Hyundai 112

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2112 Rte 112, Medford, NY 11763

Sales: (631) 576-4682

Service: (631) 758-2200

Today 9:00am - 9:00pm
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Jul 15, 2015
I purchased a 2008 Ford Edge limited from them three weeks ago. I have driven the car for two days. it's been in the repair shop the rest of the time. the vehicle has been shuddering/ bucking when excellerating. even had complete loss of power at an intersection. They brought it next door to Mazda, Mazda kept it for two days then finally brought it to Ford. Ford said they knew what the problem was and replaced two transmission sensors and updated the computer system. Picked it up and guess what? Still doing the same thing. Brought it back to Hyundai 112 demanded a loaner. Made SEVERAL CALLS to my salesmen and used sales Manager Todd and never received a phone call back. The only person who has been in touch with me is the manager of service at Mazda. Poor poor customer service! I called the Mazda dealer yesterday (the car is still there) and Ford can not figure out what's wrong. We are on day four and no answers. I don't want the car back. It's a lemon. I am paying a car payment on something I don't have in my possession or can't even drive. This has been a nightmare and no one at the dealer returns or picks up the phone. The car is not even safe to drive, not a good feeling when you lose complete power in an intersection. I would never buy a ford again or shop at Hyundai 112. Funny part is they call you five times to see if you are interested in the car but never calls you when something goes wrong or sells you a lemon.
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