Honda Of The Avenues

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Express Service, Certified Used Dealer, Internet Certified

11333 Philips Hwy
Jacksonville, FL 32256

Sales: (877) 394-5235

Service: (888) 880-1296

Today 9:00 AM - 9:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Nov 19, 2017
Guru9YPPL
5
good
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Sep 20, 2017
Dt0519
Although i didnt purchase the vehicle the guy still contacts me keeping "an eye open" for any vehicle that might catch my eye , not like all the others where the send the " huge sale " with random cars posted, specifics as to what im looking for. If i had the opportunity to find something through them ! Id purchase in a heart beat . Personal not just treated like a number in a crowd Excellent service and i wish i had his name i would mention him
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Jun 29, 2017
Communication was fantastic and would probably have purchased the car I was looking at, but the mileage listed on CarGurus was 3,297 and actual miles was 21,570.
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Jun 26, 2017
TEFR
45
I purchased this vehicle. Good price and good service.
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Apr 5, 2017
GuruY8X9
Great talking with them over the phone.
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Mar 20, 2017
Anderson_8160
Staff was courteous and kind and made my experience very enjoyable. I will recommend them to my friends!!
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Oct 15, 2016
Very pleased with Lisa McGhee. Very professional. To the Point. Enjoyed the experience and it was quick.
1 of 2 people found this review helpful.
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Sep 23, 2016
Terrible experience, took time off work to drive all the way out to jax, only to be told the car i was interested was sold. AVOID THIS BAIT AND SWITCH DEALERSHIP
2 of 3 people found this review helpful.
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Aug 20, 2016
I bought a 2014 CR-V instead ..... told this Subaru had "already sold" (which was likely a lie).
1 of 2 people found this review helpful.
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Jun 7, 2016
Prompt response and helpful.
0 of 1 people found this review helpful.
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Jun 4, 2016
Basically just gave me wrong information about the car then gave me the wrong car then the car was actually sold or gave me a lesser value of a car too confusing
5 of 5 people found this review helpful.
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Jan 26, 2016
Charlie is the best..no pressure
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Jan 21, 2016
Dealer responsed very quickly
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Dec 21, 2015
Only good thing I can say is the price of the vehicle was geat However, I had to show them on my phone and wait until they decided if they would honor it. Took 3 hours waiting to do paperwork on a cash sale. Horrible. Price and salesman was the only good thing.
6 of 7 people found this review helpful.
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Read 15 old reviews
Sep 30, 2015
At the beginning, the sales rep had good communication, but eventually just stop responding. I was approved but the payment was higher than I wanted, so I told him I could put more money down. He said he would take it to his manager and be "right back with me." Never heard back. Didn't seem very eager to sell a car. I wouldn't recommend Luis or this dealership if you want a solid experience where the salesman stays in contact with you, even if it's not the best news he has.
5 of 6 people found this review helpful.
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May 5, 2013
Went there two times. First time, the guy pointed to every car we walked by and was very fast trying to get me to pick one out asap so he can make a sale. The person I was with asked a question about a car and very rudely said Uh I don't know as if it was a stupid question. The second time I went there they were way to pushy and eager to make a sale. I will not give them my business and will not be returning.
2 of 2 people found this review helpful.
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Mar 13, 2013
They called.
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Mar 1, 2013
Very informative. Provided the information that I needed. Salesman followed up, but wasn't pushy or hostile when we decided against this car.
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Dec 6, 2012
I was looking into a 2009 Acura TL and they responded almost immediately to my email, but however when i told the seller that i was going to be there at a certain time, i got to the dealership and he told me that it was sold a hour ago. i was in contact with him the same day and he never told me it was sold. instead of driving all the way over to the avenues for it to be sold!!
1 of 1 people found this review helpful.
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Sep 4, 2012
Did not have any significant complaints other than I only got one key for the car I purchased and it cost mye $70.00 to make a chip key which they told me the key I had was not a chip key--wrong.
1 of 1 people found this review helpful.
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Aug 29, 2012
They responded by e-mail.
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Aug 23, 2012
Honesty is not some of their sales personnel policy.
2 of 2 people found this review helpful.
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Jul 5, 2012
I went to the dealership to purchase the car. The car was there parked in the parking lot. A salesman went to get the keys, he returned without the keys and told me that the car was a piece of crap and told me that he was doing me a favor by not selling me the car. I found this rather strange.
2 of 2 people found this review helpful.
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Jul 4, 2012
shimimeir
Rude sales manager... TONY . don't deal with him. i called with a complaint and he hung up the phone.they will do anything to get the money...but when you call with concerns they don't want to hear it(WHO HUNG UP THE PHONE ON A CUSTOMER ?) !bad costumer service. this guy is a Representative of Honda at the avenues. get rid of him...
2 of 2 people found this review helpful.
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Jun 26, 2012
I called about this listing. Although your agent did return my call, he stated he knew nothing about the car and would have to go check it out. He stated that at that price there was probably things wrong with it. I called back and spoke with a young lady who advised that Charles was out on the lot but she would have him call me back. I never received a call back from anyone. Now I'm getting a survey. WOW.
2 of 2 people found this review helpful.
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Jun 21, 2012
dealer lied about what model vehicle they had on hand.
2 of 2 people found this review helpful.
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May 2, 2012
I had to wait awile because they were busy but once they got the ball rollin with the paper work,it went well and I`m happy with the car I bought.Thanks to Car Gurus,I`ve wouldn`t have found this rare car.
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Jan 30, 2012
I didn't buy the truck, too far away, but the dealer was prompt in answering my question.
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Jan 23, 2012
Honda of Avenues advertised 2003 Ford Windstar LX for $1,295. I had the cash money in hand to pay for it. Salesman said final price would be $2,400 !!!! I understand paying for tax, tag & registration. But he said they have to charge over $800 DEALER FEE on EVERY vehicle they sell !!! THEY ARE NOTHING BUT THIEVES !!!! BEWARE !!!
2 of 2 people found this review helpful.
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