James Wood Motors

Fantastic experience. Our salesman, Joe, was the best I've dealt with anywhere. We'll use them again in the future

Truck was purchased...great deal and dealership! Ask for Sherry Horner!

Great service and follow up if this had been diesel powered I would have strongly considered.

Dealer no longer had the car I was interested in. I didn't get the impression they understood that I was only interested in that particular car. Multiple emails from them after they had already told me they didn't have it.

Contacted by Clinton with what seemed like a standard email he sends out to everyone. I responded back stating that I wanted to know the price 1st since it was listed as "contact dealer for price" . He replied with an apology that he could not give me price at the time since it was a recent trade in vehicle and had not gone through the inspection process at there shop. Also stated that he would message me the following morning with the price. I responded by saying that was fine with me and the earlier he could respond the better since I live out of town and would like to make the trip to his dealership to see vehicle if it was priced where I thought was reasonable. He never respode until very late into the next day. Stating he was sorry for not responding in the morning as promised due to being very busy. Also stated that he still could not give me a price since it still had not been in the shop for their inspection process. I included my phone number in every email and to this date I still have not gotten a price for the vehicle. I feel that this is a poorly run operation that can't give a price for a vehicle listed on the internet.

they played me on the deal, one person said one price and another person came back said that it was more expensive then they told me that they were not going to mess with the car and when i got there the car already had some parts removed that were on the car. like the 2nd person said the mechanics likely sold it on craigslist or ebay. They first said we are not going to fool around on the deal, when i advise that i'm not trading in my truck they said they can come down on the price when at first they couldn't

Great experience

Just not want I was looking for

Called about a truck you all recommended by email to sales person named Lynn. Asked if she could tell me if the truck had been smoked in ... if it had been smoked in I would not be interested. She said i'll go check and let you know....I suppose she is still checking cause I still haven't heard back.

Very helpful and willing to earn my business. I have not decided on the vehicle I want tp purcahse yet however.

We bought the car but had to leave it for two days so it could be certified. When we returned to pick it up, the reverse camera wouldn't work. The mechanics found it to be faulty and ordered another. They gave us a 2016 Genesis to drive home(120 miles away). When the car was fixed, they will send a driver with it to our home and exchange with us. We appreciate their service and will return when it's time to update to another Genesis. What a refreshing change !

Terrible follow up! I had to reach out to them 7 times before finally speaking with a sales person. After our initial conversation, he didn't even call me back. Unbelievable!!!

Vehicle was sold

Randy Williams is a terrific salesperson. He really goes the extra mile for you. Very polite. Seems to always be willing to make sure client is well satisfied with the service his dealership could provide. James Wood dealership is a very competitive firm. Their offers are top nation wide.

I purchase the jeep from James Wood and received excellent service and an enjoyable visit.

Perfect - easy purchase, very happy with dealership

After the auto email. I never heard from them again.

Randy and Asa both went above and beyond my expectations both during and after the sale. I wish I had been buying cars here all along. Very pleasant experience!