JKJ Auto Financial Corp

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3340 Palm Beach Blvd
Fort Myers, FL 33916

Sales: (239) 265-8675

Today 9:00 AM - 7:00 PM
(Open Now)
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Sep 12, 2016
We bought the car. The engine had a tap, which we were told was nothing. We contracted for new tires also. After a week the salesman said it was at the mechanic and will be ready in a few days. It was not. Then we were told story after story and delay after delay. We always had to call or text. They didn't. After 3 weeks passed, and calls and texts were not returned we went there and found the owner, who said the salesman left his employ. And that we told salesman we in no hurry, which was a lie. Ok, the owner asked us to wait another week after taking me to repair shop. We agreed. On the day before we were supposed to pick up, I went to repair shop and was informed it needed a major engine rebuild for 1800. and the owner had not authorized them to do the work. That day we faxed we wished to cancel and get our money back. We bought 80.00 worth of parts for this car and dealer refused to pay us for them after stringing us along for a month. We got our deposit back. It was the most unpleasant experience. I regret the day we drove on that dealers lot and that the owner of a business treated us with such arrogance and lack of concern that we were strung along for a month waiting for a vehicle that we had been so excited to get. The salesman told us lie after lie. After what the mechanic told me, there is no way we would buy that SUV. I could not say one single nice thing about JKJ Auto Financial or their owner. If others choose to go there, and don't know of our experience, I feel most sad for them. We were treated like crap.
16 of 17 people found this review helpful.
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