Jaguar Land Rover Paramus

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405 Route 17 South, Paramus, NJ 07652

Sales: (844) 924-8830

Service: (888) 341-2291

Today 9:00am - 8:00pm
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Feb 14, 2017
Quick response to inquiry.
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Feb 12, 2017
Received a call that sounded like it was coming from a call center - lots of noise in the background. The rep, who was clearly scripted, was qualifying me as a buyer. Every time I tried to ask about the Land Rover, I was given an evasive answer about the way the inventory changes daily. It sounded very much like a bait and switch situation. I finally told her we have purchased 3 Land Rovers in the last 10 years and if they had the one that was advertised to have someone call me....surprise - never received a call.
1 of 1 people found this review helpful.
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Nov 2, 2016
Greatdelearship. Professional. Bought car thete
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Oct 30, 2016
Good with customer service but had issues following up on the car I was interested in
1 of 1 people found this review helpful.
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Oct 20, 2016
HORRIBLE CUSTOMER SERVICE by Jennifer. She didn't listen to my urgency and questions and never got back to me after repeated emails and phone messages....and basically cost them a sale. Terrible. Plus she really didn't know anything about the car!
1 of 1 people found this review helpful.
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Response from Jaguar Land Rover Paramus:

Karen, we apologize that you received less then stellar service while working with someone at our store. We would love for you to reach out directly to our general sales manager Bill Gonyea so that he can do his best to assist you.

Direct: 201-987-8913
bgonyea@driveprestige.com
Aug 29, 2016
Not willing to work with their customer. We had to follow-up to get estimates and everything even though we stopped by at the dealership
1 of 1 people found this review helpful.
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May 28, 2016
Thank you!
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May 26, 2016
it was fine
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May 12, 2016
Attentive and very helpful. James did a good job following up on my inquiries! Arkonik team was phenomenal.
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May 2, 2016
Contacted me right away...
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Apr 1, 2016
Went to dealer after confirming they had a vehicle that was actrectivrly priced in car gurus only to find out that it was sold. The listing stayed on car gurus for several weeks and when I inquired again on car gurus, not surprised to see a sales person reach out again to have us come in.
2 of 2 people found this review helpful.
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Mar 18, 2016
great
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Feb 11, 2016
very good
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Feb 3, 2016
Very quick
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Jan 12, 2016
rkb40
Responds quickly
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Dec 26, 2015
Great dealership and informed me that when I was ready to purchase the vehicle to let m know.
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Dec 12, 2015
Priced too expensive compared to market. Greedy dealership. More attractive, same spec vehicles at several other LR dealerships.
1 of 1 people found this review helpful.
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Dec 9, 2015
Car i did test drive was not that good condition so i decided not to buy. but their way of handling customer was very professional and comfortable
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Oct 20, 2015
great
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Jul 9, 2015
Sales person named Richard, it is very unpleasant, with cheap jokes, always worrying about his personal life and wife Poor Maner, this person need to be retired, He should never be allowed to sales hi end cars, maybe a fiat .... After all be done and paper signed When we finally see the car we find some cracks in the door panels and dash board We ask if the warranty will cover His reply is you are buying a As Is condition I complained saying This is a CPO vehicle! then he says : I don't even know how they certified this car All of that after I have sign all paper work and receiving the car at front of the dealership I decided to cancel the purchase and left Very bad taste in my moth..... Every one avoid this dealer ....
2 of 2 people found this review helpful.
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Read 16 old reviews
Apr 3, 2015
Spoke with two sales reps about a preowned Range Rover Sport. I was told that it had not arrived yet, and they would contact me. Well that never happened. I was going to pay cash, but I guess they didn't want my business.
2 of 2 people found this review helpful.
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Feb 5, 2015
Emailed back in a day car had been sold a day later
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Jan 10, 2015
dealer increased price 5000.00 after my email
1 of 1 people found this review helpful.
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Jan 3, 2015
Huge selection of both Land Rover and Jaguar. Prices crush the Long Island Land Rover dealers.
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Dec 18, 2014
It was great!!!
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Dec 10, 2014
They were slow returning my calls
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Nov 26, 2014
sambo792
Very responsive to my inquiry!
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Nov 24, 2014
Thanks!
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Oct 29, 2014
excellent all the way around
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Aug 8, 2014
Splendid!
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Aug 5, 2014
We had been to every dealer on Long Island within 5 minutes the sales person and manager were able to close the deal, granted it was my others 50th birthday and she used that to her advantage, but we will definitely be back
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Aug 8, 2013
Best pricing and service in the tri-state area
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Aug 1, 2013
Not great for out of state buyers because they require you to do the paperwork in person.
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Jul 23, 2013
I just want to thank you for my superior experience at your Dealership. The 7 1/2 hour drive from Virginia was more than worth it. You all are SO nice to deal with!!!!! Thank you from the bottom of my heart.
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Dec 30, 2012
Dealer returned my inquiry in a timely manner and was very helpful and professional.
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Jun 12, 2012
Salesman helpful in walking through inventory, car qualities and pricing.
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