JStar Motors

8200 E Crystal Dr
Anaheim, CA 92807

Sales: (669) 231-1600

Service: (866) 755-6614

Today 9:00 AM - 6:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 22, 2017
J Star quickly responded and was very professional and helpful.
Is this review helpful? Yes | No
Oct 13, 2017
Not there fault but we only met over the phone. Great place
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Oct 11, 2017
Very positive experience.
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Oct 8, 2017
Outstanding professionals. Would definitely buy here again
Is this review helpful? Yes | No
Oct 7, 2017
Great people that will work with you
Is this review helpful? Yes | No
Sep 26, 2017
Bought the car. Too early to tell about experience. So far so good.
0 of 2 people found this review helpful.
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Sep 9, 2017
Contacted me said she would get me a out the door price. She never followed up after several emails no reply or apology. Can not give them a good review.
Is this review helpful? Yes | No
Sep 5, 2017
Very friendly just looking for the right car.
Is this review helpful? Yes | No
Jul 30, 2017
They were very prompt answering my email. I specifically asked them not to waste my time if they couldn't offer me a good deal to make up for the fact that the car did not come with one. They of course said they would. Once I drove out 30 miles to see the car, the 2013 Fiat Pop had NO back seat!! They pulled it out from the back of the lot! The thing about it was that the photos on their website were all taken from all other angles except of the non-exisistent back seat. The listing also mentioned a "rear bench seat", lies!!! They Chris and Jason did not like that after they tried to compensate by knocking off some money I walked. They stopped being nice and tried to guilt me because they made me an deal. Rude and lying liars!
3 of 3 people found this review helpful.
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Jun 23, 2017
Contacted me right away and gave me the info I needed.
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Apr 24, 2017
Guru1TH
First class service, I will definitely recommend to my family and friends
Is this review helpful? Yes | No
Apr 21, 2017
The experience was good, they were very professional we negotiated a price and made the deal. Jason our sales guy was very engaged answered all questions and emails. Overall a smooth easy process.
Is this review helpful? Yes | No
Jan 25, 2017
bdemat
just inquired on price and he was quick to get back with me
1 of 2 people found this review helpful.
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Jan 17, 2017
Super dealership. Very professional. Matt, the Sales Mgr, and Jason, Sales person did a super job. Thanks
3 of 4 people found this review helpful.
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Aug 24, 2016
Even though I contacted them late in the day, they emailed me after hours to answer my questions. They couldn't have been more helpful when we went to buy the van. Of course, this is a luxury car dealership and they know how to treat the customer well (even if the full loaded Toyota van was the least expensive car on the lot).
3 of 4 people found this review helpful.
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Jun 23, 2016
JDB04
They could not match the price I had from another dealer.
6 of 6 people found this review helpful.
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Jun 10, 2016
Dealer has solid follow through experience.
1 of 1 people found this review helpful.
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Apr 20, 2016
Great sales people , no hassle buying. Felt like instant family. Jason Liu is the bomb! No pressure! Just the facts for you to make your decisions.
2 of 2 people found this review helpful.
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Apr 11, 2016
They were not real interested in lowering their price that was more than 3000.00 over market value even though the interior of the truck was in really bad shape.
7 of 7 people found this review helpful.
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Feb 2, 2016
The J-Star people from the management, especially my sales guy communicated everything I needed to know about the condition/history of the used truck and "F350 4x4 1t " that I just purchase. The Sales person made sure a full set of mud terrain tires were all installed to make the traffic road safe!, Watch him direct detailers to throughly wash and vacuum clean the truck!, He had the truck put on lift for under carriage inspections for my benefit.. To my surprise, J-Star is a complete auto dealer ships specializing in sell of exotic cars, lifted ford F350's and others, complete auto and tires repair shops! Overall, financing was provided, great rates! The even accepted a large america express down payment!rare now this days! The finance department was very friendly, amazing attitude, fun to talk to about cars "multi task" while he finish up the paper works! Overall, I left with a beautiful Truck! great prices! dealer insured! meet amazing people, Dealer filled tank with diesel fuel!! and drove the truck 650 miles that evening to San Francisco in bad weather without any problem! The place was clean and full of customer as well...
1 of 1 people found this review helpful.
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Jan 31, 2016
Robert Chan made the car buying process extremely easy!
1 of 1 people found this review helpful.
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Jan 28, 2016
Rldealer responded right away and provided additional information requested.
1 of 1 people found this review helpful.
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Jan 9, 2016
Salesman Robert Chan was fantastic and got me a great deal with no haggling. I would definitely recommend.
1 of 1 people found this review helpful.
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Read 16 old reviews
Oct 29, 2015
Made an offer....never got back with me, said he needed to crunch the numbers & discussed it with his boss. I believe I was talking with the son. I made a serious offer, 50% down & trade in two EXCELLENT condition Mercedes... 08 CL550 & 06 SL500 with 61K & 66K miles. OH WELL, There's always another car.
6 of 6 people found this review helpful.
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Sep 12, 2015
Quick response and very satisfied with their service.
0 of 1 people found this review helpful.
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Aug 20, 2015
Perfect
0 of 3 people found this review helpful.
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May 29, 2015
Great Customer Service
0 of 1 people found this review helpful.
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May 26, 2015
Although I did not purchase my vehicle from this dealer, I did appreciate their call back and follow ups.
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Feb 27, 2015
Great response via email great people i recommend
0 of 1 people found this review helpful.
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May 17, 2014
Great! Highly recommended!
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Mar 4, 2014
Perfect
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Jan 4, 2014
Franquoise
45
I talked to a gentleman from the business, and he was informative and polite, and i plan on contacting them again.
Is this review helpful? Yes | No
Sep 12, 2013
good
Is this review helpful? Yes | No
Jul 2, 2013
Nice people. I'd recommend them to my friends.
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Sep 29, 2012
car was a poor condition.aftermarket rims,windshield rober was broken , no right seat ,bunch of dings, dirty interior and exterior , sales person who celled me down to dealership ,even didn't talk to me ......
2 of 2 people found this review helpful.
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Sep 19, 2012
Holding cars with accident reports its always a deal breaker...
3 of 3 people found this review helpful.
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Jun 13, 2012
I was contacted within 24 hrs which is acceptable in this industry. The price of the car was good. My customer was not willing to drive north from San Diego to look at this vehicle and decided to keep his Mustang and pay for the repairs as opposed to having a car payment again. I will call J Star Motors in the future if they have another car I am interested in showing one of my customers.
0 of 1 people found this review helpful.
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Feb 26, 2012
I was very impressed with their no-nonsense approach. Just purchased a 2011 Escalade ESV and I couldn't be happier. Would highly recommend this dealership... John Lago (Woodland Hills)
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Jun 26, 2011
We had a good experience. Found the car that we wanted, at a good price, customer service was great. Jake was easy to work with, very professional, called us back timely, I would recommend this dealership.No pressure sales.....
0 of 1 people found this review helpful.
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