Herb Chambers INFINITI of Boston

1198 Commonwealth Ave
Allston, MA 02134

Sales: (617) 987-4319

Service: (617) 739-6600

Today 8:30 AM - 9:00 PM
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https://static.cargurus.com/images/forsale/2018/03/27/18/38/2017_volvo_s90-pic-1904542880748807160-152x114.jpeg

2017 Volvo S90 T6 Momentum AWD Used Cars in Allston, MA 02134

Great Deal
$7,060 BELOW
CarGurus IMV of $47,448

Price: $40,388

Mileage: 4,694

Location: Allston, MA 02134

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Black Description: Used 2017 Volvo S90 T6 Momentum AWD for sale - $40,388, 4,694 miles with Convenience Package
https://static.cargurus.com/images/forsale/2018/04/12/18/36/2017_infiniti_qx60-pic-5750157803840373337-152x114.jpeg

2017 INFINITI QX60 AWD Used Cars in Allston, MA 02134

Good Deal
$2,977 BELOW
CarGurus IMV of $39,965

Price: $36,988

Mileage: 10,598

Location: Allston, MA 02134

Average time on market: 31 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Blue Description: Used 2017 INFINITI QX60 AWD for sale - $36,988, 10,598 miles with Navigation System, Premium Package, Premium Plus Package
https://static.cargurus.com/images/forsale/2018/04/13/18/35/2017_infiniti_qx60-pic-857583449732075550-152x114.jpeg

2017 INFINITI QX60 AWD Used Cars in Allston, MA 02134

Good Deal
$2,902 BELOW
CarGurus IMV of $39,890

Price: $36,988

Mileage: 11,181

Location: Allston, MA 02134

Average time on market: 31 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Graphite Shadow Description: Used 2017 INFINITI QX60 AWD for sale - $36,988, 11,181 miles with Navigation System, Premium Package, Premium Plus Package
https://static.cargurus.com/images/forsale/2018/04/10/20/21/2017_infiniti_qx60-pic-6040750229227841127-152x114.jpeg

2017 INFINITI QX60 AWD Used Cars in Allston, MA 02134

Good Deal
$2,591 BELOW
CarGurus IMV of $39,579

Price: $36,988

Mileage: 13,589

Location: Allston, MA 02134

Average time on market: 31 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Majestic White Description: Used 2017 INFINITI QX60 AWD for sale - $36,988, 13,589 miles with Navigation System, Premium Package, Premium Plus Package
https://static.cargurus.com/images/forsale/2018/02/28/17/51/2015_infiniti_q40-pic-3135506797525673912-152x114.jpeg

2015 INFINITI Q40 3.7 AWD Used Cars in Allston, MA 02134

Good Deal
$1,023 BELOW
CarGurus IMV of $18,411

Price: $17,388

Mileage: 40,525

Location: Allston, MA 02134

Average time on market: 27 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Graphite Shadow Description: Used 2015 INFINITI Q40 3.7 AWD for sale - $17,388, 40,525 miles
https://static.cargurus.com/images/forsale/2018/04/18/18/31/2015_bmw_5_series-pic-5251098534280603835-152x114.jpeg

2015 BMW 5 Series 535i xDrive Sedan AWD Used Cars in Allston, MA 02134

Good Deal
$1,748 BELOW
CarGurus IMV of $33,736

Price: $31,988

Mileage: 29,449

Location: Allston, MA 02134

Average time on market: 28 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Black Description: Used 2015 BMW 5 Series 535i xDrive Sedan AWD for sale - $31,988, 29,449 miles with Sport Package, M Sport Package, Climate Package
https://static.cargurus.com/images/forsale/2018/04/10/20/21/2017_infiniti_qx60-pic-648557500846795617-152x114.jpeg

2017 INFINITI QX60 AWD Used Cars in Allston, MA 02134

Good Deal
$2,312 BELOW
CarGurus IMV of $39,300

Price: $36,988

Mileage: 15,745

Location: Allston, MA 02134

Average time on market: 31 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Black Obsidian Description: Used 2017 INFINITI QX60 AWD for sale - $36,988, 15,745 miles with Navigation System, Premium Package, Premium Plus Package
https://static.cargurus.com/images/forsale/2018/03/01/23/18/2015_jeep_wrangler_unlimited-pic-5991049904418314255-152x114.jpeg

2015 Jeep Wrangler Unlimited Sahara Used Cars in Allston, MA 02134

Good Deal
$1,780 BELOW
CarGurus IMV of $31,268

Price: $29,488

Mileage: 34,490

Location: Allston, MA 02134

Average time on market: 42 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Anvil Clear Coat Description: Used 2015 Jeep Wrangler Unlimited Sahara for sale - $29,488, 34,490 miles with Navigation System
https://static.cargurus.com/images/forsale/2018/04/06/18/32/2015_infiniti_q50-pic-2675850084402819592-152x114.jpeg

2015 INFINITI Q50 3.7 AWD Used Cars in Allston, MA 02134

Good Deal
$1,696 BELOW
CarGurus IMV of $22,184

Price: $20,488

Mileage: 48,195

Location: Allston, MA 02134

Average time on market: 36 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Liquid Platinum Description: Used 2015 INFINITI Q50 3.7 AWD for sale - $20,488, 48,195 miles
https://static.cargurus.com/images/forsale/2018/04/06/18/32/2015_infiniti_q70-pic-8779530373320754284-152x114.jpeg

2015 INFINITI Q70 3.7 AWD Used Cars in Allston, MA 02134

Good Deal
$1,374 BELOW
CarGurus IMV of $33,362

Price: $31,988

Mileage: 5,120

Location: Allston, MA 02134

Average time on market: 23 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Liquid Platinum Description: Used 2015 INFINITI Q70 3.7 AWD for sale - $31,988, 5,120 miles
https://static.cargurus.com/images/forsale/2018/03/15/21/02/2014_infiniti_q50-pic-3452433111045308244-152x114.jpeg

2014 INFINITI Q50 3.7 Premium AWD Used Cars in Allston, MA 02134

Fair Deal
$945 BELOW
CarGurus IMV of $21,933

Price: $20,988

Mileage: 39,698

Location: Allston, MA 02134

Average time on market: 33 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Crystal Black Pearl Description: Used 2014 INFINITI Q50 3.7 Premium AWD for sale - $20,988, 39,698 miles with Navigation System, Climate Package
https://static.cargurus.com/images/forsale/2018/04/05/19/17/2013_bmw_x3-pic-2606713421471202795-152x114.jpeg

2013 BMW X3 xDrive28i AWD Used Cars in Allston, MA 02134

Fair Deal
$1,048 BELOW
CarGurus IMV of $19,836

Price: $18,788

Mileage: 51,768

Location: Allston, MA 02134

Average time on market: 28 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Space Gray Description: Used 2013 BMW X3 xDrive28i AWD for sale - $18,788, 51,768 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Storage Package, Technology Package, Bluetooth, Backup Camera, Premium Package, Climate Package
https://static.cargurus.com/images/forsale/2018/04/10/20/21/2017_infiniti_qx50-pic-6567684880520148378-152x114.jpeg

2017 INFINITI QX50 AWD Used Cars in Allston, MA 02134

Fair Deal
$1,349 BELOW
CarGurus IMV of $30,837

Price: $29,488

Mileage: 10,175

Location: Allston, MA 02134

Average time on market: 31 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Majestic White Description: Used 2017 INFINITI QX50 AWD for sale - $29,488, 10,175 miles with Bluetooth, Premium Plus Package, Navigation System, Premium Package
https://static.cargurus.com/images/forsale/2018/03/27/18/38/2017_infiniti_qx50-pic-3018733526660930757-152x114.jpeg

2017 INFINITI QX50 AWD Used Cars in Allston, MA 02134

Fair Deal
$1,297 BELOW
CarGurus IMV of $30,885

Price: $29,588

Mileage: 9,826

Location: Allston, MA 02134

Average time on market: 31 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Majestic White Description: Used 2017 INFINITI QX50 AWD for sale - $29,588, 9,826 miles with Bluetooth, Premium Plus Package, Navigation System, Premium Package
https://static.cargurus.com/images/forsale/2018/03/28/18/30/2017_infiniti_qx60-pic-8725409828934216761-152x114.jpeg

2017 INFINITI QX60 AWD Used Cars in Allston, MA 02134

Fair Deal
$1,488 BELOW
CarGurus IMV of $39,476

Price: $37,988

Mileage: 14,388

Location: Allston, MA 02134

Average time on market: 31 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Black Obsidian Description: Used 2017 INFINITI QX60 AWD for sale - $37,988, 14,388 miles with Premium Package
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All reviewers have been verified to have contacted this dealer – Learn More
Mar 1, 2018
Although my car purchase went another direction, I was impressed with Barbera Mazzerella and her associates. They were informative and helpful without being overbearing. I would recommend to anyone looking to purchase a car to reach out to their team.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you so much, Stacy! Best, Jason O'Brien, General Manager
Mar 1, 2018
A++
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Bobby!
Jan 23, 2018
Very poor service , they were nice enough to deal price on phone with us and that looked great to we drove from NH to get the car. Once we were in they took advantage and did not even had a car we were going to buy to even see it ( of course they did not mention that on phone, even though we made an appointment specially to buy that car ) manager later told me he can give $200 back but I am yet to see any compensation plus we did not even get the price they mentioned on the phone. Sales person that dealt with us on phone and email all day was not there to varify purchase price and now does not return any of our phone calls or emails. Probably should report to BBB
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Sarah. Thank you for your feedback. We understand that you had a less-than-positive experience and we'd like to apologize to you for that. As a Herb Chambers dealership, we value the customer's experience above all else, and are constantly looking for ways to improve our processes to make sure that everyone who visits our dealership is 100% satisfied. Clearly, we did not deliver on that goal with your visit and we apologize for that. We will share your comments with the General Manager, Rocco O'Brien, and make sure this is addressed. Again, our apologies.
Dec 9, 2017
GuruDD7RS
I drove into dealership with no appointment. They introduced me to a salesman upon entering. I was there to look at a specific car. The salesperson Carlos was very helpful. He pulled out car and we took it for ride. He answered all my questions and the ones he couldn't he got the answers for me. He didn't ruch me or overly pressure me. The paperwork process was so so. Should of got my car delivered the day before. For me not a big deal. After bringing car home Carlos called me to make sure everything was going well. Overall a decent car buying experience. I would recommend this dealership and the salesperson that assisted me.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for taking the time to share your experience with Carlos. We appreciate your recommendation and thank you for choosing us for your automotive needs.
Dec 9, 2017
Slow services but polite
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Anthony. I'm sorry it was slow, we will work to improve this.
Nov 8, 2017
Not a friendly place. Condescending and inflexible. When addressing my vehicle for a trade value they said it was junk. Yes, it’s an older car (2006) but that uncalled for. Go somewhere else.
4 of 6 people found this review helpful.
Is this helpful? Yes | No
Sep 21, 2017
They responded quickly
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for taking the time to share your experience, Michelle!
Sep 11, 2017
claffie
5
Sales consultant was positive in her response unfortunately I changed my mind about the car I was previously interested in so there was no follow up on my part.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for your feedback! Please let us know if we may assist you in the future.
Sep 7, 2017
Guru97NQR
Great
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you so much!
Aug 24, 2017
I ended up buying another SUV, but I am very happy with the experience
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your feedback and we wish you all the best with your new vehicle!
Jul 24, 2017
Guru9FX7H
Got back to me quickly and set up an appointment for the next day....got a text the following morning saying the car had just sold. Not sure how it could have sold between 4pm on Sunday and 9am on Monday. Seemed like a classic bait and switch. Car is still listed. Guess the lesson is: if it's too good to be true, it probably is. I'm going to change the way I look for a car.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jun 25, 2017
ejk6699
5
I was finally contacted by Sales Person "Will: who seemed professional enough. I gathered my info prior and asked about a Model that appeared to be priced fairly but had been listed for a long time. It appears this "new" Model with "no miles" was, in fact, a Dealer Demo with thousands of miles. Closing our conversation I asked for pics and actual miles, and that was it...CRICKETS. I thought the fact that it was a "Dealer Demo/USED Vehicle" wasn't supposed to be divulged until you're already in the Dealership with a fistful of $$$ excited about your "great deal". In fairness however, Vehicles are considered "New" until they are actually registered for the first time.Bear in mind that the Warranty actually begins at the first service though so the clock is already ticking on that "New" Dealer Demo" with several thousand miles. Ask questions on the phone prior and save your self the ride on deals that are truly, just too good to be true. Cheers!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
May 23, 2017
jmess5
Agreed to have car brought to "sister" dealership in my area. Failed to meet our appointed time. Then expected me to wait an additional 90 minutes for them to bring car that same day. My time is too valuable to wait for others mistakes.
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Apr 21, 2017
I got in contact with them about a vehicle I would like to purchase. I made an appointment to come see the car and told them that beforehand I was going to go to my bank to apply for a loan. Two days before the appointment I let them know that I was approved for financing and would be purchasing the car. I received an email the day of the appointment that someone had already put a deposit on it. So they either sold the car after they knew I had already been financed for it or sold it days in advance and waited until the last minute to let me know about it. Either way, this was poor customer service and I will not be shopping at any Herb Chambers dealerships in the future.
5 of 7 people found this review helpful.
Is this helpful? Yes | No
Apr 16, 2017
GuruX74N
Quick and easy, finance manager was excellent to deal with.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for the great feedback! Best, Larry Skinner, General Manager
Mar 7, 2017
Rick Lincoln
5
Reply was prompt from the internet department after 2 weeks of waitingI bought the car. Sales person was great! overall experience was awesome. I had my whole family there and they took car of us. They also Took care of all the little things that were wrong with the car, like scratches and banged up rims. They went above and beyond. I have purchased many cars and this ranks right up there in the top of my list of best car buying experiences. Gus, Nate and Phil thanks!!
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you, Rick! I really appreciate your feedback on working with Nate, Gus and Phil. We trust you are enjoying your new vehicle and we look forward to the opportunity to serve your family's automotive needs for many more years to come! Thank you for sharing your story. Best, Larry Skinner, General Manager
Dec 6, 2016
great response time the person that I talk to was very professional
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Pat! We're always happy to help!

Kind Regards,
Larry Skinner, General Manager
Nov 3, 2016
The dealer did contact me, they tried to sell me a car so bad (there were only 2 days left in the month and the person working at the dealer admitted they were 10 cars short of their quota) but when I arrived at the dealership, the car I was speaking to them for 2 days about was being sold even though they said "we will clean it and make sure it is available for you to come test drive it" basically meaning they booked me in for an appointment at 3PM. I arrived at 2:30. They did try and apologize but what good is your apology when you sold my dream car on me? I wouldn't give them a penny of my money for their inconsideration. Terrible experience. Absolutely terrible. Now I am sure one of them will reply to this and try to downplay the situation, I have the emails for proof. WARNING WHEN DEALING WITH HERB CHAMBERS INFINITI.
9 of 10 people found this review helpful.
Is this helpful? Yes | No
Oct 28, 2016
I asked to only be contacted by email. Dealer did contact me by email, but also called, multiple times. Annoying. Very annoying, actually. I was honest an open on what I had in mind, and the dealer was forthright and would not move even one penny - so be it. I appreciate the honesty, but the car could have been sold that day (cash in hand) with a little cooperation and meeting somewhere in the middle.
6 of 7 people found this review helpful.
Is this helpful? Yes | No
Jul 21, 2016
Your salesman Jose was a pleasure. But your finance guy Phil was the opposite.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for taking the time to let us know about your experience. I'm glad to know you had an enjoyable experience with Jose and will address your concerns with Phil. Certainly not how we would want you to feel.

Best,

Larry Skinner, General Manager
Apr 29, 2016
Excellent and courteous service as well as follow up. Highly recommended.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Greg, and please let us know if there is anything else we can assist you with.

Larry Skinner, General Manager
Read 16 old reviews
Jan 4, 2016
Brian Trebicka and Dzmitry Kolezneu were great. Thanks!!!!
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, James, for your business and we look forward to serving your automotive needs for many more years to come!

Happy New Year!
Larry Skinner, General Manager
Dec 23, 2015
Not easy to get a fair deal with Herb better of with other chain dealers or private.
5 of 7 people found this review helpful.
Is this helpful? Yes | No
Apr 26, 2015
hwkypuck
5
Good guys just not great prices.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Jan 3, 2015
Saw the price listed at $26,998 and emailed the seller. Got an immediate reply and scheduled a visit. A day later I saw that the price went up to $28,298. Emailed the seller again and asked why the sudden increase one day after I expressed interest. One week later and I'm still awaiting a reply. I expect more from an Infiniti dealership.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 19, 2014
Nice guys
Is this review helpful? Yes | No
Jul 22, 2014
Contacted me quickly and professionally
Is this review helpful? Yes | No
Jul 21, 2014
Great job. Went in on Sunday and bought car with"right price". Stacy also handled financing right then and there. One suggestion would be to present new car with FULL tank of gas, not 1/3.
Is this review helpful? Yes | No
Apr 19, 2014
I got the car!
Is this review helpful? Yes | No
Apr 9, 2014
Perfect
Is this review helpful? Yes | No
Jan 3, 2014
Too far away to make a deal
Is this review helpful? Yes | No
Aug 15, 2013
bobbyd1943
I thought I buying a car but they sold it from under me, two days before I was to pick it up . I would not buy from them .A friend had warned me about them but a did not listen to him it was big waste of time for my wife and I !
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 30, 2012
Vehicles are priced well above fair market value
Is this review helpful? Yes | No
Sep 21, 2012
Would not deal on the overpriced vehicle.
Is this review helpful? Yes | No
Aug 10, 2012
Excellent
Is this review helpful? Yes | No
Jul 26, 2012
Excellent service
Is this review helpful? Yes | No
Feb 2, 2012
KevK
35
very nice experience. as advertized
Is this review helpful? Yes | No

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