HGreg.com

8505 NW 12th St
Doral, FL 33126

Sales: (305) 697-0744

Today 9:00am - 9:00pm
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Featured Listings
https://static.cargurus.com/images/forsale/2017/09/05/15/29/2013_ford_f-150-pic-758542337675775035-152x114.jpeg

2013 Ford F-150 Used Cars in Doral, FL 33126

Great Deal
$10,028 BELOW
CarGurus IMV of $38,523

Price: $28,495

Mileage: 46,900

Location: Doral, FL 33126

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Sterling Gray Metallic Description: Used 2013 Ford F-150 for sale - $28,495, 46,900 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/05/11/16/28/2013_porsche_911-pic-8939300605879885634-152x114.jpeg

2013 Porsche 911 Carrera S Used Cars in Doral, FL 33126

Great Deal
$11,747 BELOW
CarGurus IMV of $77,742

Price: $65,995

Mileage: 19,280

Location: Doral, FL 33126

Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Agate Gray Metallic Description: Used 2013 Porsche 911 Carrera S for sale - $65,995, 19,280 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Sound Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/07/14/10/00/2014_cadillac_cts_coupe-pic-5751338367723479114-152x114.jpeg

2014 Cadillac CTS Coupe Base Used Cars in Doral, FL 33126

Great Deal
$3,540 BELOW
CarGurus IMV of $22,035

Price: $18,495

Mileage: 12,631

Location: Doral, FL 33126

Average time on market: 22 days Certified Pre-Owned: No Transmission: Automatic Color: White Diamond Tricoat Description: Used 2014 Cadillac CTS Coupe Base for sale - $18,495, 12,631 miles with Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2017/07/05/09/11/2013_volkswagen_cc-pic-8486420269424764832-152x114.jpeg

2013 Volkswagen CC V6 Luxury Used Cars in Doral, FL 33126

Great Deal
$3,018 BELOW
CarGurus IMV of $16,513

Price: $13,495

Mileage: 37,687

Location: Doral, FL 33126

Certified Pre-Owned: No Transmission: Automatic Color: Reflex Silver Metallic Description: Used 2013 Volkswagen CC V6 Luxury for sale - $13,495, 37,687 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels, Luxury Package
https://static.cargurus.com/images/forsale/2017/05/08/13/06/2014_audi_a5-pic-1703012616506090803-152x114.jpeg

2014 Audi A5 2.0T Premium Cabriolet Used Cars in Doral, FL 33126

Great Deal
$4,496 BELOW
CarGurus IMV of $26,991

Price: $22,495

Mileage: 22,981

Location: Doral, FL 33126

Certified Pre-Owned: No Transmission: Automatic Color: Scuba Blue Metallic/brown Roof Description: Used 2014 Audi A5 2.0T Premium Cabriolet for sale - $22,495, 22,981 miles with Bluetooth, Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/04/01/12/16/2011_bmw_m3-pic-3035030805204078315-152x114.jpeg

2011 BMW M3 Coupe Used Cars in Doral, FL 33126

Great Deal
$6,163 BELOW
CarGurus IMV of $32,158

Price: $25,995

Mileage: 59,269

Location: Doral, FL 33126

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Alpine White Description: Used 2011 BMW M3 Coupe for sale - $25,995, 59,269 miles with Bluetooth, Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/05/23/12/56/2014_bmw_x3-pic-834054175777147755-152x114.jpeg

2014 BMW X3 xDrive28i Used Cars in Doral, FL 33126

Great Deal
$4,925 BELOW
CarGurus IMV of $23,220

Price: $18,295

Mileage: 50,451

Location: Doral, FL 33126

Average time on market: 54 days Certified Pre-Owned: No Transmission: Automatic Color: Carbon Black Metallic Description: Used 2014 BMW X3 xDrive28i for sale - $18,295, 50,451 miles with Bluetooth, Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/04/04/09/06/2013_land_rover_range_rover_sport-pic-5684045913455921031-152x114.jpeg

2013 Land Rover Range Rover Sport HSE LUX Used Cars in Doral, FL 33126

Great Deal
$5,910 BELOW
CarGurus IMV of $27,905

Price: $21,995

Mileage: 84,639

Location: Doral, FL 33126

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Aintree Green Description: Used 2013 Land Rover Range Rover Sport HSE LUX for sale - $21,995, 84,639 miles with Navigation System, Bluetooth
https://static.cargurus.com/images/forsale/2017/07/22/10/12/2014_hyundai_sonata-pic-6188351021739563300-152x114.jpeg

2014 Hyundai Sonata GLS Used Cars in Doral, FL 33126

Great Deal
$2,830 BELOW
CarGurus IMV of $12,325

Price: $9,495

Mileage: 30,116

Location: Doral, FL 33126

Average time on market: 32 days Certified Pre-Owned: No Transmission: Automatic Color: Phantom Black Metallic Description: Used 2014 Hyundai Sonata GLS for sale - $9,495, 30,116 miles with Navigation System, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/07/09/16/2012_mercedes-benz_glk-class-pic-5397298696366178225-152x114.jpeg

2014 Mercedes-Benz GLK-Class GLK 350 4MATIC Used Cars in Doral, FL 33126

Great Deal
$4,868 BELOW
CarGurus IMV of $30,363

Price: $25,495

Mileage: 19,068

Location: Doral, FL 33126

Average time on market: 54 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2014 Mercedes-Benz GLK-Class GLK 350 4MATIC for sale - $25,495, 19,068 miles with Premium 1 Package, Backup Camera, Multimedia Package, Navigation System
https://static.cargurus.com/images/forsale/2017/09/18/10/08/2015_lexus_rx_350-pic-4982261490556268622-152x114.jpeg

2015 Lexus RX 350 Used Cars in Doral, FL 33126

Great Deal
$5,001 BELOW
CarGurus IMV of $32,996

Price: $27,995

Mileage: 25,498

Location: Doral, FL 33126

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Nebula Gray Pearl Description: Used 2015 Lexus RX 350 for sale - $27,995, 25,498 miles with Navigation System, Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/08/30/09/26/2012_honda_accord-pic-6955584673668973054-152x114.jpeg

2012 Honda Accord LX Used Cars in Doral, FL 33126

Great Deal
$3,018 BELOW
CarGurus IMV of $11,513

Price: $8,495

Mileage: 46,682

Location: Doral, FL 33126

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: Basque Red Pearl Ii Description: Used 2012 Honda Accord LX for sale - $8,495, 46,682 miles
https://static.cargurus.com/images/forsale/2017/06/21/08/43/2014_bmw_x1-pic-1672136510266309488-152x114.jpeg

2014 BMW X1 xDrive28i Used Cars in Doral, FL 33126

Great Deal
$3,892 BELOW
CarGurus IMV of $19,787

Price: $15,895

Mileage: 31,314

Location: Doral, FL 33126

Average time on market: 42 days Certified Pre-Owned: No Transmission: Automatic Color: Marrakesh Brown Metallic Description: Used 2014 BMW X1 xDrive28i for sale - $15,895, 31,314 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/08/06/10/14/2016_bmw_4_series-pic-6128972683197463414-152x114.jpeg

2016 BMW 4 Series 428i xDrive Used Cars in Doral, FL 33126

Great Deal
$8,359 BELOW
CarGurus IMV of $38,354

Price: $29,995

Mileage: 6,825

Location: Doral, FL 33126

Certified Pre-Owned: No Transmission: Automatic Description: Used 2016 BMW 4 Series 428i xDrive for sale - $29,995, 6,825 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Premium Package
https://static.cargurus.com/images/forsale/2017/09/23/13/57/2013_land_rover_lr4-pic-4439807052100359284-152x114.jpeg

2013 Land Rover LR4 HSE LUX Used Cars in Doral, FL 33126

Great Deal
$5,211 BELOW
CarGurus IMV of $39,706

Price: $34,495

Mileage: 37,439

Location: Doral, FL 33126

Certified Pre-Owned: No Transmission: Automatic Description: Used 2013 Land Rover LR4 HSE LUX for sale - $34,495, 37,439 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Sep 26, 2017
I emailed Maria several times & had replies on ALL emails...although I've not yet made a decision on my car of choice, a C6 Corvette, I'm VERY impressed with their inventory, their knowledge of the cars they sell, & the ways in which they are MORE than helpful in attempting to make a buyer's experience as good as possible! Bruce D from Colorado
Is this review helpful? Yes | No
Sep 25, 2017
Bought a Car! Excellent follow up
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Sep 24, 2017
HGreg did not provide any of the info I requested and would only assist me if I went into the dealership.
0 of 1 people found this review helpful.
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Sep 24, 2017
Great
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Sep 23, 2017
I went to Hgreg on Saturday 23, and purchased a 2016 Kia Optima EX instead . Lea and Daryl treated me with great customer service. I would be glad to refer your Dealership to my family and friends.
Is this review helpful? Yes | No
Sep 21, 2017
EcoboostFX4
it took a few days for them to put together an invoice quote and when they did it was $1000 higher than what their online price was listed for the vehicle. It made me feel like there was a bait and switch going on.
5 of 5 people found this review helpful.
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Sep 18, 2017
Messaged the dealer and received a reply very quickly. Was told that someone would call me that same day. Never got a call and 2 days went by and I had to message them again. Bought a car elsewhere.
3 of 4 people found this review helpful.
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Sep 14, 2017
PRedd
Dealer never replied to my inquiry. I called dealer a couple of times concerning BMW X6 either the car that was listed online was not available or no one ever called back about a particular vehicle after we spoke.
4 of 5 people found this review helpful.
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Sep 12, 2017
Chuck L
Fast response to my request for info, but after reading all of the negative online reviews of the company I decided to look elsewhere for a car.
5 of 5 people found this review helpful.
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Sep 5, 2017
Guru9WNBL
Grate
3 of 3 people found this review helpful.
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Sep 2, 2017
Service was good but the car has some issues. Ultimately did not buy.
3 of 3 people found this review helpful.
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Sep 2, 2017
Segoviac
Great customer service
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Sep 1, 2017
Response time was above par (Maria was initial point of contact)... two thumbs up to Hgreg.
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Sep 1, 2017
Very informative.
Is this review helpful? Yes | No
Aug 31, 2017
Very good
0 of 1 people found this review helpful.
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Aug 30, 2017
Woah Outstanding Facility's Vety Impressive worth the trip to Miami
1 of 2 people found this review helpful.
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Aug 29, 2017
Alfetta_2225
very nice atention
1 of 1 people found this review helpful.
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Aug 28, 2017
I was contacted via email and by phone. The sale agent was very kind and professional. I asked him to keep me on record for future Corvette from 2010- 2013 with price ranking the low 30's K or high 20's K.
1 of 2 people found this review helpful.
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Aug 28, 2017
Sandri Siswanto
great experience
1 of 1 people found this review helpful.
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Aug 26, 2017
Guru93RNZ
Contacted me quickly help set up financing but I ended up buying a different vehicle.
1 of 1 people found this review helpful.
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Aug 24, 2017
Guru7Z45
I went to the Doral store and spoke to Ariel. The finance manager was able to get me a better interest rate. I purchased a vehicle from them.
0 of 1 people found this review helpful.
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Aug 23, 2017
GuruDB1CT
Very responsive and polite
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Aug 21, 2017
They have displayed a very calm demeanor in their approach to selling. They explained in detail every question we had regarding the vehicle. Very knowledgeable from the beginning to the end of the sale. I am so pleased with my entire experience!
1 of 1 people found this review helpful.
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Aug 21, 2017
Great
1 of 1 people found this review helpful.
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Aug 15, 2017
My experience with them was excellent. I am the type to be suspicious of sales people of any kind, but they were very friendly, helpful, and honest! They worked with me on my trade and gave me a great deal on my "new" 2016 BMW 4. We were still finishing up after closing hours and I did not feel rushed at all! I'm so happy with my purchase! Thanks!
3 of 4 people found this review helpful.
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Aug 15, 2017
Great, Thank you
1 of 3 people found this review helpful.
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Aug 13, 2017
This company provided me with all the necessary details regarding to all m concerns and questions. All their staff was welling to help and very courteous. The price is very affordable, and the car quality is phenomenal. I couldn't ask for more. Highly recommended to everyone.
1 of 3 people found this review helpful.
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Aug 11, 2017
GeraldineH
Great communication and very quick to respond to my messages. Process was easy as well thanks to their awesome customer service. I was hesitant at first but I am glad that everything went well. The car that I sought after was delivered to me and it's exactly as I saw on their list. Also its in great condition as well! Would definitely recommend them to my friends!
2 of 2 people found this review helpful.
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Aug 8, 2017
It was a great experience talking to this people. I got this 2014 Chevrolet Cruze 1LT and was really happy with the procedure. Hassle free, fast, and convenient. I got all the information needed. Thank you very for the high quality product.
2 of 4 people found this review helpful.
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Aug 6, 2017
HeathrMillr
Impressive customer service. Did a follow up after I forgot to check my email. Very responsive. Answered my questions in detail. Really helpful and the cars they have are all in good condition. The one I got looked brand new to me! Would recommend them to others.
2 of 3 people found this review helpful.
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Aug 4, 2017
DannyPeters04
Great customer service and I really like that. Guided me through the process that is easy to understand. They are honest and very helpful. Transaction went smoothly and I'm excited to see the car I got! I am very glad for their fast response. Highly recommend.
1 of 2 people found this review helpful.
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Aug 4, 2017
Best dealership around. The sales taff are very friendly and knowledgeable, there's also a lot of cars to choose from and has an excellent running condition. I would recommend this dealership to everyone.
1 of 1 people found this review helpful.
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Aug 4, 2017
HGreg.com was a great help. I was recently in need of a car and I was able to get a nice one the same and I am very happy with my purchased. My car was in great shape and the engine condition was great too. The documents came out quick and everything was set to go, hassle free process.
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Aug 4, 2017
Got an automated email reply. They did not answer my questions or provide the carfax option available on initial inquiry form. They still have not answered my followup. Further proof, as if we needed it, that car salespeople are the laziest people on earth.
5 of 6 people found this review helpful.
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Aug 4, 2017
Two thumbs up. They have great selections of recent car models with low mileage at a very reasonable price. Very nice staff, the sales personnel are not pushy and helpful. I highly recommend this dealer.
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Aug 4, 2017
Very impressive customer service. Maria was really helpful in guiding me through the process. Highly recommend.
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Aug 4, 2017
JamieUnder91
I was looking for a good car that is within our budget and found this. I am really impressed with their customer service. Very responsive and detailed when answering my questions. The process was easy and I like the professional they showed to me. Definitely worth recommending them to my friends.
1 of 2 people found this review helpful.
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Aug 3, 2017
Raul was very informative, honest and knowledge about everything. Kudos!
1 of 1 people found this review helpful.
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Aug 3, 2017
Top notch service. We purchased a vehicle from this dealership today. Our dealer was extremely helpful, courteous, and made the whole process smooth and easy. Highly recommended.
1 of 1 people found this review helpful.
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Jul 31, 2017
I asked for a lower price. They held firm. They did respond courteously.
2 of 2 people found this review helpful.
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Jul 30, 2017
I was looking around for a dealership and I found this company. Raul was my sales representative and he was wonderful, he was thoughtful and assistive. I have my dreamed car now!
1 of 2 people found this review helpful.
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Jul 30, 2017
Wonderful
1 of 1 people found this review helpful.
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Jul 29, 2017
Alto_2149
When I arrived to the Car lot there was no Tony there. Another rep took my information and asked my credit score, then said that I wouldn't qualify for this vehicle. He got my email address and said he would email me other vehicles that I qualify for. I've yet to receive any email or call back.
6 of 6 people found this review helpful.
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Jul 28, 2017
Maria helped me out and she was such a pleasure to deal with; polite and was honest about all of the price of the car I was interested in. She was also very knowledgeable about their cars and each feature of it. Such a pleasant experience with her.
1 of 1 people found this review helpful.
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Jul 28, 2017
The sales guy was very helpful and friendly. With his help, the process was pretty good. We had a little bit of back and forth but agreed upon a price of the unit I wanted.
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Jul 27, 2017
My husband and I were treated fairly and professionally. The dealer was personable and courteous. He was straightforward and really helpful. Pay them a visit.
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Jul 26, 2017
Called ahead to check the availability of a vehicle the night before. My sales consultant had me drive him to their storage off the dealer to pick it up After a hour and half run around the car was sold. It was Frustrating and waste of my time.
6 of 6 people found this review helpful.
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Jul 25, 2017
The salesperson was extremely knowledgeable about the vehicle and very courteous in every aspect of our transaction. That was an excellent dealership attitude!
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Jul 23, 2017
Professional, polite, answered questions, interested in what my needs were and helpful answering questions.
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Jul 21, 2017
Perhaps the best! The sales personnel were excellent and very knowledgeable. I could not appreciate this dealership more; I got the car with everything that I was looking for. I love it!
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Jul 20, 2017
I could not appreciate this dealership more for working with me on the budget that I wanted, and making it happen! I love my new car now!
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Jul 19, 2017
The dealer tended to me straight away, helped me get the car that I am looking for, and when it was time to leave I was given a very specific run-down of my new features. I couldn't have asked for a better experience.
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Jul 19, 2017
Naveedkhan23
Cheap prices for cars and quality service.
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Jul 19, 2017
Raul was a very knowledgeable salesman we have ever worked with. He was very helpful and incredibly friendly. Maria was also great, she was communicative and responsive to us. Excellent dealership.
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Jul 17, 2017
Easiest time I have ever had to buy a car. Every single thing being promised has been delivered in a very timely manner. Great place, great team!
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Jul 16, 2017
Emails were responded quickly and so got the immediate returned calls. Excellent care, thanks!
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Jul 12, 2017
I really enjoy having my car serviced here because my dealer was so kind and personable. She treated me as if I'm only one there. A+ accommodation!
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Jul 12, 2017
Sublime costumer service!
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Jul 11, 2017
Lukas was really helpful in explaining details about our deal and helped us picked the best car for us. Two thumbs up!
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Jul 10, 2017
The sales person was completely helpful and competent. Thumbs up!
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Jul 9, 2017
they contacted me and have been proactive with me.. not pushy just informative.
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Jul 7, 2017
The agent was very accommodating. Thank you so much.
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Jul 6, 2017
Our dealer was completely helpful and competent. I had a delay on the recall resolution and she told me about it as soon as she found out. The entire experience was stellar.
1 of 1 people found this review helpful.
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Jul 5, 2017
Not pushy salesman, unlike the two previous dealers that we went on the same day. I already picked my choice and I would certainly buy it next week. Thank you Maria for the excellent service and help.
1 of 1 people found this review helpful.
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Jul 4, 2017
Ronald did a great job all through out. I got a great car and a very promising deal! I will recommend!
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Jul 3, 2017
Respond quickly
0 of 1 people found this review helpful.
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Jul 2, 2017
As we arrived at the place we were welcomed and immediately assisted by Raul. He answered every question I had about the unit and was very patient with us. He did everything he could and gave us a great deal. We were so happy with that experience.
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Jul 1, 2017
Guru7QF6
Very friendly service
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Jun 30, 2017
Nice experience. Would have liked to have a full tank of gas after purchasing the vechile. Otherwise everyone was very nice
1 of 1 people found this review helpful.
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Jun 29, 2017
Excellent condition, low mileage at a very affordable price.
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Jun 28, 2017
Ibrahima Bamba
Nice. Very respectful.
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Jun 27, 2017
Rick Ly
Salesperson contacted me by phone regarding the car I was interested. Great!
0 of 1 people found this review helpful.
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Jun 26, 2017
Not pushy salesman and was very patient with us. Excellent service! Thumbs up!
1 of 1 people found this review helpful.
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Jun 23, 2017
My transaction took a few days to finish, but it was smooth as ever I could imagine and my rep kept me informed every step of the way, always up front and totally helpful!
2 of 2 people found this review helpful.
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Jun 22, 2017
I've purchased a car here recently and was working with the customer service representative Maria who was awesome. She was very kind and knew her job well. All other staff that we worked with made the whole buying process as quick as possible with no hassle. I would recommend this dealer to all.
3 of 3 people found this review helpful.
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Jun 22, 2017
prompt followup
1 of 1 people found this review helpful.
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Jun 20, 2017
The salesman made my car buying experience easy and without any headache. Such a great service provider.
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Jun 20, 2017
I called and inquired was told someone would contact me and didn't hear anything else from them
7 of 9 people found this review helpful.
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Jun 19, 2017
I'm so happy with this dealership. Thank you for the wonderful buying experience.
1 of 3 people found this review helpful.
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Jun 19, 2017
Top notch dealership! The customer service (Maria) went above and beyond, so quick and professional, from the phone to the emails and the personal interactions. I felt like family by the end of the whole process! Her service was one of a kind!
1 of 1 people found this review helpful.
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Jun 13, 2017
I had the best deal possible. Thank to you Maria!
2 of 2 people found this review helpful.
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Jun 12, 2017
Excellent dealership! Excellent communications! Highly approved!
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Jun 12, 2017
ALEX Ayoubi
great service
1 of 1 people found this review helpful.
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Jun 12, 2017
They would lure you in with the car they show online but when you show up after an appointment they don't have the car available. It's physically not there and they show other cars to you instead
17 of 18 people found this review helpful.
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Jun 9, 2017
The dealers very helpful I gave them 5 stars
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Jun 9, 2017
Great staff
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Jun 8, 2017
Worst place iv ever been too, i asks to look at a car came all the way from another state and they had sold the car 2 weeks before
19 of 21 people found this review helpful.
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Jun 7, 2017
I had a great service when I visited this dealership, Ronald provided me an excellent service not just by helping me find a cheap-priced car, but more so by allowing me to express my thoughts of the choice of car. He's very patient and understanding to me. I highly recommend him and this company.
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Jun 6, 2017
GuruKC8Q
terrible experience !!i forgot key from my garage door in car I did traded called 100 times to help to check nobody helped.as soon you get car from them nobody care and ignore you
14 of 19 people found this review helpful.
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Jun 4, 2017
We were very pleased with our experience at this place. Everyone we have worked with were very nice and helpful, they made the experience as painless as possible. The salesperson was not pushy. Thanks for my new car!
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Jun 1, 2017
Our dealers kept me informed every step of the way, he's always up front and totally helpful. I love my new car too. It has an excellent condition. I would recommend this dealer.
1 of 1 people found this review helpful.
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Jun 1, 2017
dctendriver
Dealer was somewhat difficult to deal with. I had trouble making a credit card deposit over the phone and each time I called was given a different agent. Two call were unreturned including my notification of intent to pick up the car. When I arrived the salesperson that was assigned to the case was on a day off so it took some time for someone to meet with me. When they did a file had to be constructed all over again since they couldn't seem to find my information. Although there was an arranged date for pick up there was no paperwork available and the car was not prepped for delivery.....it had bird droppings on it. All this for a $899 'dealer fee'. They did wash the car while the purchase was completed but the whole affair took over 3 hours when it should have only been 30 minutes. I had my own financing and insurance and this seemed to through them off.
14 of 14 people found this review helpful.
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May 30, 2017
Great people. Huge dealer inventory. Just didn't have the car I wanted on site.
0 of 1 people found this review helpful.
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May 28, 2017
Great dealership demeanor + great car conditions!
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May 28, 2017
Loving my new Jeep Wrangler from HGreg! Couldn't be happier with my purchase. The staff was helpful, knowledgeable, and aware of my busy schedule. I definitely recommend this dealer to my friends and family!
0 of 1 people found this review helpful.
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May 26, 2017
Eager to sell and eager to answer questions.
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May 26, 2017
Rossy007
I dont want to bash the company but I was willing to drive all the way to florida from north carolina to get a car and they messed everything up so I didn't go. I was pre approved by capital one bank for the loan but HGreg insisted I still fill out their application. They tried to contact me through email but everytime I replied, the email was rejected. The worst customer service I have had and they lost a $26000+ plus sale. I drove to raleigh and picked up a mercedes s550 with no problems.
16 of 16 people found this review helpful.
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May 25, 2017
Great marketing team , not pushy , nice hospitality and fully transpernt
1 of 1 people found this review helpful.
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May 25, 2017
I being talking with different sales people, because they are not interested to sell the car to me because I am paying cash, it looks like they are just playing with me no professional at all.
14 of 14 people found this review helpful.
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May 24, 2017
We had a great experience buying our car here. By far, this dealer was the most honest and helpful people. The salesman and the manager helped us with all the process and paper works, yet the entire deal lets us feel no pressure at all. Such a terrific experience. I highly recommend this dealer.
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May 22, 2017
Really was awful experience, after many E-mails from Hgreg, the salesman called me and we acorded the business for this day. I called a Lyft driver to go because I planned come back to my home in my new (used) van. At the middle of the trip the salesman called me to say, "I'm sorry, yesterday someone paid $20k to lock that car and I did'nt know!", so sorry...bye I paid $80 for a lyft ride of 2 hours from my home to my home. T^hanks mike
15 of 15 people found this review helpful.
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May 22, 2017
Mrtresvant
Great experience....very friendly and professional
0 of 3 people found this review helpful.
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May 18, 2017
Representative made E-Mail contact with me confirming my info and stated a sales rep would contact me by phone. I replied back asking for the reps ext# because my phone blocks all unknown incoming unknown numbers. Never heard back from them again. ???????
5 of 7 people found this review helpful.
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May 17, 2017
Excellent dealership; the staff is easy to deal with and definitely not pushy. Thank you all for such a great experience!
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May 13, 2017
So far I have no negative comment. My financial officer was just incredible!!! I was able to walk out with a car and with confidence I made a good financial choice!
1 of 1 people found this review helpful.
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May 11, 2017
Eos_200483
Great communication with my inquiry' I just decided on a different car
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May 10, 2017
Xandecbj
Great sales people. A lot of cars in the warehouse to choose. But they offered​ almost nothing for my trade in and for that we didn't get to a deal.
5 of 5 people found this review helpful.
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May 7, 2017
The dealer contacted but has not responded to my emails since the initial contact and I've sent follow-up emails.
7 of 7 people found this review helpful.
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May 7, 2017
They got back to me right way, truck was a rental with accident History
4 of 4 people found this review helpful.
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May 4, 2017
Bought a 2013 Toyota Tundra and I love it! Our salesman was really a nice guy, he helped us all the way through the process. We were very pleased with our experience. Keep it up guys!
1 of 2 people found this review helpful.
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May 1, 2017
Great service; the sales person is not pushy and always ready to help. The car condition is also great. 5 stars for these dealers!
0 of 1 people found this review helpful.
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Apr 28, 2017
HUGE add-on of $899 to the price for 'dealer prep' or some such nonsense. Makes the actual price of the car nowhere near the advertised price. Shady business practice.
40 of 41 people found this review helpful.
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Apr 28, 2017
Yes, emailed back once without answering any of my questions. I emailed back again with the same questions and never heard back.
11 of 11 people found this review helpful.
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Apr 27, 2017
By far, the best place to buy cars. Low price, low mileage and all in good conditions. I recommend this dealer.
0 of 6 people found this review helpful.
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Apr 23, 2017
I had some researched and found this company having the best deal and pricing. I also found my dream car here, truly beautiful car. Plus, easy process. It's worth saving a few thousand. I will recommend these folks!
2 of 6 people found this review helpful.
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Apr 21, 2017
My husband and I had such a great experience buying our new car. Humberto was super nice, fast and very helpful. Other people that we've talked to were also excellent and not pushy. Thank you so much for the great guide in picking our best car.
1 of 6 people found this review helpful.
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Apr 21, 2017
The dealer did contact me but only forwarded a standard mail. I had sent many questions and none of them were answered. This is not what I expected / are looking for in my car search..
20 of 20 people found this review helpful.
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Apr 19, 2017
Humberto is our sales representative he is good on what he does. He make sure that we get what we want. The processing was little bit slow but rather than that everything is good.
0 of 4 people found this review helpful.
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Apr 19, 2017
Even after the car was sold, which I waited a week to find out, they were still running my credit 4days after the car had been sold without telling me.
28 of 28 people found this review helpful.
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Apr 18, 2017
GuruWGVM
Was a good deal till I see the chassis (rust) costumer service is good
6 of 6 people found this review helpful.
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Apr 17, 2017
SO, SO, SO SAD!!! I RARELY EVER GIVE REVIEWS BUT THIS TIME IS THE EXCEPTION. I first called this car dealer from out of town and let them know I'm interested in a vehicle they have for sale. The salesman was supposed to find out some info and get back to me BUT DIDN'T. I called again and the salesman said the sales manager was going to get back to me BUT DIDN'T. I called again the next day several times and NO ONE CALLED ME BACK. Finally the manager called me back and said they were motivated to sell the vehicle so he was going to get back with me BUT DIDN'T. I called again and no response. Finally, the salesman called me back on Monday to say basically they wouldn't sell but a few hundred $$ lower (the car was well over priced by thousands). I got in touch with salesman one more time to confirm their price and asked the salesman to at least let me know "YES" or "NO" BUT NO PHONE CALL. I must have called some 8 times or so. I'm not certain what's wrong with this dealer but I'm a serious customer with real cash in hand wanting to make a purchase. ALL YOU HAVE TO DO IS COMMUNICATE. In other words DO WHAT YOU SAID YOU WERE GOING TO DO - SO, SO, SO SIMPLE!!! I DO NOT RECOMMEND THIS DEALER NOR WILL I EVER SPEND ANY $$$ HERE IN THE FUTURE.
38 of 39 people found this review helpful.
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Apr 16, 2017
Very nice customer service
1 of 5 people found this review helpful.
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Apr 13, 2017
Terrible!!! After contacting them about a car and told them it had frame damage, they denied it and hung up on me. Then complained to customer service, I was assured I would have a callback from salesman. Never called told by e mail that after days of research car was damaged and never heard back
30 of 30 people found this review helpful.
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Apr 12, 2017
I received a follow up email the next day and after the purchased another phone call making sure everything was good and I didn't have any issues with the car. That's what I called excellent customer care.
2 of 4 people found this review helpful.
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Apr 11, 2017
Great communication
0 of 4 people found this review helpful.
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Apr 11, 2017
Nikolay Bukharov
good follow up
0 of 4 people found this review helpful.
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Apr 9, 2017
Thanks for your help! This dealership is well organized and full of professional people. They managed to be nice to me despite they are busy.
0 of 5 people found this review helpful.
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Apr 9, 2017
The worst dealership I've ever been to, every car there is total junk i went through all of them or atleast 90% of them, they are all cars that other dealerships don't want that were bought from auctions, after they made me wait 45 minutes and introduced me to 5 different sales men I was like what's going on here, the car i test drove was a 27000$ gt500 , what a piece of junk, it had electrical issues and died in the middle of the street, the car salesman if you could even call him that, didn't have a phone. He was asking me to call for help. The cars battery was so dead that that hazards wouldn't even work, extremely dangerous, That was the most unprofessional place I've ever been to. Bunch of unprofessional people in green shirts that had no idea what was going on, none of the salesman that I delt with had a clue what was going on trying to hide the fact the car had issues for 45 minutes while I sat outside on the curb, they specifically didn't tell me what they were doing to try and hide the fact the car had issues, very sleezy. Mind you they had alll the time in the world to get the car prepped and ready since I drove 3 hours to come to see it, and they knew that. That's what hgreg is. Stay away, far away, don't waste your time.
44 of 44 people found this review helpful.
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Apr 9, 2017
ominmiami
Loud music at a dealer I mean inside the building only in Miami so tacky. Sales guys know nothing about cars they are there just to open cars for you. Only 1 key and they were not willing to provide a second there way of getting another $300 out of me. I was so far in to a 4 hour night that I just finished the deal. Got the car n deal I wanted but man o man what a nasty place
28 of 30 people found this review helpful.
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Apr 9, 2017
Horrible! They tried to sneak in undisclosed fees after we agreed on a price.
28 of 29 people found this review helpful.
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Apr 6, 2017
I test drive the car , But the car need some Work , Engine light was on .the Dealer have the car ready for the test drive when I got there . Thanks
2 of 6 people found this review helpful.
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Apr 6, 2017
I would never go back to this dealer ever again. To begin I went to go look at an suv and when I got there the person I spoke to on the phone was not the sales rep and so I was then told someone else was going to help me. He drug me into the office and asked for a bunch of info. 30 minutes finally passed and he told me the car was at a Wearhouse so we took a 15 ride to a Wearhouse to find out it was not there. He showed me another car there but you can only test drive down a short road. Unreal. We then had to wait for a van to pick us up and wait till the van was full. When we got back to the lot he suddenly knew where the car was but it had no key. This lot is a joke. I waisted 2 to 3 hours. Don't bother.
35 of 35 people found this review helpful.
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Apr 6, 2017
DEBL
Immediately got back to me
0 of 7 people found this review helpful.
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Apr 4, 2017
Very satisfying shopping experience; the employees go out of their way to ensure that I am happy and satisfied. I really appreciate their care.
0 of 6 people found this review helpful.
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Apr 4, 2017
Sent email, got email with promise to call back, no call back called Again, promised to call back. No call back + Noone seemed to know anything about vehicle. It's Still There + No Customer Service. Lost Intrest After Promises, Promises
17 of 18 people found this review helpful.
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Apr 3, 2017
Service is top notch. Great communication; sent one message and got an immediate response in the following days. They really demonstrate that they care about their customer. I recommend this company!
1 of 4 people found this review helpful.
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Apr 3, 2017
Follow up was very good.
0 of 5 people found this review helpful.
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Apr 2, 2017
Very accommodating and genuinely friendly. I am pleased with their attitudes. I will definitely buy here again in the future and certainly recommend them. Thanks!
0 of 4 people found this review helpful.
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Mar 31, 2017
Ok. nice people. A little unorganized at first an some uncertainty between salespeople. They had trouble locating keys. The Manager recognized things didn't get off to a good start. He stepped in and gave a us first class service. I will go back because of how he handled the problem.
3 of 5 people found this review helpful.
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Mar 31, 2017
Best place to get your vehicle! Service is top notch.
0 of 4 people found this review helpful.
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Mar 30, 2017
Very nice car didn't have a clean Carfax was not interested
3 of 9 people found this review helpful.
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Mar 28, 2017
The sales agent showed us a lot of cars in the garage area and answering every question I have asked, but never tried to upsell us rather just listening to what we needed and suggesting accordingly. Such an excellent customer care. I could not be happier with what I have received from them.
2 of 4 people found this review helpful.
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Mar 27, 2017
I recommend this car dealer. They were extremely professional and responsive to the emails; very easy to deal with and treated me liked a friend. The customer service was beyond average; helpful yet not pushy. Plus, lots of car units to choose from. I'm a happy customer!
1 of 3 people found this review helpful.
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Mar 26, 2017
Excellent customer care! The process went very smooth for me. I love how they explained things to me in details which was very helpful for me in making my final decision. Thank you so much for that great help. Will definitely recommend!
0 of 1 people found this review helpful.
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Mar 26, 2017
They did reply, but never answered my questions
10 of 10 people found this review helpful.
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Mar 26, 2017
Very convenient and informational.
0 of 4 people found this review helpful.
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Mar 24, 2017
All good-
0 of 2 people found this review helpful.
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Mar 24, 2017
Pinto_2138
Salesman called same day in the evening around 730. I tried to reach him and dealer several times with different phone numbers listed and never got through for 2 days. Yesterday I received email from management asking if there was anything they could do. I called number on email and again no ne answered . I wrote back on email about my issues with dealership and again have heard nothing. I would be scared to death to spend 25000 dollars when I can't even reach them on sale of vehicle , I could only wonder if I needed service. Save your heard earned dollars for those that u can trust.
17 of 17 people found this review helpful.
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Mar 23, 2017
I love their exceptional customer service. Keep it up!
0 of 4 people found this review helpful.
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Mar 21, 2017
Throwing a sales fee of 899.00 on top of the price of the car. Unheard of. Bad business.
25 of 25 people found this review helpful.
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Mar 13, 2017
Rail is a super sales executive Hats off
0 of 2 people found this review helpful.
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Mar 11, 2017
The dealer responded very quickly to my email and kept me up to date with the questions I asked about a particular car. I have not purchased a vehicle yet but very close. I would recommend them to everyone, they are friendly and care about their potential customers and customers, their great!!!!!!!
0 of 1 people found this review helpful.
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Mar 9, 2017
obin10
Great pricing and condition of the car. However car lacked the manual which they should provide and was also missing the front carpets. The financing part took a lot longer than expected due to the amount of people in the store apparently. Pedro was honest and Fernando went the extra mile to make sure the deal was done. So far I am satisfied with the car.
3 of 4 people found this review helpful.
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Mar 8, 2017
My husband called in first thing in the morning to buy a 50k jeep for me! Was told someone would call him right back! NEVER DID! So at 2pm, I called in 5 times... reception was rude! Transferred me to 5 different sales men who never answered & went to VM , 6th call in finally got someone then they hung up on me. I called back to talk to manager & his VM was FULL! So I called back in bypassing the receptionist at the sales line and pressed 3 to talk to finance department! Guy that answered was extremely nice, apologiezed & told me he'd have The out-of-state Customer Service call me back . We got a call the next day & the jeep was JUST SOLD THAT MORNING! Even if this dealership gets the jeep in I've been looking for again , I will not do business with them! Extremely unprofessional! Especially when your hours are 9am- 9pm!
16 of 17 people found this review helpful.
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Mar 7, 2017
Tried for a week to talk to a salesperson. Called 4 times and was told someone would contact me right away and no one ever did. I would never do business with Hgreg.
17 of 18 people found this review helpful.
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Mar 5, 2017
Toledo_4151973
Do you wanted; you get it Thanks to all.
1 of 2 people found this review helpful.
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Mar 4, 2017
Very effective
0 of 1 people found this review helpful.
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Mar 2, 2017
not very responsive. the site chat is pretty bad too. the price of the car has changed a couple of times, yet they do not take offers.
12 of 15 people found this review helpful.
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Mar 2, 2017
Capri_2100
Great very kind got the car I wanted
0 of 1 people found this review helpful.
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Feb 28, 2017
phillyfan
Dealer responded but never answered my questions
9 of 10 people found this review helpful.
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Feb 19, 2017
rmontese2
Excellent
1 of 2 people found this review helpful.
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Feb 18, 2017
mharrispt
friendly and informative
1 of 2 people found this review helpful.
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Feb 16, 2017
Best car I see on web, price is very good still thinking.
2 of 3 people found this review helpful.
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Feb 14, 2017
Familia_2075
Quick response
4 of 5 people found this review helpful.
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Feb 13, 2017
Bait and switch. Anything to get you on the lot
18 of 18 people found this review helpful.
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Feb 11, 2017
ProMaster_1556
These guys had a decent selection for a decent price. In general the cars were not cleaned up so they weren't overly appealing. And when the salesman wanted to take us to a remote lot in a overcrowded jitney, we decided this was not the dealer for us
9 of 9 people found this review helpful.
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Feb 11, 2017
Dirty cars, for the most part an uneducated staff. No professionalism, kept me waiting for like 40 minutes to tell me the car wasn't in stock. Didn't even offer to show me another one. Even after I gave him my name and number (since he didn't ask me) nobody ever called me to let me know the car was available. I had the cash ready to strike a deal and my money wasn't good for them.
23 of 23 people found this review helpful.
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Feb 10, 2017
Imro27
5
I drove 1-1/2 hours to HGreg only to find out that the car was not available at the Doral location. A waste of my time.
17 of 17 people found this review helpful.
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Feb 9, 2017
I called and emailed 4X before I spoke with anyone. One person I finally spoke with did nothing that was asked of her. Another was more helpful but added 4K in unnecessary fees. I would never buy a car from this place. Lowest price on the internet but their fees make it the most expensive. The place is a SCAM. Avoid this place at all costs.
26 of 26 people found this review helpful.
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Feb 9, 2017
Very Good Experience.
0 of 3 people found this review helpful.
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Feb 9, 2017
Astra_2648
Great Service and good prices.
1 of 4 people found this review helpful.
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Feb 8, 2017
Top notch auto dealer. Full disclosure
0 of 3 people found this review helpful.
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Feb 7, 2017
But I request pictures of the original vehicle inside and outside, and they never complied with my request. They called me and told me that they do not have the vehicle in their location. How they are offering a vehicle for sale when they do not have possession of that vehicle. I did not call them back because of that.
12 of 12 people found this review helpful.
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Feb 7, 2017
good.
0 of 4 people found this review helpful.
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Feb 2, 2017
Took 3 tries over a 3 day period to get them to respond
16 of 16 people found this review helpful.
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Jan 24, 2017
They were good to work with but by the time I drove from Orlando to South Florida, the car was sold. Bummer.
5 of 6 people found this review helpful.
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Jan 22, 2017
Fast response!
1 of 2 people found this review helpful.
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Jan 19, 2017
Very good, but I am not ready yet
0 of 1 people found this review helpful.
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Jan 18, 2017
Good first response then no follow-up.
1 of 1 people found this review helpful.
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Jan 15, 2017
Dealer contact me promptly and helped quickly when I arrived.
Is this review helpful? Yes | No
Jan 10, 2017
They were not timely in their response and did not followup with additional information as promised.
14 of 14 people found this review helpful.
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Jan 4, 2017
He got back to me right away and followed up with info.
1 of 2 people found this review helpful.
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Jan 4, 2017
This dealer called me back almost immediately.
1 of 2 people found this review helpful.
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Dec 31, 2016
I was contacted immediately by Chris. I went up and Chris sent me to Hector. We made a deal on the 2008 Chrysler 300 C. "It'll be back on Wednesday (thats 5 days) from the body shop" they said. It needed a new grill. The little short manager came out, shook my hand and said "Do we have a deal?" I said yes. Wednesday came and went. That Friday I contacted Hector. He said it wasn't back yet, they were waiting on a part...a part for what? 2 weeks later, still no car. I ask whats up, he tells me someone else bought the car. MEANWHILE, I am paying for rental cars waiting for this one to be available. They DID NOT contact me to tell me anything. According to the listing, They said it had 1 owner. According to the Car Fax, it had 3. They have definitely lost my business. I am in the process of now purchasing a Challenger and my son a truck. It won't be through them. Buyer Beware.
35 of 35 people found this review helpful.
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Dec 31, 2016
the price to high with dealer fees.
9 of 9 people found this review helpful.
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Dec 30, 2016
They contacted me immediately, but once I got to the dealer to see a specific car I had inquired about, they didn't have the car in the dealer. Yes they showed me other options, but I specifically wanted to see one car that was supposedly on their stablishment ready for me to see.
22 of 22 people found this review helpful.
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Dec 27, 2016
It was very professional. Junk fees are crazy and ridicules. Other than that, cool guys!
8 of 8 people found this review helpful.
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Dec 27, 2016
Good communication
0 of 1 people found this review helpful.
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Dec 22, 2016
Very good on responding to calls/questions
0 of 1 people found this review helpful.
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Dec 12, 2016
awesome dealt with Lee who was great. Not pushy or anything but did his best to find me something within my budget.
2 of 3 people found this review helpful.
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Response from HGreg.com:

Thank you for your review Louis!
Dec 10, 2016
Great communication.... will recommend that website to anyone and thank you Marco
0 of 2 people found this review helpful.
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Response from HGreg.com:

Thank you for your review Marie!
Dec 9, 2016
mikeriley17
Was passed to three different sales persons. One said he was about to leave for the day. However he stayed there for over an hour speaking with a co-worker.
12 of 12 people found this review helpful.
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Response from HGreg.com:

Hi Mike Riley,

I'm very sorry to hear that you were passed to three different sales personnel. I'd like to hear more details about your entire experience. Would you mind emailing me so that I could learn more? Also, would you happened to recall the name of any of the sales personnel you worked with?

Kind Regards,

Geneva - Marketing Manager
Geneva@hgreg.com
Nov 30, 2016
I talked to the Internet sales and explained my situation... Once I drove 2 hours they couldn't help me.. They could have said that over the phone if they took the time to listen.. Once I got there.. They gave me a man who could barely speak english.. Worst service ever..
26 of 26 people found this review helpful.
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Response from HGreg.com:

Hello Laurie,

I am really sorry to hear that you drove two hours to our dealership and couldn't be helped once you arrived. Unfortunately, our Internet sales team are not at liberty to discuss sensitive financial information over the phone for legal reasons. Someone should have explained that to you. If they did not, I sincerely apologize.

I empathize with your situation, that must have been extremely frustrating for you. I'm also sorry to hear that you had a difficult time communicating with your sales representative. Did you ask for a different sales representative who you could conve
 More ...
Nov 19, 2016
Great conversation.
2 of 7 people found this review helpful.
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Response from HGreg.com:

Thank you!
Nov 14, 2016
Fast to respond. Very professional. No gimmicks or games. Will definitely use and recommend them in the future.
0 of 3 people found this review helpful.
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Response from HGreg.com:

Thank you for your review Justin!
Nov 10, 2016
Very responsive to my questions.
0 of 3 people found this review helpful.
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Response from HGreg.com:

Thank you!
Nov 8, 2016
Tried selling my brother this vehicle lies about carfax . Inspector showed me prior damage . Shop else where .
23 of 24 people found this review helpful.
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Response from HGreg.com:

Hello Eric,

I'm sorry to hear that you and your brother had a less than desirable experience. It sounds like there may have been some misunderstanding about the Carfax report you received. We cannot lie about what the Carfax reports states, we have no control over what the reports note. If you feel there was an accident on the vehicle that wasn't reported on the Carfax report, that may very well be possible. That is something that can easily happen with any dealer you shop at. However, it is nothing intentional on the part of the dealer to withhold information. We simply provide the reports
 More ...
Oct 26, 2016
After arriving it was made clear that the advertised price of the car was not the price of the car. In checking the reviews I discovered there are an additional $1,895 in dealer fees that are not reflected in the advertised price. For a cash buyer, not someone looking to finance their car, I would look at more traditional dealers.
34 of 34 people found this review helpful.
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Oct 24, 2016
Quoted different price than advertised.
22 of 22 people found this review helpful.
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Oct 24, 2016
I kept asking for interior color (as a convertible so did not want dark interior) as not listed & pix was from the automaker (BMW) catalog. Was told "they just purchased the car", then that car was sold. Could not get a straight answer from Greg (used out of state car sales Mgr). Horrid experience & kept contacting me but could NOT get my one ? Answered. Their reviews are NOT good for a reason. I think they may be a bait & switch dealer!!
17 of 17 people found this review helpful.
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Oct 20, 2016
Jamesejudd
I asked for a buyers sheet to take to my banker and they sent a picture that was taken with a phone which could hardly be read. So I just forgot about this truck.
14 of 14 people found this review helpful.
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Oct 10, 2016
It was interesting and nice
0 of 6 people found this review helpful.
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Oct 10, 2016
Experience was fine. Dealer contacted me. The mileage was not in my guide line. Don
1 of 4 people found this review helpful.
Is this helpful? Yes | No
Oct 4, 2016
They were very forthright and helpful
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 1, 2016
Quickly Responded.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 24, 2016
It was a little hard to understand her. Answers very short. I had ask the question if the car was still available yesterday and am still waiting for a reply.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Sep 23, 2016
They were rude. Could not find all the cars I wanted to look at. Cars were jammed in the lot, it was not easy to get around the cars to look at them.
15 of 15 people found this review helpful.
Is this helpful? Yes | No
Sep 22, 2016
Very good
0 of 4 people found this review helpful.
Is this helpful? Yes | No
Sep 20, 2016
Nice cars but most of them have been involved in somekind of accidents. Which is a shame.
14 of 14 people found this review helpful.
Is this helpful? Yes | No
Sep 20, 2016
They called me right away, yet after then telling me a similar vehicle was in the shop, they never followed up with me afterwards.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Sep 18, 2016
Edward8122
Ronald is my salesman,very professional and stayed in contact on any changes
1 of 1 people found this review helpful.
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Sep 18, 2016
Called but they dint even had there car in there dealership. I guess the car never arrived.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Sep 17, 2016
A wonderful car buying experience
Is this review helpful? Yes | No
Sep 14, 2016
Vehicle not at dealership. Per salesman, it is still in route. No pictures were available. Note: Salesman is proving great communication.
Is this review helpful? Yes | No
Sep 13, 2016
Great communicative. Very professional and helpful
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 7, 2016
Car I want 6 k over book value. They don't want to sell it I guess.
10 of 10 people found this review helpful.
Is this helpful? Yes | No
Sep 5, 2016
crpf
I was contacted immediately and given a fair price for the vehicle that I inquired about. The salesman did not play games and told me the truth about the vehicle for sale. I would not hesitate to deal with them in the future.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 4, 2016
Typical used car experience. Had paperwork problems. No one would help once car was paid for. Very frustrating.
11 of 11 people found this review helpful.
Is this helpful? Yes | No
Aug 31, 2016
They didn't find the car....after having received email like...please visit us asap we are here to help you etc.. Bad experience. Lost of time.
11 of 11 people found this review helpful.
Is this helpful? Yes | No
Aug 28, 2016
Answered my questions quickly
Is this review helpful? Yes | No
Aug 22, 2016
I was quickly contacted and invited to visit and view the car.
Is this review helpful? Yes | No
Aug 22, 2016
The dealer responded promptly and provided me with the information I requested but the vehicle I was interested had previously been in 2 accidents.
Is this review helpful? Yes | No
Aug 21, 2016
Good.
0 of 3 people found this review helpful.
Is this helpful? Yes | No
Aug 19, 2016
Elby2016
Very good.
0 of 3 people found this review helpful.
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Aug 14, 2016
I didn't end up buying the Lexus i was looking for but Hgreg ended up buying my car for $500 over what I had been offered and I am now looking into a Bmw 328i at Hgreg
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 8, 2016
coconutgrove
Ronald is fantastic...
Is this review helpful? Yes | No
Aug 8, 2016
OK wasn't able to reach agreement on price.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 5, 2016
good response
Is this review helpful? Yes | No
Aug 4, 2016
sstern0626
I contacted this dealership about four times and constantly had a break in communication between departments. The vehicle already had a deal on it but the salesman I spoke with never mentioned it. The most helpful individual was Marco.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Aug 4, 2016
Buying a car from out of state is like getting a tooth crown replaced. Looks and feels really nice at the end, but getting there was a challenge. Finance manager who is also a salesman is trying to sell all the extras for thousands and isn't savvy with out of state tax laws, and the sales person who can barely speak English - hard to understand. I've heard everyone's resume "to make me feel confident" - "I've been doing this since 1992, don't worry...." Not the most professional. I guess this is Internet business in the 21st century. Ugh
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Aug 3, 2016
Courteous and helpful.
Is this review helpful? Yes | No
Aug 3, 2016
Very good option
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 2, 2016
I received a phone call from the dealership. I told them that I had not yet made up my mine. I am still interested in the car. I now have to figure out to get the car from there to me in Louisiana if I buy it.
Is this review helpful? Yes | No
Jul 27, 2016
Pleasant but extremely lengthy.
Is this review helpful? Yes | No

Response from HGreg.com:

Hi Marty,

Thank you for sharing your experience with us. We are sorry to hear about the process being so lengthy. That is something we will try to improve.

Kind Regards,

Geneva Bell
Marketing Manager
Jul 23, 2016
sancar57
very informative
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from HGreg.com:

Thank you!
Jul 20, 2016
They only respond when I call them. They discovered an issue with the car. I was very interested and was willing to drive across the state of Florida to see it. I asked for updates on when the car would be ready and so far have not heard from them. They don't seem to be very interested in having me as a customer.
6 of 6 people found this review helpful.
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Jul 20, 2016
sookhooa
It is unfortunate that what you see is not what you get. There was absolutely no room to negotiate and if you think the lure of the listed price wasn't enough, think again. B the time you get to the financing desk after more than an hour wait you are bombarded with standard fees that are outrageous. Add at least $2,000.00 to your budget with fees already printed from the start. Make sure anything promised and all uttered as extras or bells and whistles to be added is put in writing. This was said to me,amazingly from someone who work there, while I was there and alarms went off. If , like in my case you leave and forgot anything promised, forget it. The denial in my case resulted in heated arguments and denials by the sales shark. Finally read the advertised details on Car Gurus and print out the offers because no one will ever offer it unless you ask and will act as though you are not telling yhe truth until you present your highlighted proof. Protect yourself !!!
8 of 8 people found this review helpful.
Is this helpful? Yes | No
Jul 18, 2016
Dealer contacted this buyer but the color was not what this buyer was looking for.
Is this review helpful? Yes | No
Jul 17, 2016
2 days later with no info on car I had to call them about the car sorry we just sent that car to auction lol
3 of 3 people found this review helpful.
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Jul 11, 2016
tried to contact over chat that didn't work then I asked them to call me which they didn't I finally called and was told they don't deal. That wasn't the issue bit what comes next is what really made me mad. I then found a different jag on their site and tried to make a deal on it. the car still had warranty on it and I ask for the car to be to be taken to jag for the items to repaired. had to call back 4 times and 2 days later was told they sent the car to the auction
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Jul 2, 2016
very good wrong color
Is this review helpful? Yes | No
Jun 27, 2016
Drove 6hrs to see a Black Mersades 2013 clk and when I got there it was a Brown me Mersades 2013 Clk, my conclusion the database wasn't correct. As a result I picked a 2011 clk to test drive, before I could test drive the car they had to put jumper cables on the battery to start the car when I got into the car to test drive it the check engine light was on and before I could drive it I had to sign a piece of paper. The car drove ok for the first 5 min and then I noticed the transmission was slipping a little this 2013 Mersades clk had only 40k miles maybe 50k and some even left a empty water bottle inside the car which could of been a mechanic that's to show you how sloppy this dealership Is. After my test drive, pulling up into the dealership the another light came on in the dash board which had a caution sign !. The sales man said to me after I told him that the car must be low on gas once again all trust and confidence in the sales man who is Spanish and the 2011 Mersades clk was a. These people are not honest or have reliable cars for sale. My advice is to shop at a certified dealership. And also why was the sales man stressing me so much about my credit score with a silly smile on his face. Advice to Spanish sales man be honest with your self and get a real job sir.
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Jun 24, 2016
I have not purchased yet,. But I am looking forward to determine how well they perform.So far it has been great.
Is this review helpful? Yes | No
Jun 21, 2016
nice people too far away to drive to see this car.
Is this review helpful? Yes | No

Response from HGreg.com:

Hi William,

We're sorry to hear that you feel we are too far away. We help customers from different parts of the country. If you are still in the market for a vehicle, we'd like you to reconsider checking us out!

Kind Regards,

Geneva Bell
Jun 21, 2016
Good
Is this review helpful? Yes | No

Response from HGreg.com:

Thank you!
Jun 21, 2016
I never bought the car. Aurelio was a very nice salesman, but it seemed that we just couldn't finish a deal. I am very hopeful that we can get me into their car.
Is this review helpful? Yes | No
Jun 18, 2016
Yes I called them about a truck. They said it was on way to their lot couldn't even give me a description of truck.said call back next week.that's no way to do business
4 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from HGreg.com:

Hello Larry,

I'm sorry to hear that your experience was less than desirable. Sounds like you called asking about a vehicle that wasn't listed on our inventory. Oftentimes, customers who have specific cars in mind would call us to see if we have cars that aren't listed on our inventory. We have very limited information about the shipment of vehicles that will be arriving to our inventory. That is why we can't give detailed descriptions. I'm thinking that's possibly what happened to you? I'd love to get more details about your experience and perhaps clarify some things for you. Please give me
 More ...
Jun 16, 2016
The sales person was very professional, the car itself had nothing to do with the one in the pictures shown. Bad conditions.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from HGreg.com:

Hello Jessica,

I'd like to have more information on the vehicle that you claim didn't match its photos online. We have professional photographers who take the photos of our entire inventory. All of the photos our photographers take are the true likeness of the vehicles we have in our inventory. I've never heard any actual customer complain that the photos didn't match. I'd like more information about the car that you saw so that I can investigate this and make sure that we didn't make some sort of error. If we did, I'd like the opportunity to correct it. Please contact me directly either by
 More ...
Jun 15, 2016
I was not able to go and test drive the car, dealer contacted me several times.
Is this review helpful? Yes | No

Response from HGreg.com:

Hello Maria,

I'm sorry to hear that you were not about to test drive the car you've had your eye on. Is there any reason why you weren't able to come in and test drive it? If you live near by and need a ride to our dealership, we can arrange to pick you up or send you an Uber. We hope to hear from you soon!

Kind Regards,

Geneva Bell
Marketing Manager
Geneva@hgreg.com
305-909-7859
Jun 14, 2016
This is the worse Dealership I ever dealt with! I made 9 calls over a period of 4 days and send at least 6 email. Dealer obviously advertises a car with a low price only to tract traffic. Salesman does his best, but has never time to sell this car! After I contacted management and they finally emailed me a preliminary sales agreement, they increased the price of the car by almost $2,000.00 with fees like $899.00 Service Fee, $199.00 Etag Fee. $100.00 Road & Bridge Fee, $!00. UPS Fee, $160.00 for DMV Nationwide? They refused to put the mileage on the sales agreement. And so on! The Mgr. wrote, because the price of the car is so low, that some of their fees are their profit and overhead. Is this legal? If it is, then for me it is at least unethical! I will never deal with this dealership again!
6 of 6 people found this review helpful.
Is this helpful? Yes | No
Jun 12, 2016
Great!
Is this review helpful? Yes | No

Response from HGreg.com:

Thanks Melanie!
Jun 11, 2016
I received a buyers order on 6-10-16 and called to insure the car i wanted was still available. I live 8 hrs away from Miami so once Christopher told me yes i had my bank immediately gave me a cashiers check for $32, 000. I also had to contact Geico to pay for insurance for this vehicle. I left 6-11-16 at 4am the following morning with my wife and children. I was 30 minutes out from the dealer when i received a call from Christopher saying he had some bad news. "The car has been sold!" I requested to speak with his manager and the only thing he told me was this won't happen again. When i arrived at the dealership they did nothing not even offer to pay for the blank trip i made. I personally will never return to the city of Miami. This was my 1st and last visit. I have never been so embarrassed and upset at the same time in my entire life. I am a current Law Enforcement Officer so taking the time off for work was an inconvenience all together."
7 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from HGreg.com:

Hi Alex,

I sincerely want to apologize to you for your experience. We dropped the ball and we're sorry. Can you please give me a call today or whenever you're free. We'd like to fix our mistake with you. I look forward to hearing back from you.

Kind Regards,

Geneva Bell
Marketing Manager
Geneva@hgreg.com
305-909-7859
Jun 10, 2016
Car that we were interested in was not available to view on the premises yet we were specifically asked to come through to see it and drove about 50 miles to their premises for this reason. We were extremely upset when we arrived and were told it was not there and did not accept being shown other more expensive same brand vehicles so left the dealership very dissatisfied. We should have been advised upfront that the specific vehicle that was advertised/offered was not available for a day or two so as not to waste our time as well as costs of travelling.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Jun 9, 2016
Great service
Is this review helpful? Yes | No

Response from HGreg.com:

Thank you!
Jun 3, 2016
Dealer was very attentive to what I needed and made the process swift and easy..! Great selection of cars in their establishment..!
Is this review helpful? Yes | No

Response from HGreg.com:

Thank you John! We appreciate the kind words.
Jun 3, 2016
good dealer
Is this review helpful? Yes | No

Response from HGreg.com:

Thank you!
Jun 2, 2016
rishy78
Quick initial response but no good follow up
Is this review helpful? Yes | No

Response from HGreg.com:

Hello Randall,

I'm very sorry to hear that you did not receive the follow up you were expecting from us. Sounds like we might have dropped the ball there. It is our goal to continually improve customer service. With that said, would you mind providing me with your contact information so that I can contact you to learn more about your experience? You may also call or email me directly. Whatever is easiest for you. Randall, with your feedback, we can improve our customer service. I look forward to hearing from you.

Kind Regards,

Geneva Bell
Marketing Manager
Geneva@hgreg.com
305-909-
 More ...
May 29, 2016
responded immediately and followed up. Purchased another car but would consider them again.
Is this review helpful? Yes | No

Response from HGreg.com:

Thank you Jim!
May 28, 2016
Very good dealer
Is this review helpful? Yes | No

Response from HGreg.com:

Thank you Eidyel!
May 27, 2016
Didn't buy from them but they seemed to be professionals. Too far away from me.
Is this review helpful? Yes | No

Response from HGreg.com:

Hi Mike,

I'm sorry to hear that we didn't earn your business because of the distance. We actually work with many out-of-state customers. If you change your mind, we'll be here ready to assist you.

Kind Regards,

Geneva Bell
Marketing Manager
May 26, 2016
juanvi
They responded once out of the five messages I send them.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from HGreg.com:

Hello Juan,

I'm sorry to hear that we didn't get back to you in a timely fashion. Can I have more details about your experience? I want to make sure we fix our errors. Please give me a call directly or email me directly – my contact information will be below.

Kind Regards,

Geneva Bell
Marketing Manager
Geneva@hgreg.com
305-909-7859
May 24, 2016
Never sent me a buyers order after telling twice they would .....no follow up....very poor
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from HGreg.com:

Hello Jeremy,

I'm sorry to hear that we dropped the ball with you. Are you certain that we have the correct contact information for you? If you don't mind, I'd like to get your email address and/or phone number so that we can start the process of getting you in the car you desire. You can call or email me directly. I look forward to hearing from you.

Kind Regards,

Geneva Bell
Marketing Manager
Geneva@hgreg.com
305-909-7859
May 23, 2016
They allowed me to get the vehicle on a lift to thoroughly check it out. They are pleasant and helpful. They need to turn down the music a bit though. Blessings.
Is this review helpful? Yes | No

Response from HGreg.com:

Hello Alfredo,

Thank you for sharing your experience and your feedback. We'll be sure to turn down the music.

Kind Regard,

Geneva Bell
Marketing Manager
May 22, 2016
They called back the following day
Is this review helpful? Yes | No

Response from HGreg.com:

Thank you for sharing your experience.
May 18, 2016
I wouldn't recommend this dealer. They are very unorganized and rude! The salesman I spoke with wasn't even sure if the vehicle was still available. He then told me he'd have someone call me back and they never did. The rep I spoke with was so rude he told me how terrible my credit was and how I needed to get something else lined up before I even considered buying a car from them. He was so negative and hateful. He wasn't helpful at all and could care less to have my business. I would give someone else my business before I even considered these rude and arrogant people!
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from HGreg.com:

Hello Susan,

I'm sorry to hear that your experience wasn't to your standards.  Would you mind telling me more about your experience and telling me the names of the team members you dealt with? You can call or email me directly. I look forward to hearing from you.

Kind Regards,

Geneva Bell
Marketing Manager
Geneva@hgreg.com
305-909-7859
May 16, 2016
Dealership is quick to respond with auto generated e-mail, but then no one responds. First my husband called and they were very rude saying that they DO NOT NEGOTIATE and then hung up on him. I waited 6 days and went to their website. Instant chatted with a guy already knowing that the price was the price and then he told me their closing cost were $895....WOW!!! I said with the closing cost in the price that they were way to high. He then proceeded to tell me I WOULD NEVER find another vehicle like this for the cost and so I told him I was looking at three others and gave him the web sites and then he got lippy in his instant chats saying that it was my choice and very lippy. I ended the Chat session, NEVER BUY FROM THESE RUDE INDIVIDUALS!!!!! I gave them a second chance.....NEVER AGAIN!!!!
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from HGreg.com:

Hello Sharla,

I'm sure there must have been some miscommunication. However, I'd love an opportunity to learn more about your experience and, if possible, rectify the situation. Would you mind terribly either giving me a call or emailing me directly so that I could learn more information about your experience? I look forward to hearing from you Sharla.

Kind Regards,
Geneva Bell
Marketing Manager
Geneva@hgreg.com
305-909-7859
May 15, 2016
Very courteous and attentive. They responded to us almost instantly. Hope to do business with them in the future.
Is this review helpful? Yes | No

Response from HGreg.com:

Hello Tron,

Thank you for your kind words. We hope to earn your business very soon in the near future.

Kind Regards,

Geneva Bell
Marketing Manager
May 13, 2016
LisaC1117
Bought my Lexus here. They were awesome!
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from HGreg.com:

Hi Lisa,

We're happy to hear that you had an awesome experience with us. Thank you for sharing.

Kind Regards,

Geneva Bell
Marketing Manager
May 12, 2016
Follow up was fast and friendly.
Is this review helpful? Yes | No

Response from HGreg.com:

Hello Waheed,

We're happy to hear that your experience with us was copacetic. Thank you for sharing.

Kind Regards,

Geneva Bell
Marketing Manager
May 10, 2016
Beware. Hgreg altered paper work after signature in order to keep funds. They split price between two products, changing price on non cancelable item from no price to $1,995 and decreased price on traceble theft item from $2,394 to $399. So i was cheated and refunded only $399 once canceled rather than $2,394. I spoke with General manager Frank and Owner Greg that is also refusing to refund advising this is a civil matter and product is non cancelable, even though it is clear under product price for permaplate it says N/A. They crossed that out with a pen and put $1,995. They originally advised this warranty was included in a warranty that was purchased that's why document say N/A under product price. If u decide to make purchase get clear copies at time of signature. Will never do business again. Geneva(Hgreg marketing manager) There are no accusations. It is evident documents have been altered Hgreg rewrote the prices in pen, there are no intials near price changes because we were unaware of change. Thanks for your attempt to speak to manager on issue, but your manager and owner have already informed me its a civil matter so I didn't think there was anything you can do. Very bad business and customer service.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from HGreg.com:

Hello Sadonna,

I'm sorry to hear that your experience with us was less than desirable. My attempt to reach out to you was so I could learn details about your accusations. I appreciate your acknowledgement in my attempt to try to resolve this issue. I wish you all the best.

Kind Regards,

Geneva Bell
Marketing Manager
Geneva@hgreg.com
305-909-7859
May 8, 2016
Buen servicio al cliente
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from HGreg.com:

Gracias. Te apreciamos.
May 5, 2016
Great, drove down from Maryland. Very busy dealership. Happy with car drove it home.
Is this review helpful? Yes | No

Response from HGreg.com:

Hi Patrice,

We're happy that you were able to find a car that you are happy with. I noticed that you gave us a four stars instead of a five – were there some things that you felt could have made your experience better? I'd love to hear your feedback. You can contact me either via phone of email.

Kind Regards,

Geneva Bell
Marketing Manager
Geneva@hgreg.com
305-909-7859
May 1, 2016
Although CarFax did not note the serious accident involving frame damage the dealer told me of the damage after which I decided not to buy it.
Is this review helpful? Yes | No

Response from HGreg.com:

Hello Frank,

Thank you for sharing your experience and recognizing our transparency. We highly value honest and fair business practices and we appreciate your acknowledgement.

Kind Regards,

Geneva Bell
Marketing Manager
Apr 30, 2016
Good
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from HGreg.com:

Thank you.
Apr 23, 2016
Very nice good follow up!
Is this review helpful? Yes | No

Response from HGreg.com:

Hello Kim,

We're happy to hear that you had a good experience with us. Thank you for sharing!

Kind Regards,

Geneva Bell
Marketing Manager
Apr 22, 2016
My experience was OK, I made them an offer $1,590 below asking price and they refused. OK, I've moved on.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from HGreg.com:

Hello John,

We're sorry that you didn't find the price of the vehicle you were interested in to be agreeable. We are a no-haggle dealership because we offer the absolute best price in all of Miami. If you compare the price of the vehicle you were interested in to other dealerships that have the same make, model and features, I'm sure you'd find us to be the lowest. Because of this reason, we do not negotiate on our prices.

Best,

Geneva Bell
Marketing Manager
Apr 21, 2016
Stopped by to look at the car, it wasn't there and was told to come back next day, still wasn't there. Very poor customer service there.
5 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from HGreg.com:

Hello Ed,

I'm sorry to hear that your experience was less than desirable. We have a large inventory. Did you call ahead of time to make sure the car will be at the dealership? I'd like to hear more details about your experience. Would you mind giving me a call or emailing me to discuss this further?

Geneva Bell
Marketing Manager
Geneva@HGreg.com
305-909-7859
Mar 27, 2016
Very fast response
Is this review helpful? Yes | No

Response from HGreg.com:

Thank you!
Mar 23, 2016
Did a good job did not have the vehicle I originally inquered about but I found another vechicle and with the help of a great salesperson Pedro drove of the lot with a great vehicle.
Is this review helpful? Yes | No
Mar 19, 2016
Good
Is this review helpful? Yes | No

Response from HGreg.com:

Thank you!
Mar 17, 2016
Good response
Is this review helpful? Yes | No

Response from HGreg.com:

Thank you!
Mar 13, 2016
Honest
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from HGreg.com:

Thank you!
Mar 12, 2016
Quickly received a response from the dealer. Very courteous.
Is this review helpful? Yes | No
Mar 7, 2016
Very helpful, gives you a lot to choose from
Is this review helpful? Yes | No
Feb 22, 2016
lalypanco
Very helpful and very professional
Is this review helpful? Yes | No
Feb 21, 2016
Great
Is this review helpful? Yes | No

Response from HGreg.com:

Thanks!
Feb 11, 2016
Good
Is this review helpful? Yes | No

Response from HGreg.com:

Thank you!
Jan 28, 2016
rmcmanamon
They were very responsive and helpful.
Is this review helpful? Yes | No

Response from HGreg.com:

Thank you for sharing your experience!
Jan 24, 2016
Very professional. Great inventory.
Is this review helpful? Yes | No

Response from HGreg.com:

Thank you James!

Sincerely,
Aisha Moore
Gen. Mgr
Jan 13, 2016
Very helpful and professional!
Is this review helpful? Yes | No

Response from HGreg.com:

Thank Arthur.  I'm glad to hear our staff were helpful.  Please let me know if I can be of further assistance.

Aisha Moore
General Manager
Jan 12, 2016
Excellent
Is this review helpful? Yes | No