Heritage Honda Buick GMC

Certified Used Dealer, Internet Certified, Customer Appreciation Days

965 Veterans Memorial Hwy NE
Rome, GA 30161

Sales: (706) 979-2199

Service: (706) 252-8049

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2014 Chevrolet Silverado 1500 Work Truck 2WT Used Cars in Rome, GA 30161

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2010 Chevrolet Silverado 1500 LS Crew Cab 4WD Used Cars in Rome, GA 30161

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2006 Dodge Dakota Laramie 4dr Quad Cab SB Used Cars in Rome, GA 30161

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2017 Chevrolet Suburban LT 1500 4WD Used Cars in Rome, GA 30161

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2015 Toyota Tacoma Access Cab i4 Used Cars in Rome, GA 30161

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2016 Chevrolet Suburban LT 1500 4WD Used Cars in Rome, GA 30161

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2016 Ford F-150 XL SuperCrew 4WD Used Cars in Rome, GA 30161

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All reviewers have been verified to have contacted this dealer – Learn More
Nov 19, 2017
Car seemed nice. Price was fair then they tried to add on hidden fees. Absurd trying to charge those kind of fees on a used car. Look for a more honest dealer. They tried to charge $699 for a documentation fee. The manager then tried to tell me that it was a Georgia Law that required him to charge this. I have seen these fees from $199 all the way up to $699. It seems like each dealership just charges whatever they feel like.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 13, 2017
GuruDMVYZ
I was pleased with the service as well as the car buying experience.
Is this review helpful? Yes | No
Nov 4, 2017
Very responsive and attentive. Became my first choice to purchase vehicle because of price and value plus willingness to get a deal done.
Is this review helpful? Yes | No
Nov 3, 2017
The vehicle was sold the next morning . However they were very responsive and helpful.
Is this review helpful? Yes | No
Oct 26, 2017
Strange expirence. Car was listed for $13947. I email about it and they called the the next day by then the price had been changed to $16947. After talking to salesman he said it was a typo and he couldn't sell it for that. Later the business office call and ask if they could get the price to advertised price would I buy car. The lady said she would call later to confirm deal. I had to call late on Friday afternoon to find out what was going on. The person I spoke with originally had to leave and I was given someone who was quite uninterested in negotiating. The whole process seemed strange. I would recommend a finding a more straightforward dealership
4 of 4 people found this review helpful.
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Oct 13, 2017
Telstar_664
We drove a very long way only to find the car was extremely dirty, including black mold under the floor mat. The salesman was nice, but if I were selling the car, it would have been detailed.
4 of 4 people found this review helpful.
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Aug 14, 2017
Great
0 of 3 people found this review helpful.
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Jul 15, 2017
Braiden Cook was extremely helpful and did a wonderful job. We were very pleased with his service and his willingness to help in any way he could. He is an asset to his company without question.
1 of 2 people found this review helpful.
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Mar 15, 2017
Great purchased car. Easy to work with. Daryl Moses courteaus and informative.
2 of 3 people found this review helpful.
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Mar 14, 2017
I only dealt with Brian Law but,..WOW!!! You don't exspect people to put you befor themselves. I couldn't have been more surprised or impressed. My husband and I could not have had a more helpful and accommodating experience. If you have to by a car, this salesman is one you should look to.
5 of 6 people found this review helpful.
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Mar 9, 2017
Bruce Ellis
Courteous and professional team
3 of 4 people found this review helpful.
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Mar 6, 2017
Good.
0 of 3 people found this review helpful.
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Feb 23, 2017
MonkeyPaws
I was contacted immediately and they do followups.
1 of 1 people found this review helpful.
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Feb 13, 2017
We had an appointment, my husband was at the bank lining up the financing when he was called and told the vehicle was no longer available. She said she had a similar vehicle and would call him back with the mileage. That was a week ago and still no call back.
9 of 9 people found this review helpful.
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Feb 9, 2017
clane493
Didn't purchase a vehicle but salesman very respectful and responsive.
3 of 5 people found this review helpful.
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Feb 8, 2017
Talked to Rebecca Overby she provided great customer service and went the extra mile in sending me more pictures and information on the vehicle.
3 of 3 people found this review helpful.
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Jan 13, 2017
Bought vehicle from this dealership. Overall a good experience.
1 of 4 people found this review helpful.
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Oct 9, 2016
dealer responded by phone. Was knowledgeable of my selected auto.
2 of 2 people found this review helpful.
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Sep 18, 2016
Emmanuel was a great salesman and he is a great addition to the sales team, stay hungry young man.
2 of 3 people found this review helpful.
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Sep 11, 2016
They were all very courteous and professional in all the dealings that I had with them. Which in my experience is unusual in the car business. I would highly recommend them to anyone.
2 of 2 people found this review helpful.
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Aug 16, 2016
fully answered questions
0 of 2 people found this review helpful.
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Jul 24, 2016
After advising sales I would be driving 40 + miles to see a car that I knew I would be unable to test drive due to an airbag recall issue, the sales folk took more than 10 minutes to find the keys. Once at the car I hoped to listen and look at the engine along with the rest of what was a very nice car. Nope - dead battery prevented this action. After some back and forth with Heritage over 4 days about when the battery and airbag issues would be remedied I was told these would be handled simultaneously. But at the end of August? Ridiculous! The vehicle is still advertised as available though it sure as heck isn't. Not a good experience and an extended waste of my time and interest.
10 of 10 people found this review helpful.
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May 7, 2016
Great loved talking with Jimmy. He is the one I will be talking with again.
1 of 1 people found this review helpful.
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May 6, 2016
I don't think this truck was ever on the lot. After half a day of txts, I was at wor, a sale man txt and said he didn't believe they had that truck that they wholesale them out. Wanted info so he could try to sell me a newer one on the lot. Don't respond to their ads.
5 of 5 people found this review helpful.
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Apr 26, 2016
The responded the next day and found several options within my price range.
2 of 2 people found this review helpful.
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Apr 9, 2016
Advertised as stow snd go seats. Drove over 1 hour to look at vehicle the salesman had difficulty with stowing the 2nd row only to figure out a bench seat didn't stow. What a major waste of my time!!!
3 of 3 people found this review helpful.
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Apr 9, 2016
Called me as soon as received my info. Great response time
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Mar 30, 2016
price to high
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Mar 24, 2016
Very quick to respond
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Mar 18, 2016
Nice to have follow-up, but cut to the chase if the car is sold. Thanks
1 of 1 people found this review helpful.
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Mar 10, 2016
Stew2016
Good dealership. Good communication
1 of 1 people found this review helpful.
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Feb 29, 2016
No hassle great price!
1 of 1 people found this review helpful.
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Feb 16, 2016
drove to dealer's lot to see a 2015, but rep was unable to locate the car and showed a new 2016 instead.
4 of 4 people found this review helpful.
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Feb 14, 2016
Heard back
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Feb 1, 2016
RickLX
5
dealer responded but the listed Odyssey was not available
Is this review helpful? Yes | No
Jan 23, 2016
Contacted me riight away but price drop resulted in them selling the car right away to someone else.
1 of 1 people found this review helpful.
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Jan 22, 2016
They responded to my inquiries and I'd deal with them if I needed a car.
1 of 1 people found this review helpful.
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Jan 21, 2016
They responded quickly but the car was listed as manual transmission but photo and verification by dealer, it was automatic.
1 of 1 people found this review helpful.
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Read 9 old reviews
Sep 8, 2015
Prices way too high. They just called too much trying to sell me a car worth between 15000-25000 for 34000. A for Expedition with 41000miles they wanted 34K. Carl Gregory sold me the same car with 7000miles for 34000.
3 of 3 people found this review helpful.
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Aug 17, 2015
So I total my 2007 Fusion and am in need a dependable used car for under 10K. I hadn't bought a car from a dealer in over 10 years. Dave at Heitage made the whole experience truly great. I am ranking the dealership a 5 totally based off Dave and his truly genuine customer service even though the car I bought (2008 Ford Taurus X Limited) broke down the day I drove it off the lot! Dave took care everything and made me feel reassured it would be fixed to my satisfaction without cost to me even though I bought it cash "as is". He gave us a loaner (brand new 2015 Honda CRV loaded) to drive for over a week while they waited for part to come in for my car (speed sensor). Dave kept me up to date and made sure the service department checked out and test drove the car. He test drove it for couple days as well before letting me come pick it up. You would be hard pressed to find a salesperson or a dealership to offer such great customer service on a new car, much less an 7 year used car. My wife I plan to buy 2 more cars before the end of the year and will definitely be visiting Dave at Heritage first. Can not recommend him high enough. If you are in the market for new or used car I would highly recommend you stop by and see Dave - they have a HUGE selection of new and used cars and even offer free car washes for life when you buy from them. Tell Dave that Steve who bought the Fusion X Limited sent you!
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Jul 1, 2015
Conversation was unorganized but they were responsive to all our phone calls. When finally planned to meet they didnt have vehicle ready. So we went somewhere else and purchased same day.
1 of 1 people found this review helpful.
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May 21, 2015
Very helpful!
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May 13, 2015
Very personable. Helpful in every way , without being over bearing. I would recommend highly.
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Apr 29, 2015
Our rating would be at the highest level we could give.We were very please with the deal of the car, but the personnel were also great to deal with.
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Mar 31, 2015
Was trying to buy that truck then the lady said it was sold but had been on line a week after it was sold
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Response from Heritage Honda Buick GMC:

Hi Charles, thank you for your feedback. We regret to loose your business and apologize for the delay on removing the vehicle offline. We have a huge selection of inventory and would gladly show you another truck that is similar to the one you were interested in. We hope to earn your business in the near future. Many thanks!
Oct 16, 2014
Staff was very helpful, " bobby" sales person was very kind and helpful!!!!
Is this review helpful? Yes | No
Jun 24, 2014
Love my new Honda I got here!
Is this review helpful? Yes | No

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Heritage Buick GMC
965 Veterans Memorial Hwy NE Rome, GA 30161
Heritage Honda
965 Veterans Memorial Hwy NE Rome, GA 30161

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