Hamer Toyota Scion

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New Owner Events, Signature Dealer, Presidents Award, Parts Center,
Toyota Certified Used Vehicles,
Toyota Tire Center

11041 Sepulveda Blvd, Mission Hills, CA 91345 - Map & Directions

Sales: (855) 592-7015

Service: (855) 592-7002

Today 8:00am - 9:00pm
(Open Now)
show business hours
Aug 17, 2016
Got the car. Overall a good experience.
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Aug 14, 2016
They took about a week to get back to me after I sent them a request for information! Not very professional, I'd say!
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Jul 8, 2016
The experience of buying this 2013 Prius at Hamer Toyota was outstanding. We were treated very well, and the process was smooth and timely. I would highly recommend this dealership!
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Apr 29, 2016
Thier prices are higher than other dealer
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Apr 14, 2016
They were able to hold the car for me untill I could drive out there the next day. Great experience!
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Apr 3, 2016
They promised me an out the door price, then changed it the day before I was going to come in. I had already submitted the application, had my credit checked (which is excellent) and everything. I am very annoyed.
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Mar 11, 2016
Good customer service and gave me a great deal on a Camry.
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Mar 9, 2016
They said I needed to run credit or leave a deposit to hold a car, so I ran my credit and on my way to see the car it got sold. They then offered me another one. Unethical sales.
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Mar 7, 2016
My experience with Hamer Toyota was very pleasant. I don't have any complaints about the service I received. The purchase of my car was very professional and without the typical haggling commonly associated with finalizing a deal.
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Feb 20, 2016
I specifically put in my request I only was interested if the vehicle had a 3rd row. They called and tried to get me to come in to see a vehicle with 2 rows without disclosing it.
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Feb 13, 2016
Very Fair,price a little high.
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Feb 8, 2016
Good response' but price over listed
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Jan 17, 2016
Dealer called within 5 minutes of my email. Very nice internet sales person. Emailed quote promptly
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Dec 31, 2015
felt this dealer was a bait and switch type dealings. I arranged financing commitment, with a letter and account number for their review. Then the sales person sent me to a "manager", who failed to follow up answering questions which I found on the internet and advised him of to smooth a deal. I did extensive research on out of State purchases and arrangements. I used a lot of my time and not even a call They never again called or contacted me????? They don't even deserve a 1/2 star!!!!!!!!!!!!!!!!!
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Dec 29, 2015
Although theprocess was great, the car was only clean on the outside, the seats has a lot of drops and the floors in the back look like there was a soft icecream party! The middle console on the second row was cracked.
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Dec 26, 2015
called them about a Camry and they returned the call every- time i called them.
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Dec 21, 2015
h2omoloa
0
They responded quickly to my inquiry, offered information, followed up.
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Dec 18, 2015
Excellent dealer, and best price.
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Dec 16, 2015
I had the best experience at Hamer Toyota
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Nov 21, 2015
Response this am. Thanks!
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Oct 29, 2015
Dannyboyps19
0
This dealer had it all together and I really felt like a true customer the minute I walked in the door. The flow of events was great. They had many options available at their fingertips to get me into a much needed, used, high mpg car. I look forward to returning in the future.
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Oct 22, 2015
Hamer is always good but didn't have what I wanted.
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Oct 18, 2015
Excellent follow up and enjoyable to deal with.
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Sep 16, 2015
Very easy to deal with.
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Sep 3, 2015
Dealer was very good and followed up as expected. Our plans changed so we didn't buy at that time.
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Jan 1, 2015
My husband and I were prequalified for a loan and thought that would speed up the process so we could get to our nieces bday party, well it didn't and we showed 2 hours late. We came in knowing what car we wanted, and at what price we wanted it, test drove, and asked to speak to the finance manager immediately so we could cut through the negotiations with just the sales man. Hamer was not willing to move on the price of a used car and kept telling us he could do something with a new car. Also even with the prequalification letter they still made us fill out an loan application and go the whole nine yards. It was my impression that the letter from my bank was supposed to suffice for their needs and thus that process could be skipped. Nope. Because we wanted that car, we stayed and dealt with their crap. I hate car buying... Staff were friendly, but the fact that we were there for 4 hours and still had to deal with their nonsence despite the preapproval...makes their rating so low.
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Dec 29, 2014
Ran ads with car already sold, didn't pull ad, travelled 1 .5 hours to get there , and it had been sold 2 days prior, had also called ahead.
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Nov 27, 2014
Never sent pictures of what I wanted. I wanted a Tacoma. White or red. I wanted a four cylinder. I got a lot of pictures of every thing I didn't want.
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Oct 19, 2014
it's good a dealer around Los angeles
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Aug 30, 2014
Good follow up
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Old Dealer Reviews

Jul 29, 2014
Marylou was nice but couldn't meet the price other dealers went down to.
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Jul 26, 2014
I couldn't be happier. All communication was prompt and helpful, and I was in a well-priced car quickly and painlessly.
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Jul 17, 2014
Did not seem very knowledgeable about the inventory of the cars themselves. However he was very optimistic that he could offer us a great deal. There were some reasonably priced vehicles.
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Jul 11, 2014
TParker66
5
made a appointment to see a truck, the dealer confirmed the appointment by phone and e-mail. when I arrived the salesperson that I had the appt. with had gone home already, another salesperson was called to show me the truck. when we got to the truck there was no key in the lock box, she called around trying to find the keys. I waited around for 1 1/2 hours while they looked for the keys. Also the truck had been damaged (keyed) apparently that day at the dealership. I drove 90, miles each way after work to see this truck. the salesperson said I could come back the next day and they would try to find the keys before I returned, mmmm I don't think so, I had already wasted 4 1/2 hours , I wasnt about to waste anymore with this dealership.
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Jun 23, 2014
The worst ever, set an appointment with a sales person and when I showed up after driving 45 min to get there he didn't show up. And the veh I came to see they couldn't find and when they did after 45 min of me waiting they said it was disassembled in a tech's work area. I left and 7 days later I get a general Email from the sales manager thanking me for me coming. No call, no apology!
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Jun 2, 2014
I would give my sales person, Steve Denson, and his assistant, Bianca, five stars. I've given an overall of 4 stars because the finance department has not gotten back to me about a very important matter and it's been 2 days, 2 call, and 2 messages, one live and one voice message. The car buying experience with Steve was great, though!
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May 5, 2014
without checking the specific vehicles at the locations I think the prices are fair from what ive seen on kbb.
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Jan 24, 2014
Too big not friendly...
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Jan 8, 2014
Friendly guy, bought a different car.
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Nov 10, 2013
Hamer Toyota responded..sorry, purchased from a different Dealer (different make). Thank you for your response.
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Aug 16, 2013
We purchased a new car from Hamer and it was the best price we found anywhere after looking for two months. The transaction was fast and straight forward.
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Feb 11, 2013
Great follow up. Ended up paying the price I wanted a couple weeks later.
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Dec 15, 2012
Good follow up and not pushy.
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May 30, 2012
Very helpful and professioal
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May 22, 2012
Pestered me after I told them I was not interested. 3 separate sales people called/emailed 6 different times.
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