Infiniti of Gwinnett Atlanta

Is this your dealership? Sign up for a dealer account

3090 Satellite Blvd, Duluth, GA 30096

Sales: (888) 716-1214

Service: (888) 716-1214

Today 9:00am - 7:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Mar 24, 2017
No response here. I went to dealer last Friday, picked out a car they said was in the shop repairing a scratch. No calls from sales girl. Went there yesterday and was told they sold it that morning. She told me the second it was available, she would call me. Liar!! When I walked away, she said, but, my manager told me to show you another car we have". Never do business with liars!!
Is this review helpful? Yes | No
Mar 2, 2017
Simply Awesome! We purchased our car from them! No haggle, best deal anywhere!
Is this review helpful? Yes | No
Feb 13, 2017
The salesman has been courteous and responsive.
Is this review helpful? Yes | No
Jan 4, 2017
Received several calls from dealership, but had already found a car.
Is this review helpful? Yes | No
Nov 22, 2016
I was contacted pretty quickly, but I asked for pictures, since there were none on the web site. Promised they would be sent....for next two weeks, I would get a response if I sent an email that they were working on it. Finally, got a response that the vehicle was sold.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Nov 17, 2016
Great price
Is this review helpful? Yes | No
Oct 27, 2016
Jay was great
Is this review helpful? Yes | No
Oct 12, 2016
Great customer service team. They don't haggle you.
Is this review helpful? Yes | No
Sep 26, 2016
Followup was strong and constant communications
Is this review helpful? Yes | No
Sep 8, 2016
dealership was responsive - when met to review was told one price selling, no negotiating - did not purchase
Is this review helpful? Yes | No
Sep 6, 2016
leonfost
The service was great Maria the sales person was very helpful and attentive. I bought the vehicle, process was extremely smooth. Thanks to everyone
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 25, 2016
We purchased a 2015 Infiniti QX80. We asked for a carfax report...but they got too busy; it was raining, etc and they never got around to getting us the carfax. We bought the vihicle and drove it home to Florida. I asked the saleperson for the carfax report. It turned out that our car was wrecked back in March. The dealer KNEW about this and never told us. I expect HONESTY from ANY reputable dealer. They lied to us, by not telling us about the wreck. I have since tried to contact the GSM; he won't return calls; I have left messages and he still won't return my call. I would NEVER recommend this dealership to anyone. Anyone who KNOWINGLY withholds material facts from customers can never be trusted. Shame on Infiniti of Gwinett. Stay away from them.
11 of 11 people found this review helpful.
Is this helpful? Yes | No
Aug 8, 2016
Super easy to work with. I was contacted by Sean within 10 minutes of sending an email. Within 24 hours, I had negotiated the deal, including a trade-in and arranged to have the vehicle delivered to me within 3 days. No pressure, no hassle!
Is this review helpful? Yes | No
Aug 5, 2016
The dealership responded very quickly and was ready to answer my questions.
Is this review helpful? Yes | No
Jul 22, 2016
Clara is very helpful and a joy to work with
Is this review helpful? Yes | No
Jul 21, 2016
They did contact and were pleasant in the little email contact I had.
Is this review helpful? Yes | No
Jul 17, 2016
Dealer responded immediately. I went for a test drive
Is this review helpful? Yes | No
Jul 14, 2016
Timely response
Is this review helpful? Yes | No
Jun 23, 2016
Richard Ball was great in responding to my enquirers. He even took the initiatives of takeoff extra pictures and information to communicate with me. If I were to find the vehicle of my choice with them, k would buy it in a heartbeat.
Is this review helpful? Yes | No
Jun 16, 2016
Great
Is this review helpful? Yes | No
Jun 4, 2016
Good business
Is this review helpful? Yes | No
May 30, 2016
Very good experience salesperson was very helpful and down to earth
Is this review helpful? Yes | No
May 3, 2016
10
Ben & Nasira were great! I was picked up at the airport in Infiniti style. The vehicle was as described, and better! The entire transaction went perfectly smooth with zero hassle! My wife absolutely loves her new car!
Is this review helpful? Yes | No
Apr 27, 2016
Very professional
Is this review helpful? Yes | No
Apr 3, 2016
Price and condition as advertised. Great car at a great price!
Is this review helpful? Yes | No
Mar 22, 2016
tomikem
They contacted me and I went for a test drive but the car needed work. They ended up sending it to auction.
Is this review helpful? Yes | No
Mar 19, 2016
It was great and my sales person, Ben, was truly a professional who knew his job and product, which made my purchase a great experience.
Is this review helpful? Yes | No
Mar 13, 2016
Maria was great. I enjoyed working with her.
Is this review helpful? Yes | No
Feb 16, 2016
Krao98
I cannot rate it as I did not visit the dealership as my needs have changed and am not looking for Pilot anymore. But the dealer did contact me and also gave me an appointment to test drive the vehicle.
Is this review helpful? Yes | No
Feb 15, 2016
sarah_belle
Great deal for quality of vehicle. Everyone I interacted with at this dealership was exceedingly helpful, thorough, and friendly. They also helped me get a good deal on new car insurance. I highly recommend buying with them!
Is this review helpful? Yes | No
Feb 2, 2016
Nasira was nice but no one at this dealer knew their inventory!
Is this review helpful? Yes | No
Jan 28, 2016
Salesperson was helpful... The car I was looking at sold before I could came to look at it.
Is this review helpful? Yes | No
Jan 24, 2016
RickLX
5
dealer responded but didn't correct information (picture said it's Infiniti Certified Pre-owned) nor change price
Is this review helpful? Yes | No
Dec 31, 2015
Great experience. Vasile is very friendly and helpful.
Is this review helpful? Yes | No
Dec 31, 2015
Their Customer Service was simple awful . I was treated very badly after driving three hours to get a car I saw in line to not even meet the salesman I had established a repor". The finance manager was beyond rude, although I had my own financing was treated like I was a beggar from the streets. I was utterly embrassed and my dignity insulted. It was dishearting. The positive was the car was a great value with only minor maintenance required.
Is this review helpful? Yes | No
Dec 25, 2015
Very disappointed. I was a return customer of this dealership, so I expected a much better experience than I got. First, the car I went to test drive was in terrible shape inside. I was told the car had not been on the lot long so it hadn't been detailed. The web site said the car had been on the lot 42 days! Secondly, I was offered a very low price for my trade in which I had bought from this dealership. The salesperson suggested that I take my vehicle to Car Max to sell it! I purchased a vehicle from another dealership with no problem. I received a very fair price for my trade in and the vehicle I bought is in far better condition than the one at this dealership.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 20, 2015
Ben was great but the car ultimately didn't have a key feature we wanted. We would definitely consider this dealership, especially Ben, in the future.
Is this review helpful? Yes | No
Dec 16, 2015
The sales man and office were not impressed by my arrival and were not interested whether I bough a car or not.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 26, 2015
Thought I had worked a deal and when I asked to have the details emailed, they offered a lot of excuses on why they couldn't. I feel this dealer to be very shady
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 5, 2015
They sent an email concerning the car-that day. Thanks,
Is this review helpful? Yes | No
Sep 25, 2015
Were friendly even though it was near closing.
Is this review helpful? Yes | No
Sep 19, 2015
Very pleased
Is this review helpful? Yes | No
Sep 14, 2015
Responded by email within 30 minutes on a day they were closed. When I called the next day the salesman, Sean, had the car ready to drive when we got there.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 30, 2015
good customer service
Is this review helpful? Yes | No
Aug 29, 2015
They are horrible!! was told the van was available then tried to set up and test drive they said it was sold a few days before! Then tried to sell me on a different van that wasn't nothing near what I wanted!
Is this review helpful? Yes | No
Jul 27, 2015
Great experience...
Is this review helpful? Yes | No
May 28, 2015
Bait & swap. Wasted my time. Was assured the car I was interested in was available but when I got there ( in less than an hour) it was sold and didn't even show up in their system.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 19, 2015
The lack of communication left a very bad taste in my mouth. I was looking to make a cash purchase...highly disappointed.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 30, 2015
Very prompt response.
Is this review helpful? Yes | No
Read 31 old reviews
Apr 27, 2015
They are honest and upfront with the customer.
Is this review helpful? Yes | No
Mar 28, 2015
Good
Is this review helpful? Yes | No
Mar 15, 2015
No enthusiasm to work out a deal. Not the best customer service. Customers are not valued.
Is this review helpful? Yes | No
Feb 22, 2015
skarpness
After 30 days or so they reduced the price of the Highlander. They would not negotiate on the reduced price, but the used car manager negotiated on our trade in. Let satisfied with the whole transaction.
Is this review helpful? Yes | No
Jan 6, 2015
Not exactly what I wanted, follow up was poor.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 25, 2014
Good follow-up I think it's a great dealership
Is this review helpful? Yes | No
Sep 30, 2014
They charged me fees, just to increse the sale
Is this review helpful? Yes | No
May 6, 2014
Positive experience, I purchased the car.
Is this review helpful? Yes | No
Apr 16, 2014
good test drive and friendly staff - but sales seemed uninterested in working to get my business.
Is this review helpful? Yes | No
Apr 15, 2014
Initiallythe dealership was great but the lack of follow up probably cost them a car sale. I was going to buy a EX35 but decided to get the newer one from out of state.
Is this review helpful? Yes | No
Apr 12, 2014
Won't negotiate on the price. So not the dealership for me.
Is this review helpful? Yes | No
Apr 3, 2014
billbax
Had a $600 add-on to advertised price. Deceptive practice.
Is this review helpful? Yes | No
Feb 20, 2014
Called back
Is this review helpful? Yes | No
Jan 28, 2014
Pre-owned sales manager was a very un-cooperative!
Is this review helpful? Yes | No
Jan 28, 2014
No haggling
Is this review helpful? Yes | No
Jan 18, 2014
Great experience at a fair price
Is this review helpful? Yes | No
Dec 5, 2013
Great service, no pressure. Extremely fair on trade-in value.
Is this review helpful? Yes | No
Oct 14, 2013
Dealer responded back quickly
Is this review helpful? Yes | No
Jul 29, 2013
Prompt response, truthful response, along with a little education. Great phone experience, It saved me some time and gas.
Is this review helpful? Yes | No
Jul 24, 2013
Dealer was OK. Pay too low for my trade so I passed
Is this review helpful? Yes | No
Jun 25, 2013
responded via email, could not negotiate a deal
Is this review helpful? Yes | No
Jun 18, 2013
Great experience!!!
Is this review helpful? Yes | No
Mar 1, 2013
Took a test drive. Salesperson was waiting for me outside with the keys. Low pressure, honest, friendly. I would have bought the car but my husband didn't want silver.
Is this review helpful? Yes | No
Feb 7, 2013
bbuzz00
Vehicle overpriced due to age and mileage. Dealer ignorant to this fact. Said they used Carmax's "no haggle" policy. Original thought, if you were Carmax.
Is this review helpful? Yes | No
Jan 22, 2013
Dealer had two salesman respond within 15 mins and then neither worked as a team to help, in fact after giving them the info they required, they failed to return any email or call. More to the point they, told me the car had never been in a wreck and had 1 owner, despite what the cardiac said on their web page! They didn't count dealer ownership for 8 months as ownership
Is this review helpful? Yes | No
Sep 20, 2012
A...did not purchase car , but service was very good
Is this review helpful? Yes | No
Aug 2, 2012
Better to call them directly rather than go through the internet on this dealer.
Is this review helpful? Yes | No
Jun 20, 2012
The sales person was good in explaning. Price seemed to be higher compare to the published resale values by kbb.com
Is this review helpful? Yes | No
Mar 10, 2012
Great price on car. Salesman was friendly and a good worker. Some of the dealings on the purchase was senselessly heavy-handed, but resolved quickly enough.
Is this review helpful? Yes | No
Feb 27, 2012
Straight forward talking and no haggle prices. You get what you paid for!
Is this review helpful? Yes | No
Jan 8, 2012
Car was misrepresented. When I asked if the vehicle had ever been in an accident, salesperson told me that owner had 'hit a dog' but that there had not been any work done to the car. The CarFax and Auto Check reports revealed that the car had struck another vehicle, and an accident report was filed. I felt very mislead, as the dealer obviously had access to this information.
Is this review helpful? Yes | No

Other Nearby Dealers

Gwinnett Place Ford Lincoln - 494 listings

3230 Satellite Blvd, Duluth, GA 30096

1 review
Hennessy Jaguar Land Rover Gwinnett - 132 listings

3423 Old Norcross Road, Duluth, GA 30096

2 reviews
Atlanta Car Group - 47 listings

4398 Buford Hwy, Norcross, GA 30071

1 review
UI AUTOS - LAWRENCEVILLE - 26 listings

2016 Lawrenceville Hwy, Lawrenceville, GA 30044

1 review
Royal Crown Motors - 25 listings

3709 Buford Hwy, Duluth, GA 30096

1 review
Tico Auto Sales, Inc - 25 listings

4521 Buford Hwy, Peachtree Corners, GA 30071

4 reviews
Alex Luxury and Classic Cars - 21 listings

4328 Abbotts Bridge Road, Duluth, GA 30097

1 review
Sky Motors - 20 listings

6000 Live Oak Pkwy, Norcross, GA 30093

1 review
Legacy Motor Sales - 10 listings

4275 Lawrenceville Highway, Lilburn, GA 30047

1 review
Trebor Auto Sales - 6 listings

919 Parkside Walk Ln, Ste 101B, Lawrenceville, GA 30043

1 review
Georgia Auto Express LLC - 2 listings

1586 Atkinson Rd, Ste 206, Lawrenceville, GA 30043

3 reviews
Linear Auto Brokers - 1 listing

504 Indian Trail Lilburn Rd NW, Lilburn, GA 30047

2 reviews
Roswell Infiniti of North Atlanta

11405 Alpharetta Hwy, Roswell, GA 30076

18 reviews
Heritage INFINITI of South Atlanta - 269 listings

4201 Jonesboro Rd, Union City, GA 30291

11 reviews
Nalley Infiniti of Atlanta

2550 The Nalley Way, Atlanta, GA 30360

7 reviews

Popular Used Cars

Used Ford F-150
2,246 Great Deals out of 209,140 listings starting at $1,499
Used Ford F-250 Super Duty
342 Great Deals out of 47,565 listings starting at $1,795
Used Chevrolet Silverado 1500
1,748 Great Deals out of 169,113 listings starting at $1,800
Used Chevrolet Silverado 2500HD
309 Great Deals out of 26,978 listings starting at $1,250
Used Ram 1500
922 Great Deals out of 114,362 listings starting at $5,992
Used Ram 2500
115 Great Deals out of 29,328 listings starting at $8,995
Used Toyota Camry
847 Great Deals out of 90,116 listings starting at $950
Used Toyota Corolla
687 Great Deals out of 72,330 listings starting at $600
Used Honda Civic
496 Great Deals out of 89,086 listings starting at $1,299
Used Honda CR-V
807 Great Deals out of 59,586 listings starting at $900
Used Toyota RAV4
604 Great Deals out of 69,954 listings starting at $2,350
Used Honda Accord
758 Great Deals out of 87,630 listings starting at $1,250
Used Nissan Rogue
542 Great Deals out of 77,993 listings starting at $3,980
Used Nissan Altima
859 Great Deals out of 79,902 listings starting at $1,800
Used Ford Escape
1,370 Great Deals out of 95,445 listings starting at $995