still exchanging correspondence with them on other cars. Good follow up with Nikki and Rose

They did respond but the cars they presented we're being used by staff members

I'm not a big fan of car shopping and spending hours in a car dealership. I did my research in advance and knew the car was priced very competitively. Pricing pre-owned cars at or below market value is apparently a key strategy for dealership to attract customers. I arrived at the dealer, was immediately assigned to a sales person, test drove the car, made a decision to buy and then finalized the deal in less than an hour, including financing and a trade in. They gave me a very fair price on my car that solidified the deal. I picked up the car the next day. Very efficient and positive experience.

Mike Galle has been fantastic to work with!

People were very nice!!!! We bought the truck!!!!

Although the car was sold at the time I inquired, they gave me a courtesy call to tell me that the car was no longer available and offered me to lol at other cars form their lot. That was good enough for me , I continue my search on Cargurus.com until I found the right match for me.

The staff is outstanding, and they have a huge inventory. Mike Galle and Dennis Devir were really a pleasure to work with, very responsive and patient with me. I would definitely buy from them again.

Very responsive got back to me right away

Very good

Got a response from them fast

It was good

I got a general email from them acknowledging my inquiry. I wrote an email to Nicole, she never called or emailed me back. So no sale to them.

Dealer was helpful and responsive but not pushy

Good they made contact and sent info

Igal was very friendly & made shopping experience a pleasant one.

Very helpful - the initial car I saw was not right for me but they kept me aware of other options.

This car sold weeks ago and it is still on this site. Have inquired about it twice. Misleading.

The were great to deal with, had plenty of staff and amenities and priced the used vehicle I bought just right.

Very happy with his response. Now I have to decide between this one & a 2016 AWD in New Rochelle that is selling for about the same price. It is brand new. I prefer a 4WD instead.

quick response. nice people

Very fast helpful response

Contacted multiple time no answer back except an email with one picture of vehicle

Always thorough and professional but vehicles consistently overpriced by at least 15-25% (Pre-owned). Great competent service, good sales people, but over the top on pre-owned prices.

Vehicle overpriced; tailgate does not latch closed, they won't fix it. Also, tailgate latch escutcheon/lock assembly missing, won't fix. The price is set in stone. Plus, Extra $700 in added fees. Not my kind of dealer.

very good customer support,

Internet person very unprofessional ask about if they take trades told her what I hade told me not worth anything told her I could sale for 16,000.00 response go for it ask for cash deal added some crazy figures . I guess they don't want to deal with customers

Very pushy dealsrship. They would not negotiate a price and since they had another customer looking at the same car they didnt really care to make a deal.

Sales rep basically kicked us out! It was his Saturday and he wanted to sell... We did not really get a chance to even see the cars well..

This place is a super dealership to work with. i ended up buying a Mustang from them, and could not have been treated any better. The vehicle was serviced, detailed, and all set to go when I arrived to pick it up. Wayne, Nick, Kevin, and a young fellow back in the shop whose name I did not get, all helped in making my purchase go smooth as silk. Great dealership, well worth a ten star rating. Thanks guys, Bud

Not willing to work with their customers. No follow-up or anything.

Misrepresented condition of vehicle and would not address issues with vehicle.

Representative was very knowledgeable and polite.

I was really planning on making a 3 hour drive to this dealer until I talked to them and got a appraisal on my trade on phone, the # they gave me was at least $2000 less than I was willing to accept so to me it wasn't worth my time going to look at the SUV I was interested in

Fast response, good price ,nice people.

They have some really nice vehicles. If you don't carry a giant gold chain or are dressed in a suit and tie you might sit around for 2 hours without anyone seeing you; even if you made an appointment with a sales person. I ended up buying a vehicle at a different dealership down the road. I was dressed normally with jeans and a button down; and maybe since I'm young they thought I was simply there to waste their time.

Great experiece. Sales rep was extremely efficient. Purchase vehicle 2013 land Rover lr4 completely pleased with everything

No very pleasant.I asked if the car can get a better price and all he wrote down is that's the bottom line. He should have been a.sales man and said well why don't u come down and we can talk about.so to me.this dealer didn't want to sell.that car.Even new.cars u can bargain for

Robert was exceptional! Everyone was friendly and helpful.

Completely uninterested in making a sale. They do not respond to emails or website inquiries from their own website or car gurus. They do not value their customers and act like they are doing you a favor by selling you a car. Completely unwilling to negotiate or be inconvenienced in any way to make a sale. And don't be fooled by the low price listed, they have many other ways they plan on making that money back. They also constantly change their listing price even raising it a few thousand dollars higher after the same vehicle didn't sell at a lower price for weeks. How can you raise the price of a car that has been sitting on your lot for a month and a half?! They also tack on ridiculous fees and try to get you to sign shady paperwork during the sale. They have plenty of horrible reviews on yelp, yet great dealer reviews on other websites. I'm pretty sure they wrote them. Do yourself a favor and listen to the negative reviews, instead of wasting your valuable time finding out yourself like we did.

Didn't appear overly interested in a sale. I was advised to try the Audi dealer by the Land Rover sales rep!

They promptly responded by email with a generic reply advising me that if I was interested to contact them. That was appreciated. However, a little more follow up from them would've closed the sale. I found closer dealer locations that had more tech/trim options and sales people that wanted to work with me/hand hold me through the process. I just bought another vehicle on 5/17.

the truck was listed for one price and when I went to purchase the vehicle the prices was raised 4k dollars! I would expect this from smaller, shady dealers but I was floored that it was done by Landrover in Parsippany! The salesman I dealt with was very rude about. I still was thinking about purchasing the gl450 regardless, but they left a bad taste in my mouth and I wouldn't recommend them to anyone.

They don't have the vehicle that they listed on Car guru. They should take down the add not market for something they don't have.

the salesman was bad really bad I would not go back there did buy the car there had to keep calling to make sure my wire went thru salesman never called me back I had to keep calling !!!

They were very fast in responding.

Great Service. Easy to talk to

Charles was amazing.

pricing and service not up to par- need work

I Bought my 2009 Range Rover here and Dennis was Great.

Dealer changed the price HIGHER when I responded, and never attempted to negotiate a fair deal

after a few days I got a response from them. that the car was sold. i guess that is why the response took a few days. now I'm invited to see another car of theirs but I already purchased one elsewhere

Adam was very helpful and patient with me as I bought my first (used) Mercedes from out of state. The price was more than fair and the car, bought sight unseen, exceeded my sky-high expectations! Best car purchase I've ever made!

Very poor service and commitment to client, almost worth paying slightly higher elsewhere and not deal with the bs, im a more active car buyer and would never go back

not good, no help from the staff and questions were not awnsered fully or timely.