Irwin Automotive Group

New Owner Events, Toyota Certified Used Vehicles, Toyota Tire Center

59 Bisson Ave
Laconia, NH 03246

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Sales: (855) 213-8239

Service: (603) 524-4922

Today 8:30 AM - 5:00 PM (Closed Now)
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https://static.cargurus.com/images/forsale/2019/09/20/09/56/2016_chevrolet_cruze_limited-pic-657763515731783622-152x114.jpeg

2016 Chevrolet Cruze Limited 1LT FWD Used Cars in Laconia, NH 03246

Great Deal
$3,555 BELOW
CarGurus IMV of $12,714

Price: $9,159

Mileage: 35,045

Location: Laconia, NH 03246

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Ice Metallic Description: Used 2016 Chevrolet Cruze Limited 1LT FWD for sale - $9,159, 35,045 miles with Bluetooth, Backup Camera, Aluminum Wheels, Navigation System, Technology Package
https://static.cargurus.com/images/forsale/2019/11/16/08/53/2014_hyundai_elantra_gt-pic-7994483404754503382-152x114.jpeg

2014 Hyundai Elantra GT FWD Used Cars in Laconia, NH 03246

Great Deal
$3,502 BELOW
CarGurus IMV of $10,211

Price: $6,709

Mileage: 96,277

Location: Laconia, NH 03246

Average time on market: 22 days Certified Pre-Owned: No Transmission: Automatic Color: Monaco White Description: Used 2014 Hyundai Elantra GT FWD for sale - $6,709, 96,277 miles with LE Package, Bluetooth, Leather Seats, Heat Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/06/09/36/2018_jeep_grand_cherokee-pic-1030908753684125274-152x114.jpeg

2018 Jeep Grand Cherokee High Altitude 4WD Used Cars in Laconia, NH 03246

Great Deal
$5,050 BELOW
CarGurus IMV of $35,857

Price: $30,807

Mileage: 37,404

Location: Laconia, NH 03246

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: Diamond Black Crystal Pearlcoat Description: Used 2018 Jeep Grand Cherokee High Altitude 4WD for sale - $30,807, 37,404 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, Bluetooth, Backup Camera, Remote Start, Quick Order Package
https://static.cargurus.com/images/forsale/2019/05/18/07/56/2019_kia_sportage-pic-7290873050925311191-152x114.jpeg

2019 Kia Sportage EX AWD Used Cars in Laconia, NH 03246

Great Deal
$4,433 BELOW
CarGurus IMV of $24,296

Price: $19,863

Mileage: 10,207

Location: Laconia, NH 03246

Certified Pre-Owned: No Transmission: Automatic Color: Snow White Pearl Description: Used 2019 Kia Sportage EX AWD for sale - $19,863, 10,207 miles with LE Package, Bluetooth, Leather Seats, Backup Camera, Alloy Wheels, Appearance Package
https://static.cargurus.com/images/forsale/2019/10/31/09/29/2013_jeep_patriot-pic-400749225207368479-152x114.jpeg

2013 Jeep Patriot Latitude 4WD Used Cars in Laconia, NH 03246

Great Deal
$2,824 BELOW
CarGurus IMV of $13,069

Price: $10,245

Mileage: 51,266

Location: Laconia, NH 03246

Average time on market: 21 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Black Description: Used 2013 Jeep Patriot Latitude 4WD for sale - $10,245, 51,266 miles with Bluetooth, Remote Start, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2019/11/12/09/16/2014_chevrolet_silverado_1500-pic-3323372374048603673-152x114.jpeg

2014 Chevrolet Silverado 1500 LTZ Double Cab 4WD Used Cars in Laconia, NH 03246

Great Deal
$3,681 BELOW
CarGurus IMV of $24,176

Price: $20,495

Mileage: 101,225

Location: Laconia, NH 03246

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2014 Chevrolet Silverado 1500 LTZ Double Cab 4WD for sale - $20,495, 101,225 miles with Leather Seats, Navigation System, Suspension Package, Alloy Wheels, Bluetooth, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2019/10/31/09/29/2016_chevrolet_cruze-pic-2694650271096218482-152x114.jpeg

2016 Chevrolet Cruze LT Sedan FWD Used Cars in Laconia, NH 03246

Great Deal
$2,795 BELOW
CarGurus IMV of $12,668

Price: $9,873

Mileage: 70,679

Location: Laconia, NH 03246

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Tungsten Metallic Description: Used 2016 Chevrolet Cruze LT Sedan FWD for sale - $9,873, 70,679 miles with Sport Package, Sunroof/Moonroof, Power Package, Driver Confidence Package, Navigation System, RS Package, Preferred Package, Technology Package, Aluminum Wheels, Bluetooth, Backup Camera, Sound Package, Convenience Package
https://static.cargurus.com/images/forsale/2019/07/18/09/35/2017_toyota_highlander-pic-4263893107268534605-152x114.jpeg

2017 Toyota Highlander LE Plus AWD Used Cars in Laconia, NH 03246

Great Deal
$2,840 BELOW
CarGurus IMV of $28,350

Price: $25,510

Mileage: 26,168

Location: Laconia, NH 03246

Average time on market: 21 days Certified Pre-Owned: Yes Transmission: Automatic Color: Black Description: Used 2017 Toyota Highlander LE Plus AWD for sale - $25,510, 26,168 miles with Bluetooth, Backup Camera, Adaptive Cruise Control, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/07/12/05/2016_chevrolet_malibu-pic-8655134548118353934-152x114.jpeg

2016 Chevrolet Malibu 2LT FWD Used Cars in Laconia, NH 03246

Great Deal
$2,831 BELOW
CarGurus IMV of $14,880

Price: $12,049

Mileage: 60,585

Location: Laconia, NH 03246

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Butte Red Metallic Description: Used 2016 Chevrolet Malibu 2LT FWD for sale - $12,049, 60,585 miles with Driver Confidence Package, Navigation System, Preferred Package, Technology Package, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2019/10/29/08/37/2017_jeep_compass-pic-7128319082650356882-152x114.jpeg

2017 Jeep Compass X High Altitude 4WD Used Cars in Laconia, NH 03246

Great Deal
$2,450 BELOW
CarGurus IMV of $17,450

Price: $15,000

Mileage: 34,222

Location: Laconia, NH 03246

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Granite Crystal Metallic Clearcoat Description: Used 2017 Jeep Compass X High Altitude 4WD for sale - $15,000, 34,222 miles with Bluetooth, Sunroof/Moonroof, Remote Start, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2019/10/23/08/48/2016_hyundai_genesis-pic-5258914227641843377-152x114.jpeg

2016 Hyundai Genesis Used Cars in Laconia, NH 03246

Great Deal
$4,267 BELOW
CarGurus IMV of $27,781

Price: $23,514

Mileage: 18,124

Location: Laconia, NH 03246

Average time on market: 39 days Certified Pre-Owned: Yes Transmission: Automatic Color: Empire State Gray Description: Used 2016 Hyundai Genesis for sale - $23,514, 18,124 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Technology Package, Audio Package, Bluetooth, Backup Camera, Remote Start, Premium Package, Ultimate Package
https://static.cargurus.com/images/forsale/2019/10/08/16/00/2016_chevrolet_trax-pic-2645424880981874595-152x114.jpeg

2016 Chevrolet Trax LT AWD Used Cars in Laconia, NH 03246

Great Deal
$2,606 BELOW
CarGurus IMV of $16,606

Price: $14,000

Mileage: 21,669

Location: Laconia, NH 03246

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Color: Brilliant Blue Metallic Description: Used 2016 Chevrolet Trax LT AWD for sale - $14,000, 21,669 miles with Navigation System, Alloy Wheels, Preferred Package, Bluetooth, Backup Camera, Remote Start, Convenience Package
https://static.cargurus.com/images/forsale/2019/09/20/11/24/2016_toyota_corolla-pic-1156266082625555715-152x114.jpeg

2016 Toyota Corolla LE Used Cars in Laconia, NH 03246

Great Deal
$2,457 BELOW
CarGurus IMV of $14,233

Price: $11,776

Mileage: 35,670

Location: Laconia, NH 03246

Average time on market: 26 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Green Description: Used 2016 Toyota Corolla LE for sale - $11,776, 35,670 miles with Bluetooth, Steel Wheels, Backup Camera
https://static.cargurus.com/images/forsale/2019/10/25/08/49/2016_jeep_patriot-pic-2383826340856061260-152x114.jpeg

2016 Jeep Patriot High Altitude Edition 4WD Used Cars in Laconia, NH 03246

Great Deal
$2,403 BELOW
CarGurus IMV of $16,403

Price: $14,000

Mileage: 37,081

Location: Laconia, NH 03246

Average time on market: 42 days Certified Pre-Owned: No Transmission: Automatic Color: Granite Crystal Metallic Clearcoat Description: Used 2016 Jeep Patriot High Altitude Edition 4WD for sale - $14,000, 37,081 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels, Remote Start, Quick Order Package
https://static.cargurus.com/images/forsale/2019/09/19/10/29/2016_toyota_corolla-pic-3940104775033477272-152x114.jpeg

2016 Toyota Corolla LE Used Cars in Laconia, NH 03246

Great Deal
$2,452 BELOW
CarGurus IMV of $15,452

Price: $13,000

Mileage: 11,124

Location: Laconia, NH 03246

Average time on market: 26 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Brown Description: Used 2016 Toyota Corolla LE for sale - $13,000, 11,124 miles with Steel Wheels, Bluetooth, Backup Camera
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 4, 2019
Very good on responding to my email. Friendly and helpful. Very good service
Nov 1, 2019
My2skis
Dealer responded. They even stayed late after work so I could look at a vehicle. Very friendly and knowledgeable. LOTS of vehicles on the lot to choose from. Payment options were through the roof high and they would not disclose the interest rate I was being offered. Figured it out on my own and there were either added fees they did not disclose or the interest rate was upwards of 10 or 11 percent. Was approved for a loan through my bank at 3.6%. Called back and vehicle was sold. Great vehicles, lots of inventory, knowledgeable and helpful sales staff. Get financing on your own before you go.
Nov 1, 2019
Very quick response from dealership and great experience from their internet customer service.
Oct 19, 2019
Jeremy Cates our Sales consultant @ Irwin. Impeccable service above and beyond. His professional manner made us feel comfortable and welcome. He delivered what was promised 100%. Thank you for everything. Looking forward to a long relationship with Irwin Auto Group. I’ve told my friends and family great place to shop. See Jeremy!
1 people found this review helpful.
Sep 26, 2019
I live quite a distance from the dealership. Irwin contacted me quickly with a suggestion of times to view the car. I was able to see the car the same day I responded to their message. The car was ready and waiting for me. The salesman was very accommodating. Overall the experience was good.
1 people found this review helpful.
Sep 5, 2019
quick response to inquiry good selection of vehicles we did not find one we truly liked.
Aug 27, 2019
Unimpressed, slow in reply on questions asked. Does not accept approved financing of lenders not "in house". Advised them that I was approved for financing and specifically asked if they accept the financing company I was approved with. Took a day or so for them to get back to me to say no they don't take my lender. Then saw an Update that the vehicle I was interested in had been sold
2 people found this review helpful.
Aug 9, 2019
GuruHK84Y
Excellent response from them.
Aug 3, 2019
Everything went great! I appreciate the listing was published with a discount up front
Jul 20, 2019
Two different vehicles I tried to get from them each time I set up a day to test drive and draw out papers they sold the dam vehicle before I even went for my assigned test drive day
2 people found this review helpful.
Jul 15, 2019
GuruH5VK9
Very friendly dealership. very accommodating. I bought the truck from them . Transaction was effortless and went smooth. Very satisfied.
Jul 7, 2019
Pleasant,no hassle simple process Only mistake was getting finance on a sunday Most lenders closed Ended up with high rate
Jul 1, 2019
They told me the car was definitely NOT a smoker’s car. (Im very allergic to cigarette smoke.) After the carpet shampoo smell wore off, it is VERY MUCH a smoker’s car! I can hardly drive it. The detailers also got wax on the plastic trim that doesn’t come off. It looks awful. I contacted Mustaffa, our salesman, he isn’t returning my texts. I feel stuck with a car I’m not going to be happy with because of being mislead and ignored.
1 people found this review helpful.
Jun 21, 2019
A rep from Irwin contacted me immediately after my online inquiry We briefly exchanged some texts and he indicated he’ll be there for me when I decide which truck I want
Jun 10, 2019
Glenn was very helpful and friendly.
May 26, 2019
they are good to deal with
1 people found this review helpful.
May 10, 2019
PMMcKenna
Good communication, vehicle was as advertised, clean, and ready for test drive when I arrived. My salesperson was polite, accommodating and professional throughout. I did not purchase the vehicle I was looking at, however my overall experience was pleasurable. I would recommend this dealership to family and friends.
Apr 29, 2019
people were polite and considerate
Apr 25, 2019
talked with someone and was waiting for email never got it when I called it was sold
0 people found this review helpful.
Apr 9, 2019
We were interested in Irwins 2018 XC90. Over several weeks we had challenges communicating with the sales staff and the manager, and continued to be put off, by non-responsiveness and slow response. We made it clear that we were willing to put $1k down, sight unseen, fly over, and drive the vehicle home to WA state in early April. At last, we received both an email and a phone call from Amanda that we thought was to confirm our deal. Within 10 minutes, we called her back and were told that someone else put $1k down and was coming Saturday to pick up the vehicle. It is odd that the same $1k we offered was what the new customer offered and was accepted. When they told me that the vehicle was sold, I went onto CarGurus to check final price. Irwins had dropped it by $1000. When I brought this to their attention, they blamed the drop on Cargurus (I can share this email with Cargurus). It's unfortunate that they string people along until a deal they desire more is available.
3 people found this review helpful.
Mar 10, 2019
Every one was polite and made me feel comfortable. The car I wanted was sold but our sales person made every attempt to find a different car for us.
1 people found this review helpful.
Mar 5, 2019
Woman sends an email. I write back, no reply for days. The sales manager sends an email asking how the woman did...told him she never replied or followed up. His response was classic- HE NEVER REPLIED EITHER! Customer service isn't rocket science.
4 people found this review helpful.
Mar 1, 2019
Responsive, helpful, friendly, professional.
1 people found this review helpful.
Feb 28, 2019
Fast response
1 people found this review helpful.
Feb 13, 2019
tlscalia
The dealer rep was courteous and helpful, even helping me understand some Car Guru things that did not pertain to Irwin. He asked me a few things to help narrow my car search and let me know about free delivery it was a friendly, no-pressure chat.
3 people found this review helpful.
Jan 16, 2019
Kailee Guevin
This place was awesome!!! Great customer service from Scott Hayward and so happy with my new car! Will definitely recommend this place in the future!
2 people found this review helpful.
Jan 9, 2019
GuruWW5BV
Contacted couple of times & they said it just sold. I still wonder why this listing gone up from 3700 to 4500 & still online for sale if it sold.
1 people found this review helpful.
Dec 25, 2018
Nellallen
Courteous response. Too far for me to travel at the time I was looking to purchase.
1 people found this review helpful.
Dec 9, 2018
sandrasav626
Excellent care to details!! Very attentive! Great phone callback too!! I highly recommend them!
Dec 2, 2018
The dealer was very quick to respond to my inquiry. I'll certainly contact them again when I am ready to buy a car.
Dec 1, 2018
carnivoray
Good overall experience.
Nov 2, 2018
Great sales staff especially Scott Hayward. Reconditioning team needs a lot of improvement in prepping cars for delivery.
1 people found this review helpful.
Oct 26, 2018
good deals and helpful searching the best option for buyers
Oct 20, 2018
Responded quickly but unable to answer my questions through text. I felt like they were just trying to get me in the door without first helping with my questions.
2 people found this review helpful.
Oct 18, 2018
GuruVCL3Y
Quick response - thanks!
Oct 13, 2018
Prompt reply, did not buy here because I bought in NH due to proximity
Oct 10, 2018
The pre-owned salesman at Irwin did respond to me very quickly however none of the 4 Toyota Tacomas they had advertised on their website were actually available. They post the vehicles for sale before they have been inspected by their service department. This was disappointing because there is a recall on these vehicles which involves frame replacement and this takes 2-3 months, so in the end the vehicle I was most interested in wouldn't actually be available for sale for at least 2 months. They might want to think about not advertising vehicles until they are really available to be purchased.
3 people found this review helpful.
Oct 9, 2018
Very helpful very professional
1 people found this review helpful.
Oct 8, 2018
Prompt responses. Very helpful, e-mailing spec sheets. Courteous and respectful. A bit redundant in papers I had to sign but they got me on the road in my new-to-me car in less than 2 hours. Very good since I surprised them by coming down on Sat 10/6/18 to pick up the car.
1 people found this review helpful.
Oct 6, 2018
Were very honest and helpful. Not pushy.
Oct 3, 2018
GuruYVP1J
Great response!
Sep 21, 2018
Great people to deal with. Joe was one of the best salesman we have dealt with .
Sep 9, 2018
They were very helpful and immediately set us up with the car about which we inquired
1 people found this review helpful.
Aug 28, 2018
Scott was very responsive
2 people found this review helpful.
Aug 24, 2018
Great people, fast response and answered all of my questions.
1 people found this review helpful.
Aug 13, 2018
GuruVT59L
I was very pleased with my interaction, as I was helped by a courteous and knowledgeable salesman.
1 people found this review helpful.
Aug 6, 2018
Yogihawthorne
Good salesman
1 people found this review helpful.
Aug 1, 2018
Liked the sales rep, but not how far Irwin motors is.
Jul 25, 2018
People are really helpful and friendly
1 people found this review helpful.
Jul 24, 2018
Great and prompt with good rates.
1 people found this review helpful.
Jul 15, 2018
GuruD8DGL
Good prices. Mediocre follow up. If you see a car expect to pay the listed price best to keep calling to confirm availability
2 people found this review helpful.
Jul 15, 2018
scottc36
They contacted immediately I told them about my trade sent them it least 20 plus pictures and all the info they asked for about my trade . Never head back ! Very disappointed
2 people found this review helpful.
Jul 11, 2018
Went through all of the paperwork and then the salesman said unfortunately another salesman didn't tell him that he had already sold it.
5 people found this review helpful.
Jul 8, 2018
I contacted them to make sure the vehicle was available and I was told it was. I went to go look at the car within days of being told it is available and it had been in service for 11 days and hadn’t come out. Obviously these people are unorganized and don’t care about inconveniencing their customers.
4 people found this review helpful.
Jul 4, 2018
The dealership responded to all emails very fast. Jeremiah was great!! The only issue we had is that we never heard from finance to see if we were approved. We had to call several times through the day and no one was available. Kind of weird to write that when it’s for a sale. (Maybe before a holiday??).
3 people found this review helpful.
Jun 29, 2018
Irwin's employees are polite, efficient and knowledgeable. The advertised vehicle was accurately depicted - no surprises. Shout out to Howard Cullen, Certified Sales Consultant, who met with me and drove the whole sales process to a mutually satisfactory conclusion. I highly recommend Irwin Automotive Group - they do not disappoint.
1 people found this review helpful.
Jun 4, 2018
Was interested, called to find out why a low mileage S197 was so cheap. I straight up asked “why is it so cheap” the gentleman on other side said “we keep price low to have people come in”. Didn’t really answer my question. He kept telling me nothing was wrong with it and that “as a mustang enthusiast, the red and black interior is rare” well its not. As soon I as he said “mustang enthusiast” I started laughing inside. Anyways after about 10 minutes of dodging the “why is it so cheap” question he finally admitted it needed a respray as the clear coat was peeling. I’ve never heard of Ford paint peeling on a “well taken care of mustang”. Dealer sounds shady, would reccomend not doing business with them.
6 people found this review helpful.
Jun 1, 2018
Guru52QJ9
They called us set up a time to look at the truck that day. They called back about a half hour later and said that the truck had sold.
3 people found this review helpful.
Jun 1, 2018
Unwilling to negotiate purchase price however the price was dropped online two days later! Really shady negotiating process. Never been to dealer that knew the intrest rate on a loan before running a credit check
4 people found this review helpful.
May 21, 2018
I ended up buying this car. The price was great the dealer was good.
2 people found this review helpful.
May 20, 2018
Took the dealership 6days to reply to my inquiry only to be told the vehicle I was inquiring about was under finance. If you contact a dealership they should respond as soon as they received the inquiry, not 6days latter.
3 people found this review helpful.
May 15, 2018
GuruWTLWJ
Salesman wasn't good at showing me the ins and outs of the vehicle. Questions answered were very direct. But good to work with.
May 15, 2018
GuruW1K17
Received normal text correspondence and was informed that their doc fees are $600 dollars and everybody pays that another words non negotiable a little high I think
4 people found this review helpful.
May 11, 2018
mtonk00
Very responsive. Pleasant experience. N
Apr 10, 2018
Great people. But I’m just shopping at this time.
1 people found this review helpful.
Apr 10, 2018
GuruYR8RC
When we got there after talking to them on the phone they said they sold it a month ago. We we got back home someone from Irwin was calling to see if we were still interested in the truck. Not sure what type of games they are playing.
3 people found this review helpful.
Apr 6, 2018
KathiGuru
good experience --- decided to lease a dodge Durango 2018. in Maine.. thank you.
1 people found this review helpful.
Mar 31, 2018
Irwin Motors was a great experiece for purchasing my vehicle. Everyone I dealt with were wonderful! Steve, Mark & James, were great down to earth, real people that made my car buying experience a pleasure. I would recommend Irwin Motors if you are in the market for a new or used vehicle!
1 people found this review helpful.
Mar 26, 2018
Overall I was pleased with the dealership. Car was described over the phone accurately. The salesman , Joe was easy to deal with and helpful. The only reason I am not giving 5 stars is the price advertised increases $500 when you go to see the car. So called dealer prep fee's. Still a fair deal when all is said and done. I'd shop there again.
2 people found this review helpful.
Mar 25, 2018
Very pleasant to deal with
2 people found this review helpful.
Mar 8, 2018
Irwin has been very responsive to my inquiries. The internet sales manager , Jameson, has been very helpful.
1 people found this review helpful.
Feb 15, 2018
They did get back to me in reasonable amount of time. Didn’t purchase the truck had a long bed, was looking for short bed. They did have a good price on it but looked at their doc fees were much higher than others.
4 people found this review helpful.
Feb 13, 2018
Responded timely and without attitude. The truck had been sold but I tried to let them find me another choice. Seems to be a good company to do business with.
1 people found this review helpful.
Feb 13, 2018
I had a great experience with Irwin Ford. The sales people are fabulous and they are extremely knowledgeable about the product. I would do business with them again.
1 people found this review helpful.
Feb 10, 2018
They did a good job over all. The car was as described. The transaction was smooth. I would recommend them to others.
1 people found this review helpful.
Feb 8, 2018
They raised the price and wouldn't honor the lowest price it was posted at
2 people found this review helpful.
Feb 4, 2018
The dealership contacted me right away and answered my questions.on the spot. The car, however, was not what I was looking for
1 people found this review helpful.
Jan 31, 2018
Irwin Automotive was super helpful and understanding. We had a lot of technical difficulties through the process of buying my car and Irwin was as kind as can be throughout the whole thing, going as far as offering to put us up in a hotel since we live so far away from the dealer. I would highly recommend everyone buy from them. They’re great!
2 people found this review helpful.
Jan 18, 2018
Yes, But they couldn't locate this vehicle which was the one I wanted to buy. Slow response, So I shopped somewhere else.
3 people found this review helpful.
Jan 11, 2018
Great Customer Service, personal were friendly, the process was fast and easy
1 people found this review helpful.
Jan 10, 2018
Very helpful! Love our new car!
1 people found this review helpful.
Jan 1, 2018
the picture shows the car as being white, the description said it is yellow very misleading
2 people found this review helpful.
Dec 29, 2017
Paulsadog
Quick response from the online coordinator. Reply with all the information I needed to pursue the vehicle.
1 people found this review helpful.
Dec 16, 2017
Dldeblois
The sales person Howard Cullinan was very helpful, polite and knowledgeable.
1 people found this review helpful.
Nov 29, 2017
Guru91GKR
They responded in a prompt timely manner.
1 people found this review helpful.
Nov 26, 2017
wadditon
Quick response
1 people found this review helpful.
Read 81 old reviews
Nov 14, 2017
Susan Hunt was the best sales person we've ever had. I rate her on a scale of 1 to 10 a 15.And Lenny in Finance was very good he gets a 14. We bought a 2012 Ford Fusion. we had to wait a long time to take it, the service department was slow and we were told they washed it. we had to stop on our way back to Maine, the front window was terrible. Difficult to se out at night.
2 people found this review helpful.
Nov 8, 2017
Drslayer
Very quick and courteous response
1 people found this review helpful.
Nov 5, 2017
Responded quickly and honestly.
2 people found this review helpful.
Nov 4, 2017
Proffessional and prompt response. Very friendly and closer in proximity. They definitely offered the most competitive pricing on the vehicle I was looking for as well as outstanding sales experience
1 people found this review helpful.
Oct 23, 2017
Quick and professional response with follow up on all questions.
1 people found this review helpful.
Oct 15, 2017
Guru93KXB
They called me promptly.
1 people found this review helpful.
Oct 5, 2017
Irwin got back to me with an attractive proposal the same day. Have deferred this purchase for personal reasons, but I am very interested in working with this dealer in the future.
3 people found this review helpful.
Sep 24, 2017
Great customer service. No pressure... I would highly recommend this dealer. Howard Cullen was great to work with. We bought the Expedition! Love it...
1 people found this review helpful.
Sep 21, 2017
They told me that the car is available even in the morning that I went there they told me that the car is there sow I can go and see it ,I drove 1h to get there to figure it put that the car is not available anymore.
5 people found this review helpful.
Sep 16, 2017
Howard Cullen was very helpful. I bought a 2014 Ford Edge. I am very happy with my purchase. They have a ton of used cars in great shape.
2 people found this review helpful.
Sep 9, 2017
Received call, person had no information as to why it doesn't pass inspection and was supposed to get back to me. That was three days ago. Car price has dropped $1000 and I will contact them again.
0 people found this review helpful.
Aug 28, 2017
GuruDW4VR
I purchased a vehicle from them. Great service.
2 people found this review helpful.
Aug 15, 2017
Sharon Kisch
No purchase yet but they have been very helpful.
Aug 6, 2017
It was the best car buying experience I ever had. Everyone was so friendly and helpful. I would highly recommend this dealership. Shopping for your car on the Internet is the best. They even delivered my car to Vermont, for free, yay for them.
5 people found this review helpful.
Jul 18, 2017
Guru9BRFJ
very helpful nice to talk to. waiting for other call from him thanks mary
1 people found this review helpful.
Jul 2, 2017
I bought the car at a great price. The Sales Manager included a new windshield at no cost to me because it had a few chips in it. I will get a $25 VISA card for test driving a vehicle. I didn't have to buy the car to get this. I would definitely go back to them.
0 people found this review helpful.
Jun 12, 2017
judith Beausoleil
They got right back to me
2 people found this review helpful.
May 26, 2017
kobey1
No Pressure, decent people, quality vehicles, great service, good experience.
5 people found this review helpful.
May 16, 2017
I contacted the dealer by e-mail and got a call with in five minutes. They said they would send me pictures of a truck but I never got them. After that I e-mailed to set a time to talk about the vehicle and they said great, we'll be there. I called three times, left two messages, and never heard from them again. Good way to treat a potential customer.
11 people found this review helpful.
May 1, 2017
I missed their almost instant return phone call (++). When I returned the call (got automated leave-a-message request) and emailed back explaining that I was checking possibilities for my daughter, I got no further response. (-)
6 people found this review helpful.
Apr 27, 2017
Cutlass_8881
We found our car!mthis dealership is an honest and trustworthy company. Very happy.
4 people found this review helpful.
Apr 10, 2017
responded promptly
0 people found this review helpful.
Apr 6, 2017
The entire trade in and purchase was completed smoothly and without any complications or hang-ups in the shortest possible time which I greatly appreciated.
2 people found this review helpful.
Apr 5, 2017
dpushee11
They were quick to respond and very helpful. We haven't been able to get back over to them yet, but the initial contact was great and timely.
1 people found this review helpful.
Apr 5, 2017
The guys were too late to make their decision so,I purchased my choice from other company . Maybe they thought I'm just calling to bargain for a car
5 people found this review helpful.
Apr 2, 2017
HMFlewelling
Well worth the 2.5 hour drive from Maine! They rely on competitive pricing and quality vehicles instead of schemes and doublespeak like so many other dealerships. Tom was great to work with, and I'll definitely be going to Irwin first next time.
4 people found this review helpful.
Feb 18, 2017
Was very excited to find exactly the late model used car I was looking for online from Irwin Motors. I made an offer and agreed on a price with dealer, and said I would be there the following Saturday to pick it up. I asked them to email me the contract and offered to put a deposit on my credit card. While I waited all day for the salesman to email me a contract, he eventually emailed me to tell me someone had walked in to look at the car. I stressed that I had said the day before that I wanted to buy the car and offered to pay the deposit then and there. The next thing I heard from the dealer was that the person looking at the car had decided to buy it. I was furious and asked to speak to the manager of the dealership, who then tried to sell me brand new car for a much higher price tag. At best, this dealership had no respect for a verbal agreement that was made. Having said I wanted to buy the car, the salesman should have notified me that someone else was interested and taken my deposit, which I was more than ready to pay. At worst, this was a loss leader and the car, which was listed well below market price, was never really available. Based on this experience, I would never shop for a car at Irwin again and would definitely not recommend them to others.
40 people found this review helpful.
Feb 6, 2017
Aztek_660
very helpful internet sales person
4 people found this review helpful.
Response from current dealership:
Thanks for the kind comments! Chris Irwin
Jan 30, 2017
Excellent Deal and Nice Persons
3 people found this review helpful.
Response from current dealership:
Thank you so much! Chris Irwin
Jan 19, 2017
Very good
1 people found this review helpful.
Response from current dealership:
Thank you!!! Chris Irwin
Jan 16, 2017
Geeg14
Responded promptly initially. But they received an offer on a car and then stopped communicating. It would have been helpful to know the car was off the table.
9 people found this review helpful.
Jan 3, 2017
The dealership got right back to me and gave me the information I was looking for.
1 people found this review helpful.
Dec 30, 2016
Friendly, just didn't have what I was looking for.
2 people found this review helpful.
Dec 12, 2016
BriannaScot
We purchased a different RAV4 and are very happy with it. While we were a bit disappointed that Irwin did not work with us at all on the price, we now feel we got a pretty good deal as we have compared similar vehicles via CarGurus and other sites. The sales person was very helpful and kept us posted about the status of the approval and car prep processes. We purchased a full warranty on the vehicle but now wish we had asked to see other warranty options. Our fault, but my recommendation to Irwin is that the person handling the warranty mention other options. It may be that they usually do but this was just an oversight. We now have a couple of things that we need to have the service department look at so we have made an appointment and they were very helpful in working with our time frame to get the vehicle right in. We recommend Irwin.
4 people found this review helpful.
Dec 9, 2016
Irwin personnel were very pleasant and professional to deal with.
2 people found this review helpful.
Dec 8, 2016
Made us wait a long time. Noone knew what was going on with vehicle. Waited for days for info. Went there. No help no carfax. Vehicle in poor condition . Told me to come and negotiate price. Then they wouldnt negotiate.
8 people found this review helpful.
Dec 5, 2016
Dealer was quick to respond but did not mention in their add that the car has a reconstructed title and that there was a mileage discrepancy on the car history.
5 people found this review helpful.
Nov 25, 2016
DASwords
Car already sold. But they responded to my inquiry immediately. Their price for the car was excellent.
1 people found this review helpful.
Nov 22, 2016
It's unfortunate that the people from Irwin and I have not been able to negotiate a price. I thought we were close, but, in the end, not close enough. Nevertheless, they were attentive and helpful. I trust that they are good people to do business with.
1 people found this review helpful.
Nov 9, 2016
quick follow up and communications
1 people found this review helpful.
Nov 9, 2016
They are on top of their game
2 people found this review helpful.
Oct 30, 2016
quik respo
0 people found this review helpful.
Oct 15, 2016
never checked out the car but their attention to questions was excellent
0 people found this review helpful.
Oct 14, 2016
they charge extreme document fees, many companies charge none!!
8 people found this review helpful.
Sep 27, 2016
Scott was a great salesman. There was no pressure and they went out of their way to get the car I wanted.
0 people found this review helpful.
Sep 14, 2016
Very profesional
0 people found this review helpful.
Aug 28, 2016
Dealer responded very quickly with answers to my questions, and made sure I had all the info I needed to make my decision. Later, when I told them that I had bought a vehicle from a different dealer, their response was a very friendly "No problem, thanks for considering us, hope you'll give us another try next time around, and here's a coupon for a free oil change". I certainly will check in with Irwin next time I'm looking for a new car.
1 people found this review helpful.
Jul 7, 2016
Price was incredible, worked with us and got out payment where we need ... Definitely would recommend! Geoff was great tool!
1 people found this review helpful.
Jun 18, 2016
Traveled 120 miles to look at car. Price listed on cargurus was not accurate because they have a huge dock fee that they don't show on here. Be forewarned 499 is added on to each transacation. Just a criminal amount of money for doc fees, they won't work with you at all. Not a place you want to buy a car from.
12 people found this review helpful.
Response from current dealership:
Sorry for your experience as we discussed in prior e-mails Dan. Our dealer fee is disclosed on each vehicle on our website. There are plenty of stores that charge several hundred dollars more than us. As we discussed we don't negotiate much with used vehicles as our vehicles are priced very aggressively--hence the Rav4 catching your eye from 120 miles away. In your case the vehicle that you were looking at was a great deal as there were only 2 better priced vehicles in the country. Again, my apologies things didn't work out. Chris Irwin
May 27, 2016
This dealership is very professional , prompt and courteous.
1 people found this review helpful.
May 24, 2016
helpful
1 people found this review helpful.
May 22, 2016
Took some time to respond and car was sold.
3 people found this review helpful.
May 17, 2016
Great people
0 people found this review helpful.
Apr 10, 2016
Promised to hold it for our visit on Tuesday when keys weren't available on Sunday but sold it before we arrived as planned.
8 people found this review helpful.
Mar 14, 2016
Just wanted to let you know about my experience buying a used vehicle at Irwin Hyundai. My sales rep was Steve Dudley. I do not enjoy buying a new car. I always put it off for as long as possible. This time was no different. I set out on my search and for about three months fought with a lot of lying, cheating, just plain nasty sales people and dealerships. I drove three hours to look at a car that was at a "chop shop". I put cars up on lifts that were supposedly inspected and with warranty that had no frame left. I can't tell you how discouraged I had become. Then by chance I drove thru your lot and saw a used 2008 Hyundai Tiburon. This was the exact type of vehicle I was looking for and it was in my price range. I walked in to ask about the vehicle and that is when I met Steve Dudley. I felt at home right away. He was not a high pressure or pushy guy. He was great. Even though I was disappointed in the amount offered for my trade I left that day and thought about it for another week. I did come back and Steve put a deal together that made it able for me to purchase the vehicle. I never felt pressured and I actually enjoyed meeting with Steve and "closing" the deal. Something I never thought I would ever say about a sales rep. Just wanted to let you know that I am really enjoying my new vehicle "Black Jack" and would definitely be a return buyer if I ever decide to trade "Jack" in.
2 people found this review helpful.
Mar 9, 2016
Easy to deal with
Mar 2, 2016
this dealer stuck to there word,I called in the morning to talk about purchaseing a truck that posted the night before, they held it for me until I got out of work, this ment a lot to me considering two other dealers sold a vehicle while I was in transport to view them.pretty big let down!
2 people found this review helpful.
Feb 10, 2016
Will give you 30% less value for your trade in. Even where it was a cash money deal. Found a better truck elsewhere for less.
5 people found this review helpful.
Sep 8, 2015
Good
Aug 29, 2015
Very professional people,my experience was good,,
Jul 22, 2015
Hard sell as is. Cant drive off lot for test driveand have to have it towed off lot if purchased.
3 people found this review helpful.
Jul 18, 2015
They where very professional and helpful,and friendly.
1 people found this review helpful.
Jul 13, 2015
I never went to Irwin motors so naturally, I never bought that particular vehicle. However, Irwin replied to me promptly with many emails and two employees phone numbers. I called one of them and had a nice conversation with him. I just ended up buying a different car (new) much closer to where I lived. Time will tell if I made a good decision. But I will keep Irwin in mind for future purchases.
Jun 13, 2015
Car was sold before I got to see it. Not Irwin's fault.
Apr 17, 2015
very good
Apr 13, 2015
Found the truck that i had been looking for in my price range, with options i wanted. Went and took a look at the truck, was met by Mike Huckins. Mike was helpful and made the transaction easy and quick.
Apr 1, 2015
I drove an hour to look at a specific vehicle already priced out and when I arrived the online sales guy attempted to show me other vehicles. When I pressed him to see the vehicle I was interested in he stated its not on the lot, I asked where it was and he said it was on a truck and had not arrived I do not rev omens this dealer!
1 people found this review helpful.
Feb 23, 2015
This dealership was excellent. I found a great vehicle at a good price and they were able to get me affordable financing. There was no pressure to purchase and they didn't try to talk me into something else, which other car dealers will do. Everyone was very respectful and helpful. I will certainly do business with Irwin in the future.
Feb 18, 2015
got back to me right away, but i did not get the car..
Jan 23, 2015
Salesman followed up with all requests
Jan 19, 2015
Dealer was quick to phone upon receiving my request but slow to respond after that.
1 people found this review helpful.
Jan 15, 2015
migration_jacmacattack
Again quick response
Jan 10, 2015
When I called to negotiate the price to 30,000 it seems impossible and today they slash the price to 30,000 on the Internet.
1 people found this review helpful.
Dec 29, 2014
I called for vehicle they said they had called again they said they sold it they called the next day and said it was available again called before leaving again and they said it was sold.I would never purchase a vehicle there!!!
Dec 7, 2014
i will be buying another truck from them. They really did a great job on my 2005 hyundai santa fe. Everyone is outstanding and friendly.
Nov 21, 2014
Great team with good customer service
Oct 11, 2014
Truck sold before I could get there
Apr 22, 2014
Helpful and responsive. We did find a car before we got there though!
Dec 20, 2013
May 6, 2012
I called twice never received a call back
Apr 5, 2012
I asked for a response twice, and got nothing but an auto responder calling me John.

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