Henderson Ford

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810 Ridge Road, Webster, NY 14580
Map & Directions

Sales: (585) 787-1700

Service: (866) 524-6340

Today 9:00am - 8:00pm
(Closed Now)
show business hours
Feb 16, 2017
Tamora_1721
The salesman was rude and never let me test drive the car. He told me there was no point. I dont have great credit but i offered to put money down and he said he wouldnt make a difference. He didnt seem like he wanted to be bothered so I left and decided to go elsewhere.
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Jan 18, 2017
saw the car i was interested in on a busy saturday.Ron was so polite and i drove the car and fell in love with it.every person i spoke with while at the dealer ship was smiling and helpful. nice dealer ship.
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May 6, 2016
The dealer didnt respond to my carguru request, but did respond to my direct email. The person described the truck as awesome shape, except I could see a rust hole in the photo that she sent.
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Apr 23, 2016
Failure to communicate, called me after vehicle was sold.
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Feb 21, 2016
Car is mis advertised. Stock pic and not a Chateau.
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Aug 17, 2015
I was disappointed in the salesmen's willingness to work with me on the price of the truck I looked at. I was clearly interested in it and thought Henderson would have worked harder for my business. I left with the feeling that I still have to search for a truck when I thought I have found it. My requests were in line with others found on line.
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Aug 7, 2015
Went on car lot and started looking at this vehicle without a sales person. A few minutes later sales guy drove up in a golf cart and started grilling us about where did we park, how were we not seen by anyone, etc. We parked directly in front of show room. He asked what was keeping us from buying the vehicle. When I told him I just started looking at it, but it had rust and dents for a 2012 vehicle he stated that someone had used it like a wrangler was supposed to be used and some people,( meaning me ) just wanted wranglers for show and never used them the right way. I'm a 64 year old female, and he assumed I would just use it on road. I have had 2 jeeps already and do kayak, hike, etc.....rude, sarcastic guy. This is why I avoid sales people and try to look at vehicles without speaking to them. This vehicle had low mileage and was reasonably priced.
1 of 1 people found this review helpful.
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Old Dealer Reviews

Nov 7, 2014
Promptly responded
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Jun 6, 2012
Provided a shuttle from our home, very professional. Very happy with delivery of car.
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Jan 19, 2011
Impossible to get in touch with
Is this review helpful? Yes | No

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