Herb's Auto

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2976 Valley Road
Berkeley Springs, WV 25411

Sales: (304) 258-1312

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Nov 5, 2016
Dealer not only wouldn't answer any of the questions I had, dealer wouldn't even acknowledge the car was still available for sale. First email response told me to go their website for more info. I had already been there, but the car in question wasn't. Second response was calling them was the best way to get any info. Even to say whether the car was there? Newsflash: Calling isn't everyone's best method. A simple, "No, the car isn't available," or, "Yes, it is available, and the answers are blah, blah and blah," would have been exceedingly simple and polite. Then, I would have known to move forward or not, rather than go through a whole lot of time wasting nonsense. And finally, and simply put, dealers who are afraid of putting anything into writing are dealers who I fear with which to deal.
3 of 6 people found this review helpful.
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