Highway 31 Auto Sales

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3438 Pelham Parkway
Pelham, AL 35124

Sales: (205) 664-2434

Service: (205) 664-0088

Today 9:00am - 6:00pm
(Closed Now)
Show business hours
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Mar 11, 2017
Great experience
1 of 1 people found this review helpful.
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Nov 22, 2016
They let me take the car to a mechanic which was good. The mechanic found a leak in the front differential and a transmission cooling line leak. The car was also in need of tires. One tire had a nail in it and they plugged it. I offered them a lower price because I would have to pay for repair of the leaks estimated around $1000.00 and I would need new tires. They did not accept my first offer and never counter offered anything. As I was leaving one other sales person asked for my number and said he would call me tomorrow with an offer. That never happened. I gave three stars only because they let me take it to a mechanic.
3 of 4 people found this review helpful.
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Response from Highway 31 Auto Sales:

We apologize for any misunderstanding in regards to price. Our prices do not reflect the markup amount of most other dealers. We have very little negotiating room in our prices with the understanding that all used cars will need some kind of minor repairs. The offer made was well below what we even paid for the car wholesale. We would be happy to assist with the minor repairs but were under the impression that the offer was the maximum budget. We will try to contact you if you are still interested.
Jun 27, 2016
Very easy to deal with. I recommend.
2 of 3 people found this review helpful.
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Read 1 old review
Jun 29, 2014
I purchased this car under an agreement that some minor faults would be rectified. I returned the car after a week with a list of issues that were to be resolved over the course of a weekend. when I received the car almost all the repairs were done unprofessionally. The front seat had a a gear to be replaced for the adjustment up and down, they told me this is what was done but i had tagged the seat that was in the car and the seat thats there now is falling apart and is not the original. There was vibration in the front end they told me that a weight had fallen off and that they would get it rebalanced, i had told them i was traveling to California the following day and it would very important for me to get this fixed, as soon as i took it out on the highway the vibration was still there. A rear door handle was broken and when they fixed it i cannot open the door from the inside before there wasn't an issue. There was a defect in the rear bumper and the repair had to be completed by a non-professional as the angles are not square and there is bubbles in the paint work. Also when i received the car the inside was covered in dust and had to be cleaned out before my trip the very next day. So for the all of these issues I would not recommend this company.
0 of 3 people found this review helpful.
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