Hendrick Honda Pompano Beach

Outstanding and Professional

I was very excited about purchasing a beautiful car. All of the personnel were friendly. It was a great experience until I left the dealership. Within 35 miles of driving the car away, a sensor popped up saying something was wrong with the chassis. Being all the way from Michigan, I had to return the car. I wished it had worked out differently, but they canceled the transaction and I appreciated that. I have no hard feelings against them.

Great

Eric was very helpful and took the time to answer my questions. Ended up buying the perfect used car.

We, my wife and I, had a very poor experience and a wasted 4 hours at this dealership. The sales manager reneged on his in writing promise to beat the legitimate deal from another dealer on the specific 2014 Honda Odyssey EX-L. The car had over 2,000 more miles on it than advertised to which he shrugged and said "do you expect me to run out to the lot and check when you call"? The salesman tried to tell me at first the advertised 7yr 100K warranty was going to be an additional $700 to register a new owner, This was even though their CarGurus ad listing specifically said it was included, as did several emails I exchanged with them prior to coming in, ultimately they relented on that. Meanwhile to add insult to the entire affair the salesman went away and came back and added $500 back on the deal by reducing the offered trade in. The explanation was that the appraising guy changed it. It was as though they were trying to kill the deal rather than make it. Well as it turns out they had a walk'in while my transaction was underway that they apparently figured to get more money out of as he wanted to ship it to another country. The bottom line is they wanted $1600 more than the promised match deal that brought me, after several prior conversations, in to the dealership in the first place. And it turned out to have higher mileage and some off brand never heard of tires, that the salesman had never heard of as well. All in all an very negative experience that would prevent me from considering Hendrick Honda Pompano Beach, or recommending them to anyone I actually liked in the future.

David was excellent.

Great to deal with.... Very easy, no pressure.....

Fair and hospitable. Ask for Dave Reeves

First class service from Quinn, Miguel and Clint.

Internet lady Christina called back, ad had no pictures, then a salesperson called back and didn't know if the car had leather interior or not. Real typical used car sales people, didn't know why car was listed before pictures were taken of car. This is a $7000 car sales person said the dealer fee was 800 dollars at top of that. You got to be kidding!!!! Told him i was a CASH buyer, and there was no room for anything he can make on the back end. Just a waste of time.

Not a big mustang. Runs nice for a for a 19year old vehicle. you can tell it was maintain. It shifts gears nicely engine is clean and the ac still works. kind high on its price but very good vehicle.

Excellent support services

The dealer was responsive, professional and friendly.