Harold Zeigler Chrysler Dodge Jeep of Plainwell

Excellent. Very nice and fair people to deal with.

I dealt with Matt Harper at Harold Zeigler to help my son purchase his first car. Matt was prompt with replying and had the car pulled up ready to test drive. The transaction was very smooth and efficient, and he even arranged for delivery of the vehicle the next day, as we live over an hour away. Highly recommend!

Knowledgeable about the vehicle.

received reply

Good

Excellent experience. I bought the 2005 F350 diesel dually.

Asked to be texted back. Aked not to be called, they left voice mail.

Good dealer

I didn't get this one..That one was already sold...I found one That I never thought could be possible..I found it..low miles clean and more amazing than I could imagine..Im so happy ..she is so clean and rides so nice..Thank You !

great

Disappointed with the salesman I worked with. He had me put insurance on the car to hold it and then the next day he denied the price we had agreed on and said he had two other people wanting to buy the car. It is two weeks later now and the car is still on Car Gurus and they have now lowered the price to what we had agreed on. I'm giving 3 stars because the car was nice and at first, the salesman seemed interested in working with me.

Not great customer service. Salesman told my husband that he discussed things over the phone with me which were never discussed.

They did a great job of getting me out of there at the end of the day some people stayed over just so I could get the car and go home on the late Friday much appreciated

Good price and service. Was dissapointed no service records, or even 19pt inspection done, provided upon purchase. For a certified dealership this doesnt add up. I know the dealership well and they back there products, just a glitch in services.

Very prompt. Responded quickly

Very nice and was able to test drive the trucks I wanted.

Excellent place to shop

I got my questions as that day

This is not the truck I bought. I ended up seeing a 2017 I liked there. Wasn't even fully received to the dealer yet. They got everything together while I waited, brought it up front for me to drive, then since it wasn't detailed yet, they brought it to me (almost a 2 hour drive away) the day after Thanksgiving, full of gas and clean. Once I decided on the truck I wanted the rest of the process only took a couple hours or so.

Price on vehicle seemed too good to be true, it was. Salesperson said to come look at vehicle and then said but someone else was on their way to look at it. Wasn’t going to drive an hour for it not to be there. Pictures texted to me showed small damage and that’s probably why no pictures were on the online listing. Would avoid unless you enjoy being frustrated and getting the run-around.

Great customer service

Dealer was polite and contacted me promptly. Unfortunately car sold before i could test drive. Dealer contacted me with this information before i drove out there. Thank you,

Got right back to me

Answered questions promptly

I unbelievable how friendly everyone is that works there. Greatest experience ever

Actually the best online customer service I have experienced this far. The majority of dealerships send automated responses and there is no continuity with the interactions. Zach so far has been incredibly responsive and even if I don't purchase on this go around they are ahead of everyone else in the race for my money.

Fast response

I traveled 2 hours to see this vehicle. Todd V. was a great salesperson. He patiently answered all of my questions over a course of 5 days. It was an easy and pleasant buying experience. Best of all, I got the exact vehicle I have been seeking after a 6 month search, and at a great price.

Would have loved to have given them my business but..... Drove almost 100 miles to see one of their trucks. Would not haggle AT ALL! Asking price was approximately 1000 over Kelley blue book value. The truck was also not as advertised. I wouldn't go back. This was on a used Dodge pickup.

They were very friendly and very helpful. We enjoy the new truck.

Very helpful. Everything went well

Great experience, no pressure sale. Very friendly people there.

Very helpful.

I dealt with Matt Harper at Harold Zeigler to help my son purchase his first car. Matt was prompt with replying and had the car pulled up ready to test drive. The transaction was very smooth and efficient, and he even arranged for delivery of the vehicle the next day, as we live over an hour away. Highly recommend!

Great salesman not pushy responded quickly

Didn't end up buying the truck here, but they were a no pressure group. Solid experience

Excellent. Very nice and fair people to deal with.

Very nice and was able to test drive the trucks I wanted.

Dealer was polite and contacted me promptly. Unfortunately car sold before i could test drive. Dealer contacted me with this information before i drove out there. Thank you,

Excellent. Very nice and fair people to deal with.

Good

Fast response

This is not the truck I bought. I ended up seeing a 2017 I liked there. Wasn't even fully received to the dealer yet. They got everything together while I waited, brought it up front for me to drive, then since it wasn't detailed yet, they brought it to me (almost a 2 hour drive away) the day after Thanksgiving, full of gas and clean. Once I decided on the truck I wanted the rest of the process only took a couple hours or so.

Fast response

They were very friendly and very helpful. We enjoy the new truck.