Hawk Chevrolet Cadillac

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GM Certified Internet Dealer, GM Certified Used Vehicles

2001 W. Jefferson St.
Joliet, IL 60435

Sales: (815) 272-9045

Service: (815) 600-7622

Closed Today (Sun)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Feb 16, 2015
Very professional business experience.
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Feb 14, 2015
Great
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Jan 28, 2015
rjzeman
It's like the left hand doesn't know what the right hand is doing here. I was shuffled from one person to another to complete the deal. This morning I realized I don't even have a receipt for the car, just a receipt for the check I wrote. Their whole buying process can be improved a lot.
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Dec 27, 2014
I contacted them AS SOON AS they posted a van on12.18.14, they went outside and took pictures of it for me and asked how I wish to persue, I then replied to their email and said I would like to purchase, no response at all, I then sent numerous emails and phone calls to confirm they recieved my messages...I was then sent generic generated emails night after night at 12:50am from ashley and from her manager bill and then on 12.26.14 her manager confirmed it was still available, I immediately sent yet another email saying I wish to purchase the van...no respone again, then on 12.27.14 at 12:50am again I get another generated email saying "I have exciting news about the vehicle you're interested in" and when I call back in the morning I was told it was not available it had sold!!! even though I was the first person to request purchase of the vehicle 9 days earlier with multiple messages and emails in the days between day after day saying I want the van! And even confiming with the manager Bill the day before that it was available and I wanted it!!! No real customer service, just goes as far as generic emails no real service or actual person responding like they care about your business. Highly disappointed in how I was treated...or ignored I should say:(
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Sep 7, 2014
Received an email on the day I contacted dealership who then had me fill out more information only to discover the vehicle I was inquiry about was already sold.
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Aug 27, 2014
Great price and service
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May 26, 2014
One of the best on-line responses I've had. They were respectable and willing to do what it took to earn my business. The problem is I'm looking closer to home.
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Mar 2, 2014
I was not given all the condition info. When u showed up to test drive, there was a broken tail light, drivers side mirror was broke and the power steering pump was not working. The dealership did credit the price of the truck for the power steering pump. They didn't do anything for the other damages because they said I was buying "as is". I will not buy another vehicle from them again.
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Jan 28, 2014
I have not been there yet but they are prompt and courteous and responded right away from my online search..Andrew seemed very knowledgeable and helpful.
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Jan 22, 2014
only talked to them on the phone and they where professional
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Jan 19, 2014
Very quick response
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Jan 14, 2014
Good
0 of 1 people found this review helpful.
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Dec 10, 2013
Responded but car was already sold
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Jul 8, 2013
Great follow up and I will start with this Dealership next time around. They were very easy to talk to on all my needs.
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Jun 7, 2013
used car sales manager was great.
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Apr 2, 2013
Great buying experience I will visit them for my next car and send any family or friends there without hesitation. Thanx Greg and Jim
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Mar 19, 2013
Dealer responded and offered possibilities.
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Feb 27, 2013
Great and reasonable prices. And nice cars. Lol
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Feb 25, 2013
The Corvette sales group headed by Greg Cantu is without equal. I live in the Detroit area and always check with this group for good deals on great cars before looking anywhere else. This is my fourth purchase. My wife and I spent a day and a half at the dealership examining and test driving the car. If any problem was detected, it was corrected immediately. They even treated us to lunch at a local restaurant. They wre more concerned in making sure that this was the right car for us than in just making a sale.
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Nov 23, 2012
Fairly honest for a used car salesman
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Nov 5, 2012
Very prompt, professional, up front with everything. A very plesent experience for me. Highly recommend him to all.
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Sep 23, 2012
They gave false information to us. And. We drove over 2 hrs to see them
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Jul 26, 2012
These guys are the ones to go to if you are looking for a Corvette! I didn't buy from them, but they will be my service provider.
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