Hendrick Honda Pompano Beach

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Certified Used Dealer, Internet Certified, Customer Appreciation Days

5381 N Federal Hwy
Pompano Beach, FL 33064

Sales: (844) 308-7168

Service: (877) 540-5308

Today 9:00 AM - 9:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Nov 23, 2017
Great
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Nov 12, 2017
Eric was very helpful and took the time to answer my questions. Ended up buying the perfect used car.
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Jul 3, 2017
We, my wife and I, had a very poor experience and a wasted 4 hours at this dealership. The sales manager reneged on his in writing promise to beat the legitimate deal from another dealer on the specific 2014 Honda Odyssey EX-L. The car had over 2,000 more miles on it than advertised to which he shrugged and said "do you expect me to run out to the lot and check when you call"? The salesman tried to tell me at first the advertised 7yr 100K warranty was going to be an additional $700 to register a new owner, This was even though their CarGurus ad listing specifically said it was included, as did several emails I exchanged with them prior to coming in, ultimately they relented on that. Meanwhile to add insult to the entire affair the salesman went away and came back and added $500 back on the deal by reducing the offered trade in. The explanation was that the appraising guy changed it. It was as though they were trying to kill the deal rather than make it. Well as it turns out they had a walk'in while my transaction was underway that they apparently figured to get more money out of as he wanted to ship it to another country. The bottom line is they wanted $1600 more than the promised match deal that brought me, after several prior conversations, in to the dealership in the first place. And it turned out to have higher mileage and some off brand never heard of tires, that the salesman had never heard of as well. All in all an very negative experience that would prevent me from considering Hendrick Honda Pompano Beach, or recommending them to anyone I actually liked in the future.
7 of 7 people found this review helpful.
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Jun 11, 2017
David was excellent.
1 of 2 people found this review helpful.
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May 11, 2017
GuruRNCR
Great to deal with.... Very easy, no pressure.....
0 of 1 people found this review helpful.
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May 6, 2017
Fair and hospitable. Ask for Dave Reeves
0 of 1 people found this review helpful.
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Mar 11, 2017
First class service from Quinn, Miguel and Clint.
0 of 1 people found this review helpful.
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Feb 9, 2017
Internet lady Christina called back, ad had no pictures, then a salesperson called back and didn't know if the car had leather interior or not. Real typical used car sales people, didn't know why car was listed before pictures were taken of car. This is a $7000 car sales person said the dealer fee was 800 dollars at top of that. You got to be kidding!!!! Told him i was a CASH buyer, and there was no room for anything he can make on the back end. Just a waste of time.
4 of 4 people found this review helpful.
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Response from current dealership owner:
We apologize for the lack of available information pertaining to the vehicle you inquired about. It had just came in on trade and we were in the process of completing the on line description. We appreciate any offer you make on any of our vehicles as we always work together to earn your business.   
Oct 29, 2016
Not a big mustang. Runs nice for a for a 19year old vehicle. you can tell it was maintain. It shifts gears nicely engine is clean and the ac still works. kind high on its price but very good vehicle.
0 of 2 people found this review helpful.
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Response from current dealership owner:
I understand the price may seem a little high to you. But, like most older, hard to find vehicles that are in great condition, the market value usually is a bit higher than you may see for vehicles of inferior quality.
Oct 17, 2016
Excellent support services
0 of 1 people found this review helpful.
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Response from current dealership owner:
We are thankful for you taking the time to post your review. We enjoyed working with you as well.
Sep 20, 2016
DanCopeland
The dealer was responsive, professional and friendly.
1 of 2 people found this review helpful.
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Response from current dealership owner:
We are pleased to have been able to assist you in the manner you deserve.
Jun 5, 2016
very helpful. Answered all questions kept in contact.
1 of 1 people found this review helpful.
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Response from current dealership owner:
Thanks for taking the time to post your review. We are pleased to have been of service to you.
May 2, 2016
tatoo4027
Great sales team,finance dept offer me a grate% rate ,will recomended to anybody
1 of 1 people found this review helpful.
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Response from current dealership owner:
We appreciate you kind comments. We look forward to providing the same treatment to your friends, family, neighbors and co-workers. By the way, we do have a referral program so you can earn some extra money!
Mar 29, 2016
great
0 of 1 people found this review helpful.
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Response from current dealership owner:
Thank you for your review. We had a great time addressing your needs.
Mar 7, 2016
great and kind
0 of 1 people found this review helpful.
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Response from current dealership owner:
It is so kind of you to take the time to review our dealership. We are happy to have provided the process you needed in order make your purchase simple and painless.
Mar 2, 2016
Responsive and friendly
1 of 1 people found this review helpful.
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Response from current dealership owner:
Thanks for your business and we appreciate your kind comments.
Read 5 old reviews
Feb 20, 2016
Dealer signed an out the door confirmation for a Honda Pilot 2016 EX-L w/RES for $39,000 and then at closing on the deal added a $350 tag fee. Shameful that dealers don't honor an out the door negotiated number when the meaning of out the door to all humans is including all taxes, registration fees, title fees, tag, dealer fees, any other random fees. If you are shopping at this dealership - don't trust even a written offer they provide as they wont honor it.
7 of 7 people found this review helpful.
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Response from current dealership owner:
W apologize for the confusion about the Fl. tag charge. After bringing your concerns to our attention, we did in fact find you were correct. Your salesman did not clearly convey this information to the business manager. We sent you a check for the that amount to make it right. Thanks for your business...we always do right by our customers.
Dec 22, 2015
Dave R was great
0 of 1 people found this review helpful.
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Nov 5, 2015
Responded right away.
1 of 2 people found this review helpful.
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Oct 16, 2012
Keep me inform and was very helpful
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Jun 1, 2012
They were awesome
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