Heritage Chevrolet Buick of Owings Mills

After visiting nearly a dozen dealers I bought a car from Heritige. No issues whatsoever. No unexplained fees or surprises.

Great customer service. They had the vehicle ready to test drive upon arrival and was able to negotiate a reasonable price for my trade in. Quick responses and great with following up.

Nice people. Not willing to negotiate. Lowered price by $300. I had cash in hand ready to buy. Made no sense. Won’t waste my time going to dealers anymore without first obtaining a competitive offer.

I have not purchased from any of them, but they do know this, and so at my request, I keep getting notifications of trucks I want WITH PICS AND PRICES ! So far only good things at the very beginning of this process.

This dealership responded to my request. They quickly got back with me.

The dealership got back with me immediately. Sophia did an amazing job of identifying my needs. Although we were not able to finalize the transaction due to the truck being sold to a prior customer, I feel Sophia took my needs into consideration and was upset just as myself for not being able to conduct the sale. Thank you so much for your service guys!! -Michael

Yes was emailed the same evening!

Very good experience. They were friendly, helpful, and professional. I would definitely do business with them again.

Great Customer Service

Although they were a little pushy trying to get me to come in, they did try to find a very specific option on a pre-owned truck and answered many questions.

very good service

Didn’t buy from them but they were very professional and answered all of my questions.

Very good!

Great customer service.

Good communication and responded when vehicle was sold

I have had a very good buying experience from this dealer. Got fast replies and felt no pressure to buy the vehicle I was interested in. Happy with the way they had handled my purchase and would recommend paying them a visit. Thanks to all thumbs up.

Dealer promised to get me financed from a particular company had me on standby but sold the vehicle while I'm waiting for a response from them 'also to many different salesmen and not communicating with each other

Very professional! The entire team was on board with making the deal happen.

Outstanding correspondence.

Decent honest people

Deceitful.. tracked personal number when asked to not be called instead of email and then tried to retrade to different model

Had an appointment to test drive. Salesmen and Car were ready when I got to the dealer. Very friendly staff. Bought the car on the spot. The car was very clean before I purchased it. Would reccomend this Dealer to anyone. Love my Corvette.

Very friendly and informative. They want to help and work with you.

Good experience

The Salesperson Ed was very comfortable to talk to and deal with. He is a True Compliment to both his dealership and the job. The Management staff was equally helpful

great experience, very helpful, now pressure

Very good interaction with dealer. Got written quote before I visited the dealer. Did test drive. Liked the car and bought it with quoted price. no haggle. Simple, clear, easy and transparent. Talking to EV specialist at the dealer was really helpful.

Didnt like fact that car war not even detailed yet animal fur everywhere an

Sales person contacted me after my initial inquiry on the vehicle, how ever I accepted another offer prior to trip to their dealership.

They contacted me quickly, but I have since decided to pursue a deal on the Blazer.

They helped me get out the door with this vehicle even though I didn’t have great credit. Highly recommend to go buy a vehicle from them.

Wonderful. Can’t say enough about Sean little.

The folks from Heritage were most pleasant & cordial.... Although we purchased a new truck from our local Chevy dealer, I would recommend Heritage highly.

It was a great experience, I was contacted the very next morning, and quickly invited and scheduled to sit with a sales representative. Very clean and professional r environment. I would recommend to others. Overall great experience.

Sales people were up front and honest. No playing games. Gave a fair price based on current market value.

They responded promptly and then followed up to make sure I had the information that I needed

Nice people. Not willing to negotiate. Lowered price by $300. I had cash in hand ready to buy. Made no sense. Won’t waste my time going to dealers anymore without first obtaining a competitive offer.

They helped me get out the door with this vehicle even though I didn’t have great credit. Highly recommend to go buy a vehicle from them.

It was a great experience, I was contacted the very next morning, and quickly invited and scheduled to sit with a sales representative. Very clean and professional r environment. I would recommend to others. Overall great experience.

Great customer service. They had the vehicle ready to test drive upon arrival and was able to negotiate a reasonable price for my trade in. Quick responses and great with following up.

I have had a very good buying experience from this dealer. Got fast replies and felt no pressure to buy the vehicle I was interested in. Happy with the way they had handled my purchase and would recommend paying them a visit. Thanks to all thumbs up.

They contacted me quickly, but I have since decided to pursue a deal on the Blazer.

The dealership got back with me immediately. Sophia did an amazing job of identifying my needs. Although we were not able to finalize the transaction due to the truck being sold to a prior customer, I feel Sophia took my needs into consideration and was upset just as myself for not being able to conduct the sale. Thank you so much for your service guys!! -Michael

Great Customer Service

very good service