Honda Gallery

88-98 Walkers Brooke Drive
Reading, MA 01867

Sales: (781) 315-6880

Service: (866) 938-3586

Today 9:00 AM - 6:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 14, 2017
The salesperson I was given was the prettiest and very accommodating with her professionalism , knowledge of vehicle made my visit to the dealer very comforting. Thank you Ms. K
Is this review helpful? Yes | No
Nov 12, 2017
elton kryeziu
Responded in time
Is this review helpful? Yes | No
Nov 6, 2017
Nice enough and willing to make a sale. The vehicle was priced higher than others equivalently listed but they were willing to up the trade value appropriately to compensate. I didn't feel *that* comfortable buying a Subaru at a Honda dealer. They really couldn't answer all of my Subaru questions. Ultimately, if I had liked the color I would have bought the car.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 25, 2017
GuruZXQH4
I Purchased a used Toyota Tacoma from them. The purchase agreement included fixing a few things that I found wrong with the truck. One of which was replacing the front skid plate. They told me everything was fixed and I could come pick up the truck. The skid plate was never replaced and still looks like this. Now they will not return my phone calls and emails about it.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Sep 21, 2017
Dinoplourde
Very good
Is this review helpful? Yes | No
Sep 19, 2017
MelSchin27
Honda gallery emailed me the next day. I never responded. They emailed me a few other times but I never contacted them. However when I am 100% ready to buy I will definitely look here again.
0 of 1 people found this review helpful.
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Sep 6, 2017
No response until after my visit. Went to see the vehicle personally. Not what I expected! Was very disappointed. Had to wait for almost 20 minutes for someone to say Hello to me, Then another 20 minutes to see the vehicle. The car had more cosmetic and interior damage than I expected. Expected more, but shame on me.
1 of 1 people found this review helpful.
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Aug 17, 2017
This dealership was great! If you ever need a recommendation for a car salesman it's Chan Sorm !!! He knew every single detail about the car inside and out. From what you should be looking for in a car to your budget on a car. The experience took just about 5 days and he was very patient with us. He's very friendly, offered a great deal of costumer service, and he knew how to answer the handful of questions we had. This dealership also had a variety of cars so even though it's a Honda dealership I left home with a great used Acura! I would recommend this place to anyone!
Is this review helpful? Yes | No
Aug 10, 2017
It was not a Transformer Edition Camaro. I asked them to transfer it to a closer dealership to my location, but never got an answer. I just checked and it appears they have sold it.
0 of 1 people found this review helpful.
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Aug 4, 2017
Kanita is great!
Is this review helpful? Yes | No
Jul 28, 2017
I'd contacted about 10 dealers requesting their best OTD price on a 2017 Honda Pilot EX-L. The initial communication wasn't as timely as others, and the quoted price was among the highest few. It took way more effort than it should have to politely communicate "Your pricing is not competitive so I'm not interested."
3 of 3 people found this review helpful.
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Jul 21, 2017
Guru92KHP
BUYER BEWARE!!!!!! DO NOT SHOP HERE!!!!!!!! They advertise cars at an unbelievably low price, just to get you through the door and get you to buy another higher priced car. They actually went back and forth between my husband and I five times. First saying the car was available, then said it was being sold when were on the phone. They called back and the car was mysteriously available only to be sold again. This went back and forth all day! They even went as far as taking my credit card information over the phone, for a deposit on the car. They also sent me an email saying "Congrats on you new car and listed the price, less my deposit. Then this unscrupulous dealership called back and said "we are sorry the car is sold!" So now they have my credit card information too. This dealership is the epitome of dishonest!!!!!
9 of 9 people found this review helpful.
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Jul 13, 2017
Honda Gallery has been a pleasure to work with. I was looking at an S4 there, test drove, went through the whole process etc.. I was working with Chan Sorm, and he was more than accommodating throughout my time there. Great guy, so I highly recommend him. I was also in contact with Carlo, one of the Managers there. He was also a pleasure to work with and not pushy at all. I ended up purchasing a different vehicle elsewhere, but I did want to extend my own positive experiences and highly recommend the Honda Gallery team to anyone who might be in the market. If you are looking for quick feedback, people that care, and don't want to be pushed around and constantly haggled, then Honda Gallery is a great option.
Is this review helpful? Yes | No
Jul 9, 2017
They call and text right away that was nice
Is this review helpful? Yes | No
Jun 16, 2017
I was interested in an Eclass and the communication was fine at first, but I arrived to see the car I left standing at the door. When someone did finally come over to great me the car was sold. So much for the communication?
1 of 1 people found this review helpful.
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Jun 10, 2017
EricFlem
They gave me a great price got the deal done efficiently and were very friendly and helpful. The detail shop could have done a better job
Is this review helpful? Yes | No
May 4, 2017
langermank
Not the best, not the worst. Car I drove had a silly issue with it so I barely drove it, and they insisted that they do not negotiate price. They also had some extra fees that I wasn't thrilled about.
3 of 3 people found this review helpful.
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Apr 28, 2017
Ariel21cruz
Good customer service and are willing to work with you
0 of 1 people found this review helpful.
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Apr 23, 2017
Not helpful at all. Called in about a car they said it was in service and when I called back they said the car was sold.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 25, 2017
Very helpful. The sales man was a great guy
1 of 2 people found this review helpful.
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Mar 17, 2017
Dealer contacted me right away. I bought the HRV and they were very easy to deal with. Love the car and recommend the dealership.
Is this review helpful? Yes | No
Feb 20, 2017
brabinov
The salespeople were very unhelpful and close to outright rude. They don't seem to care at all about their customers. Their prices are good but then they try to sneak extra fees into the final price. At the end of the day, I think you can work with them to get a reasonable deal but expect a horrible experience.
8 of 9 people found this review helpful.
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Jan 16, 2017
Nice group of people to work with. Some challenges of buying vehicle out of state but we worked through them. Would recommend them.
1 of 1 people found this review helpful.
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Jan 15, 2017
Rob Gianucci rules
1 of 1 people found this review helpful.
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Dec 31, 2016
Salesperson made an appointment to show the car and when I arrived, they had already sold it.
6 of 7 people found this review helpful.
Is this helpful? Yes | No
Nov 30, 2016
Very attentive to my needs.
1 of 1 people found this review helpful.
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Nov 13, 2016
I am still working with this dealer.
1 of 2 people found this review helpful.
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Nov 5, 2016
They are really good
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Sep 26, 2016
I did not responded yet.
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Jul 9, 2016
Awesome service
1 of 2 people found this review helpful.
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Jun 26, 2016
Dealer did not have the car when I made appointment to see it .got there said car was I body shop and car faxed showed it was in a accident. What a rotten dealership.
2 of 4 people found this review helpful.
Is this helpful? Yes | No
Jun 8, 2016
I bought this care there and got a discount from Car Gurus. The car is gorgeous and drives great - I love it. The staff was wonderful - Junior Rodriguez in sales was top notch and the use car manager was also excellent. They did everything to make the deal go through quickly. There was one glitch where I had to wait 2 hours to have a brake job done, but overall I was very happy with their friendly, low pressure, no-antagonism sales experience. This is so unlike other dealers!! They did not give much for valuation for my trade in, but did negotiate some on it. They don't negotiate on their list prices, they price to sell, but Car Gurus indicated that their discounted price was good.
3 of 3 people found this review helpful.
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May 8, 2016
Mackens16
Excellent
Is this review helpful? Yes | No

Response from Honda Gallery:

Thank you for your business, and the kind words!  

- Michael J. Martinez
General Sales Manager
Feb 14, 2016
Car sold before daughter arrived to look at, no advance notice given to eliminate the unnecessary trip.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 3, 2016
Really tough w trade in valuation...
1 of 1 people found this review helpful.
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Read 7 old reviews
Nov 3, 2015
Fast respond.
Is this review helpful? Yes | No
Nov 1, 2015
Responded quickly great communication
Is this review helpful? Yes | No
Jul 3, 2015
Great
Is this review helpful? Yes | No
May 20, 2015
I bought Nissan Juke 2013! This amazing car makes me happy every day! Eric was the guy who helped me to purchase this awesome car! I really appriciate his professionalism! Strongly recommend this dealership!
1 of 1 people found this review helpful.
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Aug 15, 2014
prompt response
Is this review helpful? Yes | No
Dec 27, 2013
would not lower price not good to work with
Is this review helpful? Yes | No
Jan 30, 2012
Robert was a great salesperson. I did not get the car because I did not like the gas milage per gallon. I would go there again if I see something else.
Is this review helpful? Yes | No

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