Indy Auto Man

Very helpful, no high pressure sales men would do bisness with them again

This was a great dealer. The salesman Matt Miller was amazing! He answered all my questions and even fixed a few things on the Prius before I signed to finance it. I highly recommend his dealer, the cars are affordable and they have an assortment of vehicles to choose from.

Terrible! The car was posted at Cargurus saying that had 20,000 miles. By watching the pictures I saw the odometer with more than 75,000 miles! I was almost traveling there to purchase the car! This was very odd, not sure if can be trusted!

Said clean accident free, carfax says different.

Call twice wasn't sure about the car .. when I call back salesperson was busy I was moved forward to another person can I feel like I was shuffled around, salesperson never call me back

Prompt with returning calls

Good experience. The car had some issues, antenna broke off, which agreed to repair, if not too much work involved. Driver side mirror would not move up/down, agreed to repair. Missing passenger part on door handle. Overall car was in good condition. However set on purchase price

sent me the Carfax as requested with a follow up e mail. Would work with in the future but question why this car is so overpriced

Jeff at Indy Auto Man was very helpful in our car search for our daughter. He went out of his way to send us extra pictures of the car we were considering since we lived over an hour away! Great service Jeff!

Good

Literally the best car-buying experience I've ever had!

DO NOT DO BUSINESS WITH THESE PEOPLE!!!!!! I went to go check out a 2004 BMW, when I arrived I sat down and was told that they were gonna pull the car up so I could test drive it, about 10 minutes later the lady comes back and tells me to hold on "they're having trouble getting it started because someone left the lights on", now right here I'm thinking automatic red flag... The lady asks a coworker to help her go jump the BMW, me and my girlfriend waited and waited some more.. 15 more minutes go by and she finally pulls up with the BMW, I get in it and start driving, not even 2 minutes into driving and the car is giving off a smell like it's burning oil, I waited to see if it would go away, it did after about 2 minutes and then came back again but wait it gets worse.. I'm on the highway test driving the car, it's literally been 5 minutes of driving the car and the gas light comes on!!!! Ok so the car wouldn't start, it stinks like it's burning oil and then I can't even drive it because there's no gas in it?!?! (Btw, I went and read reviews and several other people have complained of no gas being in the car so they're doing this on purpose so you can't test drive for very long) so anyways I take the car back and the lady asked how it went and I told her I barely got to drive it because the gas light came on and she says "oh that's nothing" ok so it's "nothing" that you guys don't keep enough gas in your cars for them to be properly test driven? I then asked her what kind of warranties they offer and she tells me the car doesn't come with one.. She then goes on to ask me for my info asking me how much I'm gonna put down asking for check stubs etc, but I never told her I was taking the car!!!! I asked her a second time about warranties and this time she tells me I can purchase one but it's gonna be $2500!!!!! She then again continues to ask for me info and money and I told her that before I made any decisions I was gonna go elsewhere and check out some other cars and I'd get back with her on Monday (it was Saturday and they're closed Sunday) she starts acting super anxious and irritated and refers to her computer screen with her hand and says "why Monday?!" And I said because I wanna think about it. She then leaves and comes back offering me a lower monthly payment and I told her I was still gonna think about it, so she leaves again and this time comes back with the sales manager/ owner Victor, (who by the way thinks he is smarter than his customers) this is the best part... He tells me that the banks are wanting money with people getting there tax checks and all and once so many people spend the banks may not approve me on Monday, so in other words he tried to trick me into taking the car by lying to me and telling me I may not be approved on Monday, and I responded that's fine I'm still gonna look elsewhere, this guy made me really mad because he talked to me and my girlfriend like we were a couple of idiots that didn't know any better. I left and will never be back!!!! I HIGHLY WARN YOU TO STAY AWAY FROM THIS CONMEN!!!!

Good, followed up inquiry promptly, set uo appointment, was prepared when I arrived. Good business experience

Very good and helpful sales but my dream car is gone.

Excellent Communication, Excellent Car, Did everything they said they would do and did so promptly! Would definitely do business with them again. Thank you Jeff and crew!

The question was asked, is this an 8 passenger vehicle. Response, yes. When we got there, the vehicle is a 5 passenger vehicle. Not what was described

prompt replies to my ongoing email questions. always stayed in touch!

Terrible Told me I was Approved Then When I Called I Was Told I Needed To pay 4,100,00 Down On An 8,670,00 Car Do You Call Approved?

Jeff Hunter was incredibly helpful, never pushy!

Very nice people and willing to help. Contacted me very fast

I worked with Jeff Hunter, really nice guy. Helpful but not pushy at all. I didn't buy a car only because they didn't have exactly what I was looking for. Not, that there was anything wrong with Jeff.

Very prompt and quite helpful.

They were great. Didn't have car that we wanted but helped us find one.

High quality cars for a very competitive price. Quick, friendly and knowledgeable service. I found my dream car!

Scott/ finance/ GM was excellent to talk to, explained, all paperwork very well. Victor( sales) very helpful, answered all my questions. Vehicle could have been cleaned up when I arrived, especially since I called and gave a 2 1/2 hour window ,that I was coming to look at it. This the first time I ever bought a vehicle from a dealer, used or new that it was out of gas, when I drove it off the lot. I waited for them to clean it before I took it home. I expected a little break in price. Since the tires needed replace, it was dirty, and no gas. However , they did not reduce any. The truck was what I was looking for so I did purchase. They could have thrown me a bone. But overall a positive experience . They are headed in the right direction as a dealership . I would buy from them again.

Prompt response

Prompt response to my inquiry.

they contacted ,sent emails and was forthright in their car.I missed the opportunity in buying the car they had because it was listed so long(over a year).

They responded once but not after I emailed back that I was 6 hours away, they didn't answer my questions.

The add didnt mention the Expedition didn't have a 3rd row seat. Drove 2 hrs to see it, only to find that out. Salesman (Patrick) was not concerned that we drove that far for nothing.

This dealer responded to my low offer. I found the representatives courteous and respectful in trying to work out a mutual acceptable solution. Due to long distance from the dealership and shipping costs, we were not able to make this work. Having worked as a salesperson on car lots in my youth, I can appreciate the professionalism I experienced. Jeff Terry

I have upmost respect for the staff at Indy automan. They went above and beyond there word during my purchase. I brought two Mercedes a ML 350 and a S 550 there were some minor issues with the S550 that delayed their delivery time a day. They fixed everything as promised all the staff from Lisa my sales person to Mike the finance manger to Eugene and Victor the owners where outstanding. When I picked up the car the next day we notice a sound under the car a flap came loose this was right at closing time most staff had left. Mike and Victor contacted one of their mechanics who came back to fixed the 5 minute repair, get this the mechanic lived 50 minutes away so Mike took me to dinner while the mechanic returned and repaired the car while choosing to miss his sons graduation dinner. It was a experience I will never forget how the staff at Indy automan treated me and my wife during a stressful day by making us comfortable with their care. I would recommend indy automan to anyone. Thanks to their care and compassion about what they do!!!

The salesman jeff was wonderful. I left that day with a 2010 jeep commander and I love it. All vehicles are very clean with low miles and reasonable prices. I would recommend indy auto man, and if you go talk to jeff he will treat you right.

I felt dealer ripped off by the "vehicle destination charge" that the sales manager stated was a federal law. I found out later it was for new cars only. I should of done mt homework, The suburban brought down after one day. No warranty. I paid top dollar for this car. I was disappointed. ...

Did not go out of their way to find me a loan so I went elsewhere

Made an appt ahead of time to look at a certain vehicle and showed up to a flat tire and dead battery. Also gave us an unfair value when appraising our vehicle. 40 % under blue book trade in value.

Very helpful

Dealer communication was great about the car.

I bought a 2007 Audi A4 at Indy Auto Man that I first found through Car Gurus. It was a good deal and right in my price range. The buying experience was great; they were transparent, friendly and didn't pressure me into buying. This was my first time buying a car and I was anxious that I would make a poor decision, but when I actually made the purchase I felt confident I was making the right decision.

Had a pre-purchase inspection done and the car was a total mess. Rip-off. Waste of time and money

Decided to go another way was contacted promptly

Brennan was my salesperson and he was fantastic. The value and quality of the car purchased was exemplary. I bought an import car with fewer than 20,000 miles for 9,000 dollars. I was willing to travel over 250 miles and my experience made it worth every

Was good bought the car

David said he would call me back about another car and never did

The response time was later the next day like an after thought. They seem to take their time in responding to any questions and getting back to you.

Great

The dealer got a hold of me right away and told me about the vehicles condition. Thanks for the fast response.

Super folks. Maybe next time

The 4runner we looked at was completely rusted out underneath! They tried to cover it up with spray paint, but it looked like it had been sitting in water. I think it is still for sale for the same price.

Preapproved thru my bank, so there no hassles. Quality cars, location may not be for some, but I was there for a car, not the ambiance. Low mileage '08 and dealer maintained since new.

Best deal we could find on a TDI. Lot is a little rough around the edges but worth checking out if what you are looking for is a good deal without the fluff. Get on your best dickering shoes.

Very responsive!

I drove 2 hrs to test drive a car that was described by the salesman as very clean The vehicle had dents on the hood and the center armrest was missing When I asked about that he said "oh I didn't even notice that"

Great experience overall, highly recommended !

They have lots of nice cars but don't negotiate much.

Good

Good

Would liked to have seen car but couldn't get it arranged

Professional

The dealer was nice and the atmosphere was laid back. I wish the dealer knew more specifics about the car however.

Very courteous and informative

Call them to get information and buy car, some one did call back gave them my information, tried to schedule a time to test drive. They never called back so I call them again to set up time and got different sales man, also was checked into the financing, no call back on either. This went for a week and half, I finally called again the car was sold, no call back about financing and also talk to sells about two other cars I was interested in, no call back….i gave up what waste of time.

I test drove a car and the gas light was on. The salesman barely gave me enough gas for me to even test drive because the gas light was still on. The car had not been detailed well.

Did contact me but did not reply to questions I had.

Responded Right Away

Cool

Excellent service and competitive pricing.

Good ppl

Inconsistent response from dealer. Responded to my first e-mail, but never responded to my 2nd request for more info.

Good sales people

Reply was prompt I just bought auto elswhere.

Fair deal. I bought the car and felt like I was appreciated. 2nd purchase from the group!

The car I wanted was sold before I could get to it, but they keep providing me with alternate vehicles to review.

I purchased my van from Indy Auto Man but need some additional service and discussed unfinished business and called and left message no respond. I am in disbelief. they are friendley and nice people but when it comes about calling them it is a disaster.

Thanks Karil

Quick response

I purchased a 2006 slk mercedes and I love it, they worked with me and the customer service was excellant, however the finance guy come off as rude at first but overall the customer service was great. Thanks

The moment I drove onto the lot I was never greeted. 1/2 hr after opening and the entry doors were still locked,. Once I was able to gain entry after walking around their office bldg(with huge windows) they tagged teamed me. I was turned off immediately once they started talking. Vehicle was raggedy as well. Next!

dealer responded promptly.

Let me first say I don't sell pre-owned cars. I'm a buyer. Which means this review, unlike many of the others for "Indy Auto Man" is authentic. Indy Auto Man has a lot to learn if he intends on being successful in this market. I can't trust an owner who uses multiple names when doing business. I want to know who I am speaking with when I do business. Additionally, if you have a rare name and use it, don't use it (or your aliases) in your reviews to give yourself five stars in order to raise your average. That is not only unprofessional, it's suspect. I'm going to gather that "Indy Auto Man" knew I had some idea of what I was doing. Professional phone calls for transactions in the amount he WANTED do not end with, "uh...I need to call you back." I never received a call back. I'm not surprised. I think it was obvious I sensed a scam. Whatever the scam was, I'm glad I avoided it. Indy Auto Man or whatever alias you are using at the moment, you couldn't sell me a glass of water after several stranded days in the middle of the Mojave. I can't trust anyone who practices business like this. I don't feel this business is legitimate. I'm sure there will be some absurd response to this but excuses aren't the answer. You have already constructed several. If you work on your character, a positive reputation and success will follow. You're competing with businesses that already know this.

WORST experience ever! I got lost was testing driving this car. when I arrive back at the dealer 30 minutes later, the had Carmel Police waiting for me. They are not honest and will not make any repairs to the cars they sale. they will not give you a fair price for your trade. Do Not Buy a Car from these people. YOU WILL BE SORRY YOU EVER MET THEM! Sincerely Star*

Bought car. Everything fine.

Prompt response, on time communication, answered all questions.

Staff was friendly and worked to get a deal done. Very responsive.

The deal ent well. All was handled good, and I would recommend them.

We drove over 100 miles to see a car that was represented as a really nice vehicle, that turned out to be filthy, damaged and way over priced. The sales office looked like a temporary location for a weekend sale. Would not recomend to anyone