Jidd Motors

Dealer advertisement states free delivery Nationwide. But, when I called, no one could answer how the process worked.

Great follow up. Thanks for the info

They where very pushy and service was very poor up following everywhere you walk couldn’t talk to my other half bout the car they all in your space

Quick response to all questions.

Prompt response

Be ready to meet the world most talented and professional sales general manager he easily can waste your day With out getting anywhere. He did 6 Credit inquiry before even we agree in the car price

It was pleasant. Agent and managers were very attentive and they worked with with me on pricing. Plenty of cars to choose from I would definitely go back in the future as well as recommend others. The agent Lou was very helpful

They promptly got in touch, and had good extra info. Sadly they are not price negotiable, so I went somewhere else.

Although I did not purchase with this dealer, they were were prompt and courteous.

They were responsive without being harassing

I was contacted immediately, someone e-mailed me back. I am still in the process of trying to find a car to my liking within my price range.

Dealer responded promptly and answered all my questions, I just decided to go with a more local company

Great experience, I was a cash buyer from out of state-their internet team had everything detailed, cleaned and outlined before I arrived. Even had additional contact via text with more photos and vehicle descriptions. Truly in and out in only two hours! Exactly what I had in mind. Judging by the higher end cars on the lot, they even made my small purchase seem important to the dealership. Vehicle was used, had some visible and hidden issues, still very pleased with the price and the internet sales team. Thank you.

Very professional as well as polite extremely helpful and prompt with accurate information well done

Good to talk to car sold befor we can set everything up

Exceptional customer service

Excellent communication.

Quick responses, respectful, got us the vehicle we wanted ansd worked cooperatively with our lender.

Poor communication. One person claimed that my offer was way too low then continued to email me the other person said that they could possibly make it happen then never emailed me back. I'm guessing the car will sit at their lot for another 140 days.

Great

Very knowledgeable, patient, informative and extremely helpful

They were great but I decided to purchase a car locally.

Very professional. They gave me a carfax to help me sell my car privately.

They are very helpful and tried to consider our background such as our movement.

Quick, prompt and responsive. Very helpful dealership

My experience with Peggy was great (The salesman) However the atmosphere that was created when I had to talk numbers was by far the worst I've experienced.. The General Manager had TERRIBLE customer skills. Very short and to the point which is great but only seemed to care about $ not the customer. He lied to me twice and lied to my lender in order to see how much I was approved for (I already inquired about how much the purchase agreement would be for but he danced around it and didn't tell me) He wanted to know how much I was prepared to spend so that he could adjust how much he wanted to charge for the car. Manipulative classic dealership. I was even okay with the 175$ documentary fee but over 1000$ for a title and "other fees" that's not reasonable. I took my business elsewhere and as I was driving back 5 hours to go home my bank called and confirmed that the 1000$+ fee they wanted to charge had no basis and that the titling would have been handled on their end.

Quick, open and detailed team members. Strongly recommend to visit their site.

Did not buy from them due to other circumstances, but they were very friendly and easy to work with. Would refer friends.

Terrible. I waited Hours for them to fix all the problems with the car that I found when I came and saw the car. I wanted an inspection done as well and to see the results. They didn't do one. I asked if the tires were good and they said yes. And they told me they were gonna clean it and rotate and balance the tires. They didn't clean it. And as I'm leaving I see the tail lights out. I take it to a maserati dealership near my home to get the light fixed and they did an inspection. They said the breaks and tires were terrible and needed to be replaced instantly which total to 5k. Also they told me they are stagger and can't be rotated. So I was lied to about that as well. Terrible experience.

They couldn’t find the keys to any of the cars, for a 32k car I was looking at I would have ended up spending 42k and that’s including my 7k trade in and 5k cash! Rip off dealership!

I was there for an hour before I could test drive the car,they couldn't find the keys, had to move 2 other cars, couldn't find the keys for them either, etc. After my trade in of 7k and 5k down this car would have cost me 42K. I have excellent credit. I don't know about this place. I'll never waste my time on this dealership again.

Good and professionally people

Prompt communication.

Great to work with and exceptional customer service.

I will start by saying the car in the pictures did show up at my house. After the experience I had I was sure it was a scam. DONT BUY FROM THE DEALER!!! There are a lot of great deals out there stay away. Once they received my money nobody would call or text me back. It took almost 2 weeks to ship a car 1,000 Miles. Car was dropped off at 11:30 pm. There were multiples scratches in the leather seats that were painted over. TERRIBLE BUSINESS .

Liked the car, and the deal they offered me in the end was pretty good., but they were so dishonest, and misleading about the fees they pad the contract with, I I I was afraid to buy the car. Disrespectful when politely pressed for details. “Stop it. You’re arguing over $20”. Received an email after I walked out that I should contact them because they had “great news”. I called thinking maybe they’d give me a little more on my trade in. They had nothing additional to offer! It was a disingenuous trick to get me to return their call.

Fast response, though not the car I was looking for

Very polite and looking forward to doing business in the future.

Bashar is the best

Pleasant . Replied quickly . Very helpful.

Wonderful experience... they are all too good.

Yes he was very informative. THANKYOU

Fast response they will try to help you out Very professional

Very professional informative curt and respectful, great people.

Dealer responded promptly salesman was very honest took pictures send them to me was not up to my standards would definitely do business with them in the future it is refreshing to know there still salesmen out there with integrity

I did not buy from them but the contact was very pleasant.

Representatives responded to quickly after I inquired about the vehicle

Very prompt reply. Questions responded to in a very timely matter.

Excellent

Currently negotiating with them.l am very pleased

I didn't get any feedback from them unless I asked my credit application took more than expected to complete. They were very professional when they answered i give them that. I'll think about twice if i have to finance a vehicle with them

Transferred to theee different people and still wasn’t the right person. Hung up and bought locally.

Stated car is in pristine conditions but would not repair items discovered at inspection by Lexus Services Department. Both rear wheel tires are bald and below legal limit, one front wheel is 1/32” from replacement, rear wheels need alignment, missing 4 lug nuts & key set, and need new battery. Dealer estimated $1500 repair. Jidd offered $1000 worth of repair and I pay for difference. I asked for $1000 credit instead and was told by Jitt that repair only cost them $500 and would only provide $500 credit.

Very responsive and helpful,

This dealership was very unprofessional and rude!!! They told us everyone looked great, we were approved for financing and then the next person tells us we have to have $18,000 down on the vehicle and he had no idea why the first salesperson said we were approved!!

They’re a good company to work with I’m still waiting for them to Find a car for me

They were quick in response, professional in conversation, and friendly with information.

Called on vehicle. Prompt return call. Helpful with great follow up. Purchased vehicle closer to home.

Shady business practice... "Tread Lightly" I arrived at the scheduled time of 11:00 am to test drive a Lexus GS 350 posted on their website. When I arrived, I was told that the car was not available because it was in the shop to have a recall on a sensor fixed. I even confirmed with them an hour before the appointment that I was coming in, yet they still failed to inform me the car was unavailable! What a complete waste of time! A sales manager apologized for the inconvenience, and explained that the customer representative I spoke with had no way of knowing the car was not available to test drive. REALLY? DO THEY EXPECT ME TO BELIEVE THAT A CAR DEALERSHIP HAS NO WAY OF KNOWING THAT A CAR IS AVAILABLE TO TEST DRIVE!!!??? The sales manager even asked me if I wanted to put down a non- refundable deposit on the car. Obviously I refused. A reasonable car dealership would be honest to their customer if a car is unavailable instead of having them come in anyways to try and sell a different car than what you came in for in the first place. This is a shady business practice if you ask me. I don't trust Jidd Motors, and if you decide to do business with them, I suggest you "Tready Lightly"..

Responsive. Knowledgeable.

They are good but they turn me down

Excellent

Contacted dealer for info, but dealer did not return any follow-up besides the generic automatic email reply. I bought a Subaru from another dealer.

Helpful, quick reply. Thanks.

Very responsive and well-organized dealership. Super professional team.

Great experience with customer service. Everyone was adamant to help.

I have not been able to speak with them yet but they have contacted me several times

Kept in contact through email. No hassle just good customer service.

Overall very good. I was looking for the Limited model, they only had XLE models.

I purchased a 2016 Chevy Cruze from Jidd Motors on 3/23/18. I originally wanted to stay away from purchasing my new car with a dealership, but it ended it being a nice experience. My salesperson was Karim, he was extremely nice, helpful, and very attentive. I would absolutely recommend Jidd Motors to anyone. Along with their competitive pricing, they offer post purchase benefits!

They told me they where going to take a look at the shake??? Well it was gone an hour&1/2 after final papers where signed. BC i figired they where fixing it!!! I drove away bc I had to get my son from after school.Wish i could of turned around! I called the next day AM and now almost a week later Im nervous to drive my son long distants. Nope nope nope now no ones calling back. I will say i dont have the best credit and they got me a very expensive loan which i was nervous about getting anything... So I probably as of now would never ever go there again. UNLESS the guys make the mutha not shake like it does. Im a single mother that got had by the crooked saleman... Awesome

Contacted me. They were very persistent on letting me know the car was available and that they were willing to help. Nice people. Unfortunately I got my car from someone else already

Good experience with the dealership, very responsive but ended up with a different vehicle.

Was contacted right away and the dealer provided out of state service

They replied promptly and I am still considering their car!

Great!!

Sent text between us gave me information about the car very helpful

Frank is the best man over the telephone as I have make in person on the dealership

Haven't completed my experience with Jidd Motors yet, but thus far I have not been impressed. Their estimate of my trade-in value was very low and they could not justify how they arrived at the number. I am not sure I will do business with them.

Quick in contacting us

Awsome

Salesman told me on video there were two keys and nothing wrong. I got one key and several issues. Battery died within 30 minutes of receiving it and had rust stains on wet carpet under cheap floor mats in the cargo area. I called and email and nothing, they clearly don't care (bought in Dec. 2017). Look at negative reviews on Yelp and BBB, I am not the only one. NOT A LUXURY DEALERSHIP! BEWARE OUT OF STATE buyers, if you buy then verify EVERYTHING. Process slows down as soon as they have your money. It took a week to get my auto delivered.

These guys are something else. They act like there's 8k difference between my trade and the vehicle I want, but when they write it up all the sudden it's a 12k difference! You gotta be kidding me. No point in talking after tactics like that. Pretty sure it doesn't cost 4k to title, plate, and tax a vehicle. Unless you're here of course.

dealer responded quick and told me what i needed to purchase the vehicle

I was very happy with the entire service that I received. From the sales person, and the other guys that talk to me. after the sale was finalized, three days later I received a text from the sales person, asking me to stop by, because my monthly payment was low than what I signed. They could easily leave as it was, again, I was very surprise that they ask me to get back, because my payment is less that what we agreed. Great guys, no pressure from the sales person. As everyone have a bad impression of car salespeople. It was not my case. Thank you.

It was good, but the price were firm they wouldn't do any kind of deal with you.

Long story short, I drive an hour to look at a 2013 Chrysler 300 srt8, I did have an appointment for this. When i show up they tell me it's been in service all day and should be ready in about a week. I never got a call back

Professional..........Informative

Wost expierence ever. Soci had an appointment about a car and once I get there they have ot sold already and that was with in 3 hours time. They comtinue to try to make me purchas a car that I dont have any intrest in and 2x the amount that I wanted to spend for the car that I wanted. So I look at this car and ibcouldnt even get in the driver side door it had no handle. The check engine light was on glove box fell on the floor. And countless other problems with the car. I recommend going some where else for a car. Look at all the other reviews its yhe same rhing over and over.

Good deal, Great People, Great Experience

Came in to test drive one car and drove home in another! After listening to what we were looking for, Stuart recommended a vehicle in their inventory that met almost all of our criteria. Adam, Louie and their service teams heard and addressed our concerns as promised. This family owned business proved that they are driven to provide customer satisfaction.

Great. I have yet to go visit them.

Good

They showed me another 2014 but a much better deal, however, didn't want to give me even close to what my car was worth and my bank wouldn't accept the upside down buy-out.

Super unprofessional. Salesmen are very slimy. Straight up lied about features. Warning, do not go here! Sold car from underneath me. Came to find out later that they lied about the car being certified. Overall very bad experience.

Negotiations tactics was unprofessional: 1-Sales agent waited on till I was out of the door, driving out of the parking lot to conclude on my asking price. 2- Sales Agent changed the goal post as to what was agreed upon the night before to include a heated seat in the deal he gave .

Sam and Frank and Adam were the best, loved it!!

I walked in, they treat me ok. But they try to convince me to finance part of it so that they can add bumper to bumper and other coverage to protect the inside of the car they said, a total of $4,800. I went back to pay off 2 days later with cash in hand but they refuse to take out one of coverage of $2,300 because they said at first it's a dealer's fee,then we started arguing and then they said it's a fee of a layer of spray protection that they apply to the car. So I ended paying $2,300 on top of the car price.

A zillion emails even after I said I already purchased a vehicle.

The worst car dealer ever I have appointment to buy a car I called them on the before I head out I asked them is the car still available when I get there they sold the car so I try to go back home but they promised they will help me but the try to trick me they are money hungry liers

Very competent and very helpful.

Waste of time here...they will say anything to get you in the door. Service area is way too small, cars were backing up constantly, customers were yelling at the managers...straight out of a movie scene it seemed like.

They have been working intensively with to help me to buy this SUV. I am overall happy with them. Now I am going to see the outcome.I have requested a price decrease. They promised that they will do something about it. Could be good news! Wait and see.

They responded in a timely and professional manner, great experience

Straight forward transaction.

They are lying people special luka he told me the car was still available to buy after my long drive to the car lot he told me that he sold the car 10 Minutes before I got there,so don’t buy from this people

Jidd Motors contacted me immediately. They honored their price on CarGurus which was well below market value and a "great deal". They also gave me a great price on my trade-in.

Always kept in touch and was very helpful in trying to sell this car. We decided to not get the car in the end

Responded immediately. Ended up purchasing a car closer to home.

Great communication. We ended up buying a different brand, but still very professional and respectful people. Would consider them for future purchases.

This car was listed one day before my schedule appointment. I confirmed n reconfirmed the appointment time the day before and in the morning of the appointed date. The dealer confirmed the time and we were good to come and test drive 2 hours before the appointed time. When I arrived the half hour before the appointed time, two different sales told me twice it was sold and it was being picked up this morning. I waited until the appointed time. I could not meet the sales person that I was supposed to see. So I left from the dealership. He called me about 2 hours later saying he was still waiting for me. Either he did not know what had gone on or the car was pulled off from the market. Unfortunately, I made the 7 hr road trip (both ways) for nothing.

They worked with me on price & expedited the process flawlessly. I will go back again for sure.

Very helpful

Nice people to communicate over email.

My salesman was courteous and helpful. Told him what i was looking fpr and within a day or two he found what i was looking for in my price range!

--------Deal with caution and Smartness - Do not be taken by surprise---- Sales guys were pretty good in showing the cars, explaining the features etc. Apart from that the advertised price is not the actual price that you will pay (which does not include documentation, title, taxes which are known to the buyer), dealership adds an additional $1495 as VIP Package which is absurd after you are ready to finalize the car. Unfortunately, I did shell out that additional amount just so my spouse can be happy. I have never come across such type of gullible transaction where they advertise below market value and add an additional $1500 saying it’s VIP package. On the other note the 30-day money back Guarantee is a SHAM because the title that is issued when you purchase the car will take 30 days for your financial institution to receive and without that they cannot exchange. By then your 30-day exchange time has passed and the mileage will increase by 1000 miles if you drive, which both are the conditions for exchange. Overall the dealership sales man was quite friendly but taking customers for a ride by adding the additional amount (VIP Package $1500, which I do not need) is unacceptable. As for the standard accessories that come with a used car, they do not have a clue (They gave me just one key for a Mercedes). They do not use or know of Garage door opener, home link on a Mercedes model, which is a shame. Solution, if you still want to buy a car from this dealership: Remember to ask for a minimum of Two Keys plus any additional accessories that they advertised including but not limited to mats, keys, home link, warranty, car fax etc. Ensure you check the list before even considering to buy the vehicle from this dealership. Don’t expect to exchange or return the vehicle, it’s not possible, ensure you like and want to keep the car 100%. I hope this review helps others.

They contacted quickly and were very courteous

Very responsive! Called me within minutes of submitting an inquiry. Several calls for follow up.

They contacted me almost immediately after my initial request for information but they were slow to respond after. I had to call twice to get a response to my offer.

Great place , great people!! 5 stars all the way !!!!

Jidd responded in a timely matter and asked if I had any further questions .

Couldn't agree on numbers. Good staffbtho

Excellent service and prompt response.

Horrible!!! I only left one star because it wouldn’t let me leave none! I was put through a horse and pony show for almost 14 Days by salesman Jeff & I was told that I was approved when I wasn’t. I was the one following up. They kept raising the down payment I needed when I agreed to the 22k and said send me the terms let’s do it. I’m told I’m not approved and if I could put down 30k (more than half the cost of the car) AND on DIFFERENT car NOT the one I’d been working to get for two weeks they’d be able to help me! ARE YOU KIDDING ME!!!! I make a healthy six figures and I was upfront about my credit concerns due to a divorce I’m going through. I was assured by Luca sales manager “they could read between the lines and not to worry”! They exihibited the true used car salesman tactic. Slimmy!!! They’re liars, the good credit bad credit slogan it’s nothing more than a gimmick, there’s a lack of integrity and I would never do business “Jip” Jidd Motors!

Great service and selection. Sales person very thorough and enjoyable. Let him know I was looking at three models from three dealers prior to finalizing my decision on a Mercedes S 500 4 Matic. He pressed a little, as did the floor sales manager - but both were simply trying to close a deal, and the conversation was friendly, and not forceful or uncomfortable. Overall a very good experience, and I would recommend without a doubt.

Love this dealership. Ken Janczak was amazing! He was very helpful, and totally understanding in every detail. Ariel Saxon was our other representative and was extremely helpful as well. Both always got back with us or let us know if Jidd needed anything. I would highly recommend this dealership.

I had a great experience when I went and I love my car

The customer service at Jidd Motors was impeccable! Our salesman, Frank Longo was awesome to work with. We would highly recommend Jidd Motors to anyone looking for a great deal with customer service to match!

Very nice sales people, Very helpful, Knowledgeable,

Did not buy from them but they had a great response and follow up.

Made an appointment. Drove 45 minutes. Found out after waiting for 20 minutes, with no staff contact, that the vehicle wasn't even on the property. After 10 more minutes of waiting, i finally left. Was contacted by the staff after leaving, with empty promises, and being asked to come back after i was already 25 minutes away. Terrible experience, poor customer service, lack of integrity in communication. I would not recommend the dealership to anyone with a sense of expectation.

Friendly car dealers. Worked as a team to find us a car at a great price. Plan on returning when shopping for another car. Great family atmosphere.

A pleasant experience with the sales person, very luxury place euro a lot of high end vehicles to choose from

Fast answers.

Stellar customer service! Their used cars are in pristine condition. They don't but just anything; they buy only the best, cleanest cars. I looked at a BMW on their European import side; unfortunately, they just didn't have what I was looking for. But they are trying to locate one for me. These cars will leave you scraping your chin off the ground. Strongly recommend purchasing from here.

Very professional,

Replied the same day

Excellent response time and detailed attention.

Responded quickly and answered my questions.

Vehicle history shows that the vehicle I was interested in had previously been junked so I made an offer based on estimated value. The salesman that contacted me was pushy and rude. I gave him my final cash offer and he said "well, couldn't you finance the remainder? Or do you have a friend you could borrow it from?" I was like "I have enough in my bank account to buy a brand new Porsche if I wanted to but that's beside the point: this car is not worth what it's listed for" Just pushy and I didn't even get to the lot yet.

I went to dealer. Put deposit on a car on 8/18 and then decided not to buy. I am still waiting for return of my deposit.

Poor experience. I asked the sales man to show me the inside of the vehicle, and didn't only because I stated I wasn't ready to test drive. His name is Frank.

Great customer service

Multiple sales people and managers reached out to answer my questions quickly.

after confirming the appointment and following up with 3 calls , I didn't find the car in the showroom, it was sold ! I think they should do better updating their systems

Contacted me quickly. Answered all my questions.

called me to go look at the car but when i got there the car was no where to be found

i was BLESSED with a wonderful saleman.. i hope am spelling name right MR.FARHON and his brother was a great pair that was BLESSED to get things done.. the management is also outstanding,very HELPFUL... I STRONGLY SUGGUEST TO VISIT JIDD MOTORS....

Liar, cheater and did not deliver as promised. Recently I bought car from them. Before buy the car, they promised they fix few issues. They never did and moreover asking more money to fix the issue. I will never buy any car from them in my lifetime.

excellent

Contacted this dealership 3 times!!! Dealer list car online with NO pictures. Asked 3 times for pictures. Over 1 week period. Each time was told, a Sales rep will contact me. "NO REPLY OR CALL BACK!" Dealership is 45 min drive with a car and I don't have a car, so pictures are essential before I RENT a car to take a test drive! Not good business, will take my money elsewhere.

Fantastic customers service!!

They were on the ball and my salesman Farhan was very helpful and patient. Overall a great experience. I would definitely recommend these guys

They try their best to help

very friendly, and prompt.

Friendly and business-minded. I received frequent calls and emails apart from online chat.

Buying a car is usually a painful experience. I have to say the purchase of this vehicle went quite smoothly. It went quick for following reasons; there was no room for negotiation even thought we had no trade in and we were paying cash, therefore it was an easy straight forward sale for Jidd Motors. and a quick purchase for us. Not sure how it would have gone if we would have had a trade in, we would have had to apply for financing and we would have been trying to negotiate the price more than we did. The sales person was very easy to work with, but once again, it was an easy transaction.

Excellent

Very courteous and understanding of my busy schedule, and working with me to try and get me the best deal they can.

Good service. Need to improve transportation time estimates.

They responded to me

good persons and experience

Everyone was very helpful

Pretty easy to make a deal with this dealer! I bought this car yesterday. Nice salesman great sales manager. Would buy from them again!

Car didn't work but the people were nice.

They we helpful and quick to return my call. The only issue was about the suv I was interested in buying. From their pictures, it looked very well maintained. But when I asked more pictures, they sent me a picture of a some damage on the wheel well. This picture should have been on the website pictures because I would not have called them if I had seen it.

I went there the experience while there was good, I don't think they understand that people shop and they are the type that if you don't buy right then and there they will promise to call find you what you want, clean a cars interior that was bad and then they won't call until you say something to someone else about your experience. I had high hopes after leaving dealership but was totally let down. I do not reccomend going here at all.

Consistently followed up even though no purchase made.

very good

Excellent Chad was excellent . I will be sending all my friends.

Dealer very responsive and kept in touch

Price they quoted was not what they have on CarGurus or there website