Hilltop Motor Group

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3219 Auto Plaza Dr.
Richmond, CA 94805

Sales: (510) 730-1099

Today 10:00am - 7:00pm
(Open Now)
Show business hours
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Oct 30, 2017
Good
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Sep 21, 2017
I actually had a good experience with the staff at Hilltop Motors. The staff took time and explained the differences between the two vehicles I was interested in purchasing. Which I researched, at least I thought I did. I would definitely recommend this Dealership to my family and friends..
1 of 1 people found this review helpful.
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Sep 11, 2017
They called me I was busy and never heard back from them
0 of 1 people found this review helpful.
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Response from Hilltop Motor Group:

Hello Kenya, I am Edgar the Sales Manager
I was the one who spoke to you, I am sorry there was a miscommunication. I must of heard wrong, I thought you said you would call us back. I am sorry for that, we will be in touch.
Aug 12, 2017
This place is great!!! Took home my 2015 Mazda 6 at the fraction of the cost of a new one. There facility is one of the nicest Used car dealerships in the area for sure. I really appreciated the guys going out of their way to keep my kids happy so I could go in to take care of the financing. They also helped set up my appointment afterhours so I could make it in around my crazy busy schedule.
2 of 2 people found this review helpful.
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Aug 6, 2017
Worst dealership experience I have ever had. The sales manager promised to fix an issue discovered during the pre-purchase inspection that I paid for, then rescinded that offer. Later said they would discount half the cost. A day later said they would discount the full price of the repair, so I arranged to pick the car up 2 days later. I show up today (8/6/2017) to pickup the car and it has a giant ding in the middle of the passenger door that wasn't their previously. I was not happy about it and they offered nothing off the price for the damage. The sales guys acted as it they didn't know it was there, and then stated it was there all along. I had photos of the car from when I looked at it, and their own photos on CarGurus also showed that the dent was not their previously. Over an hour later, after I left the dealer, they called me. I didn't even bother answering as I do not want to deal with a dealer that treats customers this way. Extremely unprofessional and I would not recommend them to anyone. Zero stars!!!
1 of 6 people found this review helpful.
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Jun 8, 2017
Great service and they where so nice and overall o would recommend
3 of 4 people found this review helpful.
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Feb 11, 2017
Integra_3819
Great!
8 of 8 people found this review helpful.
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Feb 9, 2017
Over priced and not willing to negotiate better cash prices.
1 of 8 people found this review helpful.
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