Jidd Motors

855 E. Rand Road
Des Plaines, IL 60016

Sales: (224) 315-8831

Today 9:00 AM - 9:00 PM
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https://static.cargurus.com/images/forsale/2018/01/21/22/47/2003_lincoln_navigator-pic-3376155103032813612-152x114.jpeg

2003 Lincoln Navigator Ultimate Used Cars in Des Plaines, IL 60016

Great Deal
$3,046 BELOW
CarGurus IMV of $5,501

Price: $2,455

Mileage: 158,618

Location: Des Plaines, IL 60016

Certified Pre-Owned: No Transmission: Automatic Color: Blk Description: Used 2003 Lincoln Navigator Ultimate for sale - $2,455, 158,618 miles with Leather Seats, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/12/19/07/49/2014_buick_lacrosse-pic-6869718493247850367-152x114.jpeg

2014 Buick LaCrosse Leather AWD Used Cars in Des Plaines, IL 60016

Great Deal
$3,196 BELOW
CarGurus IMV of $18,081

Price: $14,885

Mileage: 65,394

Location: Des Plaines, IL 60016

Average time on market: 53 days Certified Pre-Owned: No Transmission: Automatic Color: Brown Description: Used 2014 Buick LaCrosse Leather AWD for sale - $14,885, 65,394 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels, Convenience Package
https://static.cargurus.com/images/forsale/2017/12/28/23/02/2015_lexus_nx_200t-pic-6055925301278511113-152x114.jpeg

2015 Lexus NX 200t Used Cars in Des Plaines, IL 60016

Great Deal
$4,711 BELOW
CarGurus IMV of $32,596

Price: $27,885

Mileage: 21,736

Location: Des Plaines, IL 60016

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2015 Lexus NX 200t for sale - $27,885, 21,736 miles with Bluetooth, Leather Seats, Backup Camera, Adaptive Cruise Control
https://static.cargurus.com/images/forsale/2017/12/29/22/46/2014_bmw_x3-pic-8783448170037674620-152x114.jpeg

2014 BMW X3 xDrive28i AWD Used Cars in Des Plaines, IL 60016

Great Deal
$3,628 BELOW
CarGurus IMV of $25,383

Price: $21,755

Mileage: 33,077

Location: Des Plaines, IL 60016

Average time on market: 67 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2014 BMW X3 xDrive28i AWD for sale - $21,755, 33,077 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/01/21/22/47/2016_acura_mdx-pic-4232039481899304804-152x114.jpeg

2016 Acura MDX SH-AWD with Technology Package Used Cars in Des Plaines, IL 60016

Great Deal
$3,708 BELOW
CarGurus IMV of $32,563

Price: $28,855

Mileage: 52,761

Location: Des Plaines, IL 60016

Average time on market: 53 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2016 Acura MDX SH-AWD with Technology Package for sale - $28,855, 52,761 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Technology Package, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/01/19/23/01/2015_mercedes-benz_gl-class-pic-5425179039722025412-152x114.jpeg

2015 Mercedes-Benz GL-Class GL 450 Used Cars in Des Plaines, IL 60016

Great Deal
$5,918 BELOW
CarGurus IMV of $45,903

Price: $39,985

Mileage: 31,451

Location: Des Plaines, IL 60016

Average time on market: 23 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2015 Mercedes-Benz GL-Class GL 450 for sale - $39,985, 31,451 miles with Sunroof/Moonroof, Navigation System, Appearance Package, Chrome Wheels, Premium 1 Package, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/01/21/22/47/2008_bmw_x3-pic-8890595613517603435-152x114.jpeg

2008 BMW X3 3.0si AWD Used Cars in Des Plaines, IL 60016

Great Deal
$2,364 BELOW
CarGurus IMV of $10,819

Price: $8,455

Mileage: 92,176

Location: Des Plaines, IL 60016

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2008 BMW X3 3.0si AWD for sale - $8,455, 92,176 miles with Sport Package, Sunroof/Moonroof, Heat Package, Navigation System, M Sport Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/12/08/01/45/2004_lincoln_town_car-pic-5775124998274224500-152x114.jpeg

2004 Lincoln Town Car Ultimate Used Cars in Des Plaines, IL 60016

Great Deal
$2,420 BELOW
CarGurus IMV of $6,175

Price: $3,755

Mileage: 119,666

Location: Des Plaines, IL 60016

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2004 Lincoln Town Car Ultimate for sale - $3,755, 119,666 miles with Leather Seats, Chrome Wheels
https://static.cargurus.com/images/forsale/2018/01/11/22/53/2015_lexus_rx_350-pic-6918591581579475078-152x114.jpeg

2015 Lexus RX 350 Used Cars in Des Plaines, IL 60016

Great Deal
$3,783 BELOW
CarGurus IMV of $30,538

Price: $26,755

Mileage: 48,338

Location: Des Plaines, IL 60016

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2015 Lexus RX 350 for sale - $26,755, 48,338 miles with Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Heat Package, Premium Package, Comfort Package
https://static.cargurus.com/images/forsale/2017/12/08/01/45/2004_lexus_ls_430-pic-2691680069683957840-152x114.jpeg

2004 Lexus LS 430 RWD Used Cars in Des Plaines, IL 60016

Great Deal
$2,585 BELOW
CarGurus IMV of $9,470

Price: $6,885

Mileage: 108,896

Location: Des Plaines, IL 60016

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Mercury Metallic Description: Used 2004 Lexus LS 430 RWD for sale - $6,885, 108,896 miles with Leather Seats, Sunroof/Moonroof, Premium Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/01/11/22/53/2016_lexus_nx_300h-pic-8352121254868281584-152x114.jpeg

2016 Lexus NX 300h AWD Used Cars in Des Plaines, IL 60016

Great Deal
$3,321 BELOW
CarGurus IMV of $40,206

Price: $36,885

Mileage: 17,424

Location: Des Plaines, IL 60016

Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2016 Lexus NX 300h AWD for sale - $36,885, 17,424 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/01/19/23/01/2015_acura_mdx-pic-5862758919609423171-152x114.jpeg

2015 Acura MDX SH-AWD with Technology Package Used Cars in Des Plaines, IL 60016

Great Deal
$3,122 BELOW
CarGurus IMV of $31,107

Price: $27,985

Mileage: 41,633

Location: Des Plaines, IL 60016

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2015 Acura MDX SH-AWD with Technology Package for sale - $27,985, 41,633 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Technology Package, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/01/21/22/47/2012_bmw_7_series-pic-8767447336725505754-152x114.jpeg

2012 BMW 7 Series 750Li RWD Used Cars in Des Plaines, IL 60016

Great Deal
$3,343 BELOW
CarGurus IMV of $24,898

Price: $21,555

Mileage: 70,537

Location: Des Plaines, IL 60016

Average time on market: 21 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2012 BMW 7 Series 750Li RWD for sale - $21,555, 70,537 miles with Sport Package, Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Power Package, Navigation System, RS Package, Alloy Wheels, Heat Package, Climate Package, Luxury Package, Bluetooth, Smoker Package, M Sport Package
https://static.cargurus.com/images/forsale/2017/12/08/01/45/2005_nissan_altima-pic-3665331030480351205-152x114.jpeg

2005 Nissan Altima 3.5 SL Used Cars in Des Plaines, IL 60016

Great Deal
$1,677 BELOW
CarGurus IMV of $4,872

Price: $3,195

Mileage: 142,190

Location: Des Plaines, IL 60016

Certified Pre-Owned: No Transmission: Automatic Color: Majestic Blue Metallic Description: Used 2005 Nissan Altima 3.5 SL for sale - $3,195, 142,190 miles with Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/12/15/08/23/2013_jaguar_xk-series-pic-3558341991465282296-152x114.jpeg

2013 Jaguar XK-Series XKR Convertible Used Cars in Des Plaines, IL 60016

Great Deal
$6,250 BELOW
CarGurus IMV of $51,105

Price: $44,855

Mileage: 18,929

Location: Des Plaines, IL 60016

Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2013 Jaguar XK-Series XKR Convertible for sale - $44,855, 18,929 miles with Bluetooth, Leather Seats, Backup Camera, Navigation System, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Jan 20, 2018
zoolio74
Waste of time here...they will say anything to get you in the door. Service area is way too small, cars were backing up constantly, customers were yelling at the managers...straight out of a movie scene it seemed like.
Is this review helpful? Yes | No
Jan 20, 2018
Guru5BN5G
They have been working intensively with to help me to buy this SUV. I am overall happy with them. Now I am going to see the outcome.I have requested a price decrease. They promised that they will do something about it. Could be good news! Wait and see.
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Jan 12, 2018
They responded in a timely and professional manner, great experience
Is this review helpful? Yes | No
Jan 11, 2018
Straight forward transaction.
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Jan 5, 2018
They are lying people special luka he told me the car was still available to buy after my long drive to the car lot he told me that he sold the car 10 Minutes before I got there,so don’t buy from this people
1 of 1 people found this review helpful.
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Response from Jidd Motors:

Hello Guillermo, sorry to hear about your experience, my name is Rob and I'm the Customer Relations Manager here at JIdd Motors and I would like to learn more about your recent experience and see what we can do to improve our service going forth. Please give me a call directly at 224-217-5545 so I can learn more. Thank you and look forward to your call.
Jan 4, 2018
Jidd Motors contacted me immediately. They honored their price on CarGurus which was well below market value and a "great deal". They also gave me a great price on my trade-in.
Is this review helpful? Yes | No

Response from Jidd Motors:

HI Rae,  thank you for your great feedback.
Jan 3, 2018
GuruZYC25
Always kept in touch and was very helpful in trying to sell this car. We decided to not get the car in the end
Is this review helpful? Yes | No

Response from Jidd Motors:

Hi GuruZYC25, thank you for giving us the opportunity. We hope to serve you in the near future.
Dec 29, 2017
Responded immediately. Ended up purchasing a car closer to home.
Is this review helpful? Yes | No

Response from Jidd Motors:

HI Sheri, thank you for your feedback and congratulations on your purchase!
Dec 28, 2017
Great communication. We ended up buying a different brand, but still very professional and respectful people. Would consider them for future purchases.
Is this review helpful? Yes | No

Response from Jidd Motors:

Hi Marek, thank you for your candid review we appreciate you checking out our inventory and we look forward to serving you in the near future.
Dec 26, 2017
This car was listed one day before my schedule appointment. I confirmed n reconfirmed the appointment time the day before and in the morning of the appointed date. The dealer confirmed the time and we were good to come and test drive 2 hours before the appointed time. When I arrived the half hour before the appointed time, two different sales told me twice it was sold and it was being picked up this morning. I waited until the appointed time. I could not meet the sales person that I was supposed to see. So I left from the dealership. He called me about 2 hours later saying he was still waiting for me. Either he did not know what had gone on or the car was pulled off from the market. Unfortunately, I made the 7 hr road trip (both ways) for nothing.
3 of 3 people found this review helpful.
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Response from Jidd Motors:

Hello Parker,

I'm really sorry to hear about your recent experience. Please give me a call so I can find out who you spoke with so I can learn from your unfortunate experience and prevent this from happening in the future. We sell hundreds of cars per month and at times things fall through the cracks. You may reach me directly at 224-217-5545.  Look forward to your call.

Thanks,
Rob
Customer Relations Manager
Dec 25, 2017
They worked with me on price & expedited the process flawlessly. I will go back again for sure.
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Dec 24, 2017
Very helpful
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Dec 21, 2017
Nice people to communicate over email.
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Dec 19, 2017
My salesman was courteous and helpful. Told him what i was looking fpr and within a day or two he found what i was looking for in my price range!
0 of 1 people found this review helpful.
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Response from Jidd Motors:

Hello James, thank you for your great feedback, we wish you and your family Happy Holidays!
Dec 12, 2017
ravichi
--------Deal with caution and Smartness - Do not be taken by surprise---- Sales guys were pretty good in showing the cars, explaining the features etc. Apart from that the advertised price is not the actual price that you will pay (which does not include documentation, title, taxes which are known to the buyer), dealership adds an additional $1495 as VIP Package which is absurd after you are ready to finalize the car. Unfortunately, I did shell out that additional amount just so my spouse can be happy. I have never come across such type of gullible transaction where they advertise below market value and add an additional $1500 saying it’s VIP package. On the other note the 30-day money back Guarantee is a SHAM because the title that is issued when you purchase the car will take 30 days for your financial institution to receive and without that they cannot exchange. By then your 30-day exchange time has passed and the mileage will increase by 1000 miles if you drive, which both are the conditions for exchange. Overall the dealership sales man was quite friendly but taking customers for a ride by adding the additional amount (VIP Package $1500, which I do not need) is unacceptable. As for the standard accessories that come with a used car, they do not have a clue (They gave me just one key for a Mercedes). They do not use or know of Garage door opener, home link on a Mercedes model, which is a shame. Solution, if you still want to buy a car from this dealership: Remember to ask for a minimum of Two Keys plus any additional accessories that they advertised including but not limited to mats, keys, home link, warranty, car fax etc. Ensure you check the list before even considering to buy the vehicle from this dealership. Don’t expect to exchange or return the vehicle, it’s not possible, ensure you like and want to keep the car 100%. I hope this review helps others.
8 of 9 people found this review helpful.
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Response from Jidd Motors:

Sorry to hear about your dissatisfaction with our fees and service however we do have to cover many processing fees in order to finalize your transaction. The 30 Day Price match and return guarantee is in place so you can feel confident purchasing the vehicle and you do have a chance to return. We have done many returns and exchanges for our customers over the years. We have hundreds of satisfied customers and we strive to always help our customers in any way we can. As you know these are pre-owned vehicles and some of them come with only one key.  If you wish we can help you get an additional
 More ...
Dec 6, 2017
They contacted quickly and were very courteous
0 of 1 people found this review helpful.
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Response from Jidd Motors:

Thank you Kimberly!
Nov 30, 2017
Very responsive! Called me within minutes of submitting an inquiry. Several calls for follow up.
0 of 2 people found this review helpful.
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Response from Jidd Motors:

HI Rich, thanks for your feedback.
Nov 22, 2017
They contacted me almost immediately after my initial request for information but they were slow to respond after. I had to call twice to get a response to my offer.
2 of 3 people found this review helpful.
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Response from Jidd Motors:

HI Joe, thank you for your feedback, we will use your constructive criticism to improve our service. We always strive to respond to all our customers in a timely manner.
Nov 22, 2017
Great place , great people!! 5 stars all the way !!!!
0 of 1 people found this review helpful.
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Response from Jidd Motors:

Thank you!
Nov 12, 2017
Jidd responded in a timely matter and asked if I had any further questions .
0 of 2 people found this review helpful.
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Response from Jidd Motors:

Thanks for the feedback Andre.
Nov 9, 2017
Couldn't agree on numbers. Good staffbtho
2 of 3 people found this review helpful.
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Response from Jidd Motors:

HI Ryan, thank you for your candid feedback. Hope we can do business in the near future.
Nov 6, 2017
GuruKW4K
Excellent service and prompt response.
Is this review helpful? Yes | No

Response from Jidd Motors:

Thank you!
Oct 29, 2017
GuruD1NMS
Horrible!!! I only left one star because it wouldn’t let me leave none! I was put through a horse and pony show for almost 14 Days by salesman Jeff & I was told that I was approved when I wasn’t. I was the one following up. They kept raising the down payment I needed when I agreed to the 22k and said send me the terms let’s do it. I’m told I’m not approved and if I could put down 30k (more than half the cost of the car) AND on DIFFERENT car NOT the one I’d been working to get for two weeks they’d be able to help me! ARE YOU KIDDING ME!!!! I make a healthy six figures and I was upfront about my credit concerns due to a divorce I’m going through. I was assured by Luca sales manager “they could read between the lines and not to worry”! They exihibited the true used car salesman tactic. Slimmy!!! They’re liars, the good credit bad credit slogan it’s nothing more than a gimmick, there’s a lack of integrity and I would never do business “Jip” Jidd Motors!
13 of 14 people found this review helpful.
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Response from Jidd Motors:

Hello GuruD1NMS, We tried our best to get you approved however it's not up to us it's up to the banks! No banks wanted to issue you a loan because of your situation. Again we're sorry we were unable to help you. Wish you the best of luck!
Oct 24, 2017
Patrick Soler
Great service and selection. Sales person very thorough and enjoyable. Let him know I was looking at three models from three dealers prior to finalizing my decision on a Mercedes S 500 4 Matic. He pressed a little, as did the floor sales manager - but both were simply trying to close a deal, and the conversation was friendly, and not forceful or uncomfortable. Overall a very good experience, and I would recommend without a doubt.
Is this review helpful? Yes | No

Response from Jidd Motors:

Hi Patrick, Thank you for your detailed feedback.
Oct 23, 2017
LCawkins
Love this dealership. Ken Janczak was amazing! He was very helpful, and totally understanding in every detail. Ariel Saxon was our other representative and was extremely helpful as well. Both always got back with us or let us know if Jidd needed anything. I would highly recommend this dealership.
Is this review helpful? Yes | No

Response from Jidd Motors:

Thank you for your great feedback!
Oct 20, 2017
I had a great experience when I went and I love my car
Is this review helpful? Yes | No

Response from Jidd Motors:

Thank you for your feedback and congratulations on your car!
Oct 18, 2017
The customer service at Jidd Motors was impeccable! Our salesman, Frank Longo was awesome to work with. We would highly recommend Jidd Motors to anyone looking for a great deal with customer service to match!
1 of 1 people found this review helpful.
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Response from Jidd Motors:

Hi Jenny,

We appreciate your great feedback. Thank you!
Oct 16, 2017
GuruD963K
Very nice sales people, Very helpful, Knowledgeable,
1 of 1 people found this review helpful.
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Response from Jidd Motors:

Thank you for the great feedback!
Oct 14, 2017
Did not buy from them but they had a great response and follow up.
1 of 1 people found this review helpful.
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Response from Jidd Motors:

Hi Armando, we value your feedback and we look forward to doing business with you in the near future.
Oct 12, 2017
Made an appointment. Drove 45 minutes. Found out after waiting for 20 minutes, with no staff contact, that the vehicle wasn't even on the property. After 10 more minutes of waiting, i finally left. Was contacted by the staff after leaving, with empty promises, and being asked to come back after i was already 25 minutes away. Terrible experience, poor customer service, lack of integrity in communication. I would not recommend the dealership to anyone with a sense of expectation.
8 of 8 people found this review helpful.
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Response from Jidd Motors:

Hello Stacy,

My name is Rob and I'm the Customer Relations manager here at Jidd Motors and I'm sorry to hear about your recent experience. I can assure you that this is not the norm as we strive to provide the best possible customer service to all our customers.  We have a large inventory of vehicles available and sometimes the vehicles may be at one of our offsite locations. If you have a minute please give me a call directly so I can personally assist you. You may reach me at 224-217-5545.  Thank you and look forward to your call.
Oct 11, 2017
Eliasin Villalobos
Friendly car dealers. Worked as a team to find us a car at a great price. Plan on returning when shopping for another car. Great family atmosphere.
Is this review helpful? Yes | No
Oct 11, 2017
A pleasant experience with the sales person, very luxury place euro a lot of high end vehicles to choose from
Is this review helpful? Yes | No
Oct 8, 2017
GuruDTX3K
Fast answers.
Is this review helpful? Yes | No

Response from Jidd Motors:

Thank you for your feedback!
Sep 24, 2017
Stellar customer service! Their used cars are in pristine condition. They don't but just anything; they buy only the best, cleanest cars. I looked at a BMW on their European import side; unfortunately, they just didn't have what I was looking for. But they are trying to locate one for me. These cars will leave you scraping your chin off the ground. Strongly recommend purchasing from here.
Is this review helpful? Yes | No

Response from Jidd Motors:

Hello Kdub,

Thank you for your great feedback, we look forward to serving you in the near future.
Sep 15, 2017
Very professional,
0 of 1 people found this review helpful.
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Response from Jidd Motors:

Thank you Paul
Sep 10, 2017
Replied the same day
Is this review helpful? Yes | No

Response from Jidd Motors:

Thank you for your feedback Jose.
Sep 10, 2017
Roadster_1817
Excellent response time and detailed attention.
2 of 2 people found this review helpful.
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Response from Jidd Motors:

Thank you!
Sep 8, 2017
Responded quickly and answered my questions.
1 of 1 people found this review helpful.
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Response from Jidd Motors:

Thank you for your feedback!
Sep 2, 2017
Phiske
Vehicle history shows that the vehicle I was interested in had previously been junked so I made an offer based on estimated value. The salesman that contacted me was pushy and rude. I gave him my final cash offer and he said "well, couldn't you finance the remainder? Or do you have a friend you could borrow it from?" I was like "I have enough in my bank account to buy a brand new Porsche if I wanted to but that's beside the point: this car is not worth what it's listed for" Just pushy and I didn't even get to the lot yet.
6 of 7 people found this review helpful.
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Response from Jidd Motors:

Hello Phiske,

My name is Rob and I'm the customer relations manager here at Jidd Motors. I would like to hear more about your experience as well as who was the salesman? Please give me a call at your earliest convenience so I can address your issues.  You may reach me at 224-217-5545.  Thank you!
Aug 29, 2017
I went to dealer. Put deposit on a car on 8/18 and then decided not to buy. I am still waiting for return of my deposit.
5 of 6 people found this review helpful.
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Response from Jidd Motors:

Hello David,

We need to get your full name to lookup your account and process your refund. Please contact me at 224-217-5545 so we can get your deposit credited.
Aug 28, 2017
Poor experience. I asked the sales man to show me the inside of the vehicle, and didn't only because I stated I wasn't ready to test drive. His name is Frank.
6 of 7 people found this review helpful.
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Response from Jidd Motors:

Hello Manny,

We do not see you in our system and after speaking with Frank he does not recall your visit. Please give me a call so I can learn more about your experience. You may reach me at 224-217-5545.

Thank you,
Rob
Aug 22, 2017
Great customer service
1 of 2 people found this review helpful.
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Response from Jidd Motors:

Thank you for your feedback Toni
Aug 21, 2017
TomZukowski
Multiple sales people and managers reached out to answer my questions quickly.
Is this review helpful? Yes | No

Response from Jidd Motors:

Thank you for your great feedback Tom!
Aug 16, 2017
Guru918PH
after confirming the appointment and following up with 3 calls , I didn't find the car in the showroom, it was sold ! I think they should do better updating their systems
8 of 10 people found this review helpful.
Is this helpful? Yes | No

Response from Jidd Motors:

Hello Guru,

We sell hundreds of cars per month and unfortunately the system has some delays in updating. We're working on getting this issue resolved. Sorry about your experience and if you're still in the market I would like to personally assist you. You may reach me at 224-217-5545.

Thank you,
Rob
Customer Relations Manager
Aug 6, 2017
Contacted me quickly. Answered all my questions.
0 of 1 people found this review helpful.
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Response from Jidd Motors:

Thank you Jack!
Aug 1, 2017
called me to go look at the car but when i got there the car was no where to be found
10 of 10 people found this review helpful.
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Response from Jidd Motors:

Hi Erik,

Sorry to hear about your recent experience, if you're still in the market feel free to call me and I will personally locate the car you're looking for. You may reach me at 224-217-5545

With Gratitude,
Rob
Customer Relations Manager
Jul 14, 2017
i was BLESSED with a wonderful saleman.. i hope am spelling name right MR.FARHON and his brother was a great pair that was BLESSED to get things done.. the management is also outstanding,very HELPFUL... I STRONGLY SUGGUEST TO VISIT JIDD MOTORS....
2 of 2 people found this review helpful.
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Response from Jidd Motors:

Hi David,

Thank you for your detailed review and congratulations on your purchase.
We look forward to serving you in the future.
Jul 14, 2017
Liar, cheater and did not deliver as promised. Recently I bought car from them. Before buy the car, they promised they fix few issues. They never did and moreover asking more money to fix the issue. I will never buy any car from them in my lifetime.
11 of 12 people found this review helpful.
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Response from Jidd Motors:

Hello Jaina,

Sorry to hear about your recent experience. Please give me a call so I can address all of your concerns and see how I can help you get a swift resolution. You may reach me at 224-250-2222 and ask for Jayson.
Jul 10, 2017
excellent
1 of 2 people found this review helpful.
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Jul 9, 2017
rlcolemanjr
Contacted this dealership 3 times!!! Dealer list car online with NO pictures. Asked 3 times for pictures. Over 1 week period. Each time was told, a Sales rep will contact me. "NO REPLY OR CALL BACK!" Dealership is 45 min drive with a car and I don't have a car, so pictures are essential before I RENT a car to take a test drive! Not good business, will take my money elsewhere.
9 of 9 people found this review helpful.
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Response from Jidd Motors:

Hello Ricolemanjr,

We are really concerned with your review and would like to get some more information to help us better understand your issue. If you would be so kind to give me a call so I can use this information to improve our service. You may reach me at 224-250-2222 and ask for Rob.
Jul 9, 2017
GuruHQD8
Fantastic customers service!!
Is this review helpful? Yes | No
Jul 8, 2017
They were on the ball and my salesman Farhan was very helpful and patient. Overall a great experience. I would definitely recommend these guys
1 of 1 people found this review helpful.
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Jul 6, 2017
They try their best to help
1 of 1 people found this review helpful.
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Jun 18, 2017
very friendly, and prompt.
1 of 2 people found this review helpful.
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Jun 9, 2017
jungle20
Friendly and business-minded. I received frequent calls and emails apart from online chat.
0 of 1 people found this review helpful.
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Jun 2, 2017
Buying a car is usually a painful experience. I have to say the purchase of this vehicle went quite smoothly. It went quick for following reasons; there was no room for negotiation even thought we had no trade in and we were paying cash, therefore it was an easy straight forward sale for Jidd Motors. and a quick purchase for us. Not sure how it would have gone if we would have had a trade in, we would have had to apply for financing and we would have been trying to negotiate the price more than we did. The sales person was very easy to work with, but once again, it was an easy transaction.
3 of 4 people found this review helpful.
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May 26, 2017
Excellent
Is this review helpful? Yes | No
May 18, 2017
Very courteous and understanding of my busy schedule, and working with me to try and get me the best deal they can.
1 of 1 people found this review helpful.
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May 9, 2017
Good service. Need to improve transportation time estimates.
1 of 1 people found this review helpful.
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May 3, 2017
Jarhead6073
They responded to me
0 of 1 people found this review helpful.
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Apr 28, 2017
good persons and experience
0 of 1 people found this review helpful.
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Apr 26, 2017
Stellar_1414
Everyone was very helpful
2 of 3 people found this review helpful.
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Apr 19, 2017
Pretty easy to make a deal with this dealer! I bought this car yesterday. Nice salesman great sales manager. Would buy from them again!
2 of 6 people found this review helpful.
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Apr 17, 2017
GuruXPVF
Car didn't work but the people were nice.
5 of 7 people found this review helpful.
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Apr 13, 2017
They we helpful and quick to return my call. The only issue was about the suv I was interested in buying. From their pictures, it looked very well maintained. But when I asked more pictures, they sent me a picture of a some damage on the wheel well. This picture should have been on the website pictures because I would not have called them if I had seen it.
9 of 9 people found this review helpful.
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Apr 13, 2017
I went there the experience while there was good, I don't think they understand that people shop and they are the type that if you don't buy right then and there they will promise to call find you what you want, clean a cars interior that was bad and then they won't call until you say something to someone else about your experience. I had high hopes after leaving dealership but was totally let down. I do not reccomend going here at all.
7 of 7 people found this review helpful.
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Apr 6, 2017
Consistently followed up even though no purchase made.
2 of 3 people found this review helpful.
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Apr 6, 2017
very good
1 of 2 people found this review helpful.
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Apr 5, 2017
GuruYC1Z
Excellent Chad was excellent . I will be sending all my friends.
0 of 2 people found this review helpful.
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Apr 4, 2017
Dealer very responsive and kept in touch
0 of 2 people found this review helpful.
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Apr 4, 2017
Price they quoted was not what they have on CarGurus or there website
8 of 8 people found this review helpful.
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Apr 3, 2017
GuruZT7X
Good service and helpful stafff and dealers .
1 of 3 people found this review helpful.
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Apr 1, 2017
Law1988
This dealer responded well.
1 of 3 people found this review helpful.
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Mar 27, 2017
Scott Casagrande
1. Made visit to investigate 2014 ES 350. They would not negotiate on price, which was more than I would spend 2. I received an email inviting me back. I explained that if they would consider their listing price "out the door" and could beat the APR I received from an online bank, I would be interested. 3. Igor responded "come in and we'll check your credit" 4. My credit rating is very high (728) and I came to the dealership 5. NO negotiation whatsoever. Igor wasn't on the premises. I spoke with another sales person and a manager. They attempted to sell me on another model. 6. Waste of two hours 7. They called me back the next day to "negotiate". Why didn't they negotiate when I was on the premises??? 8. I've read that this is a glorified used car sales lot on CarGurus - should have paid attention to those reviews. Don't make the same mistake that I did!!!!
28 of 29 people found this review helpful.
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Mar 24, 2017
Helpful and professional.
1 of 2 people found this review helpful.
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Mar 22, 2017
It was great experience. The problem I had was I went for the ACURA MDX... they told me on the phone 30 mins before I arrived that the ACURA that I was looking for was ready for a test drive. I get there to only find out that the Acura that I specifically told them I was looking at was "gone" It wasn't there any longer.... "sold". So then it went from me about to leave to them trying to sell Me the the Acura 2009 for $15,000. Now that's a big difference in amounts that I was looking for. But the guy was nice and told me he would work with me. Long strong short. I was there for 3 hrs. Thinking I could possible get the Acura MDX. To only find out they want a to sell me a Hyundai!!!! And for a bigger amount a month then what I told them... very nice people, but I wasn't satisfied with the Acura that I wanted wasn't here any longer. And what's funny is the Acura that I was looking for is still on the list of sells!!!!!!! Smh!
12 of 13 people found this review helpful.
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Mar 17, 2017
Very good experience. Knowledgable sales people. Not high pressure. Vehicle was nicer than described.
1 of 3 people found this review helpful.
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Response from Jidd Motors:

Hi Lisa,

Thank you for your great feedback.
Mar 13, 2017
Good response vehicle was sold before I could make offer.
0 of 3 people found this review helpful.
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Response from Jidd Motors:

Hi Frank,

Thank you for your feedback.
Mar 13, 2017
JIDD Motors is strictly a used car dealership with many auction block vehicles of better than average condition. They claim to be a "no haggle" dealership, but in actuality will bargain to get their desired price. Quite high pressure in some aspects [do not let them get the keys for your trade-in]. Buyers should be aware that JIDD will haggle, and not to let the initial price be the final price. As a used car dealer, JIDD does not always have access to the very pricey second vehicle key/fob, and that in some cases there is no paperwork nor owner's manual, that also will be necessary later. I was treated fairly and with decent respect, but potential buyers should be aware that the dealership has extra - add-on costs [$800 plus] which will increase the delivered price. Definitely not the place for the amateur car shopper. Be aware that you are dealing with experienced and aggressive managers that will attempt to do some arm twisting. Overall acceptable, only if one has had experience with this type of management.
24 of 24 people found this review helpful.
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Response from Jidd Motors:

Hi Jack,

Thank you for your feedback, we strive to provide the best possible customer service in all cases. We will use your feedback to improve our service.

Best Regards,
Jidd Motors
Mar 13, 2017
Very unprofessional. Made an appoint to view a car only to get there to find out they sold it. I was not emailed or contacted to let me know. I wasted an hour of my time
19 of 20 people found this review helpful.
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Response from Jidd Motors:

Hi Dennis,

We apologize for this inconvenience, we are addressing this issue internally to avoid such mishaps in the future.

Best Regards,
Jidd Motors   
Mar 9, 2017
Auris_1522
Customer friendly and polite.
0 of 3 people found this review helpful.
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Response from Jidd Motors:

Hi Auris,

Thank you for your feedback.
Mar 8, 2017
Pros- Great dealership. Lots of perks when purchasing from this dealership. Red carpet treatment while in the dealership. Cons Ran credit after we requested them not to and said they didn't otherwise would have gave them 5 stars
8 of 9 people found this review helpful.
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Response from Jidd Motors:

Hi Kiowa,

Thank you for your valuable feedback.
Mar 3, 2017
Jcook2662
Very responsive
0 of 3 people found this review helpful.
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Response from Jidd Motors:

Thank you!
Mar 3, 2017
Make sure you check the CarFax. They tried to play it off as a perfect CarFax but I requested to see it and it turned out it had a critical error. I ended up getting a factory warranty out of the deal though and love the car, but just make sure you carefully read all of the paperwork.
14 of 14 people found this review helpful.
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Response from Jidd Motors:

Thank you for your feedback Anthony.
Mar 1, 2017
Great experience at Judd Motors. All of the staff are friendly. I love the upscale look it has, it makes it easier to pick a vehicle with ease. Donnie and Igor are AWESOME! I highly recommend this place. I love my new BMW.
Is this review helpful? Yes | No

Response from Jidd Motors:

Hi Latasha,

Congratulations on your BMW and thank you for your feedback!
Feb 17, 2017
They called within 5 minutes of me completing the request to be contacted.
2 of 2 people found this review helpful.
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Response from Jidd Motors:

Thank you for great feedback.
Feb 13, 2017
it was good the only two things i wish i would have caught where the front windshield was crack and it needed rotors and brake pads all around
3 of 3 people found this review helpful.
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Response from Jidd Motors:

Hi Matt,  

Congrats on your purchase and thank you for your feedback.
Feb 13, 2017
Extremely helpful team at JIDD MOTORS. If you ever decide to purchase a vehicle here talk to Aut
0 of 3 people found this review helpful.
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Response from Jidd Motors:

Thank you Daniel
Feb 12, 2017
Good customer service and follow up.
Is this review helpful? Yes | No

Response from Jidd Motors:

Hello Travares, Thank you for your feedback!
Feb 11, 2017
Purchased a 2009 Honda Civic. Love the car. It was a quick and easy transition with the staff. Definitely recommend!!!
0 of 1 people found this review helpful.
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Response from Jidd Motors:

Congratulations on your 2009 Honda Civic! Thank you for your feedback.
Feb 9, 2017
meiqinxiao
The dealer called me back immediately after I sent the reqeust about the history of the car. Try to find a time to go for test drive
0 of 1 people found this review helpful.
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Response from Jidd Motors:

Thank you for your feedback!
Feb 7, 2017
Prompt and courteous response.
0 of 1 people found this review helpful.
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Response from Jidd Motors:

Thank you Terry!
Feb 4, 2017
This guys are legit not some shadow used cars dealership. Great experience buying a car.
0 of 3 people found this review helpful.
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Response from Jidd Motors:

Thanks for the feedback Alex!
Feb 4, 2017
Comfortable atmosphere Good service from sell persons
Is this review helpful? Yes | No

Response from Jidd Motors:

Thank you Lloyd!
Feb 2, 2017
Raytricem
They contacted me & assisted me with what I wanted, as they said they would do! Great team
0 of 1 people found this review helpful.
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Response from Jidd Motors:

Thank you for the great feedback!
Feb 1, 2017
Despite not finding or being able to currently find the vehicle I'm looking for, JIdd Motors have and at I need. They have and are actively searching for the vehicle I need. The salesman first then the sales manager are providing me with options to fulfill my wishes, despite being over half the country away from me.
0 of 2 people found this review helpful.
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Response from Jidd Motors:

Hi Dave, thanks for the great feedback.
Jan 11, 2017
Very polite and not intrusive.
1 of 2 people found this review helpful.
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Response from Jidd Motors:

Great feedback, thanks Joe!
Dec 28, 2016
Great people, a little confusing with two dealerships offering different brands. Nice to work with. Tried hard to earn my business. Indoor showroom is amazing! Fair pricing.
0 of 1 people found this review helpful.
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Response from Jidd Motors:

Hi Ross, thank you for your feedback, we separated our inventory into Domestic & Asian Imports and European Imports at our new location.
Dec 17, 2016
Although we did not purchase with this dealer, Orlando was great. Very good at follow up and courteous.
1 of 3 people found this review helpful.
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Response from Jidd Motors:

Hi Jessica,

Thank you for the opportunity and for the review, if you or anyone is in the Market for a vehicle or looking for service please reach out us.

Best Regards,

Ricky Munoz
Internet Manager
Jidd Motors
224-217-5514
Dec 6, 2016
What a typical "used car salesman" place this is. Don't bother with them. I was interested in a car. They sent me the CarFax. It was flagged as a Manufacturer buyback / lemon. I asked them what specifically was the issue with the car so I would know what I would be facing. From that point forward, they tried to sidestep answering my question and just tried to convince me a lemon is a great car to buy. I told them never mind and never to bother me again. Since then, I've received 2 "form letter" type emails trying to get me to buy the car. Don't waste your time!
17 of 18 people found this review helpful.
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Dec 5, 2016
Very good contact and customer service. Not ready to buy yet.
Is this review helpful? Yes | No

Response from Jidd Motors:

Hi Jim,

Thank you for the feedback and for giving us the opportunity here at Jidd Motors.  
Dec 1, 2016
Chocolate41
The dealer was very friendly explained the truck in details
Is this review helpful? Yes | No
Nov 28, 2016
Excellent customer service
Is this review helpful? Yes | No
Nov 25, 2016
Great communication! Dealer has responded to my inquiries.
Is this review helpful? Yes | No
Nov 22, 2016
Dealer uses double standards...has used car salesmen playing good cop and managers playing bad cop or vice versa. Also dealership doesn't have a single person to deal with...there were at least 5-6 employees who were following up with me and weren't on top of my needs or answering questions. None of them provided information especially regarding extended warranties or pricing, incentives etc. and sold the car in the meantime to another customer. They were looking to make more than 10 grand from me on the transaction (trade-in and price of car they were selling). Looking to make 5-6 grand on a trade in where customer gets only a tax credit of 1-2K is an absurd model. But this is more a problem with most dealerships than just this one. However, I wouldn't recommend this dealership to other customers just because some of the cars were not in a condition to be sold and they don't have a single point of contact to follow up and close the deal. Also expecting customer to jump through hoops and be physically present at dealership instead of sending information via email is a problem they need to address.
15 of 15 people found this review helpful.
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Response from Jidd Motors:

Hello Ciju, my name is Rob Berger and I'm one of the Sales Managers here, I'm really concerned about your feedback and would like to address your issues please give me a call directly on my cell 815-341-9640, look forward to your call.
Oct 30, 2016
Excellent service I brought the truck
3 of 4 people found this review helpful.
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Oct 19, 2016
Lizz71593
Great
2 of 3 people found this review helpful.
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Oct 12, 2016
after considerable negotiations,the car was purchased and will be picked-up friday.
2 of 3 people found this review helpful.
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Sep 26, 2016
The car salesmen didn't seem eager to show me other cars that I was interested in. I asked about all of the beautiful luxury cars during small talk and he said that just "Arab money" !!!! Totally unprofessional. I suppose they couldn't get me approved because I already own a car and I was left for hours in the waiting area so I just left! Later I received an email stating if I need anything to reach the salesmen ummm I don't think so.
15 of 15 people found this review helpful.
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Sep 2, 2016
I understand persistence but, this dealer was super pushy - almost as if his life depended on the sale. If I'm interested, I will follow u. If not and I've told you so, leave people alone. I won't recommend this dealer to anyone.
10 of 13 people found this review helpful.
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Aug 24, 2016
On the site it said the car has navigation system and when we got to the dealership, car did not have the navigations system. My wife and I wasted our 2 hours. When I called the person who set the appointment, he did not seem to care and no apology. However Manager Pete was very very polite and courteous.
12 of 12 people found this review helpful.
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Response from Jidd Motors:

I apologize for the inconvenience. Please call me directly at 224-250-2222 and ask for Desi. I am the Customer Care Director and would like to get more details and resolve the issue.
Aug 13, 2016
bought a car from them
0 of 1 people found this review helpful.
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Aug 8, 2016
I purchased the car, they were fair, and willing to make a deal happen and they work fast.
1 of 2 people found this review helpful.
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Aug 3, 2016
Excellent.
0 of 1 people found this review helpful.
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Jul 27, 2016
I requested more information to and online ad for an Acura MDX 2001. The salesman called me asked when did I want to take a look at it. I asked if I could come that evening and could be there in 20 minutes. The salesman said sure come on in. I'll be here to show you the vehicle. I arrived at the dealership in 15 minutes, no one was there. I called the number the salesman called from, no answer. I called the general number listed on line and got a voice mail stated the dealership was closed. I left a message. I got an email the next day thanking me for my appointment. When I did get a call later the next afternoon, I told the salesman how rude and unprofessional he was to have me come out to Des Plaines only to be disappointed in a test rive that I looked forward to on the way. I asked that he not call or ever email me again for business with Jidd Motors.
7 of 7 people found this review helpful.
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Response from Jidd Motors:

I apologize for the convenience. We take negative reviews very seriously. Please give me a call at 224-250-2222 and ask for Desi, I am the Customer Service Director. I need more information and would like to rectify the situation.
Jul 17, 2016
excellent
0 of 1 people found this review helpful.
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Response from Jidd Motors:

Thank you!
Jul 2, 2016
I have lived a nightmare with them Was there 3 hours never got salesmans name or card Spoke w managers 1-2-3 and owner Owner left room saying he'd take care of me. No one else came back. I left Have had marketing girl call me wanting me to come in and "talk" w a manager It should have been a done deal!! Marketer said she noted I had three call backs. I had one. He never followed up. It's crazy. I believe they are ruining their own sales!!! My friends have $34k cash for a new car Jidd has the car they are interested in. The salesman never followed up!!! Don't even know what to say at this point!!! This is insane!!!
11 of 11 people found this review helpful.
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Response from Jidd Motors:

I apologize for the inconvenience. We are committed to 100% customer satisfaction. I have notified the owner Adam Jidd regarding this situation and he will be investigating this matter. We will be contacting you shortly.
May 30, 2016
The salesman promise me to hold on the car I've choose and put deposit $500 for next 2 days because I was out of Town. Well,on the very same day, he actually sold it out on the same day and left me not warned. This is not the way to do Business with and I tink that my money worth The same as anyone else. I'm Very disappointed with Jidd Motors.
8 of 8 people found this review helpful.
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Response from Jidd Motors:

Thank you for the feedback. I apologize for the inconvenience. We strive for 100% customer satisfaction. I have notified the owner Adam Jidd regarding this situation and will be contacting you shortly
May 29, 2016
They have been very nice to work with.
0 of 1 people found this review helpful.
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Response from Jidd Motors:

Thank you for the kind words
May 25, 2016
Dealer responded but price is too high for my budget at this time.
Is this review helpful? Yes | No

Response from Jidd Motors:

Thank you for the positive review. Would like another opportunity to earn your business. Please call 224-250-2222 and ask for Desi
May 20, 2016
Very Good
Is this review helpful? Yes | No

Response from Jidd Motors:

Thank you for the positive review
May 13, 2016
sarahvw
good
Is this review helpful? Yes | No
May 13, 2016
Did not represent the car correctly and was told that there were many more to choose from when there was only one
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May 5, 2016
The price they wanted for that truck not worth it looks like truck has been in and accident broken interior front bumper damage etc.A lot of work needs to be done in that truck .great services. Wasted my time 1hr away
4 of 4 people found this review helpful.
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Apr 28, 2016
Excellent experience with first class people. I would without hesitation recommend this dealer. The dealer was very responsive and did not force the sale. They listened to my needs and responded accordingly. VIP experience.
Is this review helpful? Yes | No

Response from Jidd Motors:

Thank you for the kind words and for your business
Apr 18, 2016
Great follow up and communication! Alexa was most helpful! Thank You Jidd Motors! Nate
Is this review helpful? Yes | No
Apr 11, 2016
They were very easy to work with, but it did take a long time that day!
Is this review helpful? Yes | No

Response from Jidd Motors:

Thank you for the kind words and for your business
Apr 11, 2016
The dealer is good in sales. Just watch out for extra charges and also papers you sign. They say you can always change before you close but the sale process is fast you will not be able to take back. All paper work were prepared while you wait. Sneaky..
2 of 2 people found this review helpful.
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Apr 8, 2016
Courteous and professional.
Is this review helpful? Yes | No
Apr 7, 2016
Jidd Motors is the best. They are super nice and very informative. Customer Service was awesome!!!!
0 of 1 people found this review helpful.
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Mar 30, 2016
Immediate response...
Is this review helpful? Yes | No
Mar 22, 2016
Pelicanmedia
Busy, and hectic place with lot's of activity, and a ton of sales people chatting it up with each other.. unique social scene. They were very helpful, just not what I was looking for when making a major purchase. I prefer a more focused and business-like atmosphere.
2 of 2 people found this review helpful.
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Mar 22, 2016
They called and we're consistent
1 of 1 people found this review helpful.
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Mar 18, 2016
After arriving to the dealer I had to wait an hour so they can show me the vehicle , Then the sales person had to drive us to the car because it had a flat tire on it and it didn't look like anything in the picture that's in the computer!
5 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Jidd Motors:

I apologize for the terrible experience. I would love another opportunity to earn your business. Please call me at 224-250-2222 and ask for Desi
Mar 17, 2016
I called twice to confirm my appoint the day i came to their showroom: Once in the morning and once again about 30 minutes before arriving, while i was at the bank withdrawing cash for my down payment. I got to the showroom and asked to see the person they referred me to over the phone. Instead I was directed to another salesman who said he'd "get them" for me. Instead, I had to start from scratch explaining which car I was there to see. Then, while the salesman tried to track down the car, some woman that was barely introduced sat at the desk just staring at us while we waited. It was super awkward, and I feel like they left her there to keep an eye on us or something. Anyway, after waiting for half an hour, they tell me the car I was there to see had been given to someone overnight for an extended test drive. I didn't even get to see it! They immediately tried to talk me into getting another, more expensive car and even tried to make me put down a deposit to get them to bring a car into stock! The salesman told me at least 5 times that he would call me the next day "no matter what" to tell me what happened to the original car I came to see. I never got that call, but instead received a call from the person that screwed up my appointment in the first place asking me if I'd come in again... Not after that experience! I would stay away from this place at all costs.
11 of 11 people found this review helpful.
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Mar 16, 2016
I bought the car. It was a simple and hassle free experience. I'd ask for Paul.
0 of 1 people found this review helpful.
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Mar 8, 2016
Very responsive and helpful.
0 of 1 people found this review helpful.
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Mar 8, 2016
Very prompt call back,pleasant to do business with !!!
Is this review helpful? Yes | No
Mar 2, 2016
Good
Is this review helpful? Yes | No
Mar 1, 2016
Very slow to respond back and never showed willingness to want to sell a vehicle.
4 of 4 people found this review helpful.
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Feb 2, 2016
Very helpful through out hold trans action
Is this review helpful? Yes | No
Jan 29, 2016
Responded in a timely manner; very professional; No pressure.
Is this review helpful? Yes | No
Read 55 old reviews
Jan 6, 2016
good
Is this review helpful? Yes | No
Dec 22, 2015
Great response time
Is this review helpful? Yes | No
Dec 21, 2015
Great
Is this review helpful? Yes | No
Nov 24, 2015
actually went there to buy a car for 650$ and there tried to sell me a car for 2000$! 4 hours drive for nothing, Thank you!
3 of 3 people found this review helpful.
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Nov 4, 2015
Friendly, helpful and easy to work with. See Kareem, he was awesome! Bought a car, too!
Is this review helpful? Yes | No
Nov 4, 2015
The sales man was attentive and the manager was a nice also.
Is this review helpful? Yes | No
Oct 24, 2015
Great. Friendly and courteous people.
Is this review helpful? Yes | No
Oct 6, 2015
Very responsible and professional
Is this review helpful? Yes | No
Sep 7, 2015
FANTASTIC dealer to do business with!
Is this review helpful? Yes | No
Sep 1, 2015
dealer very helpful in car selection
Is this review helpful? Yes | No
Jul 18, 2015
Maoreola
Very professional all the way
Is this review helpful? Yes | No
Jul 17, 2015
I wouldn't tell my worse enemy to buy anything from Jibb Motors!!! They people there are real unprofessional, from management all the way down to salesmen!!..I drove 5 hours from Saint Louis only to be told the car I came for was sold!!..
6 of 7 people found this review helpful.
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Jul 3, 2015
Great
0 of 1 people found this review helpful.
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Jun 28, 2015
they were prompt and my husband and I would do business with these guys anytime
Is this review helpful? Yes | No
Apr 7, 2015
They were not willing to negotiate the price for an old car. I would have understood if it was for a new car.
3 of 3 people found this review helpful.
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Mar 20, 2015
After we confirmed time and day of test driving an suv lo and behold the vehicle was being repaired for a blown gasket! We drove an hour and half for nothing and drove back home for another hour and half so frustrated. Maybe if we were buying one of their luxury cars things would be different.
2 of 2 people found this review helpful.
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Mar 13, 2015
dealer responded, but was slow in responses.
Is this review helpful? Yes | No
Mar 12, 2015
Good follow up, thanks Dave.
Is this review helpful? Yes | No
Mar 7, 2015
Service calls are great, they want your bussness therefore they call you fast. My biggest complaint is with the service provided to their vehicles, we got a car from them but car was never put for serive, oil change was never done and the engine had missing caps. I had never purchased a vehicle from a certified dealer who do not service their vehicles prior to purchased.
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Jan 2, 2015
They have a lot of cars there such a good deals I love my car plus I get lifetime hand car wash for free
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Dec 8, 2014
migration_FriendIndia
contacted immediately
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Nov 29, 2014
I received follow up email and voice mail messages. However the messages didn't contain the specific information which I had requested (i.e., vehicle specifications, equipment, history). I decided that it wasn't worth a drive to Des Plaines.
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Nov 29, 2014
I think I get super deal I love there sales team and sam was very friendly and funny thank you Jidd for amazing deal
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Nov 21, 2014
Responded quickly. Just wished listing was more detailed as it was a right hand drive. Had I known, I wouldn't have requested more details. But very quick to respond, and will keep them in mind as I continue to look.
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Nov 21, 2014
Ryansam
times.I have seen a vehicle that I liked on jiddmotors.com. I have always driven a Mercedes AMG cars. As I came to the dealership Reggie was my sales associate,he was very nice greeted me professionally.I drove the C 63 2012 Mercedes AMG and liked how it drove, the car was taken good care of and the only one on the state with color compo black and red and red rims I decided to purchase the vehicle Tom the finance manager got me financed for 1.9% and Loeber offered me 3.9%.Jidd Motors was definitely a better choice.While I waited in the lounge area to be called into Finance I was offered a hot and cold beverage ,which is very nice.I am happy for my purchase but, one thing that I am not happy about is the car wash,the vehicle is $60,000 and the least they could have done was clean the interior ,and exterior better would of give them 5 stars On a bright note everything else turned out great !Thank you Reggie and Jidd Motors.
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Oct 24, 2014
Very good customer service as I walk in to JIidd motor receptionist dirrected me to the sales rep sales showed me a couple cars I was interested in pick out the car I wanted then finance dept got me the rate I was looking for very good service I highly recommend anyone who is looking for a good quality car thank you Jidd Motors
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Oct 23, 2014
Im glad i finally found a cool car place. I hope they can read this. Thank you guys.. I had an amazing car experience.. Everyone was amazing and the car inventory was insane. I would 100 percent recommend:)
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Oct 19, 2014
very poor follow through after sale. problem with getting me the title, salesman never called back.
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Oct 3, 2014
bad customer service, never follow up, and want you to dish out some money so that the finance manager can do his job and FINANCE you. haha what a joke...
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Sep 1, 2014
Great experience. I bought my first vehicle here. Awesome customer service. Only Con is that they aren't willing to negotiate price.
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Sep 1, 2014
The staff was really helpful but the salesman we had was so short with my husband and I If we didnt understand a question and he had to repeat it he would get so fustrated amd rude, so unprofessional. At the end we decided not to get the pruis we came in to see just becouse the sales man was so rude and when he ran our credit he made very rude gestures and comments saying that he assumed our credit would be better and trying to rip us off with that pruis. If we do come back to this dealer ship because they did have some really good cars im definatly going to make sure it wasnt with that salesman.
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Aug 26, 2014
Good people, good deal
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Jul 25, 2014
Haider, a sales rep provided great customer service
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Jul 24, 2014
Was a typical greasy used car lot. It has a nice front but once you get past that it's bad. The salesman was nice enough, but would not negotiate at all on the vehicle for sale. It was at top price for cars of that age and in nice condition, but this car was not. Several, several cosmetic damages. Then they played the "good cop bad cop" game with me when I tried trading in my current car. The mechanic that came in was trying to play me left and right. I got out of there quickly and will not be returning!
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Jul 23, 2014
good
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Jun 29, 2014
Very nice people.
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May 17, 2014
Good Customer service
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May 16, 2014
good
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Apr 20, 2014
It was all lies the salesman told about condition of car. If you're interested in a vehicle insist that your mechanic inspects it. The engine light went on 5 minutes after I pulled away. It makes me ill knowing all the money I'm gonna have to put in to get it running right. Good luck or I suggest stay away.
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Apr 20, 2014
quick response from my online inquiry . knowledgeable staff , answered all questions I had on both cars I was interested in .
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Mar 29, 2014
Good dealer quality at good price
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Feb 28, 2014
Very pleased, would have like to been able to buy there but they could not get me financed...
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Feb 21, 2014
I didn't follow through because I bought elsewhere because of other reasons, however they were great.
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Feb 16, 2014
Thank you
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Feb 14, 2014
Great team
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Nov 24, 2013
Brian Zimmerman was a pleasure to deal with
Is this review helpful? Yes | No
Sep 20, 2013
Nice customer service
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Sep 13, 2013
Two days passed before I got a call back. Was in a meeting and asked to be called later, haven't heard from them yet. I like the car and am interested in this particular one so not impressed with Jidd.
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Jul 29, 2013
Quick response.
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Jun 28, 2013
I went in having made an offer on a Sienna. The Sales Manager wanted me to buy an Odyssey that wasn't even on the lot. When decided to end our discussion he told me to leave and never come back. So I won't be returning, nor will I recommend anyone to go there.
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Jun 3, 2013
I bought my car from these guys. Honestly, I think I got a really fair deal. THey are typical gross used car salesman and I ended up getting nearly double for my trade than they originally offered, but hey, it's a negotiation. I went in without expecting them to be nice, I just wanted a specific car and a specific deal and I asked for it and eventually got it. So my advice, know what you want and what you intend to pay and just demand it or leave :).
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Apr 18, 2013
We sat around a long time waiting on paperwork, and then when they were ready for us, we were rushed through and not given the opportunity to really check look at it. Our fault for allowing it, but their fault for doing it.
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Apr 13, 2013
Haider quickly responded to my inquiry and with good followup, attentive service and excellent suggestions
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Feb 28, 2013
Make sure to have your needs taken care of before signing on the dotted line!
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Nov 30, 2012
Did not buy due to my circumstances, but when I do I will check Jidd first.
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