Huntington Beach Chrysler Jeep

16701 Beach Blvd
Huntington Beach, CA 92647

Sales: (714) 465-5790

Service: (888) 309-2762

Today 8:00am - 10:00pm
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Featured Listings
https://static.cargurus.com/images/forsale/2017/07/20/07/17/2016_jeep_compass-pic-2716072967221991481-152x114.jpeg

2016 Jeep Compass Sport Used Cars in Huntington Beach, CA 92647

Great Deal
$3,944 BELOW
Instant Market Value of $13,942

Price: $9,998

Mileage: 31,803

Location: Huntington Beach, CA 92647

Average time on market: 40 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Black Description: Used 2016 Jeep Compass Sport for sale - $9,998, 31,803 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/05/24/07/14/2015_subaru_xv_crosstrek-pic-4768398396201278602-152x114.jpeg

2015 Subaru XV Crosstrek Limited Used Cars in Huntington Beach, CA 92647

Great Deal
$3,960 BELOW
Instant Market Value of $21,958

Price: $17,998

Mileage: 40,714

Location: Huntington Beach, CA 92647

Average time on market: 39 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2015 Subaru XV Crosstrek Limited for sale - $17,998, 40,714 miles with Bluetooth, Leather Seats, Backup Camera
https://static.cargurus.com/images/forsale/2017/06/21/18/16/2015_ford_focus-pic-6540045590032222688-152x114.jpeg

2015 Ford Focus SE Used Cars in Huntington Beach, CA 92647

Great Deal
$3,802 BELOW
Instant Market Value of $11,400

Price: $7,598

Mileage: 43,439

Location: Huntington Beach, CA 92647

Average time on market: 40 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2015 Ford Focus SE for sale - $7,598, 43,439 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2017/07/20/06/29/2016_nissan_frontier-pic-983879905283602660-152x114.jpeg

2016 Nissan Frontier SV Crew Cab Used Cars in Huntington Beach, CA 92647

Great Deal
$4,301 BELOW
Instant Market Value of $22,099

Price: $17,798

Mileage: 17,718

Location: Huntington Beach, CA 92647

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2016 Nissan Frontier SV Crew Cab for sale - $17,798, 17,718 miles
https://static.cargurus.com/images/forsale/2017/05/06/06/09/2015_gmc_sierra_1500-pic-445098621792988503-152x114.jpeg

2015 GMC Sierra 1500 SLE Crew Cab Used Cars in Huntington Beach, CA 92647

Great Deal
$4,911 BELOW
Instant Market Value of $32,409

Price: $27,498

Mileage: 10,138

Location: Huntington Beach, CA 92647

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2015 GMC Sierra 1500 SLE Crew Cab for sale - $27,498, 10,138 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2017/06/14/06/23/2011_kia_sorento-pic-4693657095286968681-152x114.jpeg

2011 Kia Sorento LX 4WD Used Cars in Huntington Beach, CA 92647

Great Deal
$3,584 BELOW
Instant Market Value of $10,082

Price: $6,498

Mileage: 118,180

Location: Huntington Beach, CA 92647

Average time on market: 20 days Certified Pre-Owned: No Transmission: Automatic Color: Beige Description: Used 2011 Kia Sorento LX 4WD for sale - $6,498, 118,180 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/06/08/18/19/2015_chevrolet_malibu-pic-4992759345740233684-152x114.jpeg

2015 Chevrolet Malibu LT2 Used Cars in Huntington Beach, CA 92647

Great Deal
$3,530 BELOW
Instant Market Value of $15,128

Price: $11,598

Mileage: 40,174

Location: Huntington Beach, CA 92647

Average time on market: 37 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2015 Chevrolet Malibu LT2 for sale - $11,598, 40,174 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/06/05/18/26/2014_mazda_mazda6-pic-1889019617723895876-152x114.jpeg

2014 Mazda MAZDA6 i Touring Used Cars in Huntington Beach, CA 92647

Great Deal
$2,863 BELOW
Instant Market Value of $14,861

Price: $11,998

Mileage: 46,668

Location: Huntington Beach, CA 92647

Average time on market: 36 days Certified Pre-Owned: No Transmission: Manual Color: Blue Description: Used 2014 Mazda MAZDA6 i Touring for sale - $11,998, 46,668 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2017/05/31/07/22/2014_mitsubishi_outlander_sport-pic-8261747057166237178-152x114.jpeg

2014 Mitsubishi Outlander Sport SE AWD Used Cars in Huntington Beach, CA 92647

Great Deal
$3,196 BELOW
Instant Market Value of $15,184

Price: $11,988

Mileage: 45,930

Location: Huntington Beach, CA 92647

Average time on market: 40 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2014 Mitsubishi Outlander Sport SE AWD for sale - $11,988, 45,930 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2017/04/27/11/48/2016_chevrolet_impala_limited-pic-6367807397368843480-152x114.jpeg

2016 Chevrolet Impala Limited LTZ Used Cars in Huntington Beach, CA 92647

Great Deal
$3,699 BELOW
Instant Market Value of $14,697

Price: $10,998

Mileage: 39,172

Location: Huntington Beach, CA 92647

Average time on market: 57 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2016 Chevrolet Impala Limited LTZ for sale - $10,998, 39,172 miles with Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2017/06/08/18/19/2015_chevrolet_malibu-pic-684666321460600088-152x114.jpeg

2015 Chevrolet Malibu LT2 Used Cars in Huntington Beach, CA 92647

Great Deal
$3,446 BELOW
Instant Market Value of $15,944

Price: $12,498

Mileage: 26,875

Location: Huntington Beach, CA 92647

Average time on market: 37 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2015 Chevrolet Malibu LT2 for sale - $12,498, 26,875 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/05/26/20/06/2014_honda_civic_coupe-pic-1309025751240375413-152x114.jpeg

2014 Honda Civic Coupe Si Used Cars in Huntington Beach, CA 92647

Great Deal
$3,351 BELOW
Instant Market Value of $19,449

Price: $16,098

Mileage: 25,085

Location: Huntington Beach, CA 92647

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2014 Honda Civic Coupe Si for sale - $16,098, 25,085 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2017/06/09/06/24/2014_chevrolet_cruze-pic-9020176448019444256-152x114.jpeg

2014 Chevrolet Cruze LS Used Cars in Huntington Beach, CA 92647

Great Deal
$2,711 BELOW
Instant Market Value of $11,209

Price: $8,498

Mileage: 42,983

Location: Huntington Beach, CA 92647

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2014 Chevrolet Cruze LS for sale - $8,498, 42,983 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/06/09/18/13/2013_scion_xd-pic-1545541971595824495-152x114.jpeg

2013 Scion xD Base Used Cars in Huntington Beach, CA 92647

Great Deal
$2,875 BELOW
Instant Market Value of $10,873

Price: $7,998

Mileage: 50,643

Location: Huntington Beach, CA 92647

Certified Pre-Owned: No Transmission: Automatic Color: Purple Description: Used 2013 Scion xD Base for sale - $7,998, 50,643 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/07/20/06/29/2013_dodge_journey-pic-1418264431611292299-152x114.jpeg

2013 Dodge Journey SXT AWD Used Cars in Huntington Beach, CA 92647

Great Deal
$3,274 BELOW
Instant Market Value of $14,022

Price: $10,748

Mileage: 68,851

Location: Huntington Beach, CA 92647

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Red Description: Used 2013 Dodge Journey SXT AWD for sale - $10,748, 68,851 miles
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 17, 2017
They answer promptly..but i change my mind on that. I decide to buy a new one.
Is this review helpful? Yes | No
Jul 17, 2017
Was ready to buy this truck and they sold it out from under me, had to arrange shippers pickup and ask them if I could give them a deposit on the truck to hold it while I did this and things went quiet (email) next time I hear from them it's a I am sorry but we sold the truck, I know no one was in front of me just a local buyer walked in. Unless you live close by don't waste your time with this dealer you could be severely disappointed!!
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Jul 14, 2017
Great customer service and pricing
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Jul 14, 2017
Kameron Banks
Great communication, didn't buy from them but they kept in touch rather than me having to hunt them down.
Is this review helpful? Yes | No
Jul 10, 2017
Jassal98
I think it's a scam no one got a hold of me then when I went back to check the same car it said that the webpage was unavailable. I even called them and they said they didn't even have the car. Go check your self.
1 of 1 people found this review helpful.
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Jul 10, 2017
Great experience thanks to Carlos Deleaon !
0 of 1 people found this review helpful.
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Jul 6, 2017
Really very bad experience I bought my car Saturday June 24th and they had to fix little problem and today is July 6 and I still waiting for my car to be fixed I haven't get my car yet still at the dealer
3 of 3 people found this review helpful.
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Jul 5, 2017
Sent e-mail asking why the price was $10,000 over MSRP. Didn't hear back for a couple of days but reviewed the very small print in their add that stated there was a dealer mark-up involved
4 of 4 people found this review helpful.
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Jul 3, 2017
I was going to buy a Jeep from them but by the time they finished their deal with me they were about $7,000 over the advertised price. I went back to renegotiate a cash price but that was still more than $4000 over their advertised price. I'm purchasing a car from a private seller today.
5 of 7 people found this review helpful.
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Jun 29, 2017
Salesman I spoke with was not that excited about dealing with me, probably due to the fact I was calling from another state. If he was more agressive, I probably would take the trip and buy the car.
1 of 1 people found this review helpful.
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Jun 27, 2017
maverick_9234
Dealership responded in a timely manner
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Jun 27, 2017
1992Camaro
This dealership was quick to reply to my questions. They answered all my questions very efficiently.
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Jun 26, 2017
momofciara
Look out. I drove to this dealer and looked at 3 ram 1500's. The white one had large blobs of melted tar in the bed liner and only a valet key. The silver one had only 1 key fob and no valet key and the bed liner was gone.. I got passed to 3 different sales people, the last of whom took my drivers license and brought it back to me in a different condition than how it had been given to him, wanted major financial information even though I had already told him we were not financing the vehicle and then the price included some additional warranty which is not needed as the truck still under factory warranty. Be careful.
4 of 4 people found this review helpful.
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Jun 20, 2017
CEASAR10
Drove all the way from San Diego, CA. Was told that the vehicle has an oil leak. Car was not on the lot. It was in service. They agreed to fix the oil leak. Nice dealership but there is some customer service training needed. I decided to purchase the vehicle rather than finance and now I haven't heard from them. For the longest time when you were trying to reach someone, they're automated phone answering system would hang up on you.Finally, left a message with finance and still waiting for a call.
6 of 6 people found this review helpful.
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Jun 19, 2017
Dustin was a great salesman he picked me up at the train station. We worked out a great deal and I drove back to Baja thank you.
1 of 1 people found this review helpful.
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Jun 16, 2017
Larajoe
The sales rep was courteous I felt that as if they didn't want my business that it seemed like they were trying to give me the worst deal possible so that I wouldn't consider the offer. For the amount I was financing and a down payment they wanted the payment seem to be just over the roof because I have a new 2015 Ford Explorer as well which cost nearly three times this truck yet the dealer gave me a really good but in Huntington Beach the Builder was charge me 20% down which is around $3,500 and my payments were were still more than of my payments for my Explorer which I put 0 down
3 of 3 people found this review helpful.
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Jun 15, 2017
good
0 of 3 people found this review helpful.
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Jun 12, 2017
Crooked! Dealer advertises low sale price, loses vehicle I looked at day before, then offers 5.9% interest rate fully knowing I have 3.1% @ credit union, then adds $1000. To sale price, because I brought in my own financing. Then loses van I was looking at. Two trips/4hours sitting at dealership. Other dealers in OC know all about these guys. CROOKED!
23 of 23 people found this review helpful.
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Jun 11, 2017
Sentra_1024
Jessica was very professional, courteous and returned all of my texts and phone calls. She was also available and had the car ready for my test drive. However, I already had a pre-approval loan from my credit union. Huntington Beach Chrysler Dodge Jeep Ram's policy was to add $1,000 to the auto-loan contract if financing was not implemented at through their company. It was a great car and good price but I decided not to accrue the extra $1,000 and therefore, did not purchase the car.
7 of 7 people found this review helpful.
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Jun 7, 2017
Responded right away! Great service!
1 of 1 people found this review helpful.
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Jun 5, 2017
GuruB6D6
prompt response and helpful
1 of 1 people found this review helpful.
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Jun 4, 2017
sparkley
They contacted me right away but when I messaged them that I had a trade in that wasn't paid off I never heard back from them not good business I wouldn t recommend them minus zero rating
5 of 5 people found this review helpful.
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Jun 2, 2017
GuruRGNZ
#1- Response time was fairly quick ,but other then that I felt i was being responded to by a automatic messaging system... #2- Don't really care about the customers just sale sale sale This company will have you come down to their dealership knowing the car your interested in is No longer available #3- The buying process here is like pulling teeth, It took 6+ hours with a lot of folks standing around pre-judging I been here on several occasions twice we ended up purchasing other times were more challenging One good thing is if you threaten to walk away from a deal they'll speed the process up Lmao 0 to a 100 real quick Plus they have good prices (1star for response time and another for pricing other than that DO BETTER!!)
6 of 7 people found this review helpful.
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May 31, 2017
Would never send me information on two different trucks . I called 5 times and talked to 2 different salesmen
3 of 3 people found this review helpful.
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May 30, 2017
No one bothered to text me that the car I was interested in seeing was already sold. It took a trip to the dealership to find that out. I thought that was shady.
4 of 5 people found this review helpful.
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May 29, 2017
I called to see if the car was still available and was told that there were two close to the price above. I took off work to go buy the silver car. When I got to the dealership, they told me that both cars were sold the night before. A total waste of my time!
7 of 7 people found this review helpful.
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May 18, 2017
Guru2FPJ
The sales person(Robert) was very professional and knowledgeable. He and the manager did everything they could to make my payment manageable. This sale is still pending.
6 of 8 people found this review helpful.
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May 16, 2017
Very happy with my purchase, the finance manager Jose was awesome
2 of 3 people found this review helpful.
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May 15, 2017
Responded promptly. Asked if I needed anything. Has kept in contact even though I haven't purchased yet.
1 of 1 people found this review helpful.
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May 10, 2017
Excellent communication follow up an execution transaction did not go perfect but dealers seemed upfront and honest compared to others.
3 of 3 people found this review helpful.
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May 7, 2017
they are a bunch of clowns that work there they never return your calls and wasted 2 days trying to deal with them ,went else where to purchase new unlimited jeep , would never tell anyone to buy there
8 of 9 people found this review helpful.
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May 4, 2017
Responsive and prompt staff.
1 of 1 people found this review helpful.
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May 4, 2017
baleflx
Overall sales people seemed uninterested in helping me. They never introduced themselves or asked my name. I believe the person helping me was named Toby based on cards on his desk. They informed me that the car I wanted to buy would cost 1000 more than advertised because I was using cash. When inquiring about financing, the refused to answer my question about when I could pay off the loan with no penalty. So in a nutshell I said I wanted to buy the car if thecould answer that question, but refused to do any leg work to figure it out. Lastly the cars I wanted to look at were advertised online as available but in reality had yet to be serviced so they could not be test driven. I ended up buying elsewhere.
14 of 14 people found this review helpful.
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Apr 25, 2017
Excellent at getting back to you and scheduling an appointment. I decided that Huntington Beach was too far to travel when there were several cards for sale in my area.
2 of 4 people found this review helpful.
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Apr 24, 2017
GuruZWWJ
Returned call back quickly.
1 of 4 people found this review helpful.
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Apr 23, 2017
Received at least 8 emails from 3 different staff members. Turned out they were 300 miles from me and the cash price was $1,000.00 more than the price in the list price. Can't fault them, I never responded.
2 of 2 people found this review helpful.
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Apr 22, 2017
Very professional, got out of there in no time with my new truck.
2 of 2 people found this review helpful.
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Apr 13, 2017
peter rodriguez
Great dealer to buy cars from...
1 of 3 people found this review helpful.
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Apr 12, 2017
JohnHellcat
10
Best prices in nation
3 of 4 people found this review helpful.
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Apr 11, 2017
very good several responses
1 of 2 people found this review helpful.
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Apr 8, 2017
Advertised price only available if using dealers high interest financing. Not interested in such tactics.
15 of 15 people found this review helpful.
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Response from Huntington Beach Chrysler Jeep:

Steve- Rates through Dealership are competitive based on your FICO. We sell over 800 loans per month to banks and have rates as low as 1.9%.
Apr 4, 2017
Christopher Reyes
They were pushing for my phone number and refused to give me a price over email. I live over an hour away and was doing research to get the best deal. They just wanted to get me in the door for a test drive.
12 of 12 people found this review helpful.
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Response from Huntington Beach Chrysler Jeep:

Christopher- We advertise the price? What more could we offer you? We don't need you to drive the vehicle to buy it.....
Mar 28, 2017
Uswddc02
They followed up appropriately.
4 of 7 people found this review helpful.
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Mar 24, 2017
Truck was advertised as ready to go then when offering less they say we can't and next they say oh its not quite available yet and try and sell something else for alot more. Also pulled ad the next day on original truck...... Bate n switch......seems a scam after reading a few other reviews
22 of 23 people found this review helpful.
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Mar 17, 2017
Drove 60 miles to go see vehicle after receiving an email for an appointment and stateing that the vehicle will be ready and clean. When I arrive they said that the vehicle was in service and wasnt avaliable. They ask me if I was interested to see another vehicle. I left the dealership without hesitation. SWITCH AND BAIT MOVE
32 of 34 people found this review helpful.
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Mar 16, 2017
pleasant to talk to.
2 of 7 people found this review helpful.
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Mar 14, 2017
Great experience! I was blessed to find my car in this dealer. Nobody was pushing me to buy something else or sell other products. They did their job perfectly, without wasting any of my precious time. I bought my car , simple and quickly. I do recommend this dealership.
7 of 14 people found this review helpful.
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Mar 8, 2017
I contacted dealer for test drive. I bought it. Great experience. Haven't done service yet, hope it's as enjoyable
5 of 7 people found this review helpful.
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Mar 2, 2017
bought the car that day!
4 of 7 people found this review helpful.
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Feb 26, 2017
Verygood
3 of 7 people found this review helpful.
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Feb 19, 2017
ctessa789
All I can say is buyer beware! If you value your time and money then go elsewhere. First off I had to call 3 different times and speak to 3 different sales people to get answers to my simple questions. Most of the time the answer was "a sales manager will have to call you back." Then I would never receive a call back. Unfortunately, this dealership had the only car that was spec-ed exactly like I wanted or else I would have gone elsewhere. When I finally got answers to my questions. I set an appointment and got my family of 6 up at 5am and drove 4 hours to be there when the dealership opened, only to have the sales person be 15 min. late. Then I had to wait over 3 hours to buy the car when I was already pre-approved and knew the exact vehicle I wanted. Once in finance, they have you sign your document on a weird virtual desk. The problem with this is it is hard to see all the extra items they try and add to your bottom line like: gap insurance, tire filler, warranty, etc. Even though I had already clearly stated I wanted nothing extra on the vehicle they tried multiple times to get me to sign before taking it off the contract. Very shady. Also, if you don't finance with them they raise the price of your car and the rates they offer are far from competitive. Their prices are too good to be true, and their customer service is highly lacking. Beware.
51 of 53 people found this review helpful.
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Feb 6, 2017
I sent a request and email SPECIFICALLY asking a couole of questions and SPEFICALLY stating I didn't want to do phone calls just answer my questions via email and don't call me. I got automated, impersonal responses via email AND text as well as several phone calls. They never did answer my questions. I don't shop where people don't listen.
28 of 29 people found this review helpful.
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Jan 24, 2017
Jhoan97
I gave it a star because other than being lied too the guy who helped me out was cool and helpful. I went by to check out a car with my wife and waited about 20 minutes till they located the car. Once we checked it out it was great better than I expected. Unfortunately I wasn't able to test drive it the salesperson told me it wasn't smog certified so I had to sit in the passenger seat while he drove me around but stillfell in love with the car. When we returned he specifically told me that we could talk numbers but I couldn't buy the car For about a week or so and had to wait till it was certified so I left and told him I'd be back then to close the deal. Then it turns out the car was sold not even 24 hours after I left. I would've bought the car if they given me the chance too.
36 of 37 people found this review helpful.
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Jan 20, 2017
Best car buying experience by far that I have ever had. At no time did I feel stressed, rushed or pressured. Everybody was so helpful in trying to get us the best deal possible. I would highly recommend it.
4 of 12 people found this review helpful.
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Jan 20, 2017
Gave it one star because I contacted the dealership in regards to a car I was interested in purchasing. They contacted me and said the car sold a couple days ago. Okay......then remove the posting.
32 of 37 people found this review helpful.
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Jan 12, 2017
I drove the vehicle and I liked it, but I didn't buy it because they were giving me next to nothing for my trade in. I called back about five days later to inquire about the vehicle, but they never called me back.
22 of 23 people found this review helpful.
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Jan 10, 2017
margie777
Purchased vehicle, noticed a problem within two hours, called and emailed, no response. Two days later called again, said they would get back to me. Now ten days!!!
29 of 32 people found this review helpful.
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Dec 7, 2016
Jdromine32
Overall good experience. Come prepared with your own financing on older vehicles.
6 of 8 people found this review helpful.
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Nov 30, 2016
excellent
2 of 14 people found this review helpful.
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Nov 28, 2016
They called and I went but the car wasnt ready as they just got it in.
5 of 7 people found this review helpful.
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Nov 27, 2016
The manager and salesperson were fine but the car did not meet my expectations. It had scratches on the hood and side and the two back tires did not match the two front tires. I don't feel as if the manager represented the condition of the vehicle before I made the trip to see it.
14 of 16 people found this review helpful.
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Nov 17, 2016
Excellent fast response time and follow-up !
1 of 6 people found this review helpful.
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Nov 17, 2016
The truck had no warranty makes me think that a 2016 truck from a dealer has had some trouble with it in the past and the dealer doesn't want to be responsible for it otherwise I would be interested in it.
21 of 21 people found this review helpful.
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Nov 9, 2016
New car side misrepresents the cars and tries to hide added costs to your purchase. A sales manager came over with a payment proposal for extra months and added $34 a month for 75 months. He was trying to slip in a $4275 add for a unwanted warranty that i refused previously. The sales person showed us a filthy car, and said that they do not wash them until sold to keep the them from getting scratched up. We purchased a new car and when they gave it a quick cleaning (they called it a detailing) we went out to inspect it and found scratches and a chip in the door. When questioned the sales man said that we purchased it "As is"... "It's a floor model" That was a total lie. It was filthy from the back lot, and no comments or statements were ever made prior to purchase to indicate there were cosmetic issues. After 2 days of complaints they spent 5 minutes rewashing the car and ran a buffer over the paint and removed 25% of the scratches. I had asked them earlier in the day to provide one of their touch up pens for the paint chip. they said ok but when we made the return trip they said it was too late to get the item from their parts department. i had to wait an hour for the sales agent to get a manager to promise to have one available for a third trip. one more item listed on the price of the car was 8- gal of fuel. i had to fight them to get them to add fuel to the car on the return trip, and the only reason they topped off the car was because we had already filled the tank the day before and it showed 7/8 full. I hope people get to see this report. After the fact we heard other bad encounters with this dealership and read their reviews. "This dealership is like Costco" stated the floor manager. "We buy in bulk and sell cheep." "Buyers should expect minor issues and take that into account when purchasing from us." This is a dealership you can not trust i will not let them service this or any car that i own, and i will not recommend this dealership to any one. Do not buy from them unless they have the car detailed first, and i recommend that they do not service or repair you vehicles. "I had a ram truck that was in their shop after being hit on the freeway and i had to bring it back 5 times till i gave up " They had also messed up the wiring on the truck and caused the fuel mileage to drop by 8-mpg. Avoid them unless they have a great price. Best of luck, Mike
65 of 66 people found this review helpful.
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Aug 28, 2016
Tak was great to work with and made this the most pleasurable used car sales experience. Watch out for dealership add ons, but they have large inventory, book value prices and great variety. Ended up finding a better car after looking at the one we found listed.
7 of 8 people found this review helpful.
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Aug 27, 2016
Sale person contacted me to set up appointment to see the vehicle. Went to the appointment that was agreed on sale person was not there to show me the vehicle and to top it off vehicle wasn't even ready for sale . Wasted my time made me drive from downey to Huntington Beach for nothing! Horrible service there will never go back or consider buying from them ever and would not recommend at all. Even with the bad experience the person who helped promised to call me back when the vehicle was ready for sale but never did reach out to me at all shows how much they want to sell vehicles.
28 of 29 people found this review helpful.
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Aug 26, 2016
Good dealer
1 of 9 people found this review helpful.
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Aug 21, 2016
Everybody there was great I love my new car!!
2 of 11 people found this review helpful.
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Aug 19, 2016
All were very nice. Only issue was waiting for them to detail the car. Feel that as soon as we started paper work car should have been taken to start cleaning. Would have cut our 1 hour wait to 20 minutes. Over all good experience.
7 of 8 people found this review helpful.
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Aug 15, 2016
The pictures look nothing like the truck when you get there holes in the seats scratches everywhere pictures were misrepresentation wasted time driving out there
17 of 17 people found this review helpful.
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Aug 14, 2016
Over all the experience of the sales person I was with didn’t impress me with his knowledge of the vehicle is was interested in I can't recommend them as a good dealership to anyone.
15 of 16 people found this review helpful.
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Aug 13, 2016
This dealer is good they're very far for me to drive so I only spoke on the phone with them
1 of 5 people found this review helpful.
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Aug 5, 2016
mjwork10
Nice on phone. Car didn't exist though. Magically sold even after I called to verify it was still on lot
12 of 13 people found this review helpful.
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Jul 30, 2016
I bought this car. The experience was pleasant, but they rushed me past the amount of debt I was getting into. I am disappointed, but it is my own fault.
8 of 8 people found this review helpful.
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Jul 24, 2016
Great price for the van. It was covered in dirt until I left the dealer with it. They didn't tell me the paint had a couple of boo boos in it. Price was great so oh well. Would have liked to know before I bought it but couldn't see them thru the dirt.
9 of 9 people found this review helpful.
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Jul 19, 2016
Response was quick
1 of 4 people found this review helpful.
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Jul 17, 2016
Drove all the way there and the truck wasn't even ready for sale. The truck was in bad shape. Good from far, but far from good.
17 of 17 people found this review helpful.
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Jul 15, 2016
Excellent customer service
1 of 7 people found this review helpful.
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Jul 14, 2016
They gave me a quote and I was approved for a loan. I travelled from LA to Huntington Beach by bus. When I got there, they pulled the old bait and switch. They doubled the quote that they gave me over the phone and refused to show me the percentage rate or the loan approval screen...I walked out... Bus back to LA... Wasted my whole day.
26 of 26 people found this review helpful.
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Jul 12, 2016
I was contacted quickly but explained that I sent my request in error because I was looking for a Diesel version and this vehicle was not. I was asked if I would like them to look for what I wanted and get back to me. I said that would be fine. Today I get a call from a muttering salesperson who says, "I am contacting you because I have seen you were talking to our manager" And you are looking for a Grand Cherokee. I told that yes, I was but I was only looking for a diesel version. "Oh?" he says. "I see here you are looking for a used Diesel, we have none of those right now but I will send you to my new car department" I asked if he really just called me to tell me they didn't have what I was looking for? (the manager had told me that the day before) "well I can refer you to our new car department or talk to you about alternatives..." I told him that not only did I NOT want an alternative or a new car that he should take my contact info out of their files and shred it because I won't be doing business with their dealership. And then I hung up. Thank you Huntington Beach Chrysler Dodge Jeep Ram for completely wasting my time
19 of 19 people found this review helpful.
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Jul 9, 2016
Very difficult buying experience. Very shady in the way they operated with me. I never felt comfortable or informed, and they didn't much care about customer satisfaction.
19 of 19 people found this review helpful.
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Jul 8, 2016
This dealer posted a car the was not ready for sale they are terrible,there customer service is the worst and nobody knows what there doing
18 of 18 people found this review helpful.
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Jul 6, 2016
martisas
They got back to me fast, but I had decided to go with another car.
1 of 4 people found this review helpful.
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Jul 1, 2016
Hi the servlce was great. But i called them one night before to make sure they accept ITIN number for financing application and they said Yes. So i took a lift from all the way west hollywood to hungtinton and they couldn't proceed with an ITIN number although I asked in advanced than came baack allthe road back again. 85 miles with lift costed me 100$. They should know and make sure in advanced before calling the customer to their place. Thanks
9 of 9 people found this review helpful.
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Jun 25, 2016
I tried to buy this car a few times but just yesterday 6/23/16 got an email saying that they could finance but.....its the buts that always get ya.
16 of 16 people found this review helpful.
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Jun 19, 2016
Never went to see car after contact I went somewhere else and found same car same year less mileage and even greater deal. But this would have been my second choice had the other deal didn't work out. They was anxious to sell the car keep calling me
10 of 10 people found this review helpful.
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Jun 19, 2016
Excellent service.
1 of 4 people found this review helpful.
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Jun 19, 2016
When I asked to take it to a mechanic they told me it needed $150" worth of work. Saved me some time.
4 of 7 people found this review helpful.
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Jun 18, 2016
I think that they did a great job in the interacting, however they could not help me to get into the set of my dream car...mostly disappointed.
2 of 3 people found this review helpful.
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Jun 2, 2016
They Contacted me right away and gave me a brief summary about the car. Very nice and friendly
1 of 2 people found this review helpful.
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May 26, 2016
donnieace
5
Asked to schedule and app. for a car I wanted to see at a good price. Got called the day before the appointment to inform me that the car was no longer there. The rep did not even know what happened to it. I was emailed another car offer, similar to the one I was looking for. Again, I informed that the 2nd car could not be found; this time, it was the day of the appointment. I was told not to worry because they still had great offers for the vehicle I was looking for but not for the price that was listed on their first car. I did not bother to contact them again.
16 of 16 people found this review helpful.
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May 26, 2016
Great experience.
1 of 3 people found this review helpful.
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May 24, 2016
I was promptly contacted and took a test drive but we were unable to agree on a deal
2 of 2 people found this review helpful.
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May 21, 2016
Very nice people
1 of 3 people found this review helpful.
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May 20, 2016
Terrible service. Sales guy said he'll call me back. And he did not.
10 of 10 people found this review helpful.
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May 17, 2016
Was told by sales Mgr.last fri. that Cash deal would cost me 500.dollars more
10 of 10 people found this review helpful.
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May 14, 2016
dimini949
Jose was the best and very patient, he's the finance manager.
1 of 3 people found this review helpful.
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May 10, 2016
Extremely kind and did a great job on helping me in understanding on buying my first car. Did everything in their power to get me a good deal.
1 of 2 people found this review helpful.
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Apr 20, 2016
abhi_kr
Good
1 of 3 people found this review helpful.
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Apr 9, 2016
They contacted me immediately and were very helpful. I didn't buy a car from them but my experience with them was very good.
1 of 3 people found this review helpful.
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Apr 7, 2016
They responded quickly. We scheduled a time and Oscar called to let me know when the car sold and saved me a trip there. Oscar and Sophia were helpful
1 of 2 people found this review helpful.
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Apr 6, 2016
I could not make it down to see chris but i liked speaking with him
1 of 3 people found this review helpful.
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Mar 5, 2016
Good response time to my inquiry.
1 of 4 people found this review helpful.
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Mar 1, 2016
Was an awesome. Quick response
1 of 3 people found this review helpful.
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Feb 26, 2016
Quick and helpful
1 of 2 people found this review helpful.
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Feb 23, 2016
Waste of my time! Most unorganized dealership I have ever experienced. I was interested in a silverado work truck, the sales team called me in the morning about 930 a.m wanting to know if I was going to come down for a test drive. I drove 30 minutes or so ,arrived just after 10.a.m keep in mind same day as they called . I walked in ask to speak to the guy that contacted me he said he couldn't find the truck now ? He then proceeds to ask me what kind of truck it was again as he clearly has an email that he sent me and just left me a voice mail 30 minutes prior telling me how easy it was to get me into the silverado . He then tells me he found it so we walk outside around the corner and low and behold NO truck. He then says sorry we must of sold it. I looked at him and said you sold it in the last 30 minutes . He look dumb founded and I just walked away. A waste of my time and gas. Will never do business with this company!
10 of 10 people found this review helpful.
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Feb 18, 2016
Great
1 of 3 people found this review helpful.
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Feb 18, 2016
Kunney
The dealer had a picture of the vehicle with a hardtop and fenders that were the same color as the vehicle all white and when I saw the vehicle it had a blacksoft top that andblack defenders didn't look anything like the picture very misleading
7 of 7 people found this review helpful.
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Feb 14, 2016
Only experience was through phone since I purchased a car before the appointment I had set up with thid dealer. I received many calls, few texs, and ine email fron them. Sales ppl that clk me were extremly polite.
1 of 1 people found this review helpful.
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Feb 14, 2016
Great dealer
1 of 2 people found this review helpful.
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Feb 13, 2016
Wondermint33
Contacted me in timely manner. Great customer service ;)
1 of 2 people found this review helpful.
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Feb 4, 2016
vonrad001
Dealer responded and communicate via e-mails and phone
1 of 2 people found this review helpful.
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Jan 29, 2016
Excellent place to by a car. Chuck was very helpful looking at numerous cars, ended up getting exactly the car we wanted at the perfect price. Definitely worth the hour and a half drive.
1 of 1 people found this review helpful.
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Jan 24, 2016
diyonne566
Ive bought 4 cars now from them and traded in 3, I've established a computer system relationship, I now can walk in, pick any car, and leave, no paybstubs, no bank statements, no waiting, nothing, I pay my loans on time and they know I always will in the future. Thats all it takes. Establishing a relationship with 1 dealer is key. Im afraid to go anywhere else, and why would I?
2 of 2 people found this review helpful.
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Jan 23, 2016
Nice
1 of 2 people found this review helpful.
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Jan 18, 2016
Went for an appointment, waited 30 minutes to get helped. Found a good car, I had to unlock my credit from previous identity theft. I went home to unlock it as I didn't have my info with me (my mistake). It took them four days before contacting me again. By that time I purchased another vehicle.
6 of 6 people found this review helpful.
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Jan 17, 2016
Doesnt deal at all, dont waste your time.
6 of 6 people found this review helpful.
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Jan 15, 2016
just terrible experience. Show up and no one treated me like a customer.
6 of 6 people found this review helpful.
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Jan 11, 2016
:)
0 of 1 people found this review helpful.
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Dec 27, 2015
They help me that's why I drove 12 hours
1 of 1 people found this review helpful.
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Dec 26, 2015
Great prices, Paul Wang was great. They exceeded our expectations on a wonderful vehicle; however, my wife got cold feet.
1 of 1 people found this review helpful.
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Dec 22, 2015
Great! They took care of me very well. Quick, efficient, friendly and accommodating.
1 of 1 people found this review helpful.
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Dec 20, 2015
Terrible!! They said soft ran on my credit and It was hard ran, then I was approved and asked me to come in to make the deal and take the car home. the dealer is 3 hrs away! I was exited and started driving. After an hour of driving they call me and tell me they sold it!!, but they have others cars. I was very upset. I believe they lied to me and they just wanted me to come in No matter what!! Waisted TIME, GAS, CREDIT POINTS!! WILL NEVER DO BUSINESS WITH THEM!!
9 of 9 people found this review helpful.
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Dec 20, 2015
Great! Responded quickl & professionally
1 of 2 people found this review helpful.
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Dec 16, 2015
Great customer service from Oscar and Jessie.
1 of 1 people found this review helpful.
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Dec 4, 2015
The best experience I've had buying a car. I highly recommend them.
1 of 1 people found this review helpful.
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Nov 19, 2015
They were nice but the truck they had listed was not the right truck
2 of 2 people found this review helpful.
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Nov 18, 2015
Called spoke to two different people that couldn't find the truck at first, then another one found it, went to see it but it wasn't ready to test drive, went back on Saturday as planned and it still wasn't detailed and smelled like dogs lived in. That was enough.
7 of 8 people found this review helpful.
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Nov 17, 2015
Didn't really have a handle on their inventory. What was shown on the internet was not actually what was on the lot. My salesperson was nice enough but as a group, they didn't seem to be overly helpful.
5 of 5 people found this review helpful.
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Nov 14, 2015
jc1969
Bought the car from them!
1 of 2 people found this review helpful.
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Nov 11, 2015
My husband and I didn't like the fact that we had to fill out credit application while having to wait for two vans that were 3 miles away to view. We waited 45 minutes we got tired of waiting so we left.
7 of 7 people found this review helpful.
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Nov 11, 2015
Good
1 of 2 people found this review helpful.
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Nov 10, 2015
Very attentive with all my questions! Quick email response!
1 of 1 people found this review helpful.
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Nov 5, 2015
mlopez83
Great!
1 of 2 people found this review helpful.
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Nov 2, 2015
very nice talking with Chris unfortunately they did not have the right color vehicle I needed.
1 of 1 people found this review helpful.
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Nov 1, 2015
Great price and experience. You just have to watch out for the little extras they tack on in finance.
1 of 1 people found this review helpful.
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Oct 28, 2015
Fast and really helping trying there best to get the deal
1 of 1 people found this review helpful.
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Oct 25, 2015
Dylan has great customer service, called me often to offer me a car comparable to the Chrysler 300 and followed up when it sold. Thank you Dylan!
1 of 1 people found this review helpful.
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Oct 20, 2015
Heard back but never did they follow up after that phone call.
4 of 4 people found this review helpful.
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Oct 19, 2015
The guy that was helping me was very attentive.. Very nice.!!! But his boss was a jerk ..we couldn't talk to him has no respect towards his customers I felt very upset..!!!
7 of 7 people found this review helpful.
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Oct 10, 2015
johnnyrocket58
They tried to find a car for me but would not take a little less to make a sale.
1 of 1 people found this review helpful.
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Oct 8, 2015
Drove almost 2 hrs. each way to see a car on which they failed to tell me they already had a deposit.
6 of 6 people found this review helpful.
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Sep 5, 2015
Happy with purchase
1 of 1 people found this review helpful.
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Aug 18, 2015
Lack of communication between employees leading to poor service
5 of 5 people found this review helpful.
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Aug 14, 2015
Sales people are idiots. They never followed up with me after initial call and didn't know enough about the vehicle I was interested in purchasing. Further, they seem uninterested in my business and didn't care. You would think they would be more helpful, especially when someone is interested in buying a $60,000+ 8 year old car.
6 of 6 people found this review helpful.
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Aug 13, 2015
They got in touch with me quickly and have been very polite
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Aug 8, 2015
nice people no deal
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Jul 30, 2015
Said they would call and tell me if the car was still available AS WELL as the price because the initial call said price could change, didn't talk about price on call. Don't trust swith and bait possibly.
5 of 5 people found this review helpful.
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Jul 23, 2015
Very excellent sales staff, they follow up on a lead without being too aggressive
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Read 119 old reviews
Jul 10, 2015
Great sales. No pressure. Helena chapman and Tom Cruz were very courteous. Worth checking out.
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Jul 3, 2015
Very prompt and professional.
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Jul 2, 2015
ceeshaw
Very polite...helpful....
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Jun 28, 2015
Staff was friendly and kind however they did not follow through and meet their deadline.
3 of 3 people found this review helpful.
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Jun 28, 2015
Good
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Jun 27, 2015
Best experience buying a pre-owned vehicle.
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Jun 25, 2015
Was the wrong. Car they were advertising
1 of 1 people found this review helpful.
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Jun 22, 2015
Had a very good experience with everyone there!
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Jun 18, 2015
Good
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Jun 15, 2015
Awesome
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Jun 13, 2015
Dealer did not disclose the car was not setup for blue tooth. The price was good and the car runs great. The dealer did buff out the some scratches from the passenger side of car.
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Jun 6, 2015
jonellj1223
Called on a thursday around noon. I needed to know the "out the door price" because i would be traveling 3.5 hrs away. I spoke with Matt (very nice) not pushy at all and helped me get all the information that i needed in order to just drive up and sign documents. I went the next day and wasn't able to get to the dealership until 8:30 so matt was going for the day. Koby Padilla helped us and he was just the biggest sweatheart possible. they were extremely busy and he tried to make the wait as fast as possible. Everyone was very friendly and we were in and out in about 2 hours. I will definitely be returning for any other car purchases. thank
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Jun 5, 2015
Very happy
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May 26, 2015
Dealer responded from email...but never got back to me after we spoke. Dillion was the sales rep...he has been w the company 3 weeks... Nice kid, but no follow up
2 of 2 people found this review helpful.
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May 23, 2015
They honor the price on car gurus.
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May 22, 2015
Goo service all around. I just wish they would've filled up my tank before leaving. They only filled up half ways. Real Bummer.
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May 21, 2015
Great, friendly
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May 19, 2015
They are great... very helpful
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May 12, 2015
Customer Service is not at par with other dealerships we've visited. Watch for the hidden fees.
4 of 4 people found this review helpful.
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May 5, 2015
Already bought a car
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May 2, 2015
after test driving car and agreeing on buying car, half way through paper work, sales girl walks off laughing to supposedly help a spanish family who dint speak english, only to come back and tell us sorry we sold the car to someone who she was suppost to have meeting with about the car. But see she told us that before we test drove it, but she told me first come first serve!! then when i said that to her, she said that the previous family already did some paper work earlier that day. which was another lie. cause while my mom was doing the paper work for about 30 mins, i went outside to take pics of the car. and the family was there with a different sales man, n i heard the farther say he just drove by earlier and saw the car and wanted his son to see it. no paperwork was started, they just got a better deal by ripping off that poor family for a higher interest rate. i drove 2 hours for this treatment... its sick!
4 of 4 people found this review helpful.
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Apr 28, 2015
Good
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Apr 20, 2015
Dealer is bad at communicating with customers
4 of 4 people found this review helpful.
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Apr 17, 2015
Listed car options incorrectly....
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Apr 16, 2015
I was getting calls at 9:00 pm
2 of 2 people found this review helpful.
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Apr 8, 2015
John is excellent
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Apr 8, 2015
All the cars were dirty even when I had an appointment to see a car.
3 of 3 people found this review helpful.
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Apr 5, 2015
Worked with Uriel he was awesome! Nice, patient, great customer service!!! Work to help me get a great car in my budget!! Ended up being able to get a better keep than what I originally went in for! Thanks guys!!!
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Mar 31, 2015
Great site
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Mar 10, 2015
Excellent sales department - great inventory.
Is this review helpful? Yes | No
Mar 6, 2015
Very nice people and good costumer service
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Mar 2, 2015
Vehicle had 29741 miles when I got there 3000 more than advertised, a "typo" I was told. Aggressively tried to sell oil changes, nitrogen in tires, gps and an overpriced warranty. I bought the car at a good price but these guys are the stereotype for used car salesmen. Buyers need to be on their toes.
2 of 2 people found this review helpful.
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Feb 28, 2015
Made appointment early in week to test drive a Titan. They called the night before to confirm and I called that morning to confirm that the car was there. They couldn't find it. My salesperson called back to confirm it was there. I specifically told them during both calls that we were driving quite a distance. When we got there,(an hour late) the car was still being "detailed". They finally brought it out and all they had done was spray it down and the inside was filthy! Disgustingly dirty! We decided to give it a test drive anyway, only to be told that we couldn't, because it hadn't gone through all the safety inspections. We left without test driving anything. I eventually received an email from the salesperson telling me that the car was now ready, only for it to be sold that same night.
2 of 2 people found this review helpful.
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Feb 27, 2015
not the truck i wanted
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Feb 18, 2015
The truck was as advertised. The dealership failed to address a known issue even when repeatedly prompted to do so. I ended up making the purchase.
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Feb 14, 2015
Gre as t responsiveness and customer service.
Is this review helpful? Yes | No
Feb 9, 2015
Salesman failed to provide me information. Once he did several days after my inquiry the vehicle was sold. Very poor customer service.
2 of 2 people found this review helpful.
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Feb 1, 2015
Great customer service, and they were willing to work with me and was given full warranty on the car . Great choice for a dealership
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Jan 27, 2015
Very clear phone and email communication about this and other cars.
Is this review helpful? Yes | No
Jan 23, 2015
It was good,I talked to the Internet salesman,and he got right to the point. He answered all my questions regarding the pick up I was interested in.
Is this review helpful? Yes | No
Jan 4, 2015
Very courtesy
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Dec 17, 2014
I didn't actually purchase from Huntington Beach Chrysler Dodge Jeep Ram (they found the vehicle I wanted a bit too late), but they were very helpful, easy to work with, and straight with me about what they had.
Is this review helpful? Yes | No
Dec 14, 2014
they have no units during my visit
1 of 1 people found this review helpful.
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Dec 7, 2014
Good called right away
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Nov 21, 2014
Took hours to complete a purchase as they continually tried to sell one slimy unnecessary additional product and they hoped that exhaustion would result in agreeing to buying useless products just to get out of their dealership. One of the sales managers actually yelled at me for asking how long this paperwork was going to take? Then I was told that the interest rate on financing with chrysler finance was going to be 5% so it would cost me too much in interest to claim the $500 rebate on financing with chrysler finance and lo and behold they actually financed the loan with Chrysler finance at 2.9% and they obviously kept the $500 rebate for themselves-- I would never buy a car from this dealership ever again- they treat you like some kind of pawn in their slimy car sales game- run don't walk to any other dealership- this is my experience others may have other experiences - good luck -and be prepared to run a gauntlet if you try to buy a car from this dealership. By the way the best foolish add on was $1,900 for spraying some stuff on the seats! Please--
3 of 3 people found this review helpful.
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Nov 14, 2014
Tarzanas
Was nice talking to.Thumbs up!
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Nov 8, 2014
Amazing fantastic gentlemen that say the truth right off the bat
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Nov 6, 2014
Good
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Oct 20, 2014
best Dodge Dealer in town.
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Oct 6, 2014
Did not have the car I wanted.
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Sep 17, 2014
Responded but they did not want take my cash.
2 of 2 people found this review helpful.
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Aug 26, 2014
Ad misrepresented the vehicle. We drove 5 hours to pick up the car only to find that it did not have AC. Who in Southern Calif buys cars without AC?
1 of 1 people found this review helpful.
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Aug 24, 2014
very helpful
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Aug 23, 2014
Very good with follow up information and car fax
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Aug 19, 2014
Good
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Aug 16, 2014
Very welcoming and pleasant - no pressure.
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Aug 15, 2014
Better late than never I suppose, but days after I bought elsewhere I got a call from this dealer. You snooze, you lose.
1 of 1 people found this review helpful.
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Aug 11, 2014
What a bunch of liars. The HHR I went to see was not what was represented on line and over the phone. I drove from Las Vegas to their store to see the car. I wasted my time and my money ($150.00) fooling with these clowns!
2 of 2 people found this review helpful.
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Aug 6, 2014
Very bad business. I drove there after spoken with a salesman, finding out car was sold the day before.
1 of 1 people found this review helpful.
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Jul 22, 2014
High pressure sales not honest
1 of 1 people found this review helpful.
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Jul 6, 2014
great to work with . We bought the car.
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Jun 13, 2014
The salespeople were not as professional as others and the facility wasn't as kept up or clean as others that we've gone to.
1 of 1 people found this review helpful.
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Jun 12, 2014
Stoked. In and Out Although salesman who made appt with me did not show up
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May 19, 2014
Oscar Duarte at Huntington Beach, was great and very helpful at letting us get an all around tour of the car we wanted to see. Honest people.
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Apr 27, 2014
Nice people and easy to deal.
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Apr 26, 2014
Good transaction and very reasonable on price. They missed on the delivery date promised a couple of times which is why not a 5 rating. But I would buy from them again.
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Apr 18, 2014
Everything was great, they just took a bit to deposit my check I wrote. but that's not even a big deal so they were great.
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Apr 9, 2014
Good follow up,no deal yet
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Apr 2, 2014
I drove 50 miles to buy a car there. The CAR FAX sticker on the car said "No accidents." However, when we were actually buying the car in the finance manager's office, he offhandedly revealed it had indeed been in an accident. He stonewalled as long as he could, but when I read the CARFAX, it was pretty damning.
1 of 1 people found this review helpful.
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Mar 19, 2014
ok
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Mar 19, 2014
great
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Mar 10, 2014
Dealership is only willing to work with you if you finance through them.
1 of 1 people found this review helpful.
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Mar 9, 2014
Ofer cars already sold
1 of 1 people found this review helpful.
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Feb 27, 2014
Good
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Feb 24, 2014
very courtious and willing to work with you will try to please you overall great experience but did not buy car
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Feb 15, 2014
I actually went up there to get a dodge charger 2012 instead but at the time my family decided payments was a little to high great staff chuck was nice and aldon was very cool to work with would recommend this place to all
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Feb 12, 2014
Great dealer, everyone was very friendly, definitely recommend if you want to buy a car
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Feb 4, 2014
Prompt communication and follow up
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Feb 2, 2014
Gary Jones in internet sales was great. He was very knowledge about the vehicle we were looking to buy, but not at all pushy. There were no surprises and we were able to close the deal on the vehicle. The vehicle and price were exactly as advertised. I looked at hundreds of vehicles online and they were by far the cheapest. It was worth a realtily long drive to close the deal with them.
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Jan 29, 2014
Sales rep was good. No pressure. Informative. I had asked about tire options, reviewed what they had, then told them i would think about different rims & tires and let them know later if I had any questions on upgrading. So, after selecting a car and agreeing on payment, when I met with their finance team, they added many extra items, including tires and rims, a years worth of oil changes at a high cost, and nitrous filled tires w/ a cost to use nitrous filling stations. Not one of these things was disclosed. They did not ask if I wanted the options added - they just added it to the bill. When I asked what the costs were, they said it was included in overall cost. I had to ask more questions for them to admit these costs were in addition to the cost i had agreed to pay - not included. When i asked that they remove the options, they gave a lot of push back and tried to make me feel like i was the bad guy. So, for lack of transparency on their end, for not being upfront about options they were adding on my bill, and for making it difficult for me to remove the items and get what i had agreed on - i have to give them a 2 out of 5 stars.
1 of 1 people found this review helpful.
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Jan 24, 2014
Too bad zero is not an option!! They advertised a car and everytime I called or visited it wasn't there. The manager supposedly had taken it.
1 of 1 people found this review helpful.
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Jan 23, 2014
My wife went into Dealer ship to buy vehicle. GM never called her back after she left because the process was taking too long! I had to step in the following day to correct the issue with another sales rep. Progress from there was better and we purchased vehicle
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Jan 19, 2014
Responded quickly, but I found a better deal elsewhere.
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Jan 11, 2014
Ruby_22
Too busy to notice me.
1 of 1 people found this review helpful.
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Jan 8, 2014
After I negotiated for the price I wanted, the fees to be added was not cleared. The finance dept did not speak to me directly at first, but rather sent someone in the sales department to push for a final price without going over the final price with all the details involved, such as, tax , document fee, and license fee. I felt be pressure to agree on a price that was not clearly explained. That was not professional. Finally, I met up with the person in finance, who lay out the entire detail on the fees involved which would lead to a final price.
1 of 1 people found this review helpful.
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Jan 8, 2014
Responded but didn't have the model we were looking for.
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Jan 4, 2014
We were there way too long. Tried to sell us things we did not need and did not want. After we told them no, the finance guy still put them on the contract. Had to return to re do the contract. Gave us a good price on the vehicle, but killed us on the trade in. Put pressure on us during the sale by telling us that someone else was there to buy the car. My guess a relative of the sales people. We didn't buy it, but did buy the car. Don't let them rush you. and triple check any sales finance contract before signing.
1 of 1 people found this review helpful.
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Dec 27, 2013
They tried to sell me some additional 5 year long service and I said I didn't need it. Then the sales guy got sort of upset. Anyway, when they showed me the bill i saw that there was about $ 250 extra and I said it must be wrong. The guy said he didn't know what that was, then he went to his boss and figured out it was some additional option (3 day car return policy) I never asked for, nor was it mentioned by him. So this got me kinda upset. Then they charged us for putting nitrogen in the tires $180! I said I wanted to have regular air and he said that all their cars had it and everyone had to pay it. I still got the price because the price was very good. I just didn't like how he wanted to trick me.
1 of 1 people found this review helpful.
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Dec 11, 2013
No pressure - allowed us to test drive thoroughly
Is this review helpful? Yes | No
Dec 1, 2013
nice
1 of 1 people found this review helpful.
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Nov 22, 2013
steffunny
bought a car from this dealer was at a great price and great mileage, only problem, the gentleman who helped me with the car was great, however the financial manager was shady adding on a 700 dollar amount without ever discussing it and never answered the five voicemails I have left. I would just be careful to check the documents you sign otherwise the prices here are fair.
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Oct 29, 2013
did everything i needed
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Oct 24, 2013
Very nice dealer we just couldn't agree on price
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Oct 15, 2013
lewisk3b
5
Would never deal with this company again. Tried to do the old bait and switch, on me. was going to drive out there from ca., with my family for a car they never had. Then he wrote me a Nasty letter, after I found out the truth. Stay Away !!
1 of 1 people found this review helpful.
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Oct 7, 2013
Excellent
Is this review helpful? Yes | No
Oct 3, 2013
Poor Communication They did not do what they said they would do. Plain and simple
1 of 1 people found this review helpful.
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Sep 29, 2013
Greg was from Internet sales was amazing. Deal was even better than we discussed! Was definitely worth the drive.
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Sep 27, 2013
rollover
good contact, thoughtful and followed up on my buying decision.
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Aug 31, 2013
No bs, straight numbers and in and out with new car in two hours.
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Aug 31, 2013
Dealer responded quickly, professionally and stay on top of the my questions and responses.
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Aug 21, 2013
Excellent
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Aug 18, 2013
Friendly crowd, comfortable dealing with them. I felt I got a good deal on my new Jeep. The only thing i am dissatisfied about is the light for the liftgate spontaneously and sporadically goes on when im driving and the liftgate or trunk is closed. I still have not taken it to the nearby Jeep dealership because im very busy every single day and it's extremely inconvenient for me to take time off to get this thing fixed when you think you're getting a new car, zero mileage and there should be zero problems.
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Aug 11, 2013
Had a lot of inventory to choose from. I did my initial research on the Internet, so there really wasn't much to discuss at the dealership. Watch out for the standard how much do you want to pay each month. Unless you are familiar with loan amortization , you could end up paying more than you think you are. I didn't like the fact that they placed the nitrogen tire deal in my purchase without asking or disclosing it prior to going into the finance department. Didn't like the finance guy either. He had a lot of uneducated cheesy analogies as to why I should purchase an extended warranty.
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Jul 26, 2013
Great service, quick, easy, and helpful
Is this review helpful? Yes | No
Jul 3, 2013
I didn't like that all I heard a couple of sales persons was "how much cash are you going to put down?" They were Pressuring people.
Is this review helpful? Yes | No
Jun 12, 2013
They pulled 5 hard credit bureaus on me. I had explained to the sales men that I did not want that to happened because I was re-building my credit. That did not matter to them. I told the salesman that they had lost my business because they did exactly what I told them not to do.
1 of 1 people found this review helpful.
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Jun 3, 2013
Very straight forward, great price and friendly service. No pressure.
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May 28, 2013
Super quick response. Erick was very helpful
Is this review helpful? Yes | No
May 26, 2013
Very helpful! I requested a phone call from the dealership and received it within 10 minutes. I ended up buying the car I was inquiring about.
Is this review helpful? Yes | No
May 23, 2013
they responded too late.
1 of 1 people found this review helpful.
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Apr 26, 2013
Called back right away. Friendly people.
Is this review helpful? Yes | No
Feb 21, 2013
Great selection, fast service, no haggle pricing, fantastic deals and very helpful, honest, and responsive staff. Would buy again and will refer business.
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Jan 2, 2013
good one
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Dec 2, 2012
Had car listed that wasn't even available anymore .. Poor customer service
1 of 1 people found this review helpful.
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Nov 20, 2012
Great customer service
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Oct 20, 2012
I'm really pleased with the deal they offered to me
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Aug 24, 2012
Howard's a good guy and a true professional. He treated my wife and I great and would buy from the dealership again.
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May 20, 2012
Horrible customer service.
1 of 1 people found this review helpful.
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Dec 26, 2011
Cheesy tactics - "selling" me an additional remote that had already come with the car (but they claimed it did not), just to squeeze an extre $50 out of the deal. And the remotes didn't even work. :( Other than that, standard run-of-the-mill used car negotiation session. Two or three hours of work resulted in $500 - $600 savings.
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