Hennessy Buick GMC

7261 Jonesboro Rd, Morrow, GA 30260 - Map & Directions

Sales: (678) 251-9260

Service: (770) 968-6800

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Featured Listings
https://static.cargurus.com/images/forsale/2016/10/28/22/05/2011_mazda_mx-5_miata-pic-6106914614208573798-152x114.jpeg

2011 Mazda MX-5 Miata Touring Retractable Hardtop Used Cars in Morrow, GA 30260

Great Deal
$3,799 BELOW
Instant Market Value of $17,284

Price: $13,485

Mileage: 35,466

Location: Morrow, GA 30260

Certified Pre-Owned: No Transmission: Automatic Color: Copper Red Mica Description: Used 2011 Mazda MX-5 Miata Touring Retractable Hardtop for sale - $13,485, 35,466 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2016/09/29/22/02/2014_chevrolet_spark-pic-2941697945895962675-152x114.jpeg

2014 Chevrolet Spark LS Used Cars in Morrow, GA 30260

Great Deal
$2,618 BELOW
Instant Market Value of $10,603

Price: $7,985

Mileage: 4,489

Location: Morrow, GA 30260

Average time on market: 33 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Grape Ice Metallic Description: Used 2014 Chevrolet Spark LS for sale - $7,985, 4,489 miles with Leather Seats
https://static.cargurus.com/images/forsale/2016/11/12/20/28/2015_mazda_cx-5-pic-819299272798307580-152x114.jpeg

2015 Mazda CX-5 Grand Touring Used Cars in Morrow, GA 30260

Great Deal
$2,877 BELOW
Instant Market Value of $21,862

Price: $18,985

Mileage: 51,331

Location: Morrow, GA 30260

Average time on market: 46 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Liquid Silver Description: Used 2015 Mazda CX-5 Grand Touring for sale - $18,985, 51,331 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels, Technology Package
https://static.cargurus.com/images/forsale/2016/10/18/21/54/2013_buick_enclave-pic-1514284552995920553-152x114.jpeg

2013 Buick Enclave Convenience Used Cars in Morrow, GA 30260

Great Deal
$3,184 BELOW
Instant Market Value of $22,169

Price: $18,985

Mileage: 53,174

Location: Morrow, GA 30260

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Description: Used 2013 Buick Enclave Convenience for sale - $18,985, 53,174 miles with Bluetooth
https://static.cargurus.com/images/forsale/2016/09/30/22/12/2012_ford_e-series_cargo-pic-4610982945483355835-152x114.jpeg

2012 Ford E-Series Cargo E-350 Super Duty Ext Used Cars in Morrow, GA 30260

Great Deal
$5,506 BELOW
Instant Market Value of $20,991

Price: $15,485

Mileage: 54,379

Location: Morrow, GA 30260

Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Oxford White Description: Used 2012 Ford E-Series Cargo E-350 Super Duty Ext for sale - $15,485, 54,379 miles with Leather Seats
https://static.cargurus.com/images/forsale/2016/11/14/21/53/2015_toyota_rav4-pic-658981491727336984-152x114.jpeg

2015 Toyota RAV4 XLE Used Cars in Morrow, GA 30260

Great Deal
$3,092 BELOW
Instant Market Value of $20,077

Price: $16,985

Mileage: 43,097

Location: Morrow, GA 30260

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Hot Lava Description: Used 2015 Toyota RAV4 XLE for sale - $16,985, 43,097 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/08/11/21/57/2015_buick_encore-pic-4050537340274003132-152x114.jpeg

2015 Buick Encore Premium Group AWD Used Cars in Morrow, GA 30260

Great Deal
$3,886 BELOW
Instant Market Value of $25,871

Price: $21,985

Mileage: 2,678

Location: Morrow, GA 30260

Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Satin Steel Gray Metallic Description: Used 2015 Buick Encore Premium Group AWD for sale - $21,985, 2,678 miles with Bluetooth, Leather Seats, Backup Camera
https://static.cargurus.com/images/forsale/2016/06/24/21/53/2013_dodge_durango-pic-6807433802574274102-152x114.jpeg

2013 Dodge Durango Crew AWD Used Cars in Morrow, GA 30260

Great Deal
$3,244 BELOW
Instant Market Value of $27,229

Price: $23,985

Mileage: 35,127

Location: Morrow, GA 30260

Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: True Blue Pearlcoat Description: Used 2013 Dodge Durango Crew AWD for sale - $23,985, 35,127 miles with Bluetooth, Leather Seats, Backup Camera, Remote Start, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/29/21/51/2014_dodge_avenger-pic-6959517824976542883-152x114.jpeg

2014 Dodge Avenger SE Used Cars in Morrow, GA 30260

Great Deal
$2,780 BELOW
Instant Market Value of $11,765

Price: $8,985

Mileage: 54,612

Location: Morrow, GA 30260

Average time on market: 37 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: True Blue Pearlcoat Description: Used 2014 Dodge Avenger SE for sale - $8,985, 54,612 miles
https://static.cargurus.com/images/forsale/2016/11/16/21/53/2015_toyota_rav4-pic-4093852170707833878-152x114.jpeg

2015 Toyota RAV4 XLE Used Cars in Morrow, GA 30260

Great Deal
$2,942 BELOW
Instant Market Value of $19,927

Price: $16,985

Mileage: 44,961

Location: Morrow, GA 30260

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Classic Silver Metallic Description: Used 2015 Toyota RAV4 XLE for sale - $16,985, 44,961 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/07/28/22/04/2010_chevrolet_camaro-pic-8447823693745042290-152x114.jpeg

2010 Chevrolet Camaro 2SS Used Cars in Morrow, GA 30260

Great Deal
$4,804 BELOW
Instant Market Value of $23,289

Price: $18,485

Mileage: 22,058

Location: Morrow, GA 30260

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Rally Yellow Description: Used 2010 Chevrolet Camaro 2SS for sale - $18,485, 22,058 miles with Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2016/08/15/21/57/2014_lexus_gx_460-pic-400151539865379665-152x114.jpeg

2014 Lexus GX 460 Base Used Cars in Morrow, GA 30260

Great Deal
$4,329 BELOW
Instant Market Value of $42,814

Price: $38,485

Mileage: 20,567

Location: Morrow, GA 30260

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Onyx Description: Used 2014 Lexus GX 460 Base for sale - $38,485, 20,567 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/06/27/21/53/2013_toyota_venza-pic-6442257339118896174-152x114.jpeg

2013 Toyota Venza XLE V6 AWD Used Cars in Morrow, GA 30260

Great Deal
$2,978 BELOW
Instant Market Value of $20,963

Price: $17,985

Mileage: 47,571

Location: Morrow, GA 30260

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Gray Pearl Description: Used 2013 Toyota Venza XLE V6 AWD for sale - $17,985, 47,571 miles with Bluetooth, Leather Seats, Backup Camera, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/10/17/21/55/2015_chevrolet_tahoe-pic-6221005388775240064-152x114.jpeg

2015 Chevrolet Tahoe LT Used Cars in Morrow, GA 30260

Great Deal
$4,514 BELOW
Instant Market Value of $39,499

Price: $34,985

Mileage: 46,784

Location: Morrow, GA 30260

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Champagne Silver Metallic Description: Used 2015 Chevrolet Tahoe LT for sale - $34,985, 46,784 miles with Bluetooth, Leather Seats, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2016/10/25/21/52/2013_nissan_rogue-pic-841908399771526318-152x114.jpeg

2013 Nissan Rogue S Used Cars in Morrow, GA 30260

Great Deal
$2,502 BELOW
Instant Market Value of $11,987

Price: $9,485

Mileage: 80,112

Location: Morrow, GA 30260

Average time on market: 27 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Pearl White Description: Used 2013 Nissan Rogue S for sale - $9,485, 80,112 miles
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Nov 19, 2016
salesman was irate that i chose not to visit after making deposit
Is this review helpful? Yes | No
Nov 17, 2016
Great
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Nov 14, 2016
dealer contacted numerous times. very good and very fair dealer.
1 of 1 people found this review helpful.
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Nov 13, 2016
Good customer service.
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Oct 31, 2016
Great visit... was helped with accurate info.... but no moonroof in the vehicle we wanted
1 of 1 people found this review helpful.
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Oct 30, 2016
Cane was nice guy and professional
1 of 1 people found this review helpful.
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Oct 9, 2016
KennyDisrailiBenoitBrown
10
Great
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Oct 6, 2016
They emailed me and everything thanks
2 of 2 people found this review helpful.
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Sep 19, 2016
Cjwills57
Quick response.
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Sep 17, 2016
Very good bussinesmanship.
1 of 1 people found this review helpful.
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Sep 16, 2016
Good followup. Good answering questions and supplying pictures and info.
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Sep 16, 2016
Quick to respond and call.
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Sep 12, 2016
Ernest was excellent in communicating to me
1 of 1 people found this review helpful.
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Sep 11, 2016
Absolutely great the team there is the best I have worked with in 8 car purchases
1 of 1 people found this review helpful.
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Sep 8, 2016
courteous sales person and very responsive , also they seemed interested in making a sale by showing me that they would stand behind the product,.
1 of 1 people found this review helpful.
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Sep 5, 2016
They were on top of it
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Sep 1, 2016
Dealer salesman contacted me immediately. Have not committed to this car however still interested.
1 of 1 people found this review helpful.
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Aug 29, 2016
vlboswell
Absolutely professional and well organized establishment.
1 of 1 people found this review helpful.
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Aug 25, 2016
I purchased the car.
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Aug 20, 2016
Jyossi
Good customer service
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Aug 19, 2016
Excellent
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Aug 19, 2016
Several follow-ups and good info. Just a 'few' too many miles for the price though.
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Aug 13, 2016
Great Response - Mike was very helpful!
Is this review helpful? Yes | No
Aug 9, 2016
The internet sales manager got back to me quickly, but lucky for me , and unlucky for him, the car we were looking for plopped into my lap before being able to continue that relationship. Have used them before, for a different car earlier, and would go back.
0 of 1 people found this review helpful.
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Aug 7, 2016
Got the bait and switch- and the manager wouldn't give us their bottom line, we had to tell them and the sales guy would go into a room and come out and tell us no- but not what they could do--- it was a total waste of time---
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Response from Hennessy Buick GMC:

We are very disappointed that your experience here at Hennessy was not 100% positive. Our online pricing is our actual bottom line , and to go even further our online pricing includes all Dealer fees. We are a "No Haggle" store and our pricing is the lowest within 250 miles of the dealership. We can appreciate our customers feeling they need to be able to negotiate a better price and we feel that us putting our "Best" price online eliminates a lot of wasted  time traveling back and forth from one dealership to another trying to negotiate the best deal. We do all of that neg
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Aug 3, 2016
Mike Reyes did all of the work - All I had to do was pick out the units I wanted. In and out in just over an hour with two units. Great Service
Is this review helpful? Yes | No
Aug 2, 2016
Poor job of communicating with me. Sold the vehicle days before and we were waiting on pictures of the vehicle.
1 of 1 people found this review helpful.
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Response from Hennessy Buick GMC:

We strive for 100% customer satisfaction here at Hennessy and we apologize that we have fallen short on this one. We have very aggressive pricing and in a lot of cases these vehicles sell before they have photos available. We get fresh inventory in every day so please let us know if there is another vehicle you may be interested in and you can contact me directly.
Aug 1, 2016
Very helpful but I bought elsewhere.
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Jul 18, 2016
Great
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Jul 17, 2016
Bought this car. Great job Bernard Hill.
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Jul 8, 2016
Dealer contacted me the following day and was very professional.
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Jul 1, 2016
They never had this car to begin with. I could never see it. After getting an appointment to see it 30 minutes before that time suddenly the car was sold to an employee. This has been 2 or more weeks why are they still advertising this car???
Is this review helpful? Yes | No

Response from Hennessy Buick GMC:

We are sorry that your experience here at Hennessy was not 100% positive. We strive for excellence in customer satisfaction. Unfortunately you were interested in a vehicle that one of our employees was purchasing. Our vehicles remain on our website until they are actually sold and removed from our inventory. The same goes for when they are purchased, they are put into our inventory and automatically go on our website at the time of purchase. Sometimes it takes up to 10 days for a vehicle to be delivered from where we purchase them. We apologize for any inconvenience and if this is the vehicle
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Jun 26, 2016
They got with me however, I purchased elsewhere
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Jun 21, 2016
They do not send your information as they say. They charge sales tax on out of state vehicles Expect to pay what is listed and more but they will tell their not making any money on a car
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Response from Hennessy Buick GMC:

We are sorry that your experience here at Hennessy is not 100% positive. We have no control over sales tax on vehicles that are purchased by out of state customers. Banks require liens to be perfected on "all" financed purchases and we are required to send the taxes to the DMV office in the county which you reside. We advertise our "Best" and "Most" competitive prices online and we have the best prices in the South East.
Jun 4, 2016
Was real active with trying to help me
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Jun 2, 2016
Kept me informed. Unfortunately, the van sold before I could drive over to take a look, but the sales rep. did an excellent job.
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Jun 1, 2016
Quick courteous and professional. Good guys to deal with...
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May 30, 2016
The dealer rep was very informative. He responded to all of questions in a very timely manner.
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May 28, 2016
Painless transaction.
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May 28, 2016
Mike is awesome. He contest to follow up with me without being pushing. I like that.
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May 24, 2016
Dealer responded promptly. Did not have a chance to see the car. Found one somewhere else.
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May 21, 2016
Did not buy car from them, but quick response and good follow up.
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May 18, 2016
estoltz
Good response. We just couldn't find a common ground on price.
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May 11, 2016
Very helpful!
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May 9, 2016
Lo-balled my trade. Was not willing to nego. on their's. Did not buy from them.
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Response from Hennessy Buick GMC:

We are sorry your experience at Hennessy was not 100% positive. We advertise our best prices online and have the best prices within 250 miles of our Dealership. It's not that we do not negotiate, we have already negotiated the best price for you before you visit our store.
May 8, 2016
dicemann
My experience with Hennessey was great it's not their fault my credit is so bad that they couldn't put me into a car they tried their hardest but at the end of the day nothing worked but as I walked out the dealership one of the guys in there stopped me and said he heard how bad I needed a car so he gave me a number to another dealership and said I'm guaranteed to drive off in a car and sure enough I did so thanks to Hennessey instead of just letting me walk off empty-handed they helped me in another way And i really appreciate that so again thanks you Hennessy.
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May 6, 2016
jimanglin
No haggle pricing was easy. Well taken cars on lot.
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May 4, 2016
Got in touch with me quickly.
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May 4, 2016
Great
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May 3, 2016
Would not respond to emails. Called and left a message, but was ignored. Once the car was sold they called and offered me cars I didn't want.
Is this review helpful? Yes | No

Response from Hennessy Buick GMC:

Jason we are sorry that your experience at Hennessy was not 100% positive. We strive for excellence in all aspects of the car buying experience and unfortunately we have emails that somehow go into a spam folder and we do not catch this until it is too late. It seems this is one of those occasions and we apologize.
Apr 27, 2016
Received immediate contact via email. Have received several follow-up contacts. Am out of town for a week but will probably visit dealer when I return. Experience with this dealer has been very positive.
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Apr 26, 2016
Hennessy Buick Mazda in Marrow, GA is the BEST I have seen and bought from in the business...in 17 years of me car buying from dealerships. Absolutely no hassle and they are in it for the customers' gain and not their own. If you want a non-pushing and reasonable priced dealer with excellent warranties this where you want to go. As a woman it is sometimes hard to go to dealerships to purchase a car because of the stereotypes of women not knowing anything about cars. However Billy Simmons and Cecil Johnson were awesome salesmen. Very friendly and laid back!! The finance manager was also AWESOME!! I believe his name was Chris. Before all paperwork was signed he throughly explained all opitions and he helped me play with numbers until I was comfort with my payment, interest, and terms. Just an all around friendly staff and environment. What I liked the most was the diversity of the staff and customers. Along with WIDE range of nicely well equipped inventory at reasonable affordable prices.
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Apr 25, 2016
Traveled 5 hours for this car. Salesman was upfront on phone about car condition. He even let me know when other buyers were interested. Was able to put 48 hour hold on car with a $100 refundable deposit to keep from being sold while I traveled from out of state. Advertised Internet price was exactly what I paid before tax, tag, and title. Dealer fees were included in Internet price. No hidden fees. They even threw in some carpet mats and a second key to make the sale at no extra cost. I would buy another car from them if I needed one. The only downside was having to wait in line for 2 hours just to pay,
Is this review helpful? Yes | No
Apr 25, 2016
I responded to the online request to visit the dealership inquiring about a Challenger. The sales people were great to deal with. They let me take my time with a test drive and did not rush me nor did they try to sell me something I did not want like many other dealerships. I would highly recommend this dealership. I had a great experience.
Is this review helpful? Yes | No
Apr 25, 2016
I went to look at two cars that looked really nice via this site.BOTH had clear car faxes yet BOTH had fender or bumper work (and very sloppy work at that) done. You can not tell me those cars had not been wrecked. They seemed very shady to me. I left.
Is this review helpful? Yes | No

Response from Hennessy Buick GMC:

We are very sorry that your experience at Hennessy was not 100% positive unfortunately we do not have any control nor any affiliation with CarFax. Carfax only show accidents that have been reported and insurance claims that have been submiited.  Just because CarFax shows no accidents reported does not mean that the vehicle has not been in an accident or never has had a bumper or fender repainted or touched up.
Apr 20, 2016
Great Experience ! Professional, personable, courteous salespeople. Our sales guy Alon was excellent. Very knowledgeable, great personality, just good people. Ended up purchasing a Cadillac suv instead of the Terrain. And I Love It !! We were so impressed with Hennessy that we will be bringing our son back to purchase his first new vehicle.
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Apr 19, 2016
Cutiger1996
quick contact...didnt have the features I was looking for though...very professional
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Apr 19, 2016
Great! I didn't get the car I inquired about but the salesman was very prompt and polite with responses. He didn't hassle me about any other vehicle other than the one I specifically emailed about. Overall great experience, look forward to buying from them in the near future.
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Apr 15, 2016
Great service from start to finish.
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Apr 15, 2016
Omar was extremely knowledgeable and professional.
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Apr 12, 2016
ZoeKline
Beautiful car on the inside, but it needs to be inspected further. The sales associates were kind, fair, informative and up front, from what I could see. I would definitely do business with them if we could agree on repairs for this vehicle. I was told that the car could not be taken anywhere for an inspection. That kind of concerns me, so I am proceeding cautiously on this one, while searching for others. Sales associates were great.
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Apr 10, 2016
Sales Rep reached out by phone & email - very helpful. Would recommend ...
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Apr 10, 2016
Excellent service, sales man Roy Fuller really made us feel that great.
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Apr 4, 2016
I bought the car. Easy, fast experience.
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Mar 28, 2016
Russ Allen , salesman is awesome and probably one of the best used car salesman I've ever encountered. I did not purchase due to the car did not meet with my approval but he was fantastic & very professional!
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Mar 27, 2016
Got back to me right away.
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Mar 24, 2016
Great response time
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Mar 23, 2016
Dealer sent a response to come to the dealer, i asked for basic details of car, and no further response
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Mar 22, 2016
Good
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Mar 20, 2016
Good
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Mar 18, 2016
I bought the car! My awesome sales guy , Omar Cash is great. Totally would buy from again.
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Mar 17, 2016
Mike N was great. Patient. Nice. Showed us a few cars. We ultimately decided to pay a little more for a car that was in a little better shape. This was our second choice and made the decision tough.
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Mar 14, 2016
This car dealer is good if you do not have a trade in they get you in there with low prices but will not give you anything for your trade but great deal if you just buy outright I did not purchase from them
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Mar 13, 2016
Pleasant and informative
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Mar 12, 2016
They have a excellent staff and selection. Thanks for the experience, continued success!
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Mar 11, 2016
found a good deal and purchased
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Mar 11, 2016
The service was absolutely horrible! I waited at least 29 minutes before anyone acknowledged me and then it took another 30 minutes before I was able to test drive a vehicle.
Is this review helpful? Yes | No
Mar 10, 2016
ej4u
I received an email and a follow-up call. When the car was sold, I also received another email.
Is this review helpful? Yes | No
Mar 8, 2016
Fast response
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Mar 5, 2016
Nsgoodbody
Under communicated- only sent one email, but did respond promptly
Is this review helpful? Yes | No
Mar 2, 2016
Dealer contacted and was good.
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Mar 2, 2016
Good experience. Wasn't the truck I was looking for.
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Feb 29, 2016
Prompt response
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Feb 26, 2016
The guy who answer the phone seem like he was not interested in my phone call.
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Response from Hennessy Buick GMC:

We are sorry that your experience here at Hennessy was not 100% Positive.
Feb 22, 2016
No room for negotiation
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Response from Hennessy Buick GMC:

We are sorry that you felt like we had no room for negotiation. We advertise the best prices online that are the lowest within 500 miles of our dealership. Taking that into consideration we have already negotiated the best price for you.
Feb 19, 2016
I had a very good experience while over at Hennessy Buick my salesman Marvin was very good shared with me a lot about the car.He told me some things that I need to know about it .I will buy another car from them whenever I get back in the market for another car
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Feb 18, 2016
Yes I contacted by the dealer and they answer all my questions.
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Feb 17, 2016
Awesome experience. I would definitely recommend Hennessy. Omar Cash was first class: I got professional, respectful service and more car than I thought I'd get at a great price. Five stars!
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Feb 16, 2016
There prices are very reasonable was not able to trade due to value of my trade in But will definitely consider them next time I buy
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Jan 22, 2016
Contacted the same day but couldn't give me the information I wanted
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Jan 22, 2016
I purchased a vehicle from this dealer. One of the best experiences with no pressure sales and the price that was listed online included everything but the taxes. Would highly recommend, our sales guy was Roy Fuller.
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Jan 21, 2016
Omar is a great salesman; easy to work with.
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Jan 8, 2016
The staff responded quickly and was very helpful. In the end though, we did not purchase a vehicle from them.
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Jan 6, 2016
Fast response. Reasonable price. Would deal with them again.
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Dec 24, 2015
This dealer was very quick to responding to my questions within 5 miles minutes of my question someone was contacting me.
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Dec 13, 2015
My experience about the dealer is, they are always give us a best price, and best deal
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Dec 5, 2015
Informative
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Dec 1, 2015
Never understood why I didn't deal with the agent I dealt with on the phone. Also, even after writing a check for over $23,000, the agent came back and tried to change my mind and put the van on payments and pay $2-3,000 additional in interest on a car loan so he could make more commission! I made it clear from the beginning I was paying cash for the van. I waited almost 10 minutes after walking in and then was assigned to a different agent. Seemed very unprofessional.
Is this review helpful? Yes | No
Nov 30, 2015
Great communication!
Is this review helpful? Yes | No
Nov 25, 2015
Excellent customer service, knowledgeable and extremely helpful
Is this review helpful? Yes | No
Oct 31, 2015
Very good sales representative we could contact and experience very comfortably with the person. It is great.
Is this review helpful? Yes | No
Oct 22, 2015
Poor communication and lack of timely response from salesperson.
Is this review helpful? Yes | No
Oct 19, 2015
The salesman was super busy so communication with the dealership regarding details of the purchase were somewhat challenging. Still, a very positive experience.
Is this review helpful? Yes | No
Oct 16, 2015
I couldn't even understand the salesman. His accent was so thick, it made communication almost impossible. My trade-in was also low- balled. They continued to push me to come in even though their dealership was 300 miles from my house.
Is this review helpful? Yes | No
Sep 29, 2015
Mike is the best!
Is this review helpful? Yes | No
Sep 7, 2015
Excellent customer service and great prices.
Is this review helpful? Yes | No
Sep 4, 2015
Well, I looked at the new trucks they had and the sales person told me they could show me used cars. I would have had to go to the used lot first. I thought it was crazy! Haven't been back.
Is this review helpful? Yes | No
Sep 1, 2015
Seemed like it took longer than usual once the decision was made to buy to get out of the building, but all the individual people involved were top notch, especially Damon Hudson. Thank you!
Is this review helpful? Yes | No
Aug 26, 2015
Excellent
Is this review helpful? Yes | No
Aug 24, 2015
Unfortunately, the vehicle I was interested sold before I could visit the dealership. But they did a good job of following up with emails and keeping me informed.
Is this review helpful? Yes | No
Aug 20, 2015
akellym1
Good follow-up Did not have any stock that we interested in.
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Aug 14, 2015
Outstanding, my friend purchase his 2015 GMC Denali from them.
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Aug 1, 2015
Great information and response.
Is this review helpful? Yes | No
Jul 29, 2015
Excellent communication
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Jul 29, 2015
exceptional. quick initial response and appropriate follow-up by two separate individuals. very good online experience.
Is this review helpful? Yes | No
Jul 26, 2015
Good salesperson. Lack of flexibility.
Is this review helpful? Yes | No
Jul 22, 2015
Good
Is this review helpful? Yes | No
Jul 12, 2015
Great service, fast, efficient and fun
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Jul 6, 2015
Dee alter responded and was gracious. The drive-out price was understated but I believe it was an honest mistake.
Is this review helpful? Yes | No
Jul 2, 2015
Great service
Is this review helpful? Yes | No
Jun 18, 2015
Dealer quickly responded. He had both of our cars of interest out and ready for us to inspect when we got there. Good, fair price, and everything was as he informed us it would be We bought the car from Omar.
Is this review helpful? Yes | No
Jun 15, 2015
Felt like bait and switch to advertise a low price for vehicle that has hidden in the description a note that this price was on for wholesalers. Also they have the typical used car negotiation process where you have to be willing to walk away for them to say "what will it take to make this deal today?" Why not make the deal of the day first then everyone can home earlier? I did not buy.
Is this review helpful? Yes | No

Response from Hennessy Buick GMC:

CarGurus pricing is a no haggle, one price advertisement that includes our $499 dealer fee. What is being referred to here is the AutoTrader advertisement for dealers, wholesalers and exporters.
Jun 12, 2015
All stars - great experience, very pleased
Is this review helpful? Yes | No
Jun 12, 2015
Hennessy was awsome i got a better deal then what i inquired about ended up with a new 2015 GMC SIERRA 1500 which i love. They we quick and got me in my new ride in just a couple of hours. These guys are awsome!
Is this review helpful? Yes | No
Jun 9, 2015
There were some problems with the car that I had to take to another dealer to fix (blown fuses and recalls), but Hennessy paid for this expense.
Is this review helpful? Yes | No
Jun 7, 2015
We very much enjoyed working with this dealer. They priced the vehicle very competitively and worked with us in a friendly and professional manner. This was in stark contrast to another dealer we had visited earlier that day.
Is this review helpful? Yes | No
Jun 2, 2015
Good service.
Is this review helpful? Yes | No
May 19, 2015
The salesman, Omar Cash was friendly and gave me his personal cell number. I ended up contacting him after hours and he was very willing to help.
Is this review helpful? Yes | No
May 12, 2015
Great service as always
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May 1, 2015
Had a really good experience.
Is this review helpful? Yes | No
Apr 30, 2015
Great response time, unfortunately I already found a car.
Is this review helpful? Yes | No
Apr 6, 2015
Marvin was awesome!!
Is this review helpful? Yes | No
Mar 29, 2015
Great transaction
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Mar 29, 2015
Prompt response and follow up.
Is this review helpful? Yes | No
Mar 25, 2015
Mr CJ Cecil Jones gave us excellent service
Is this review helpful? Yes | No
Mar 21, 2015
Awesome!
Is this review helpful? Yes | No
Mar 14, 2015
deal and service Great
Is this review helpful? Yes | No
Mar 12, 2015
They wouldn"t pay me what my car was worth so even though I had the money for the car and down payment we were not able to buy from them. I won't waste my time with them again. They were not open to working with us at all. Told me to sell my car else where and come back and buy from them. Not in this lifetime!
Is this review helpful? Yes | No
Mar 8, 2015
Clark8025
Mike at Hennessy was great to work with. We just could not get to a price point for me. I would highly recommend you asking for Mike when you deal with Hennessy! Thanks Mike
Is this review helpful? Yes | No
Feb 23, 2015
We asked for a picture of the vehicle but never got one. Instead, the salesman sent emails asking questions such as call me, what are you looking in your new vehicle, etc... When all we wanted was a picture. A waste of time. Good thing we never gave them our real phone number!
Is this review helpful? Yes | No
Feb 15, 2015
I purchased the Jeep Liberty and it was very comfortable and STRESS-FREE!
Is this review helpful? Yes | No
Feb 4, 2015
O. Both of the men I spoke with were quite helpful. Overall a good experience.
Is this review helpful? Yes | No
Feb 3, 2015
Said anything about there lot to get you in the door And tried to jack the price up. Internet sales was awesome.
Is this review helpful? Yes | No
Feb 1, 2015
very professional, responsive personnel. They don't pressure you at all to close a deal.
Is this review helpful? Yes | No
Jan 30, 2015
Did not buy the vehicle at this time but will definitely use the dealer when ready
Is this review helpful? Yes | No
Jan 27, 2015
Bought truck
Is this review helpful? Yes | No
Jan 23, 2015
Great sales philosophy.....Mike was good. Just didn't have a vehicle I was interested in.
Is this review helpful? Yes | No
Jan 16, 2015
Great experience!!! Love my delivery Van!!!
Is this review helpful? Yes | No
Jan 11, 2015
We appreciated the prompt & professional service from both Billy & Mike at Hennessy. while we weren't able to do business this time around, we will look their way again the next time we are in the market.
Is this review helpful? Yes | No
Jan 8, 2015
honored price listed.
Is this review helpful? Yes | No
Dec 29, 2014
Very good experience at every turn. The sales team (they were a real team) was responsive, helpful, courteous, friendly and professional throughout the shopping and buying process. I'd go there again.
Is this review helpful? Yes | No
Dec 28, 2014
Very nice people
Is this review helpful? Yes | No
Dec 18, 2014
Wonderful experience.
Is this review helpful? Yes | No

Old Dealer Reviews

Nov 25, 2014
Mr Simmons was great!!!
Is this review helpful? Yes | No
Nov 25, 2014
The salesman was great working with and he was very understanding of the customer situation.
Is this review helpful? Yes | No
Nov 19, 2014
Great ask for Lamont Rhodes
Is this review helpful? Yes | No
Nov 19, 2014
Excellent...they got right back with me. Vehicle had been sold but they provided me with other options. Variety of styles and price ranges.
Is this review helpful? Yes | No
Nov 9, 2014
Omar cash was great to work with & the dealership overall was wonderful ! They even let me bring my puppy in :)
Is this review helpful? Yes | No
Nov 7, 2014
DeeTee
I purchased a preowned Escalade from Cecil Jones (CJ). CJ helped make the buying experience go smooth. The finance manager Rene Scott was phenomena in securing the best rate.
Is this review helpful? Yes | No
Nov 4, 2014
I was contacted promptly and the dealer made sure all my questions were answered and I will do business with this dealership again.
Is this review helpful? Yes | No
Oct 27, 2014
A little slow in responding, and didn't answer a few specific questions. I will continue my search.
Is this review helpful? Yes | No
Oct 26, 2014
Great customer service, did not apply pressure into making a sell along with listening to needs.
Is this review helpful? Yes | No
Oct 24, 2014
They were very attentive, and responded very fast. Great dealership with an excellent service department.
Is this review helpful? Yes | No
Oct 23, 2014
Overall, it was an adequate experience at Hennessy. I did end up purchasing a vehicle from them. It did take a couple talks/visits to negotiate pricing, however that comes with buying a car no?. They did let me test drive and were hospitable, however just constructive criticism, I wish they spent more time explaining the cars details and features. When I finally purchased the car, one of the remotes did not work. They did replace it free of charge, however there was a lack of communication with the sales and parts department, and I was almost charged for it. Then the cars battery died before I left the lot, however Hennessy made it right and replaced my battery for free. They did low ball my trade-in at first, however they did bump up the price a few talks later. Overall fairly decent experience. As always take time to shop around.
Is this review helpful? Yes | No
Oct 20, 2014
ok
Is this review helpful? Yes | No
Oct 5, 2014
Good
Is this review helpful? Yes | No
Sep 10, 2014
Kept in contact thanks
Is this review helpful? Yes | No
Sep 9, 2014
Good communication
Is this review helpful? Yes | No
Aug 24, 2014
No pressure sales. Prompt and quick response to questions.
Is this review helpful? Yes | No
Aug 24, 2014
I bought the truck . They said they would take $500 off the price so I took there word and they did. But they added it back on in dealer fees . Witch i did not notice ti'll i got home. In there advertisement on your web site they said dealer fee were added on the price. So they are not to be trusted.money is more important than there word.
Is this review helpful? Yes | No
Aug 6, 2014
They weren't willing to negotiate price at all and acted arrogant.
Is this review helpful? Yes | No
Jul 21, 2014
Very helpful!
Is this review helpful? Yes | No
Jul 10, 2014
Daniel and there team was quite exceptional. Communicated well, very responsive and professional.. I am looking for ways to work with the dealership and my company..
Is this review helpful? Yes | No
Jul 9, 2014
Very good
Is this review helpful? Yes | No
Jun 21, 2014
Not too happy with after sale service. Truck was dirty when I got it, so I was told to come back to get it detailed due to various stains on cloth and over vinyl. Drive almost an hour and almost three hour waiting to just get a car wash and vaccum, something I could have done (lot better). And a bunch of excuses why was not detailed the way it was supposed to be done. Price was good though. Service after sale, not so good.
Is this review helpful? Yes | No
Jun 21, 2014
Thanks Omar!
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Apr 28, 2014
Good
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Apr 16, 2014
Total professionals, didn't buy but they handled all requests very well and timely
Is this review helpful? Yes | No
Mar 9, 2014
Said that 15999 was best price..laughable!
Is this review helpful? Yes | No
Mar 4, 2014
SRGFII
15
Very Professional
Is this review helpful? Yes | No
Feb 28, 2014
We have bought twice from Hennessy. Omar Cash is wonderful, he goes over and beyond from start to finish. We found the best prices at Hennessy, after searching for a couple of months. The only problem, you have to wait in line to pay, we waited over an hour. We were paying cash, so there was not a loan problem. Such a large dealership should have several officers ready to take your money.
Is this review helpful? Yes | No
Feb 25, 2014
Very professional!! Treated me with respect!!!
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Feb 24, 2014
Very Nice experience, would recommend them!
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Feb 19, 2014
Bad deal the transmission was going bad.
Is this review helpful? Yes | No
Feb 19, 2014
Was told I had good car credit, then came back with my beacon score was too low, then tried to get me to sign a contract with paying two times of what the car was on sale for. No way will I be paying for a car for 6 years, now way.
Is this review helpful? Yes | No
Feb 8, 2014
I purchased a different but similar Yukon that is featured in the ad. Mike Novotny with Hennessy was very personable and professional throughout the process from the first meeting to the completion of the final paperwork.
Is this review helpful? Yes | No
Jan 21, 2014
Great people, would buy from them again!!!
Is this review helpful? Yes | No
Jan 2, 2014
burtonstr
Good follow up.
Is this review helpful? Yes | No
Dec 21, 2013
Very helpfull, great place. Russell
Is this review helpful? Yes | No
Dec 4, 2013
very helpful
Is this review helpful? Yes | No
Dec 3, 2013
It was great and i bought the car through this dealer
Is this review helpful? Yes | No
Nov 19, 2013
Great selection, even better prices. All the vehicles I looked at where priced well under N.A.D.A. And KBB. Also they come with a car fax report.
Is this review helpful? Yes | No
Nov 13, 2013
Cecil Jones very responsive.
Is this review helpful? Yes | No
Nov 12, 2013
My experience at the dealership was great. Everyone was friendly and made sure that me and my family felt welcome.
Is this review helpful? Yes | No
Nov 8, 2013
Contacted, almost immediately, by e-mail, and supplied ALL needed info..
Is this review helpful? Yes | No
Nov 4, 2013
Very helpful and upfront. Did not buy from there due to distance from me but Mike was as much help as you could ask for...oh and they literally had everyone else beat on price by 3-4 thousand dollars. Check here first. They didn't come down on price but honestly I cannot blame them. At that price I wouldn't have either. Also what you see is what you pay other than TTL. No other fees. Only dealer I dealt woht that could give me an out the door price on his inventory on the spot...thanks again Mike.
Is this review helpful? Yes | No
Oct 23, 2013
I bought a new genesis locally. I was contacted 2-3 times,
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Oct 15, 2013
DJ_12361
I would rate them a 5 star,we e-mailed and could not come to terms about the suv.I ask for better price and was told couldnt do it. So the search goes on ! Just have to be patient. Thanks,
Is this review helpful? Yes | No
Oct 2, 2013
Excellent service from beginning to end...however, ensure you have ample documentation supporting your deal to include your trade in if you have one
Is this review helpful? Yes | No
Oct 1, 2013
Hennessy Motors, very professional, very organized, they have the best prices around, great sales staff my favorite "Cecil Jones". Check these guys out you want be sorry.
Is this review helpful? Yes | No
Sep 16, 2013
Great Service, working on finding the right vehicle for our needs.
Is this review helpful? Yes | No
Sep 7, 2013
Good buying experience. Salesman, Mark Cooper is a gentleman and treated us very well. I would give 5 stars but the long wait to get financed was a bit long. So far, everything is good with our used SUV we purchased at Hennessy.
Is this review helpful? Yes | No
Sep 6, 2013
phone call and email.
Is this review helpful? Yes | No
Sep 4, 2013
Quick response
Is this review helpful? Yes | No
Sep 2, 2013
Make sure you know that the car accessories like a second key or a keyless entry, jack etc are included. Also check that there are no trim pieces missing as we missed that and were told we could buy the second key with keyless entry for about $300 after the sale was complete so we have to use the one key they gave us.
Is this review helpful? Yes | No
Aug 30, 2013
Was less than honest about wether they actually had vehicle.
Is this review helpful? Yes | No
Aug 25, 2013
Great response, excellent transaction.
Is this review helpful? Yes | No
Aug 24, 2013
ipcguy
Despite all the self adulation on the website about customer care, they were slow or did not, in some cases, respond to emails. They are what I've come to expect from dealers.
Is this review helpful? Yes | No
Aug 19, 2013
great
Is this review helpful? Yes | No
Aug 1, 2013
Great Dealer!!!
Is this review helpful? Yes | No
Jul 24, 2013
It was a great no hassle experience. This particular vehicle was not available, but a similar model with all features that I wanted and lower mileage was available and I purchased it!
Is this review helpful? Yes | No
Jul 23, 2013
Dealer was friendly and the process was cordial. The final price was close to the depicted price on CarGurus. Thanks to CarGurus I found what I really wanted!
Is this review helpful? Yes | No
Jul 15, 2013
The Gentleman I dealt with Danny Lafavor, was so great! he listen to what i wanted and was very understanding. When the time came he negotiated very hard to get the deal done within my terms. I was even able to get an extended service plan within my my terms. I highly recommend this dealership and please let them know I referred you to them as they have a referral program!
Is this review helpful? Yes | No
Jul 12, 2013
Pleasant experience
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Jul 6, 2013
I will be going to Hennessy on my next leave in OCT. They seem to have what I'm looking for. AJ keeps me informed on all deals pertaining to Cadillac STS @ CTS
Is this review helpful? Yes | No
Jul 4, 2013
We had an awesome experience. Car selection was very good & great quality. Pricing was very competitive and Danny, our Salesperson, was very knowledgeable, professional and patient. He interacted with the whole Family, no pushy hard sales tactics. Thumbs up for our Mercedes E350 purchase!
Is this review helpful? Yes | No
Jun 23, 2013
I got a response immediately.
Is this review helpful? Yes | No
May 26, 2013
All went well.. The only thing that could have been better was the vehicle cleanup... But good experience...
Is this review helpful? Yes | No
May 14, 2013
This was one of the best buyer experience that I have ever had. I was in and out in less than two hours. Great interest rates and Im loving my car.
Is this review helpful? Yes | No
Apr 25, 2013
Still workkng with a salesman at the dealership, bought a car returned it, waiting on another on, I want a 2011 red cts coupe , low mileage, good price
Is this review helpful? Yes | No
Apr 16, 2013
Great communications and responsiveness to my questions. I may buy their truck.
Is this review helpful? Yes | No
Mar 31, 2013
The car was a Prius Base model not a IV as advertised..
Is this review helpful? Yes | No
Mar 29, 2013
They are doing their job, I guess I did finally get in touch with a salesman by my calling the dealership several times. I even arranged with a different salesman to come see the car. They sold it while I was on the way..
Is this review helpful? Yes | No
Mar 20, 2013
Dealer was unwilling to negotiate price.
Is this review helpful? Yes | No
Mar 19, 2013
I purchased my CTS from Hennessy and I love it. The salesman Larry Bass was very helpful and fun to do business with. I would highly recommend this dealership to anyone looking for car at a good price
Is this review helpful? Yes | No
Mar 17, 2013
Hennessy treated me great & were very responsive to me. However, I was able to locate the Pathfinder I wanted & subsequently purchased one. Although I didnt get it from Hennessy.
Is this review helpful? Yes | No
Mar 9, 2013
Dealer changed price 1 star
Is this review helpful? Yes | No
Feb 19, 2013
my salesman was excellent and i had a great experience
Is this review helpful? Yes | No
Feb 4, 2013
Goos deal, friendly & helpful sales and finance team.
Is this review helpful? Yes | No
Dec 13, 2012
I brought a lovely 2010 Buick LaCrosse and I must say the customer service was outstanding! My Husband and I are overseas and they made the process of purchasing the car very easy. I found the car and within 48hrs it was at my house waiting on me to return home! Their price was the best price I found for a loaded 2010 Buick LaCrosse the whole 9 months I spent looking for a LaCrosse. I got everything I wanted in the car plus some bonus features for a great price! I will highly recommend Hennessy to family and friends! Ask for Mike, we worked with him and he even made sure my in-laws got picked up from the airport and knew how to work all features in the car before leaving the lot, which was a surprise to me since texting is a challenge.
Is this review helpful? Yes | No

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