Herb Chambers Honda in Boston

1186 Commonwealth Ave
Boston, MA 02134

Sales: (617) 987-4752

Service: (617) 730-5595

Today 8:30 AM - 9:00 PM
(Closed Now)
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https://static.cargurus.com/images/forsale/2017/08/22/19/37/2010_jeep_wrangler-pic-115468654395857813-152x114.jpeg

2010 Jeep Wrangler Sahara Used Cars in Boston, MA 02134

Great Deal
$2,465 BELOW
CarGurus IMV of $19,463

Price: $16,998

Mileage: 62,831

Location: Boston, MA 02134

Average time on market: 39 days Certified Pre-Owned: No Transmission: Automatic Color: Red Rock Crystal Pearl Coat Description: Used 2010 Jeep Wrangler Sahara for sale - $16,998, 62,831 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/12/22/18/17/2015_honda_odyssey-pic-757898114259450963-152x114.jpeg

2015 Honda Odyssey EX-L FWD Used Cars in Boston, MA 02134

Great Deal
$2,243 BELOW
CarGurus IMV of $24,931

Price: $22,688

Mileage: 40,921

Location: Boston, MA 02134

Average time on market: 22 days Certified Pre-Owned: No Transmission: Automatic Color: Crystal Black Pearl Description: Used 2015 Honda Odyssey EX-L FWD for sale - $22,688, 40,921 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/05/14/18/40/2015_toyota_camry-pic-4556484779199008764-152x114.jpeg

2015 Toyota Camry SE Used Cars in Boston, MA 02134

Great Deal
$1,787 BELOW
CarGurus IMV of $14,775

Price: $12,988

Mileage: 45,890

Location: Boston, MA 02134

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Crush Description: Used 2015 Toyota Camry SE for sale - $12,988, 45,890 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/17/06/40/2015_honda_cr-v-pic-4174821501901683591-152x114.jpeg

2015 Honda CR-V LX AWD Used Cars in Boston, MA 02134

Great Deal
$1,470 BELOW
CarGurus IMV of $17,458

Price: $15,988

Mileage: 45,353

Location: Boston, MA 02134

Average time on market: 27 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Modern Steel Description: Used 2015 Honda CR-V LX AWD for sale - $15,988, 45,353 miles with Steel Wheels, Bluetooth
https://static.cargurus.com/images/forsale/2018/05/17/06/40/2016_ram_1500-pic-7412649118181707026-152x114.jpeg

2016 Ram 1500 Rebel Crew Cab 4WD Used Cars in Boston, MA 02134

Good Deal
$2,864 BELOW
CarGurus IMV of $37,124

Price: $34,260

Mileage: 22,183

Location: Boston, MA 02134

Average time on market: 43 days Certified Pre-Owned: No Transmission: Automatic Color: Flame Red Description: Used 2016 Ram 1500 Rebel Crew Cab 4WD for sale - $34,260, 22,183 miles with SE Package, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/14/22/21/2015_honda_cr-v-pic-4047723269746568692-152x114.jpeg

2015 Honda CR-V EX AWD Used Cars in Boston, MA 02134

Good Deal
$1,359 BELOW
CarGurus IMV of $18,347

Price: $16,988

Mileage: 60,300

Location: Boston, MA 02134

Average time on market: 21 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: White Diamond Pearl Description: Used 2015 Honda CR-V EX AWD for sale - $16,988, 60,300 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/31/10/29/2016_honda_accord-pic-85978811436591966-152x114.jpeg

2016 Honda Accord LX Used Cars in Boston, MA 02134

Good Deal
$1,834 BELOW
CarGurus IMV of $16,829

Price: $14,995

Mileage: 31,026

Location: Boston, MA 02134

Average time on market: 30 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Crystal Black Pearl Description: Used 2016 Honda Accord LX for sale - $14,995, 31,026 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/14/18/40/2015_honda_cr-v-pic-3550617247423428274-152x114.jpeg

2015 Honda CR-V LX AWD Used Cars in Boston, MA 02134

Good Deal
$1,267 BELOW
CarGurus IMV of $18,257

Price: $16,990

Mileage: 36,648

Location: Boston, MA 02134

Average time on market: 27 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Mountain Air Description: Used 2015 Honda CR-V LX AWD for sale - $16,990, 36,648 miles with Steel Wheels, Bluetooth
https://static.cargurus.com/images/forsale/2018/05/14/22/36/2015_honda_civic-pic-4506542819213981258-152x114.jpeg

2015 Honda Civic EX Used Cars in Boston, MA 02134

Good Deal
$1,317 BELOW
CarGurus IMV of $14,807

Price: $13,490

Mileage: 39,828

Location: Boston, MA 02134

Average time on market: 22 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Alabaster Silver Description: Used 2015 Honda Civic EX for sale - $13,490, 39,828 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/21/01/20/2014_ford_focus-pic-6328523221524190381-152x114.jpeg

2014 Ford Focus Titanium Hatchback Used Cars in Boston, MA 02134

Good Deal
$1,291 BELOW
CarGurus IMV of $13,179

Price: $11,888

Mileage: 27,295

Location: Boston, MA 02134

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Tuxedo Black Description: Used 2014 Ford Focus Titanium Hatchback for sale - $11,888, 27,295 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/05/14/18/40/2015_honda_civic-pic-1502480548424984174-152x114.jpeg

2015 Honda Civic LX Used Cars in Boston, MA 02134

Good Deal
$1,127 BELOW
CarGurus IMV of $13,015

Price: $11,888

Mileage: 31,723

Location: Boston, MA 02134

Average time on market: 26 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Dyno Blue Pearl Description: Used 2015 Honda Civic LX for sale - $11,888, 31,723 miles with Bluetooth, Steel Wheels
https://static.cargurus.com/images/forsale/2018/05/17/06/40/2014_chrysler_200-pic-6515897238160327248-152x114.jpeg

2014 Chrysler 200 Limited Used Cars in Boston, MA 02134

Good Deal
$1,402 BELOW
CarGurus IMV of $12,890

Price: $11,488

Mileage: 33,333

Location: Boston, MA 02134

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Granite Crystal Description: Used 2014 Chrysler 200 Limited for sale - $11,488, 33,333 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/14/18/40/2015_honda_cr-v-pic-2757049538274814664-152x114.jpeg

2015 Honda CR-V LX AWD Used Cars in Boston, MA 02134

Good Deal
$895 BELOW
CarGurus IMV of $17,883

Price: $16,988

Mileage: 35,285

Location: Boston, MA 02134

Average time on market: 27 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: White Diamond Pearl Description: Used 2015 Honda CR-V LX AWD for sale - $16,988, 35,285 miles with Bluetooth, Steel Wheels
https://static.cargurus.com/images/forsale/2018/05/17/06/40/2013_ford_c-max-pic-5962539203802458808-152x114.jpeg

2013 Ford C-Max SEL Hybrid Used Cars in Boston, MA 02134

Good Deal
$1,125 BELOW
CarGurus IMV of $12,913

Price: $11,788

Mileage: 34,311

Location: Boston, MA 02134

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Tuxedo Black Description: Used 2013 Ford C-Max SEL Hybrid for sale - $11,788, 34,311 miles with Leather Seats, Backup Camera, Aluminum Wheels, Navigation System, Technology Package
https://static.cargurus.com/images/forsale/2018/05/23/18/55/2015_honda_civic-pic-7111242155565401941-152x114.jpeg

2015 Honda Civic LX Used Cars in Boston, MA 02134

Good Deal
$940 BELOW
CarGurus IMV of $13,339

Price: $12,399

Mileage: 23,854

Location: Boston, MA 02134

Average time on market: 26 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Modern Steel Description: Used 2015 Honda Civic LX for sale - $12,399, 23,854 miles with Steel Wheels, Bluetooth
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All reviewers have been verified to have contacted this dealer – Learn More
May 2, 2018
Seller contacted me immediately, and arranged an appointment. However dealer found that the car was out of stock.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for your review! Sorry about the car, if you would like to inquire about anything else please don't hesitate to reach out! Nick Surdis, General Manager- nsurdis@herbchambers.com. Thank you!
May 1, 2018
Kate1486
I recently had a very negative experience with Herb Chambers Honda of Boston. I found a car I like online contacted the dealer and set up an appointment to test drive the car. This dealership is about 30 mins from the residence and they were well aware I needed to travel a fair distance to get there. When I arrived for my appointment I was told that the person I had been communicating with would come out and greet me. Instead I was greeted 20 mins after my original appointment time by someone I never had communicated with and was informed that the car had just been sold moments before I walked in the door. I feel as though I was lured there under false pretenses as they tried to sell me other cars way over my budget. Also, the person I have been dealing with is now not responding to my emails. I would not recommend this dealership, it seems as they are playing a classic bait and switch game beware when dealing with this dealership.
Is this review helpful? Yes | No
Response from current dealership owner:
Kate, our sincere apologies about the car being sold. We would never lure someone to our dealership to try and give them a car they do not want. Unfortunately, this can happen sometimes based on the gap between your conversation and the day you come into the dealership. However, that is still something that should not happen and I apologize for the lack of communication. Regards, Nick Surdis, General Manager.
Apr 22, 2018
Taylor the sales person was excellent. He even suggested to meet me on his day off to complete the transaction. Great sales person.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for your review! Glad Taylor was able to provide you with such great customer service! Best, Nick Surdis, General Manager.
Apr 4, 2018
crystal cho
I'm very happy with my decision to go with them. I really feel like they treat every customer good and they do everything in their power to get you in a car your happy with.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you Crystal! Happy to hear you are pleased with your purchase.
Feb 9, 2018
They were great we wound up buying the vehicle. Easy to deal with, friendly staff, we'd do it again.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, John, for your review! Please let us know if we may ever be of assistance to you in the future. Best, Nick Surdis, General Manager
Jan 30, 2018
would NOT send me the car fax and were VERY hard to talk to them all they wanted was me to come to the dealer and talk to there manager ,i would never deal with them, there people need to be train in how to deal with people, they only care about selling and they don;t care about anything else,
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your feedback, Ed. We understand that you had a less-than-positive experience and we'd like to apologize to you for that. As a Herb Chambers dealership, we value the customer's experience above all else, and are constantly looking for ways to improve our processes to make sure that everyone who visits our dealership is 100% satisfied. Clearly, we did not deliver on that goal with your visit and we apologize for that. We will share your comments with the General Manager, Nick Surdis, and make sure this is addressed. Again, our apologies.
Dec 22, 2017
great service. good price. good follow up through completion
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you, Miguel, for providing us with this great feedback! Happy Holidays! Nick Surdis, General Manager
Dec 19, 2017
Great Customer Service. They work with you and are are very friendly.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Sara! Happy Holidays! Nick Surdis, General Manager
Dec 6, 2017
Andrew Boles
The sales agent Felix made every step of the process seamless and easy and we didn't feel pressured to buy the car. This is the way that all car sales and dealerships should conduct their business. We were really impressed with the general manager (Brian) as he took the time to explain everything to us, listen to what we wanted and most importantly delivered on these expectations. Then when it came to financing, Tyler worked on our behalf to get us the best rate!!!! We couldn't have been happier with the car or the transaction.
1 of 1 people found this review helpful.
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Response from current dealership owner:
Thank you so much, Andrew! We really appreciate your feedback and your business. Best, Nick Surdis, General Manager
Nov 8, 2017
When we showed up car was clean and I️ liked it. The next day I️ came back to have checked by my mechanic. He wrote down the 3000.00 worth of work that needed to be done!!! Why would you put a car on your lot that needed new breaks front and back , new tires and had a radiator leak? I️ took off unpaid time! Total waste of my time!!! I️ was bummed was ready to buy if there were no problems! Not going back there!!!
8 of 8 people found this review helpful.
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Oct 9, 2017
Victor did a great job. He made sure that the process was easy!
0 of 1 people found this review helpful.
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Response from current dealership owner:
Thank you, Bruce, for your recommendation of Victor! Best, Nick Surdis, General Manager
Sep 6, 2017
Quick response! $10k over sticker deal killer! I understand the popularity of the vehicle but the surcharge is a lot higher than I would want to pay.
6 of 6 people found this review helpful.
Is this helpful? Yes | No
Sep 5, 2017
Got the deal done. Good crew. Some waiting Time but over. A good time. I would buy again
0 of 1 people found this review helpful.
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Response from current dealership owner:
Thank you, Joshua! We appreciate your recommendation and thank you for choosing Herb Chambers Honda in Boston for your automotive needs. Best, Nick Surdis, General Manager
Aug 21, 2017
Very responsive and understood my needs.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Bob! If there is anything further we may do to assist you please feel free to reach out, as we are always happy to help! Best, Nick Surdis, General Manager
Jul 28, 2017
I bought the blue equinox will def go back there again
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Jim! It is always rewarding to receive great feedback like this and we really appreciate you taking time out to review us. Best, Nick Surdis, General Manager
Jun 27, 2017
At first the experience was great where the sales representative contacted me right away, set up an appointment for me to test drive the vehicle and answered all of my questions. I test drove a car that had a loud noise so I put down a deposit just to have the car serviced before purchasing the car but the salesman kept calling me to finalize the paperwork before servicing the car. I just couldn't understand how I was pretty much being forced to buy the car if I wanted it serviced. I went back to the the dealer where the salesman was busy and asked me to wait ten minutes but I waited over an hour and a half. I no longer wanted the car and requested my check back. I understand it gets busy but I would have appreciated better communication and honesty from the salesman and his manager. The overall service was a poor experience. Nothing personal against the salesman (Shawn)because he was helpful at first but I didn't appreciafe the lack of honesty(maybe a "I'll need 45 minutes").
10 of 10 people found this review helpful.
Is this helpful? Yes | No
Jun 27, 2017
mj1934
Jennifer of Herb Chambers Honda in Boston scheduled appointment to see the car. Two hours prior to the appointment she confirmed that car is still available. When I came to dealership I was told that car has been already sold. When I asked how it could happen, sales person could not explain it. I had to drive for more than an hour one way and wasted more than 2.5 hours. it is absolutely unacceptable practice thank you
10 of 10 people found this review helpful.
Is this helpful? Yes | No
Jun 20, 2017
Herb Chambers Honda in Boston responded to my request to test drive a CR- V. They were professional and very helpful. I did purchase the vehicle but changed my mind about the car before making the trade. They listened to my request and were able to refund my money in a timely manner. I would definitely recommend shopping with them.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Debbie! We value your feedback and please don't hesitate to contact us should any future questions arise. Best, Nick Surdis, General Manager
Jun 10, 2017
Everything went very smoothly
0 of 4 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Larry!
May 10, 2017
The dealer was quick to respond but I got the sense I was dealing with a robo emailer. Multiple people responded but weren't talking to each other. Very generic language. My questions were answered but not in an engaging manner.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Paul, I'm sorry your experience wasn't smooth. I will look into this with our business development crew to see what happened. Your questions should be addressed immediately and our team should be engaging. I'll investigate to find out where we went wrong. Thank you for your feedback.
May 3, 2017
could not reach a deal but staff was very pleasant and professional to work with
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for the feedback, Manuel. Please let me know if I can assist you in the future. Best, Nick Surdis, General Manager
Feb 16, 2017
An extremely poor experience all around. I had a test drive set up for days, when I arrived at the dealership I was able to test drive the car, only to have it filthy on the inside with an employees personal belongings in the backseat. You'd think the car would be clean and ready to show, however it wasn't. The sales rep then low balled my trade in and didn't budge on his price for the car. After leaving I was contacted multiple times but multiple reps, all not taking responsibility and passing my poor experience off to the next rep. Very unfortunate considering if the right deal was offered and my customer experience was better I would have bought the car.
13 of 13 people found this review helpful.
Is this helpful? Yes | No
Dec 9, 2016
I was just inquiring and asked that I only be contacted by email. For the first time someone actually listened to my request. Then she followed up by email letting me know if I needed any other assistance in my search. Thumbs up
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Kathy! Please let us know if we can be of further assistance.

Best,

Nick Surdis, General Manager
Nov 1, 2016
bobmalli
Very good
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Bob, so much for the wonderful review.
Oct 24, 2016
Great experience. Received a response almost immediately along w a reminder call about our appointment at the dealership.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for the 5 star rating, John! We're grateful for you taking the time.
Sep 1, 2016
Our original salesman was super nice but when I got there I asked for someone that spoke Spanish since it was my first language. So we got a new salesman, and it was awful, I was with a friend from Spain and we both felt like he was making as a favor for being sitting there with us, the deal he showed to us wasn't good and was treating us like we were stupid, like I didn't know better (I was a car saleswoman as well). I told him that I wasn't buying that day cos I wanted my husband being there but I was gona came back the next day, it was a bad idea cos he keep saying that he was not gona made a deal since I wasn't buying that day... Later on that night I got an email asking about my experience and I told them it wasn't good at all! The car that cas a great deal it was at the web that night for around 700$ less. The next day they called me so I decided go back because I liked the car and they apologized for the sales man, we set up at appoiment for the car for the next morning and that night the called saying that they sold the car...
8 of 9 people found this review helpful.
Is this helpful? Yes | No
Jul 20, 2016
I called there first , set an appointment to test the car,I sent my daughter to test a Honda CRV.EX. The car was no there or some issues, I was looking for a particular color shown at Cargurus. She end it testing a different car. I will consider Fair
Is this review helpful? Yes | No
Jun 29, 2016
Overall good experience. I am not a huge fan of car dealerships but this one was easier to deal with than many. Can not comment on their service department.
0 of 1 people found this review helpful.
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Response from current dealership owner:
Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come!

Sincerely,

Kenny Giordano, General Manager
Jun 18, 2016
Horrible they told me to come look at a car then sold it wen I was on my way there
8 of 8 people found this review helpful.
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Read 34 old reviews
May 3, 2016
Just emailed them my needs for a SUV and am awaiting word back on whether they have what I'm looking for.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 24, 2016
Salesman was rude and not helpful.
6 of 6 people found this review helpful.
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Feb 28, 2016
Good
0 of 2 people found this review helpful.
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Feb 20, 2016
great follow up
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Nigel!

Best,

Kenny Giordano, General Manager
Feb 17, 2016
Great place. Responded immediately and we were able to find a car for me.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Ariana!

Best,

Kenny Giordano, General Manager
Jan 22, 2016
Initially received an auto reply but follow up after that was delayed.
Is this review helpful? Yes | No
Dec 14, 2015
Lack of professionalism from everyone I dealt with at the dealer. Would not recommend.
8 of 8 people found this review helpful.
Is this helpful? Yes | No
Nov 12, 2015
arstm0627
Contacted by email. Received information requested.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for taking the time to share your experience.

Sincerely,

Ian Miller, General Manager
Nov 1, 2015
Excellent sales staff
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Jean!

Best,

Ian Miller, General Manager
Oct 25, 2015
Good
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Mike!

Best,

Ian Miller, General Manager
Oct 8, 2015
CAr is too old to be financed and too expensive for it's age.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 6, 2015
The person I spoke with (Ed) at Herb Chambers was friendly and helpful, but the car wasn't just the one I wanted. (Color)
Is this review helpful? Yes | No
May 2, 2015
Dealer responded quickly to my internet request. I decided they were too far away..
Is this review helpful? Yes | No
Apr 30, 2015
Said they had the car when I changed my plans to look at it they called and said they didn't have it 3 hours later . I guess there to lazy to do their job
1 of 1 people found this review helpful.
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Mar 17, 2015
very helpful
Is this review helpful? Yes | No
Mar 12, 2015
Terrible. They Will do anything to get you in there. Lured me in with a car I was interested in and come to find out when I'm there the car is sold. Then they tried to have me buy a beat up car for $2000 over my budget.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 11, 2015
Rude, misleading, unhelpful, not one person responded when I was dissatisfied (Noah, Errol, and the developmental manager all emailed me in regards to the car and my experience and when i told all three of them i was disappointed not one person responded) no thank you! and I was an easy sell
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jan 28, 2015
Dealer responded to my request I just did not choose to purchase the car I was looking at thanks Jim
Is this review helpful? Yes | No
Response from current dealership owner:
We thank you, James, for your feedback and look forward to the opportunity to serve your automotive needs in the future.

Regards,

Errol Gaudette, General Manager
Jan 13, 2015
uliber
Quick to respond. Would not negotiate the price of the vehicle.
Is this review helpful? Yes | No
Dec 17, 2014
They were great they went out of there way to bring the car to me due to me having hip replacement they are a wonderful del to deal with ,,,,,,,,thanks again to herb chamber
Is this review helpful? Yes | No
Dec 3, 2014
they responded right away very helpful
Is this review helpful? Yes | No
Sep 21, 2014
As expected, not great service and not much interest shown in my request
Is this review helpful? Yes | No
Jul 30, 2014
Happy with the deal U got.
Is this review helpful? Yes | No
Jan 19, 2014
Sales person was not very helpful or professional. Wouldn't negotiate on price at all despite me showing them 2 other cars we were considering that were much better deals and them having the car for 6 months. We bought one of the other 2 cars.
1 of 1 people found this review helpful.
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Jan 8, 2014
Typical bait and switch... the car was available and I drove an hour in rush hour traffic to see it only to have it miraculously sell 1/2hr before I got there. But they'd be happy to show me other vehicles in stock.... no thanks.
2 of 2 people found this review helpful.
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Jan 8, 2014
Excellant response
Is this review helpful? Yes | No
Nov 11, 2013
Responded but was to far away to go to but was very courteous.
Is this review helpful? Yes | No
Aug 4, 2013
Repeated misdirection and false information. No efforts to correct error
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 14, 2013
Mbatista24
told me I couldn't finance the car I wanted fill I arrived at the dealership
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 19, 2012
nuahs
Missed one I would have bought.
Is this review helpful? Yes | No
Jun 15, 2012
This dealership had the worst customer service from salespeople who were slow, slow response to questions made via internet, the Finance Manager was hyper agressive about applying for financing from them. Overall it was a BAD experience wtih bad service.
Is this review helpful? Yes | No
Mar 21, 2012
Called, they said they had the car drove right over it was sold days prior. They had another car alost identical for only 5K more Bait And Switch anyone?
1 of 1 people found this review helpful.
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Feb 3, 2012
these guys loose customers due to unwilling to deal. they had the exact car i wanted but priced it close to new when it was a 2010. then droped price for one day and again back up the next day. I just purchased the exact car a year newer below their price.
Is this review helpful? Yes | No
May 21, 2011
155
They eventually gave me the deal I wanted. However I did feel I had to work for it. Negotiations took about 3 hours. It mostly was an endless back-and-forth game of 'let me ask my manager about the price you are asking for'. On one of those back-and-forth's, the manager come over to tell us how much he loved the car and just how its ABS had saved his life the other day. There was no need for telling us any of this as we had already made up our minds before we had walked in the door. Overall I was not impressed with them. They ultimately delivered on the car. The part that unnerved me the most (aside from the tiresome negotiation) was their insurance man trying to sell us on an extended warranty. I kid you not when I say that after 3 hours of hearing how Hondas are the most reliable cars out there and that we were making the most sensible long-term investment, the insurance guy flat out told us, "You don't want extended warranty?!? You do know they break, don't you?". Conflicting, high-pressure sales tactics at this place. Ultimately if you do your research first and are willing to suffer through their laborious negotiation tactics, they deliver on what they promise.
3 of 3 people found this review helpful.
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