Hallmark Volkswagen At Cool Springs

620 Bakers Bridge Ave
Franklin, TN 37067

Sales: (615) 697-6368

Service: (855) 662-7201

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2017 Cadillac CT6 3.6L Luxury AWD Used Cars in Franklin, TN 37067

Great Deal
$10,976 BELOW
CarGurus IMV of $52,476

Price: $41,500

Mileage: 11,314

Location: Franklin, TN 37067

Average time on market: 55 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Red Passion Tintcoat Description: Used 2017 Cadillac CT6 3.6L Luxury AWD for sale - $41,500, 11,314 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/07/09/04/2014_hyundai_santa_fe-pic-4321978481353424305-152x114.jpeg

2014 Hyundai Santa Fe GLS AWD Used Cars in Franklin, TN 37067

Great Deal
$3,153 BELOW
CarGurus IMV of $20,653

Price: $17,500

Mileage: 46,039

Location: Franklin, TN 37067

Average time on market: 58 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Monaco White Description: Used 2014 Hyundai Santa Fe GLS AWD for sale - $17,500, 46,039 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/01/27/20/20/2014_chevrolet_suburban-pic-3832633364528416726-152x114.jpeg

2014 Chevrolet Suburban LT 1500 Used Cars in Franklin, TN 37067

Great Deal
$3,736 BELOW
CarGurus IMV of $27,331

Price: $23,595

Mileage: 79,947

Location: Franklin, TN 37067

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Champagne Silver Metallic Description: Used 2014 Chevrolet Suburban LT 1500 for sale - $23,595, 79,947 miles with Leather Seats, Backup Camera, Premium Smooth Ride Suspension Package, Suspension Package, Alloy Wheels, LT Package
https://static.cargurus.com/images/forsale/2018/02/06/18/44/2016_volkswagen_beetle-pic-2281294156276442754-152x114.jpeg

2016 Volkswagen Beetle 1.8T SE Convertible Used Cars in Franklin, TN 37067

Good Deal
$1,540 BELOW
CarGurus IMV of $20,535

Price: $18,995

Mileage: 19,080

Location: Franklin, TN 37067

Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Tornado Red/black Roof Description: Used 2016 Volkswagen Beetle 1.8T SE Convertible for sale - $18,995, 19,080 miles
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2010 Honda Pilot EX-L Used Cars in Franklin, TN 37067

Good Deal
$1,737 BELOW
CarGurus IMV of $12,477

Price: $10,740

Mileage: 135,390

Location: Franklin, TN 37067

Average time on market: 19 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Alabaster Silver Metallic Description: Used 2010 Honda Pilot EX-L for sale - $10,740, 135,390 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2015 Honda Pilot SE Used Cars in Franklin, TN 37067

Good Deal
$1,685 BELOW
CarGurus IMV of $25,171

Price: $23,486

Mileage: 38,661

Location: Franklin, TN 37067

Average time on market: 37 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Taffeta White Description: Used 2015 Honda Pilot SE for sale - $23,486, 38,661 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/20/20/03/2012_volkswagen_jetta-pic-1597731940445532407-152x114.jpeg

2012 Volkswagen Jetta TDI Used Cars in Franklin, TN 37067

Good Deal
$1,251 BELOW
CarGurus IMV of $16,126

Price: $14,875

Mileage: 40,668

Location: Franklin, TN 37067

Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Tornado Red Description: Used 2012 Volkswagen Jetta TDI for sale - $14,875, 40,668 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/06/18/44/2013_mini_cooper-pic-7263339232581006077-152x114.jpeg

2013 MINI Cooper Base Used Cars in Franklin, TN 37067

Good Deal
$1,069 BELOW
CarGurus IMV of $11,067

Price: $9,998

Mileage: 54,122

Location: Franklin, TN 37067

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Manual Overdrive Color: Ice Blue Description: Used 2013 MINI Cooper Base for sale - $9,998, 54,122 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/01/27/01/45/2015_volkswagen_tiguan-pic-5176912247313446580-152x114.jpeg

2015 Volkswagen Tiguan R-Line Used Cars in Franklin, TN 37067

Good Deal
$1,590 BELOW
CarGurus IMV of $22,588

Price: $20,998

Mileage: 25,525

Location: Franklin, TN 37067

Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Pure White Description: Used 2015 Volkswagen Tiguan R-Line for sale - $20,998, 25,525 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2015 Nissan Titan SL Crew Cab 4WD Used Cars in Franklin, TN 37067

Good Deal
$2,131 BELOW
CarGurus IMV of $31,626

Price: $29,495

Mileage: 20,474

Location: Franklin, TN 37067

Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Cayenne Red Description: Used 2015 Nissan Titan SL Crew Cab 4WD for sale - $29,495, 20,474 miles with Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/21/13/27/2018_volkswagen_tiguan-pic-1114585466787063656-152x114.jpeg

2018 Volkswagen Tiguan SE Used Cars in Franklin, TN 37067

Good Deal
$1,378 BELOW
CarGurus IMV of $27,278

Price: $25,900

Mileage: 4,152

Location: Franklin, TN 37067

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Pure White Description: Used 2018 Volkswagen Tiguan SE for sale - $25,900, 4,152 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/02/00/57/2016_volkswagen_gti-pic-6110103524336955034-152x114.jpeg

2016 Volkswagen GTI 2.0T Autobahn 4-Door FWD with Performance Package Used Cars in Franklin, TN 37067

Good Deal
$1,574 BELOW
CarGurus IMV of $25,572

Price: $23,998

Mileage: 19,987

Location: Franklin, TN 37067

Certified Pre-Owned: Yes Transmission: 6-Speed Manual Color: Reflex Silver Metallic Description: Used 2016 Volkswagen GTI 2.0T Autobahn 4-Door FWD with Performance Package for sale - $23,998, 19,987 miles with Performance Package, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/21/12/45/2014_ford_explorer-pic-6544844580895561289-152x114.jpeg

2014 Ford Explorer XLT Used Cars in Franklin, TN 37067

Fair Deal
$612 BELOW
CarGurus IMV of $21,107

Price: $20,495

Mileage: 68,452

Location: Franklin, TN 37067

Average time on market: 55 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Platinum Metallic Tri-coat Description: Used 2014 Ford Explorer XLT for sale - $20,495, 68,452 miles with Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/01/21/09/45/2016_volkswagen_jetta-pic-7728616219678389641-152x114.jpeg

2016 Volkswagen Jetta GLI SE PZEV Used Cars in Franklin, TN 37067

Fair Deal
$373 BELOW
CarGurus IMV of $19,868

Price: $19,495

Mileage: 15,276

Location: Franklin, TN 37067

Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Deep Black Pearl Description: Used 2016 Volkswagen Jetta GLI SE PZEV for sale - $19,495, 15,276 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/10/14/10/2014_volkswagen_jetta_sportwagen-pic-575991792283891476-152x114.jpeg

2014 Volkswagen Jetta SportWagen TDI Used Cars in Franklin, TN 37067

Fair Deal
$573 BELOW
CarGurus IMV of $20,568

Price: $19,995

Mileage: 20,991

Location: Franklin, TN 37067

Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Pure White Description: Used 2014 Volkswagen Jetta SportWagen TDI for sale - $19,995, 20,991 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Feb 18, 2018
They were not happy to come down on the price unless I financed the auto. They were not happy to accommodate me with touching up paint chips, even if it was a week or more later. They would not take a deposit. I purchased another car at a wonderful dealership. They came down on the price $288., Made sure I was happy with the car, filled the gas tank. The car was a year newer and had 25,000 less miles than the one at Hallmark.
Is this review helpful? Yes | No
Response from current dealership owner:
Arlene

I appreciate you taking the time out of your day to give us a review. We do try and price all of our used inventory using a market-based pricing approach. This allows us to give our customers top dollar on trade-ins as well as to try and ensure we are priced fairly in the market.
Feb 17, 2018
I wish I can give them less than one star On the car guru website prince says $27,765 When I called they wants 36,500
Is this review helpful? Yes | No
Response from current dealership owner:
Rajinder
I can certainly understand why you are upset and I would be happy to speak with you about the pricing error. Please feel free to contact me at the store 615-236-3200
Cody Burns
General Manager
Feb 15, 2018
Friendly and helpful
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 17, 2017
Straight forward folks no games to play
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 8, 2017
5
Salesman was very nice. We are planning to go see this week.
Is this review helpful? Yes | No
Jul 27, 2017
Vindy
Great people to work with.
Is this review helpful? Yes | No
Apr 27, 2017
Very helpful and willing to do whatever they could to help me.
Is this review helpful? Yes | No
Apr 15, 2017
Fast respond! Nice guys!
Is this review helpful? Yes | No
Mar 24, 2017
Great experience with level of assistance and professionalism
Is this review helpful? Yes | No
Feb 9, 2017
Timefx1
5
The dealership was great to work with, I researched the car I wanted and what I wanted to pay. They were easy to work with and we made a deal that day. The only thing I wasn't happy about is having to buy a new battery the day I picked up the SUV. The battery should have been caught when they did their "inspection" since they had to jump it off to get it running. If it wasn't for that I would have given them 5 stars. I had to spend a $150 on the truck within 2 hours of buying it from them.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 27, 2016
The salesman that contacted me was very nice. He was prepared to answer my questions with accurate info. I never got the feeling he was pushing me to buy if I wasn't ready. Of the three local VW dealerships I spoke to, my experience was best with Cool Springs. I also felt their prices for vehicles on their lot was lower than the other two local VW dealerships.
Is this review helpful? Yes | No
Read 17 old reviews
Jan 2, 2016
I went thru 19 dealership before I came here..Everything was awesome at first..once I decided to buy the vehicle.. they couldn't get my title, so I had to wait a week to get it....Cody didn't apologize & didn't care that I drove 3 hrs away and spent 2 nights waiting 2 get my car..but I end up dealing with Ernesto he was awesome and handle everything..went thru the haste of waiting to get my vehicle , but it was worth it...
1 of 1 people found this review helpful.
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Jul 5, 2015
Very professional
Is this review helpful? Yes | No
Jun 28, 2015
Purchased a safety inspected car that had no brake lights. They sent me on the interstate with my two year old in the car at dusk with no brake lights . So I returned it to them immediately; while they fixed the brake lights someone hit something and dented the fender and bumper which they did not fix. I am stuck with a car I paid full price for that has body damage. I guess since it was not a safety hazard their was no reason they had to fix it by law, but whats the point of going to a dealership ??
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Feb 27, 2015
excellent
Is this review helpful? Yes | No
Feb 3, 2015
I bought a used car a few days ago. After being guaranteed that the car was in perfect condition, I have a headlamp out and squeaky breaks. While I was at the dealership, I was not important enough to have a dedicated salesperson so I was helped by about 3 different people on and off. I didn't have a great customer experience.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 26, 2014
The dealer was great to work with and when they knew we were serious buyers they responded favorable on price. I would say the whole car buying experience was very favorable and they were very accommodating.
Is this review helpful? Yes | No
Aug 16, 2014
Very friendly and efficient staff from beginning to end.
Is this review helpful? Yes | No
Aug 13, 2014
Ok
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Jun 26, 2014
car was not available
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May 13, 2014
Very nice, no pressure.
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Apr 24, 2014
VIP service
Is this review helpful? Yes | No
Jan 14, 2014
After negotiating with a car salesman for a very reasonable price, the financial manager came into the room and not only insulted us, but had absolutely no desire to negotiate with us and ultimately resulted in us leaving without making a deal. I later bought the same car for $500 less at another dealership with better features. I was disgusted with how me and my mother-in- law were treated. I won't return and will recommend no business to them.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 20, 2013
Friendly Staff
Is this review helpful? Yes | No
Mar 1, 2013
lied about the final price, wanted double what we agreed upfront
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 9, 2013
Samson is a very good salesperson, not pushy, but very helpful. I enjoyed working with him.
Is this review helpful? Yes | No
Jul 18, 2012
angel_machine
Saleswoman extremely polite, but management refused to budge from "internet sale price" on a used car and accept a reasonable offer based on market value after previously stating that any reasonable offer would be considered. Older used car extremely overpriced. Will not shop here again.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 5, 2012
Very nice but car had sold
Is this review helpful? Yes | No

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