Henry Brown Chevrolet

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GM Certified Internet Dealer

1990 N Pinal Ave
Casa Grande, AZ 85122

Sales: (520) 413-7123

Service: (520) 413-4232

Today 8:00 AM - 8:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Oct 29, 2017
saga13
Excellent customer service, great experience!!
Jul 27, 2017
This is a great dealer. Understanding. Not pushy.
Jul 6, 2017
Paul is always willing to assist and works extremely fast.
Jun 23, 2017
excellent
Jan 6, 2017
Outstanding service and help. See David Ventura at the Dodge dealership in Casa Grande. No pressure, no upsell, I took the car for two days to test drive. David listens to you & goes out of his way to make you a satisfied customer.
Sep 30, 2016
This was a very calm experience. There was no pressure or hurry-up tactics. They took there time with us explaining every thing that was needed to do. It was a very peaceful buying transaction.
Sep 14, 2016
I waited for this dealer to send photos of this vehicle, after I received them, I asked for a purchase agreement. When they sent the Agreement the purchase price had been increased by $1,000., and the second line item was an additional $1,600 addendum that I did not expect either. When I questioned these amounts, I was told that the 1,000 was added because i was not using their financing to purchase this vehicle, and the 1,600 which was also not previously disclosed, was a package that included add-on items that I was not interested in purchasing. I considered these tactics unethical. I ultimately purchased my vehicle from another dealer, I'm very happy with my purchase.
7 people found this review helpful.
Sep 11, 2016
Very responsive. But 3 different people contacted me so I did not know who to respond to or was main contact. I guess they work as a team, but I was getting confused.
Aug 2, 2016
I am really satisfied by their quick response and also their non pushy attitude. Although I have not bought a car from them(yet) but I can imagine them giving me top notch service when the time comes
Read 14 old reviews
May 29, 2016
They offers anything within there power to make a deal. Really good dealership, highly recommend them.
May 4, 2016
Truck sold. Returned my request very quickly. Unfortunately the truck sold in the meantime. SAles mgr. called back later to apologise. Very good experience
Apr 29, 2016
The salesman was terrific. The policies of the dealership turned us off completely. We liked the car. The internet price was right. But then they started adding on all different items, that were not mentioned in the internet offer. Came to be about $4000 ,more than asking. We would not do business with them then or in the future.
5 people found this review helpful.
Apr 18, 2016
Dealer kept in contact very good. The car was advertised as $9,995 and then supposedly the air bag light was discovered. Final cost was elevated drastically due to this repair and then some package deal that they supposedly do to all their vehicles which is not an option to the buyer and is not communicated up front to the buyer. Not a good process at all.
4 people found this review helpful.
Apr 16, 2016
Good customer relations
Apr 13, 2016
As being in retail myself, the car is advertised at $9,995, when I received an email with the specifications, there was about $2,000 of additional fees. I understand taxes and registration but the other crap should be added in the advertised price.
3 people found this review helpful.
Mar 23, 2016
Mar 4, 2016
They were great. This the easiest and best experience I ever had with a dealership. Jeff (Sales Manager) wasn't the least bit pushy and seemed to only care about making the best deal for ME.
Nov 4, 2015
pleasant and friendly
Oct 29, 2015
My experience was good. I came in from out of town to purchase a truck from them and they are very good about sticking to the prices on the internet what the website. Good people
Aug 19, 2015
They Sold the vehicle out from underneath me while working a deal with me...I was supposed to get a call back on final numbers, but instead got a call saying is was sold to someone else.. :( will never contact them again in casa grande..
2 people found this review helpful.
Jul 15, 2015
dealer was given 1 week notice of a test drive and they didn't even try to clean the truck.
Response from current dealership:
We are committed to customer satisfaction. It is the most important part of doing business. We are familar with your concerns. As the vehicle was clean but the customer stated it had a smell of cigartte smoke. We work hard to have top of the line pre-owned vehicles and have addressed the situation and the smell is gone. We apprieciate your concern, with out it we would not be able to improve.
May 18, 2015
I got a Chevy Sierra SL off road 4x4 2014 with 2350 miles not the GMC
0 people found this review helpful.
Mar 30, 2015
The crew was amazing. Very helpful all about customer service. Great experience all is all!

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