Imperial Highline

7404 Centreville Rd
Manassas, VA 20111

Sales: (703) 454-8377

Today 10:00 AM - 7:00 PM
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https://static.cargurus.com/images/forsale/2018/05/10/19/12/2005_mercedes-benz_sl-class-pic-8794841263521623794-152x114.jpeg

2005 Mercedes-Benz SL-Class SL 55 AMG Used Cars in Manassas, VA 20111

Great Deal
$5,817 BELOW
CarGurus IMV of $21,317

Price: $15,500

Mileage: 83,945

Location: Manassas, VA 20111

Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Brilliant Silver Metallic Description: Used 2005 Mercedes-Benz SL-Class SL 55 AMG for sale - $15,500, 83,945 miles with Navigation System, Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/10/19/48/2015_bmw_5_series_gran_turismo-pic-6223412227577777375-152x114.jpeg

2015 BMW 5 Series Gran Turismo 550i xDrive AWD Used Cars in Manassas, VA 20111

Great Deal
$6,475 BELOW
CarGurus IMV of $40,470

Price: $33,995

Mileage: 24,442

Location: Manassas, VA 20111

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Black Sapphire Metallic Description: Used 2015 BMW 5 Series Gran Turismo 550i xDrive AWD for sale - $33,995, 24,442 miles with Bluetooth, Leather Seats, Premium Wheels, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2018/06/06/05/21/2015_bmw_4_series-pic-671289078639616522-152x114.jpeg

2015 BMW 4 Series 428i xDrive Coupe AWD Used Cars in Manassas, VA 20111

Great Deal
$3,762 BELOW
CarGurus IMV of $25,757

Price: $21,995

Mileage: 26,799

Location: Manassas, VA 20111

Average time on market: 32 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Jet Black Description: Used 2015 BMW 4 Series 428i xDrive Coupe AWD for sale - $21,995, 26,799 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2018/05/10/18/54/2015_bmw_5_series-pic-5558644397846509396-152x114.jpeg

2015 BMW 5 Series 550i xDrive Sedan AWD Used Cars in Manassas, VA 20111

Great Deal
$4,328 BELOW
CarGurus IMV of $36,323

Price: $31,995

Mileage: 42,257

Location: Manassas, VA 20111

Average time on market: 47 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Alpine White Description: Used 2015 BMW 5 Series 550i xDrive Sedan AWD for sale - $31,995, 42,257 miles with Bluetooth, Leather Seats, Premium Wheels, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2018/05/12/05/13/2015_infiniti_qx60-pic-1613384060818529206-152x114.jpeg

2015 INFINITI QX60 AWD Used Cars in Manassas, VA 20111

Great Deal
$3,328 BELOW
CarGurus IMV of $31,323

Price: $27,995

Mileage: 24,347

Location: Manassas, VA 20111

Average time on market: 26 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Liquid Platinum Description: Used 2015 INFINITI QX60 AWD for sale - $27,995, 24,347 miles with Bluetooth, Leather Seats, Premium Wheels, Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/05/10/19/30/2009_aston_martin_v8_vantage-pic-1593259456334419154-152x114.jpeg

2009 Aston Martin V8 Vantage Coupe RWD Used Cars in Manassas, VA 20111

Great Deal
$9,290 BELOW
CarGurus IMV of $52,285

Price: $42,995

Mileage: 55,651

Location: Manassas, VA 20111

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Meteorite Silver Description: Used 2009 Aston Martin V8 Vantage Coupe RWD for sale - $42,995, 55,651 miles with Navigation System, Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/25/05/49/2014_nissan_370z-pic-886500554913596907-152x114.jpeg

2014 Nissan 370Z Touring Used Cars in Manassas, VA 20111

Great Deal
$2,151 BELOW
CarGurus IMV of $24,146

Price: $21,995

Mileage: 24,122

Location: Manassas, VA 20111

Average time on market: 55 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Pearl White Description: Used 2014 Nissan 370Z Touring for sale - $21,995, 24,122 miles with Sport Package, Navigation System, Backup Camera
https://static.cargurus.com/images/forsale/2018/05/10/18/54/2015_mercedes-benz_s-class-pic-7611978146696212513-152x114.jpeg

2015 Mercedes-Benz S-Class S 63 AMG Used Cars in Manassas, VA 20111

Great Deal
$7,367 BELOW
CarGurus IMV of $83,362

Price: $75,995

Mileage: 33,625

Location: Manassas, VA 20111

Average time on market: 34 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Black Description: Used 2015 Mercedes-Benz S-Class S 63 AMG for sale - $75,995, 33,625 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2018/05/23/05/47/2015_land_rover_lr4-pic-374791115481856971-152x114.jpeg

2015 Land Rover LR4 HSE LUX Used Cars in Manassas, VA 20111

Good Deal
$4,520 BELOW
CarGurus IMV of $41,515

Price: $36,995

Mileage: 60,806

Location: Manassas, VA 20111

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2015 Land Rover LR4 HSE LUX for sale - $36,995, 60,806 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2018/05/30/05/09/2016_ford_explorer-pic-2127585192493029741-152x114.jpeg

2016 Ford Explorer XLT 4WD Used Cars in Manassas, VA 20111

Good Deal
$2,304 BELOW
CarGurus IMV of $27,299

Price: $24,995

Mileage: 33,806

Location: Manassas, VA 20111

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2016 Ford Explorer XLT 4WD for sale - $24,995, 33,806 miles with Bluetooth, Leather Seats, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2018/05/10/19/30/2015_nissan_gt-r-pic-3643820826623912313-152x114.jpeg

2015 Nissan GT-R Premium Used Cars in Manassas, VA 20111

Good Deal
$5,084 BELOW
CarGurus IMV of $69,079

Price: $63,995

Mileage: 34,758

Location: Manassas, VA 20111

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Yellow Description: Used 2015 Nissan GT-R Premium for sale - $63,995, 34,758 miles with Bluetooth, Leather Seats, Backup Camera, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/10/19/30/2012_ram_1500-pic-1646169838436089790-152x114.jpeg

2012 Ram 1500 Big Horn Crew Cab 4WD Used Cars in Manassas, VA 20111

Good Deal
$1,942 BELOW
CarGurus IMV of $25,937

Price: $23,995

Mileage: 29,472

Location: Manassas, VA 20111

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: True Blue Pearl Description: Used 2012 Ram 1500 Big Horn Crew Cab 4WD for sale - $23,995, 29,472 miles with Premium Wheels, Tow Package, Remote Start
https://static.cargurus.com/images/forsale/2018/05/10/20/06/2014_dodge_charger-pic-6931591509680021187-152x114.jpeg

2014 Dodge Charger R/T Used Cars in Manassas, VA 20111

Good Deal
$1,867 BELOW
CarGurus IMV of $20,862

Price: $18,995

Mileage: 35,394

Location: Manassas, VA 20111

Average time on market: 34 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Torred Description: Used 2014 Dodge Charger R/T for sale - $18,995, 35,394 miles with Bluetooth, Remote Start, Chrome Wheels
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2003 Hummer H2 Used Cars in Manassas, VA 20111

Good Deal
$3,253 BELOW
CarGurus IMV of $16,248

Price: $12,995

Mileage: 103,143

Location: Manassas, VA 20111

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Sage Green Metallic Description: Used 2003 Hummer H2 for sale - $12,995, 103,143 miles with Leather Seats
https://static.cargurus.com/images/forsale/2018/06/04/10/38/2015_mercedes-benz_e-class-pic-822972999158215286-152x114.jpeg

2015 Mercedes-Benz E-Class E 400 Cabriolet RWD Used Cars in Manassas, VA 20111

Good Deal
$2,550 BELOW
CarGurus IMV of $37,545

Price: $34,995

Mileage: 14,996

Location: Manassas, VA 20111

Average time on market: 36 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Dune Silver Metallic Description: Used 2015 Mercedes-Benz E-Class E 400 Cabriolet RWD for sale - $34,995, 14,996 miles with Bluetooth, Leather Seats, Backup Camera, Navigation System, Premium Package, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Jun 9, 2018
GuruDH643
Terse, unprofessional email stated Car was not available. 2 weeks later...it’s still listed.
Jun 3, 2018
Great guys. They are professional and genuine. Peter and Saleem in particular made me very comfortable with my decision to purchase my Tesla from Imperial Highline.
0 people found this review helpful.
Jun 1, 2018
David Roth
Great to work with.
May 1, 2018
Imperial had an excellent salesman and answered all my questions, and essentially let the car sell itself. That's the way to sell cars! Will go there again in the future.
Apr 29, 2018
GuruYV679
Solid experience. Pretty easy going for a dealership.
Apr 28, 2018
The dealership has been very responsive.
0 people found this review helpful.
Apr 11, 2018
Elliott Mullins
We talked but they were unable to even give me an estimate for my trade-in unless I brought the car in. I was unable to do so because I live far away. Also, the car had been in an accident so it was "iffy" to buy.
2 people found this review helpful.
Apr 3, 2018
Contacted Immediately ,No Pressure, Highly Recommended ,
Apr 1, 2018
sdiamond
Replied quickly with information
1 people found this review helpful.
Mar 30, 2018
Guru9NGDT
Good communication just didn’t make a deal
1 people found this review helpful.
Mar 18, 2018
Excellent
0 people found this review helpful.
Mar 4, 2018
I received a prompt reply to my inquiry as to the availability as well as to my follow up questions. I wished that I could have received a better reply as to why this car has been on the market for about a year.
5 people found this review helpful.
Mar 1, 2018
They were fantastic!
Feb 12, 2018
Swanito
Great place to do business. Will recommend to others
Feb 9, 2018
Professional agents
Jan 16, 2018
Very good
Jan 14, 2018
Price of the car far exceeds the value as it have an average of 26k miles per year and they were not willing to come down on the price.
9 people found this review helpful.
Response from current dealership:
We appreciate your feedback. We price our entire inventory to be highly competitive within the market. We strive to provide the best possible price and financing options for all our customers. If there is anything we can do for you in the future we would love to earn your business!
Jan 8, 2018
Told Dealer upfront had bad credit due to marital situation told me needed a co-signer had none to sign so deal was left on the table looked elsewhere.
1 people found this review helpful.
Jan 2, 2018
aafrazier0
I was immediately contacted by the seller for an appointment.
0 people found this review helpful.
Dec 17, 2017
Great experience.. Thanks
1 people found this review helpful.
Dec 15, 2017
Extremely helpful. Great sales person-Tracy.
Dec 3, 2017
Great to contact quick but couldn’t answer my questions I sent in the email. They said they couldn’t see any questions that I wrote to them.My gut feeling was a little shady not answering questions just to get you in the door to test drive and then proceed to hammer you to buy. My past four cars I have bought entirely off the internet . The way to buy a car has changed .
2 people found this review helpful.
Nov 29, 2017
tesladreamer
They responded quickly
Nov 27, 2017
Thomas Lombardo
They responded to my question promptly.
Nov 14, 2017
Very nice salesman. I decided not to get the 5 after reading the bad reviews. I will keep my 1999 5 series.
1 people found this review helpful.
Nov 14, 2017
Quick respond & professional.
0 people found this review helpful.
Nov 5, 2017
OBJuan
Very helpful salesman
Nov 3, 2017
Excellent fast reply! Love my car
Oct 30, 2017
GuruDQ228
Good overall experience.
1 people found this review helpful.
Oct 28, 2017
Very helpful sales person
Oct 14, 2017
GuruD6WNL
Excellent service
1 people found this review helpful.
Oct 11, 2017
GuruDJ7RB
Sales rep good, dealership not so good. Was told vehicle was in great condition, everything working. Absolutely not the truth, AC wasn't working, Idrive not working which means no navi, no radio. Sunscreen was broken. None of these items were disclosed
17 people found this review helpful.
Oct 11, 2017
They contacted me that they had received my request for information but I never received the information requested nor a response about anything after their initial reply that they had received my request. Too bad cause I bought another H1 at the same price range 4 days later in Arkansas. It is showing up today on a car carrier. I told them I was a VERY serious buyer with cash in hand and no need for financing. Bad Experience that cost them a sale. I liked this truck a lot.
6 people found this review helpful.
Oct 10, 2017
Super helpful. Just want the right vehicle for me
1 people found this review helpful.
Oct 4, 2017
GuruDWZ4N
5
I haven't bought anything from them so I can't legitimately give them five stars but they responded quickly to emails and answered everything I asked promptly. Seem like total pros.
2 people found this review helpful.
Sep 10, 2017
GuruTFXC
Responding very fast Fehim very professional sells
Aug 29, 2017
SWren
They respond through email, but won't answer questions through email. I called the dealership, but didn't get answer.
8 people found this review helpful.
Aug 2, 2017
Scammer, told me the truck is available and on his lot. Tell him I'll be their in two hours and when I get their he tell me it just sold two hours ago.it's been sitting their for 8 months and still to this day shows for sale. I believe he only wants to sell to people with bad credit in order to rake them over the coals with outrageous interest rates
16 people found this review helpful.
Response from current dealership:
We appreciate your feedback. Inventory takes up to 24-48 hours to be removed from our website and supporting sites. We apologize for any confusion on our part.
Jul 29, 2017
Shonwhi
They treated me well. Took the train down to Virginia, they picked me up and had the vehicle ready for purchase.
2 people found this review helpful.
Jul 29, 2017
xxGoFast94
These guys are super helpful
1 people found this review helpful.
Jul 25, 2017
Very good
0 people found this review helpful.
Jul 7, 2017
RobMcT
I received a call and was told I would hear from a sales manager but no call back. Not impressed.
8 people found this review helpful.
Response from current dealership:
Thank you for your feedback! We apologize for any confusion on our part. If there is anything we can assist you with in the future please don't hesitate to contact us!
Jul 2, 2017
the salesman, Peter, who contacted me from my online interest in the 2011 Porsche Panamera was very professional and friendly and most importantly non-pushy with overbearing sales pressure. He simply answered my questions about the car and told me how he would clean it and have it prepared for me when I called him to come in and drive the car.
3 people found this review helpful.
Response from current dealership:
Thanks for your feedback Daniel! Customer service is always our top priority!
Jul 1, 2017
Jneville804
Prompt at returning my emails and answering any questions
0 people found this review helpful.
Jun 26, 2017
Great service
1 people found this review helpful.
Jun 25, 2017
Followed up about 5 days after I filled something out. Didn't answer question, I had asked. Just wanted me to take a test drive. Had he asked, I would have told him I purchased a car.
6 people found this review helpful.
May 25, 2017
Excellent response !
1 people found this review helpful.
May 24, 2017
Very professional, courteous, and helpful.
0 people found this review helpful.
May 13, 2017
Contact me in a timely manner and followed up did not pursue the car
1 people found this review helpful.
May 3, 2017
very good
0 people found this review helpful.
Apr 25, 2017
Quick response, just to far away.
0 people found this review helpful.
Apr 16, 2017
Excellent
1 people found this review helpful.
Apr 4, 2017
Very helpful and no pressure. I was able to test drive and check out the range rover for as long as i liked. Mike was very professional and answered any questions i had.
1 people found this review helpful.
Mar 29, 2017
Quick response!
0 people found this review helpful.
Mar 21, 2017
very rude charging me 3k over internet price
14 people found this review helpful.
Response from current dealership:
Thank you for your feedback. We price our vehicles aggressively within the market so we can offer the best deals possible. Feel free to contact us anytime with any issues you may have.
Mar 1, 2017
Nice guys, no pressure amazing high end inventory.
0 people found this review helpful.
Feb 25, 2017
Mirai_1692
Dont wast your time!!! Called to check of they the car available they said yes and we scheduled a time to come see it. I waited for over an hour for them to bring it out. Then i didnt get a chance to test drive because they valued my trade in for an almost insulting low price. Bottom line of you value your time and money go someplace else
17 people found this review helpful.
Response from current dealership:
Thank you for your feedback. We apologize for your experience not living up to expectations. Customer service has always been our #1 priority. If there is anything we can do for you in the future, we would love to earn your business.
Feb 25, 2017
Dealer did not try to make a deal when asked about what kind of warranty they would give other then what was left on the car other then saying you can buy one what kind of person wants to buy a vehicle from a dealer that won't even offer to give you a warranty other than prices for you to buy one
11 people found this review helpful.
Response from current dealership:
Thank you for your feedback. As an independent dealer with no on-site service facility we sell our cars As-Is with aftermarket warranties available for purchase. Feel free to contact us with any questions you may have.
Feb 19, 2017
Dealer was easy to work with answered all my questions and I actually purchased the Maserati this weekend
2 people found this review helpful.
Oct 24, 2016
Great
3 people found this review helpful.
Oct 6, 2016
Tried to sell me a Mercedes-Benz coupe with the check engine light on, a broken suvroof, abs a loose gear shift. They askedk me to wait back outside, and I did. In my own convertible Mercedes-Benz. She opens my car door and says, " You've gotten comfortable in the car!" I responded, "yeah, because I own this one and you just opened my door and sat down." Needless to say, I will not be returning to this dealership.
29 people found this review helpful.
Response from current dealership:
We appreciate your feedback. Our dealership is now under new management and if there is anything we can do for you in the future please let us know. We would love to earn your business!
Sep 30, 2016
jrapture
Provided information requested, answered my questions and concerns about the car.
4 people found this review helpful.
Sep 28, 2016
UNPROFESSIONALISM and Misrepresentation UNPROFESSIONALISM and Misrepresentation of the condition of vehicle is the major feeling I am left, with after purchasing my 2013 Porsche Panamera GTS from Imperial Automotive in Manassas VA. I live in Maryland. I used the internet entirely to locate this high-end vehicle. While I was purchasing the vehicle the sales manager Peter was helpful and polite. It was enough that I overlooked the fact that no one responded to my vehicle inquiry by the internet. I had to contact them by phone (Red Flag). I was assured that the vehicle would pass Maryland inspection since it had already passed Virginia, and if it did not passed they would work with me to ensure I was happy and correct the issue. I purchased the vehicle and within one week, I had the vehicle inspected by the Maryland inspection station which it failed. The only reason it failed was because the rear tires were beyond their useful life. The Maryland state inspector showed me how he came to that conclusion. The tires on the vehicle have “Wear Indicators” on them which shows the tread life and how much tread life the tire have. Once the tread wear indicator appears in full view the manufacture of the tire determines that the tire must be replaced; no matter what any state inspection station deems as a good tire. With this information, I contacted Imperial Auto in Manassas, VA and advised them of the issues, and was told the only person who could help me was the sales Manager Peter. I was satisfied with this answer since he (Peter) was the person whom sold me the car and gave me the warm and fuzzy about buying a vehicle from his company. (Instead of the feeling you get from a salesperson that smiles and tell you whatever to sell a car.) I waited the 10 days until Peter returned from his vacation. Upon his return, I ended up calling (for) him about six times in one day until he himself answered the call. All other calls, a message was taken and a promise that Peter would call me back. As soon as he (Peter) heard why I called he became very irritated and laza fare and said over and over again “What do I expect him to do?” This call for me was very disappointing and the worst customer service I have ever experienced after purchasing a car. The sales manager Peter explained he was not able to handle my concern and would offer if I bring the car and the tires I purchased to his location they would mount and balance them. This was very disappointing. Once you pay for a high-end vehicle of this amount, your only expectation is to enjoy it and not have to spend more money. If you want a good experience in car buying, DON’T GO TO IMPERIAL AUTOMOTIVE in MANASSAS VA!!!
80 people found this review helpful.
Sep 28, 2016
It was amazing
2 people found this review helpful.
Sep 20, 2016
Good experience....efficient!
2 people found this review helpful.
Sep 19, 2016
Very prompt price was spot on no additional fees added
4 people found this review helpful.
Sep 5, 2016
Dealers were great
3 people found this review helpful.
Sep 1, 2016
Good
2 people found this review helpful.
Aug 25, 2016
The car was picture perfect, just as it looks on their website. The staff were very helpful and friendly but above all, the way that they take great care and pride of each and every one of their cars is awesome.
5 people found this review helpful.
Aug 11, 2016
Was great really feel like they wanted your best interest.
2 people found this review helpful.
Aug 5, 2016
Dealer responded but refused to work with me at all on the price. No haggle price only benefits the dealers! Working with customers may help you sell more cars. Being that the new 17s are coming out next month, you would think you would want to try and work with your customers. Instead I guess you would rather not lower the price and keep on paying the taxes on this vehicle while it sits on your lot and gets older. Price will most certainly come down once the 17s are out as this vehicle will be another year older. Not a good way to do business.
20 people found this review helpful.
Response from current dealership:
We appreciate your feedback. Customer service is always our number one priority. We strive to price our vehicles to be competitive within the market. If you find you way back to us in the future we would love to earn your business!
Aug 4, 2016
very nice experience with both gentlemen. the car was not a good fit for me
4 people found this review helpful.
Jul 20, 2016
Went to the dealer and had very little response. When I got the lot things were revealed about the truck instead before I got there. I was not comfortable being there.
14 people found this review helpful.
Response from current dealership:
Thank you for your feedback. Our goal is to provide the best possible buying experience for our customers. We will address this issue and if there is anything we can do for you in the future we would love to earn your business!
Jul 13, 2016
Responded to my call very courteous
3 people found this review helpful.
Jun 18, 2016
He did not let me test drive the suv
10 people found this review helpful.
Response from current dealership:
We appreciate your feedback and have addressed the situation. Customer service is our top priority and we want to provide an excellent buying experience to all of our customers. Please contact us if there is anything we can assist you with.
Read 35 old reviews
Jun 16, 2016
Great customer service
3 people found this review helpful.
Jun 5, 2016
The car I was interested in had just been sold that day, but they recommended another similar car. Nice people to deal with and got right back with me.
2 people found this review helpful.
May 14, 2016
The car is a disaster! Imperial Highline is a RIP-OFF! Everything on the car does NOT work. They didn't even have floor mats for the car. The windshield wipers are shredded. The key fob is broken, the backup lights do not work. The heated steering wheel does not heat, The right side speaker cover is broken. The left side upper speaker fell off in my hands. The driver-side vanity mirror does not light up, and the list goes on & on & on... AVOID, AVOID, AVOID this dealer!!!!!!..
28 people found this review helpful.
Response from current dealership:
We apologize for your buying experience not living up to your expectations. We encourage all our customers to have a pre-purchase inspection done at the shop of their choosing, Thank you for your feedback and if there is anything we can do moving forward please give us a call.
May 9, 2016
They responded but was told the vehicle was sold even though I still see it on line for sale
6 people found this review helpful.
Response from current dealership:
We apologize for that Sir. It usually takes around 24 hours for our sold inventory to be removed from online. We appreciate your feedback and if there is anything we can do you in the future please contact us!
May 5, 2016
Good selection of vehicles; very condescending salesman; I chuckled to myself as he told me the 2015 GTR premium is a 150k car and we would never allow a test drive; he said, "once we know you have the funds, I take you out on a drive!" I hopped into my 2nd car I own, a 2015 Pathfinder and drove off, I wouldn't dream of giving these pompous, no idea of customer service sales guys my money!!! I will stop in though when I buy my GTR elsewhere and show the foolish guy who told a well researched customer that a GTR premium is a 150k car. It wasn't a Nismo and wasn't even a black edition; question, where do they hire these fools from?
22 people found this review helpful.
Response from current dealership:
Thank you for your feedback. We have addressed the situation and hope we can better serve you moving forward. Feel free to contact us anytime if there is anything we can assist you with!
May 5, 2016
Always respectful over the phone. Great customer service skills.
2 people found this review helpful.
May 2, 2016
It's was a great experience. The deal went real smooth.
2 people found this review helpful.
May 1, 2016
They were great- very responsive and helpful. It was one of the easiest car buying experiences I've had. Reasonably priced and love the car.
2 people found this review helpful.
Apr 3, 2016
Purchased this car. Very happy with the it and their service .
3 people found this review helpful.
Mar 28, 2016
5 I got a good deal and they where very fast
2 people found this review helpful.
Mar 18, 2016
dealer did call. but did not follow up.
4 people found this review helpful.
Mar 17, 2016
called dealer to schedule appointment and make sure car was on site. i was told it was available and on site. drove two hours and car was not there.
13 people found this review helpful.
Feb 10, 2016
They contacted me within 24 hrs, but seemed very indifferent that I was a prospective buyer. They did answer some questions, but gave short answers that made me somewhat suspicious. Follow up e-mails from them were just a canned re-email of the past one and had no note from my contact, etc.
5 people found this review helpful.
Jan 29, 2016
Dealer was kind of rude and took forever to respond.
8 people found this review helpful.
Jan 18, 2016
Very responsive looking forward to test drive this car.
1 people found this review helpful.
Jan 16, 2016
Professional and courteous
0 people found this review helpful.
Jan 16, 2016
Good communication
0 people found this review helpful.
Jan 8, 2016
GodsFavor
I was treated professional initially when I arrived. Took the vehicle for a test drive and noted a toe issue due to both front tires worn on the inner most part of the tires. Salesman told me they could replace for additional cost. Was willing to pay for however the offer that I received for my trade in was insultingly low and even after the adjusted price to the trade was raised $500 more was still ridiculously low. Afterwards I went to another dealer two days later and not only found the same vehicle with same options, newer tires, 21k fewer mileage and Mercedes CPO warranty. The price difference was only $2k more. And to top it off, I got $3k more for more trade in which met my black book value. Again the visit was good until the trade-in value came into play.
10 people found this review helpful.
Dec 29, 2015
phoenix170
Responded right away to my request. ..
0 people found this review helpful.
Dec 18, 2015
gmur
Professional and helpful
0 people found this review helpful.
Nov 10, 2015
They were good, I like that car, I still waiting lo reduced the price, because , To many milles
0 people found this review helpful.
Oct 22, 2015
Dealer essentially said come in and look at it. Dealer didn't respond to specific questions on what options were on the vehicle.
5 people found this review helpful.
Oct 4, 2015
they responded fast, but I was just looking... but that counts that they communicate quickly.
0 people found this review helpful.
Aug 26, 2015
Good
0 people found this review helpful.
Jul 24, 2015
Peter was great!
0 people found this review helpful.
Jul 21, 2015
No pressure informative and responsive
0 people found this review helpful.
Jun 26, 2015
Dealer has a smart attitude. They indicated they would correct certain things and they lied. Issue still remains. When asked, that's when the attitude came out. They act like they are the only one selling cars. I wouldn't go back.
5 people found this review helpful.
May 11, 2015
Very knowledgeable, friendly, provided great assistance.
0 people found this review helpful.
Apr 30, 2015
Great customer service even though I didn't buy from them.
0 people found this review helpful.
Feb 23, 2015
Great follow up very professional.
0 people found this review helpful.
Dec 31, 2014
paedr0
Awesome Dealership!! Very Professional!! Peter beat Capital One's interest rate!!! They really do have more Mercedes-Benz than the Benz dealers! Staff made sure taken care of and went out of their way to accommodate us. Lifetime customers you just earned. Continue the GREAT work guys! -Logans
0 people found this review helpful.
Nov 22, 2014
It was a pleasure doing business with you all. I would send a lot of referrals to you. I specially want to thank Peter for responding to my inquiries promptly, and representing the company with the highest level of professionalism. I'm very pleased with the overall experience. keep up the good work guys . Thanks
0 people found this review helpful.
Nov 3, 2014
Imperial has a lot of amazing deals on cars. They were about 2k cheaper than any other dealer. The salesman was very nice & showed us exactly what we wanted. We didn't end up buying a vehicle that day but will return in December to purchase a vehicle from them. All the vehicles we looked at we in excellent shape & they have a lot of cars to pick from.
0 people found this review helpful.
Oct 19, 2014
Untruthful tactics, poor maintenance of lot vehicles, would give no recommendation to consider this place. I test drove a 2011 BMW, vehicle pulled well to the right and rode rough off the lot. I immediately returned to the lot and waited for salesman (Peter?) to return from test driving my trade in. After he parked my vehicle, I told him I wanted to check out another BMW on the lot, also a recent model, looked clean. Car did not start, dead battery. Understandable except that he stated the car was so new to lot they hadn't posted it online. After it didn't start, he told me another story about the car sitting for a few weeks, although it still should have started in my opinion. Final straw was after they jump the car, several vehicles needed to be moved to get it out so my husband and I planned to grab a bite to eat, as it would be 30mins before the vehicle was ready to test drive. That was fine but as we get back into my vehicle, Peter tells me my car has a "major oil leak" and he wanted to let me know. Peter looked me square in the face and lied about my vehicle, as if I would have no idea that this was a lie. Unfortunately for him, I"m not as stupid as I looked. Perhaps his objective was to take money off the top for my trade in by claiming untruthful repairs on my vehicle? Very dishonest. I recommend others to look elsewhere as this salesman completely wasted my time.
1 people found this review helpful.
Response from current dealership:
I am sorry that you felt this way about our company, we have four location and we have over 600 cars and most of them are high end vehicle's, It happens that someone left the lights on after a test drive and we had to jump the vehicle, you never came back to test drive the vehicle after you said that you will be back, we sell more than hundred cars a month, please let us know if we can do anything in the future.
Oct 14, 2014
Great and efficient service. I knew the car I wanted and they had me in and out of the door in about 2 hours. Fastest service I have ever received at a car dealership!
0 people found this review helpful.
Response from current dealership:
We appreciate your business.

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