we can help you get an additional
 More ...
Dec 6, 2017
They contacted quickly and were very courteous
0 people found this review helpful.
Response from current dealership:
Thank you Kimberly!
Nov 30, 2017
Very responsive! Called me within minutes of submitting an inquiry. Several calls for follow up.
0 people found this review helpful.
Response from current dealership:
HI Rich, thanks for your feedback.
Nov 22, 2017
They contacted me almost immediately after my initial request for information but they were slow to respond after. I had to call twice to get a response to my offer.
6 people found this review helpful.
Response from current dealership:
HI Joe, thank you for your feedback, we will use your constructive criticism to improve our service. We always strive to respond to all our customers in a timely manner.
Nov 22, 2017
Great place , great people!! 5 stars all the way !!!!
0 people found this review helpful.
Response from current dealership:
Thank you!
Nov 12, 2017
Jidd responded in a timely matter and asked if I had any further questions .
0 people found this review helpful.
Response from current dealership:
Thanks for the feedback Andre.
Nov 9, 2017
Couldn't agree on numbers. Good staffbtho
4 people found this review helpful.
Response from current dealership:
HI Ryan, thank you for your candid feedback. Hope we can do business in the near future.
Nov 6, 2017
GuruKW4K
Excellent service and prompt response.
Response from current dealership:
Thank you!
Oct 29, 2017
GuruD1NMS
Horrible!!! I only left one star because it wouldn’t let me leave none! I was put through a horse and pony show for almost 14 Days by salesman Jeff & I was told that I was approved when I wasn’t. I was the one following up. They kept raising the down payment I needed when I agreed to the 22k and said send me the terms let’s do it. I’m told I’m not approved and if I could put down 30k (more than half the cost of the car) AND on DIFFERENT car NOT the one I’d been working to get for two weeks they’d be able to help me! ARE YOU KIDDING ME!!!! I make a healthy six figures and I was upfront about my credit concerns due to a divorce I’m going through. I was assured by Luca sales manager “they could read between the lines and not to worry”! They exihibited the true used car salesman tactic. Slimmy!!! They’re liars, the good credit bad credit slogan it’s nothing more than a gimmick, there’s a lack of integrity and I would never do business “Jip” Jidd Motors!
21 people found this review helpful.
Response from current dealership:
Hello GuruD1NMS, We tried our best to get you approved however it's not up to us it's up to the banks! No banks wanted to issue you a loan because of your situation. Again we're sorry we were unable to help you. Wish you the best of luck!
Oct 24, 2017
Patrick Soler
Great service and selection. Sales person very thorough and enjoyable. Let him know I was looking at three models from three dealers prior to finalizing my decision on a Mercedes S 500 4 Matic. He pressed a little, as did the floor sales manager - but both were simply trying to close a deal, and the conversation was friendly, and not forceful or uncomfortable. Overall a very good experience, and I would recommend without a doubt.
Response from current dealership:
Hi Patrick, Thank you for your detailed feedback.
Oct 23, 2017
LCawkins
Love this dealership. Ken Janczak was amazing! He was very helpful, and totally understanding in every detail. Ariel Saxon was our other representative and was extremely helpful as well. Both always got back with us or let us know if Jidd needed anything. I would highly recommend this dealership.
Response from current dealership:
Thank you for your great feedback!
Oct 20, 2017
I had a great experience when I went and I love my car
Response from current dealership:
Thank you for your feedback and congratulations on your car!
Oct 18, 2017
The customer service at Jidd Motors was impeccable! Our salesman, Frank Longo was awesome to work with. We would highly recommend Jidd Motors to anyone looking for a great deal with customer service to match!
1 people found this review helpful.
Response from current dealership:
Hi Jenny,

We appreciate your great feedback. Thank you!
Oct 16, 2017
GuruD963K
Very nice sales people, Very helpful, Knowledgeable,
1 people found this review helpful.
Response from current dealership:
Thank you for the great feedback!
Oct 14, 2017
Did not buy from them but they had a great response and follow up.
1 people found this review helpful.
Response from current dealership:
Hi Armando, we value your feedback and we look forward to doing business with you in the near future.
Oct 12, 2017
Made an appointment. Drove 45 minutes. Found out after waiting for 20 minutes, with no staff contact, that the vehicle wasn't even on the property. After 10 more minutes of waiting, i finally left. Was contacted by the staff after leaving, with empty promises, and being asked to come back after i was already 25 minutes away. Terrible experience, poor customer service, lack of integrity in communication. I would not recommend the dealership to anyone with a sense of expectation.
16 people found this review helpful.
Response from current dealership:
Hello Stacy,

My name is Rob and I'm the Customer Relations manager here at Jidd Motors and I'm sorry to hear about your recent experience. I can assure you that this is not the norm as we strive to provide the best possible customer service to all our customers.  We have a large inventory of vehicles available and sometimes the vehicles may be at one of our offsite locations. If you have a minute please give me a call directly so I can personally assist you. You may reach me at 224-217-5545.  Thank you and look forward to your call.
Oct 11, 2017
Eliasin Villalobos
Friendly car dealers. Worked as a team to find us a car at a great price. Plan on returning when shopping for another car. Great family atmosphere.
Oct 11, 2017
A pleasant experience with the sales person, very luxury place euro a lot of high end vehicles to choose from
Oct 8, 2017
GuruDTX3K
Fast answers.
Response from current dealership:
Thank you for your feedback!
Sep 24, 2017
Stellar customer service! Their used cars are in pristine condition. They don't but just anything; they buy only the best, cleanest cars. I looked at a BMW on their European import side; unfortunately, they just didn't have what I was looking for. But they are trying to locate one for me. These cars will leave you scraping your chin off the ground. Strongly recommend purchasing from here.
Response from current dealership:
Hello Kdub,

Thank you for your great feedback, we look forward to serving you in the near future.
Sep 15, 2017
Very professional,
0 people found this review helpful.
Response from current dealership:
Thank you Paul
Sep 10, 2017
Replied the same day
Response from current dealership:
Thank you for your feedback Jose.
Sep 10, 2017
Roadster_1817
Excellent response time and detailed attention.
2 people found this review helpful.
Response from current dealership:
Thank you!
Sep 8, 2017
Responded quickly and answered my questions.
1 people found this review helpful.
Response from current dealership:
Thank you for your feedback!
Sep 2, 2017
Phiske
Vehicle history shows that the vehicle I was interested in had previously been junked so I made an offer based on estimated value. The salesman that contacted me was pushy and rude. I gave him my final cash offer and he said "well, couldn't you finance the remainder? Or do you have a friend you could borrow it from?" I was like "I have enough in my bank account to buy a brand new Porsche if I wanted to but that's beside the point: this car is not worth what it's listed for" Just pushy and I didn't even get to the lot yet.
12 people found this review helpful.
Response from current dealership:
Hello Phiske,

My name is Rob and I'm the customer relations manager here at Jidd Motors. I would like to hear more about your experience as well as who was the salesman? Please give me a call at your earliest convenience so I can address your issues.  You may reach me at 224-217-5545.  Thank you!
Aug 29, 2017
I went to dealer. Put deposit on a car on 8/18 and then decided not to buy. I am still waiting for return of my deposit.
10 people found this review helpful.
Response from current dealership:
Hello David,

We need to get your full name to lookup your account and process your refund. Please contact me at 224-217-5545 so we can get your deposit credited.
Aug 28, 2017
Poor experience. I asked the sales man to show me the inside of the vehicle, and didn't only because I stated I wasn't ready to test drive. His name is Frank.
13 people found this review helpful.
Response from current dealership:
Hello Manny,

We do not see you in our system and after speaking with Frank he does not recall your visit. Please give me a call so I can learn more about your experience. You may reach me at 224-217-5545.

Thank you,
Rob
Aug 22, 2017
Great customer service
1 people found this review helpful.
Response from current dealership:
Thank you for your feedback Toni
Aug 21, 2017
TomZukowski
Multiple sales people and managers reached out to answer my questions quickly.
Response from current dealership:
Thank you for your great feedback Tom!
Aug 16, 2017
Guru918PH
after confirming the appointment and following up with 3 calls , I didn't find the car in the showroom, it was sold ! I think they should do better updating their systems
14 people found this review helpful.
Response from current dealership:
Hello Guru,

We sell hundreds of cars per month and unfortunately the system has some delays in updating. We're working on getting this issue resolved. Sorry about your experience and if you're still in the market I would like to personally assist you. You may reach me at 224-217-5545.

Thank you,
Rob
Customer Relations Manager
Aug 6, 2017
Contacted me quickly. Answered all my questions.
0 people found this review helpful.
Response from current dealership:
Thank you Jack!
Aug 1, 2017
called me to go look at the car but when i got there the car was no where to be found
15 people found this review helpful.
Response from current dealership:
Hi Erik,

Sorry to hear about your recent experience, if you're still in the market feel free to call me and I will personally locate the car you're looking for. You may reach me at 224-217-5545

With Gratitude,
Rob
Customer Relations Manager
Jul 14, 2017
i was BLESSED with a wonderful saleman.. i hope am spelling name right MR.FARHON and his brother was a great pair that was BLESSED to get things done.. the management is also outstanding,very HELPFUL... I STRONGLY SUGGUEST TO VISIT JIDD MOTORS....
2 people found this review helpful.
Response from current dealership:
Hi David,

Thank you for your detailed review and congratulations on your purchase.
We look forward to serving you in the future.
Jul 14, 2017
Liar, cheater and did not deliver as promised. Recently I bought car from them. Before buy the car, they promised they fix few issues. They never did and moreover asking more money to fix the issue. I will never buy any car from them in my lifetime.
18 people found this review helpful.
Response from current dealership:
Hello Jaina,

Sorry to hear about your recent experience. Please give me a call so I can address all of your concerns and see how I can help you get a swift resolution. You may reach me at 224-250-2222 and ask for Jayson.
Jul 10, 2017
excellent
1 people found this review helpful.
Jul 9, 2017
rlcolemanjr
Contacted this dealership 3 times!!! Dealer list car online with NO pictures. Asked 3 times for pictures. Over 1 week period. Each time was told, a Sales rep will contact me. "NO REPLY OR CALL BACK!" Dealership is 45 min drive with a car and I don't have a car, so pictures are essential before I RENT a car to take a test drive! Not good business, will take my money elsewhere.
16 people found this review helpful.
Response from current dealership:
Hello Ricolemanjr,

We are really concerned with your review and would like to get some more information to help us better understand your issue. If you would be so kind to give me a call so I can use this information to improve our service. You may reach me at 224-250-2222 and ask for Rob.
Jul 9, 2017
GuruHQD8
Fantastic customers service!!
0 people found this review helpful.
Jul 8, 2017
They were on the ball and my salesman Farhan was very helpful and patient. Overall a great experience. I would definitely recommend these guys
1 people found this review helpful.
Jul 6, 2017
They try their best to help
1 people found this review helpful.
Jun 18, 2017
very friendly, and prompt.
1 people found this review helpful.
Jun 9, 2017
jungle20
Friendly and business-minded. I received frequent calls and emails apart from online chat.
0 people found this review helpful.
Jun 2, 2017
Buying a car is usually a painful experience. I have to say the purchase of this vehicle went quite smoothly. It went quick for following reasons; there was no room for negotiation even thought we had no trade in and we were paying cash, therefore it was an easy straight forward sale for Jidd Motors. and a quick purchase for us. Not sure how it would have gone if we would have had a trade in, we would have had to apply for financing and we would have been trying to negotiate the price more than we did. The sales person was very easy to work with, but once again, it was an easy transaction.
3 people found this review helpful.
May 26, 2017
Excellent
0 people found this review helpful.
May 18, 2017
Very courteous and understanding of my busy schedule, and working with me to try and get me the best deal they can.
1 people found this review helpful.
May 9, 2017
Good service. Need to improve transportation time estimates.
1 people found this review helpful.
May 3, 2017
Jarhead6073
They responded to me
0 people found this review helpful.
Apr 28, 2017
good persons and experience
0 people found this review helpful.
Apr 26, 2017
Stellar_1414
Everyone was very helpful
2 people found this review helpful.
Apr 19, 2017
Pretty easy to make a deal with this dealer! I bought this car yesterday. Nice salesman great sales manager. Would buy from them again!
2 people found this review helpful.
Apr 17, 2017
GuruXPVF
Car didn't work but the people were nice.
7 people found this review helpful.
Apr 13, 2017
They we helpful and quick to return my call. The only issue was about the suv I was interested in buying. From their pictures, it looked very well maintained. But when I asked more pictures, they sent me a picture of a some damage on the wheel well. This picture should have been on the website pictures because I would not have called them if I had seen it.
11 people found this review helpful.
Apr 13, 2017
I went there the experience while there was good, I don't think they understand that people shop and they are the type that if you don't buy right then and there they will promise to call find you what you want, clean a cars interior that was bad and then they won't call until you say something to someone else about your experience. I had high hopes after leaving dealership but was totally let down. I do not reccomend going here at all.
12 people found this review helpful.
Apr 6, 2017
Consistently followed up even though no purchase made.
2 people found this review helpful.
Apr 6, 2017
very good
1 people found this review helpful.
Apr 5, 2017
GuruYC1Z
Excellent Chad was excellent . I will be sending all my friends.
0 people found this review helpful.
Apr 4, 2017
Dealer very responsive and kept in touch
0 people found this review helpful.
Apr 4, 2017
Price they quoted was not what they have on CarGurus or there website
11 people found this review helpful.
Apr 3, 2017
GuruZT7X
Good service and helpful stafff and dealers .
1 people found this review helpful.
Apr 1, 2017
Law1988
This dealer responded well.
1 people found this review helpful.
Mar 27, 2017
Scott Casagrande
1. Made visit to investigate 2014 ES 350. They would not negotiate on price, which was more than I would spend 2. I received an email inviting me back. I explained that if they would consider their listing price "out the door" and could beat the APR I received from an online bank, I would be interested. 3. Igor responded "come in and we'll check your credit" 4. My credit rating is very high (728) and I came to the dealership 5. NO negotiation whatsoever. Igor wasn't on the premises. I spoke with another sales person and a manager. They attempted to sell me on another model. 6. Waste of two hours 7. They called me back the next day to "negotiate". Why didn't they negotiate when I was on the premises??? 8. I've read that this is a glorified used car sales lot on CarGurus - should have paid attention to those reviews. Don't make the same mistake that I did!!!!
35 people found this review helpful.
Mar 24, 2017
Helpful and professional.
1 people found this review helpful.
Mar 22, 2017
It was great experience. The problem I had was I went for the ACURA MDX... they told me on the phone 30 mins before I arrived that the ACURA that I was looking for was ready for a test drive. I get there to only find out that the Acura that I specifically told them I was looking at was "gone" It wasn't there any longer.... "sold". So then it went from me about to leave to them trying to sell Me the the Acura 2009 for $15,000. Now that's a big difference in amounts that I was looking for. But the guy was nice and told me he would work with me. Long strong short. I was there for 3 hrs. Thinking I could possible get the Acura MDX. To only find out they want a to sell me a Hyundai!!!! And for a bigger amount a month then what I told them... very nice people, but I wasn't satisfied with the Acura that I wanted wasn't here any longer. And what's funny is the Acura that I was looking for is still on the list of sells!!!!!!! Smh!
14 people found this review helpful.
Mar 17, 2017
Very good experience. Knowledgable sales people. Not high pressure. Vehicle was nicer than described.
1 people found this review helpful.
Response from current dealership:
Hi Lisa,

Thank you for your great feedback.
Mar 13, 2017
Good response vehicle was sold before I could make offer.
0 people found this review helpful.
Response from current dealership:
Hi Frank,

Thank you for your feedback.
Mar 13, 2017
JIDD Motors is strictly a used car dealership with many auction block vehicles of better than average condition. They claim to be a "no haggle" dealership, but in actuality will bargain to get their desired price. Quite high pressure in some aspects [do not let them get the keys for your trade-in]. Buyers should be aware that JIDD will haggle, and not to let the initial price be the final price. As a used car dealer, JIDD does not always have access to the very pricey second vehicle key/fob, and that in some cases there is no paperwork nor owner's manual, that also will be necessary later. I was treated fairly and with decent respect, but potential buyers should be aware that the dealership has extra - add-on costs [$800 plus] which will increase the delivered price. Definitely not the place for the amateur car shopper. Be aware that you are dealing with experienced and aggressive managers that will attempt to do some arm twisting. Overall acceptable, only if one has had experience with this type of management.
29 people found this review helpful.
Response from current dealership:
Hi Jack,

Thank you for your feedback, we strive to provide the best possible customer service in all cases. We will use your feedback to improve our service.

Best Regards,
Jidd Motors
Mar 13, 2017
Very unprofessional. Made an appoint to view a car only to get there to find out they sold it. I was not emailed or contacted to let me know. I wasted an hour of my time
25 people found this review helpful.
Response from current dealership:
Hi Dennis,

We apologize for this inconvenience, we are addressing this issue internally to avoid such mishaps in the future.

Best Regards,
Jidd Motors   
Mar 9, 2017
Auris_1522
Customer friendly and polite.
0 people found this review helpful.
Response from current dealership:
Hi Auris,

Thank you for your feedback.
Mar 8, 2017
Pros- Great dealership. Lots of perks when purchasing from this dealership. Red carpet treatment while in the dealership. Cons Ran credit after we requested them not to and said they didn't otherwise would have gave them 5 stars
12 people found this review helpful.
Response from current dealership:
Hi Kiowa,

Thank you for your valuable feedback.
Mar 3, 2017
Jcook2662
Very responsive
0 people found this review helpful.
Response from current dealership:
Thank you!
Mar 3, 2017
Make sure you check the CarFax. They tried to play it off as a perfect CarFax but I requested to see it and it turned out it had a critical error. I ended up getting a factory warranty out of the deal though and love the car, but just make sure you carefully read all of the paperwork.
17 people found this review helpful.
Response from current dealership:
Thank you for your feedback Anthony.
Mar 1, 2017
Great experience at Judd Motors. All of the staff are friendly. I love the upscale look it has, it makes it easier to pick a vehicle with ease. Donnie and Igor are AWESOME! I highly recommend this place. I love my new BMW.
Response from current dealership:
Hi Latasha,

Congratulations on your BMW and thank you for your feedback!
Feb 17, 2017
They called within 5 minutes of me completing the request to be contacted.
2 people found this review helpful.
Response from current dealership:
Thank you for great feedback.
Feb 13, 2017
it was good the only two things i wish i would have caught where the front windshield was crack and it needed rotors and brake pads all around
4 people found this review helpful.
Response from current dealership:
Hi Matt,  

Congrats on your purchase and thank you for your feedback.
Feb 13, 2017
Extremely helpful team at JIDD MOTORS. If you ever decide to purchase a vehicle here talk to Aut
0 people found this review helpful.
Response from current dealership:
Thank you Daniel
Feb 12, 2017
Good customer service and follow up.
Response from current dealership:
Hello Travares, Thank you for your feedback!
Feb 11, 2017
Purchased a 2009 Honda Civic. Love the car. It was a quick and easy transition with the staff. Definitely recommend!!!
0 people found this review helpful.
Response from current dealership:
Congratulations on your 2009 Honda Civic! Thank you for your feedback.
Feb 9, 2017
meiqinxiao
The dealer called me back immediately after I sent the reqeust about the history of the car. Try to find a time to go for test drive
0 people found this review helpful.
Response from current dealership:
Thank you for your feedback!
Feb 7, 2017
Prompt and courteous response.
0 people found this review helpful.
Response from current dealership:
Thank you Terry!
Feb 4, 2017
This guys are legit not some shadow used cars dealership. Great experience buying a car.
0 people found this review helpful.
Response from current dealership:
Thanks for the feedback Alex!
Feb 4, 2017
Comfortable atmosphere Good service from sell persons
Response from current dealership:
Thank you Lloyd!
Feb 2, 2017
Raytricem
They contacted me & assisted me with what I wanted, as they said they would do! Great team
0 people found this review helpful.
Response from current dealership:
Thank you for the great feedback!
Feb 1, 2017
Despite not finding or being able to currently find the vehicle I'm looking for, JIdd Motors have and at I need. They have and are actively searching for the vehicle I need. The salesman first then the sales manager are providing me with options to fulfill my wishes, despite being over half the country away from me.
0 people found this review helpful.
Response from current dealership:
Hi Dave, thanks for the great feedback.
Jan 11, 2017
Very polite and not intrusive.
1 people found this review helpful.
Response from current dealership:
Great feedback, thanks Joe!
Dec 28, 2016
Great people, a little confusing with two dealerships offering different brands. Nice to work with. Tried hard to earn my business. Indoor showroom is amazing! Fair pricing.
0 people found this review helpful.
Response from current dealership:
Hi Ross, thank you for your feedback, we separated our inventory into Domestic & Asian Imports and European Imports at our new location.
Dec 17, 2016
Although we did not purchase with this dealer, Orlando was great. Very good at follow up and courteous.
1 people found this review helpful.
Response from current dealership:
Hi Jessica,

Thank you for the opportunity and for the review, if you or anyone is in the Market for a vehicle or looking for service please reach out us.

Best Regards,

Ricky Munoz
Internet Manager
Jidd Motors
224-217-5514
Dec 6, 2016
What a typical "used car salesman" place this is. Don't bother with them. I was interested in a car. They sent me the CarFax. It was flagged as a Manufacturer buyback / lemon. I asked them what specifically was the issue with the car so I would know what I would be facing. From that point forward, they tried to sidestep answering my question and just tried to convince me a lemon is a great car to buy. I told them never mind and never to bother me again. Since then, I've received 2 "form letter" type emails trying to get me to buy the car. Don't waste your time!
21 people found this review helpful.
Dec 5, 2016
Very good contact and customer service. Not ready to buy yet.
Response from current dealership:
Hi Jim,

Thank you for the feedback and for giving us the opportunity here at Jidd Motors.  
Dec 1, 2016
Chocolate41
The dealer was very friendly explained the truck in details
Nov 28, 2016
Excellent customer service
Nov 25, 2016
Great communication! Dealer has responded to my inquiries.
Nov 22, 2016
Dealer uses double standards...has used car salesmen playing good cop and managers playing bad cop or vice versa. Also dealership doesn't have a single person to deal with...there were at least 5-6 employees who were following up with me and weren't on top of my needs or answering questions. None of them provided information especially regarding extended warranties or pricing, incentives etc. and sold the car in the meantime to another customer. They were looking to make more than 10 grand from me on the transaction (trade-in and price of car they were selling). Looking to make 5-6 grand on a trade in where customer gets only a tax credit of 1-2K is an absurd model. But this is more a problem with most dealerships than just this one. However, I wouldn't recommend this dealership to other customers just because some of the cars were not in a condition to be sold and they don't have a single point of contact to follow up and close the deal. Also expecting customer to jump through hoops and be physically present at dealership instead of sending information via email is a problem they need to address.
19 people found this review helpful.
Response from current dealership:
Hello Ciju, my name is Rob Berger and I'm one of the Sales Managers here, I'm really concerned about your feedback and would like to address your issues please give me a call directly on my cell 815-341-9640, look forward to your call.
Oct 30, 2016
Excellent service I brought the truck
3 people found this review helpful.
Oct 19, 2016
Lizz71593
Great
2 people found this review helpful.
Oct 12, 2016
after considerable negotiations,the car was purchased and will be picked-up friday.
2 people found this review helpful.
Sep 26, 2016
The car salesmen didn't seem eager to show me other cars that I was interested in. I asked about all of the beautiful luxury cars during small talk and he said that just "Arab money" !!!! Totally unprofessional. I suppose they couldn't get me approved because I already own a car and I was left for hours in the waiting area so I just left! Later I received an email stating if I need anything to reach the salesmen ummm I don't think so.
19 people found this review helpful.
Sep 2, 2016
I understand persistence but, this dealer was super pushy - almost as if his life depended on the sale. If I'm interested, I will follow u. If not and I've told you so, leave people alone. I won't recommend this dealer to anyone.
14 people found this review helpful.
Aug 24, 2016
On the site it said the car has navigation system and when we got to the dealership, car did not have the navigations system. My wife and I wasted our 2 hours. When I called the person who set the appointment, he did not seem to care and no apology. However Manager Pete was very very polite and courteous.
15 people found this review helpful.
Response from current dealership:
I apologize for the inconvenience. Please call me directly at 224-250-2222 and ask for Desi. I am the Customer Care Director and would like to get more details and resolve the issue.
Aug 13, 2016
bought a car from them
0 people found this review helpful.
Aug 8, 2016
I purchased the car, they were fair, and willing to make a deal happen and they work fast.
1 people found this review helpful.
Aug 3, 2016
Excellent.
0 people found this review helpful.
Jul 27, 2016
I requested more information to and online ad for an Acura MDX 2001. The salesman called me asked when did I want to take a look at it. I asked if I could come that evening and could be there in 20 minutes. The salesman said sure come on in. I'll be here to show you the vehicle. I arrived at the dealership in 15 minutes, no one was there. I called the number the salesman called from, no answer. I called the general number listed on line and got a voice mail stated the dealership was closed. I left a message. I got an email the next day thanking me for my appointment. When I did get a call later the next afternoon, I told the salesman how rude and unprofessional he was to have me come out to Des Plaines only to be disappointed in a test rive that I looked forward to on the way. I asked that he not call or ever email me again for business with Jidd Motors.
10 people found this review helpful.
Response from current dealership:
I apologize for the convenience. We take negative reviews very seriously. Please give me a call at 224-250-2222 and ask for Desi, I am the Customer Service Director. I need more information and would like to rectify the situation.
Jul 17, 2016
excellent
0 people found this review helpful.
Response from current dealership:
Thank you!
Jul 2, 2016
I have lived a nightmare with them Was there 3 hours never got salesmans name or card Spoke w managers 1-2-3 and owner Owner left room saying he'd take care of me. No one else came back. I left Have had marketing girl call me wanting me to come in and "talk" w a manager It should have been a done deal!! Marketer said she noted I had three call backs. I had one. He never followed up. It's crazy. I believe they are ruining their own sales!!! My friends have $34k cash for a new car Jidd has the car they are interested in. The salesman never followed up!!! Don't even know what to say at this point!!! This is insane!!!
15 people found this review helpful.
Response from current dealership:
I apologize for the inconvenience. We are committed to 100% customer satisfaction. I have notified the owner Adam Jidd regarding this situation and he will be investigating this matter. We will be contacting you shortly.
Read 80 old reviews
May 30, 2016
The salesman promise me to hold on the car I've choose and put deposit $500 for next 2 days because I was out of Town. Well,on the very same day, he actually sold it out on the same day and left me not warned. This is not the way to do Business with and I tink that my money worth The same as anyone else. I'm Very disappointed with Jidd Motors.
11 people found this review helpful.
Response from current dealership:
Thank you for the feedback. I apologize for the inconvenience. We strive for 100% customer satisfaction. I have notified the owner Adam Jidd regarding this situation and will be contacting you shortly
May 29, 2016
They have been very nice to work with.
0 people found this review helpful.
Response from current dealership:
Thank you for the kind words
May 25, 2016
Dealer responded but price is too high for my budget at this time.
Response from current dealership:
Thank you for the positive review. Would like another opportunity to earn your business. Please call 224-250-2222 and ask for Desi
May 20, 2016
Very Good
Response from current dealership:
Thank you for the positive review
May 13, 2016
sarahvw
May 13, 2016
Did not represent the car correctly and was told that there were many more to choose from when there was only one
1 people found this review helpful.
May 5, 2016
The price they wanted for that truck not worth it looks like truck has been in and accident broken interior front bumper damage etc.A lot of work needs to be done in that truck .great services. Wasted my time 1hr away
7 people found this review helpful.
Apr 28, 2016
Excellent experience with first class people. I would without hesitation recommend this dealer. The dealer was very responsive and did not force the sale. They listened to my needs and responded accordingly. VIP experience.
Response from current dealership:
Thank you for the kind words and for your business
Apr 18, 2016
Great follow up and communication! Alexa was most helpful! Thank You Jidd Motors! Nate
Apr 11, 2016
They were very easy to work with, but it did take a long time that day!
Response from current dealership:
Thank you for the kind words and for your business
Apr 11, 2016
The dealer is good in sales. Just watch out for extra charges and also papers you sign. They say you can always change before you close but the sale process is fast you will not be able to take back. All paper work were prepared while you wait. Sneaky..
4 people found this review helpful.
Apr 8, 2016
Courteous and professional.
Apr 7, 2016
Jidd Motors is the best. They are super nice and very informative. Customer Service was awesome!!!!
0 people found this review helpful.
Mar 30, 2016
Immediate response...
Mar 22, 2016
Pelicanmedia
Busy, and hectic place with lot's of activity, and a ton of sales people chatting it up with each other.. unique social scene. They were very helpful, just not what I was looking for when making a major purchase. I prefer a more focused and business-like atmosphere.
2 people found this review helpful.
Mar 22, 2016
They called and we're consistent
1 people found this review helpful.
Mar 18, 2016
After arriving to the dealer I had to wait an hour so they can show me the vehicle , Then the sales person had to drive us to the car because it had a flat tire on it and it didn't look like anything in the picture that's in the computer!
7 people found this review helpful.
Response from current dealership:
I apologize for the terrible experience. I would love another opportunity to earn your business. Please call me at 224-250-2222 and ask for Desi
Mar 17, 2016
I called twice to confirm my appoint the day i came to their showroom: Once in the morning and once again about 30 minutes before arriving, while i was at the bank withdrawing cash for my down payment. I got to the showroom and asked to see the person they referred me to over the phone. Instead I was directed to another salesman who said he'd "get them" for me. Instead, I had to start from scratch explaining which car I was there to see. Then, while the salesman tried to track down the car, some woman that was barely introduced sat at the desk just staring at us while we waited. It was super awkward, and I feel like they left her there to keep an eye on us or something. Anyway, after waiting for half an hour, they tell me the car I was there to see had been given to someone overnight for an extended test drive. I didn't even get to see it! They immediately tried to talk me into getting another, more expensive car and even tried to make me put down a deposit to get them to bring a car into stock! The salesman told me at least 5 times that he would call me the next day "no matter what" to tell me what happened to the original car I came to see. I never got that call, but instead received a call from the person that screwed up my appointment in the first place asking me if I'd come in again... Not after that experience! I would stay away from this place at all costs.
12 people found this review helpful.
Mar 16, 2016
I bought the car. It was a simple and hassle free experience. I'd ask for Paul.
0 people found this review helpful.
Mar 8, 2016
Very responsive and helpful.
0 people found this review helpful.
Mar 8, 2016
Very prompt call back,pleasant to do business with !!!
Mar 2, 2016
Mar 1, 2016
Very slow to respond back and never showed willingness to want to sell a vehicle.
6 people found this review helpful.
Feb 2, 2016
Very helpful through out hold trans action
Jan 29, 2016
Responded in a timely manner; very professional; No pressure.
Jan 6, 2016
Dec 22, 2015
Great response time
Dec 21, 2015
Great
Nov 24, 2015
actually went there to buy a car for 650$ and there tried to sell me a car for 2000$! 4 hours drive for nothing, Thank you!
5 people found this review helpful.
Nov 4, 2015
Friendly, helpful and easy to work with. See Kareem, he was awesome! Bought a car, too!
Nov 4, 2015
The sales man was attentive and the manager was a nice also.
Oct 24, 2015
Great. Friendly and courteous people.
Oct 6, 2015
Very responsible and professional
Sep 7, 2015
FANTASTIC dealer to do business with!
Sep 1, 2015
dealer very helpful in car selection
Jul 18, 2015
Maoreola
Very professional all the way
Jul 17, 2015
I wouldn't tell my worse enemy to buy anything from Jibb Motors!!! They people there are real unprofessional, from management all the way down to salesmen!!..I drove 5 hours from Saint Louis only to be told the car I came for was sold!!..
8 people found this review helpful.
Jul 3, 2015
Great
0 people found this review helpful.
Jun 28, 2015
they were prompt and my husband and I would do business with these guys anytime
Apr 7, 2015
They were not willing to negotiate the price for an old car. I would have understood if it was for a new car.
5 people found this review helpful.
Mar 20, 2015
After we confirmed time and day of test driving an suv lo and behold the vehicle was being repaired for a blown gasket! We drove an hour and half for nothing and drove back home for another hour and half so frustrated. Maybe if we were buying one of their luxury cars things would be different.
4 people found this review helpful.
Mar 13, 2015
dealer responded, but was slow in responses.
1 people found this review helpful.
Mar 12, 2015
Good follow up, thanks Dave.
Mar 7, 2015
Service calls are great, they want your bussness therefore they call you fast. My biggest complaint is with the service provided to their vehicles, we got a car from them but car was never put for serive, oil change was never done and the engine had missing caps. I had never purchased a vehicle from a certified dealer who do not service their vehicles prior to purchased.
1 people found this review helpful.
Jan 2, 2015
They have a lot of cars there such a good deals I love my car plus I get lifetime hand car wash for free
Dec 8, 2014
migration_FriendIndia
contacted immediately
Nov 29, 2014
I received follow up email and voice mail messages. However the messages didn't contain the specific information which I had requested (i.e., vehicle specifications, equipment, history). I decided that it wasn't worth a drive to Des Plaines.
1 people found this review helpful.