Herb Chambers Porsche of Boston

1172 Commonwealth Ave
Boston, MA 02134

Sales: (617) 987-4279

Service: (617) 278-9300

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Mileage: 9,960

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All reviewers have been verified to have contacted this dealer – Learn More
Dec 16, 2017
GuruZ16GM
Felt misled from thr beginning. Car description was inaccurate and when challenged weee not honest. Nice car, but had to walk away because of lack of trust about anything that was discussed.
Is this review helpful? Yes | No

Response from Herb Chambers Porsche of Boston:

I'm sorry to know you felt misled, that was not at all our intention. CarGuru's had the car online with some extra options, which they decode from the vin#. Our description on our website stated the correct options. I'm disappointed to know that this situation felt fraudulent, but it was truly a mistake. Please know I am always available if you'd like to discuss this further or if you'd ever give us another opportunity. My email is Farshad@HerbChambers.com Best, Fahad Arshad, General Manager
Nov 17, 2017
GuruZ14QJ
It was really nice experience.
Is this review helpful? Yes | No

Response from Herb Chambers Porsche of Boston:

Thank you!
Nov 13, 2017
blub
Quick response Still looking
Is this review helpful? Yes | No

Response from Herb Chambers Porsche of Boston:

Thank you! Please let us know if we may assist you again in the future.
Nov 11, 2017
Prompt corresponding
Is this review helpful? Yes | No

Response from Herb Chambers Porsche of Boston:

Thank you, Jeff. Best, Fahad Arshad, General Manager
Nov 11, 2017
Fast respond and good customer service.
Is this review helpful? Yes | No

Response from Herb Chambers Porsche of Boston:

Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Fahad Arshad, General Manager
Nov 9, 2017
positive
Is this review helpful? Yes | No

Response from Herb Chambers Porsche of Boston:

Thanks, Alex! Best, Fahad Arshad, General Manager
Oct 24, 2017
They where so nice and they help me a lot
Is this review helpful? Yes | No

Response from Herb Chambers Porsche of Boston:

Thank you, Wanda!
Oct 19, 2017
Ended up at thee dealership where the experience was good. No sales pressure tactics and product knowledge was very high. Seamless experience so far.
Is this review helpful? Yes | No

Response from Herb Chambers Porsche of Boston:

Thank you for taking the time to share this 5-Star recommendation! Best, Fahad Arshad, General Manager
Sep 29, 2017
thechamprf
nice
Is this review helpful? Yes | No

Response from Herb Chambers Porsche of Boston:

Thank you!
Jun 27, 2017
great job
Is this review helpful? Yes | No

Response from Herb Chambers Porsche of Boston:

Thank you, Dale!
May 2, 2017
1978SC911
I worked with Vito who was fantastic. He gave me personal and knowledgeable attention and followed through with every detail. I highly recommend Herb Chambers Porsche and Vito.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Herb Chambers Porsche of Boston:

Thank you so much for the great feedback! Until we have the opportunity to work with you again, take care! Best, Fahad Arshad, General Manager
Apr 19, 2017
Loyale_2046
Quick response
Is this review helpful? Yes | No

Response from Herb Chambers Porsche of Boston:

Thank you for the great feedback! Best, Fahad Arshad, General Manager
Mar 11, 2017
CarShopper1234
They moved the car to another one of their dealerships and raised the price when I was negotiating with the first dealership. They told me someone bought the car. Come​to find out it was transferred and they raised the price.
8 of 8 people found this review helpful.
Is this helpful? Yes | No
Mar 3, 2017
Very quick response with the requested build sheet. The vehicle sold over the weekend...
Is this review helpful? Yes | No

Response from Herb Chambers Porsche of Boston:

Thank you, David, for the great feedback!
Dec 30, 2016
Fast and respectful response
Is this review helpful? Yes | No

Response from Herb Chambers Porsche of Boston:

Thank you and Happy New Year!

Fahad Arshad, General Manager
Dec 26, 2016
Good response
Is this review helpful? Yes | No

Response from Herb Chambers Porsche of Boston:

Thank you, Matt!

Fahad Arshad, General Manager
Dec 6, 2016
I haven't purchased a car through Herb Chambers as of yet. My communications with them on one vehicle wasn't really met with reasonable followup IMO. Would I buy a car from this place?... I probably would, but not as a result of salesmanship.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Herb Chambers Porsche of Boston:

We appreciate your feedback, Tom. Please feel free to reach out to me directly if there is anything I can assist you with.

Best, Fahad Arshad, General Manager
Oct 9, 2016
Called back very quickly but the car was already under contract.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Herb Chambers Porsche of Boston:

Thank you for the 5-star rating, Eli. Apologies on the vehicle no longer being available. Should you like us to find you something similar, we're always happy to help!

Best,

Fahad Arshad, General Manager
Sep 8, 2016
sent trade info, waited 1 week, no response, had to call them! Went to the dealership in person to see the car, no attempt was made to allow a test drive, nor did they have trade numbers ready. They let me leave without ever talking money? Lousy procedures here people.
6 of 6 people found this review helpful.
Is this helpful? Yes | No
Aug 15, 2016
Quick and Courteous Response / Settled On A Local In-State Turbo S Instead
Is this review helpful? Yes | No

Response from Herb Chambers Porsche of Boston:

Thank you, Ricki, for your kind recommendation!

Best,  

Fahad Arshad, General Manager
Jul 29, 2016
Excellent follow up. Sold the car to someone else before I could make up my mind-my fault not theirs. They kept me updated throughout the process.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Herb Chambers Porsche of Boston:

Thank you, John! Should we be able to assist you in the future, please feel free to reach out and let us know.

Best,

Fahad Arshad, General Manager
Jul 8, 2016
It was ok, the sales person was very accommodating and the test drive was nice, but I thought they could of worked with me better than what they did.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
May 20, 2016
I have bought 4 cars from herb chambers and have been very satisfied with them
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Herb Chambers Porsche of Boston:

Thank you, Donald! We value your continued business and hope to serve your automotive needs for many more years to come.
May 19, 2016
wfgcny
Very fast response and extremely professional people to deal with. Couldn't do any business however, car was priced rich with no negotiation on their end.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Read 23 old reviews
Jan 7, 2016
Excellent
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 3, 2016
mcstephen66
5
Horrible, they raised the price on a car 8k, never returned 11 phone calls and 6 emails. Reported to BBB and Consumers Affairs. Will never get anything from them, ever!!!!!! Even emailed Herb himself and nothing. very unprofessional!!!!!!
8 of 9 people found this review helpful.
Is this helpful? Yes | No
Dec 10, 2015
good
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Herb Chambers Porsche of Boston:

Thank you, Norman!

Best,

Kenny Giordano, General Manager
Oct 9, 2015
jbrak
Responded quickly. Answered all questions.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Herb Chambers Porsche of Boston:

Thank you for your feedback and we look forward to seeing you again!

Kind Regards,

Kenny Giordano, General Manager
Oct 4, 2015
Hi pressure, though expected, and condescending. Given the dash layout, would want built in Nav but was told, "can't you just use your phone? haven't you ever done that before?" My trade-in was low-balled (expected) but questioned, "my manager wants to know if you were in an accident" (never), then "are you sure? He says the bumper is wobbly" I asked "what?? Which bumper? Front? Back?" and was defensive & felt to feel like I had lied. I've purchased 2 cars from them, but won't be back even though this may be an aberrant experience.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Aug 3, 2015
Very professional and attentive
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Herb Chambers Porsche of Boston:

Thank you for posting such an awesome positive review. We value your business and we look forward to serving your automotive needs for many more years to come!

Sincerely,

Ken Giordano, General Manager
Jul 21, 2015
Good. Very timely and will get back to you fast. Nice selection.
Is this review helpful? Yes | No
May 26, 2015
Excellent service! Made the tranaction quick and painless. Treated me very well, which was refreshing since I've had so many horrible experiences in the past due to my younger appearance.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 9, 2015
I asked specific questions about this specific car. The dealer responded with a general message, suggested to call for more details
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 25, 2015
They are very prompt and courteous .
Is this review helpful? Yes | No
Feb 4, 2015
Uneven responses to my inquiries, sometimes had to be prompted to respond at all, very inflexible in creating a deal . I won't work with them again. Thanks Herb !
Is this review helpful? Yes | No
Sep 9, 2014
Did not answer my question of availability
Is this review helpful? Yes | No
Sep 8, 2014
nice voicemail
Is this review helpful? Yes | No
Jun 26, 2014
very prompt and courteous response
Is this review helpful? Yes | No
May 18, 2014
No pressure
Is this review helpful? Yes | No
Mar 13, 2014
Good but communication with them should improve
Is this review helpful? Yes | No
Feb 16, 2014
Dealer did respond with info
Is this review helpful? Yes | No
Feb 10, 2014
Tell you one thing after car gets sold things change will not go back
Is this review helpful? Yes | No
Jul 9, 2013
dealer called several times/ called them back to buy the car never herd back. 75K+ car. but it worked out well. went to a porsche dealer in ny. better price better car. thanks herb!!
Is this review helpful? Yes | No
Mar 19, 2013
I was very interested in a 2011 Panamera 4S. Contacted the dealer, got responses from two people. Emailed back for transport costs and possibility of adding on lane change option and, then, nothing. Seems consistent with others' experiences.
Is this review helpful? Yes | No
May 3, 2012
Tried to call them about a car that I quite likely would have purchased that week. The first person I reached told me the car was in a neighboring lot. He told me to call another number. The person at the neighboring lot told me it was at the other lot and gave me the number I called the first time...... I then sent two different messages over two days asking for a call and no one ever contacted me. I purchased a 2009 Honda Civic from another dealership this week.
Is this review helpful? Yes | No
Apr 19, 2012
Did not get back to me yet....very interested in purchasing this BMW, seemed uninterested in making a sale. BS in this type of economy
Is this review helpful? Yes | No
Sep 14, 2011
I sent an e-mail to contact the dealer with a specific question about a vehicle I am interested in buying. No one EVER answered the question, but instead I get e-mails with generic video telling me how to decide if I want to buy a new car or a used car. Not too impressive when someone is interested in your $56,000 car and you don't take the time to find out what they want to know.
Is this review helpful? Yes | No

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