Guaranteed Cars & Credit

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220 Temple Ave W
Newnan, GA 30263

Sales: (770) 251-5505

Today 10:00am - 7:00pm
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 3, 2017
Acted like they didn't care if they sold a car or not . Every truck I called about , they didn't have
1 of 1 people found this review helpful.
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Feb 3, 2017
Responded quickly and I bought the vehicle. They were supposed to let me know if there was a second key and floor mats at their other dealership where the vehicle was originally at but I haven't heard from them yet. The salesperson Lily was very nice.
0 of 1 people found this review helpful.
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Dec 12, 2016
Optometristatl
I only spoke with the dealer, and there were no problems with that experience. I did not make it to their location to experience the dealership/service firsthand.
2 of 3 people found this review helpful.
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Response from Guaranteed Cars & Credit:

We thank you so very much for your kind words. We take a lot of pride in keeping the process truly transparent.
Dec 4, 2016
Call ask about the 2011 Chevy Malibu and was told that car is at another dealer ship called the number they provided . And when I called the other dealershipp they tried to sale me another ca. The sales guy was very unprofessional and told me hey I got a caprice I will sell u. And I said hey I am calling about the Malibu .
2 of 3 people found this review helpful.
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Response from Guaranteed Cars & Credit:

Thank you for your input Daffy. We are very sorry that someone here did not answer your questions politely. This is definately not how we do business. Please accept our apology.
Nov 29, 2016
Quick respond.
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Response from Guaranteed Cars & Credit:

Thank you Marie for appricieating our efforts. We do take a lot of pride in serving you.
Oct 12, 2016
Very good
1 of 1 people found this review helpful.
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Response from Guaranteed Cars & Credit:

Thank you Glenda we are very happy to have been able to serve you.
Aug 31, 2016
Javon6833
Very nice and informative
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Response from Guaranteed Cars & Credit:

Thank you for giving us the opportunity to serve you. We would not be here without you.
Aug 28, 2016
Great Customer Service !
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Response from Guaranteed Cars & Credit:

Thank you for your kind words. We appricieate your business
Aug 20, 2016
Great feedback and responsiveness!
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Response from Guaranteed Cars & Credit:

We are truly honored that we had the opportunity to serve you. We are here because of you, our customers. Thank you for your kind words.
Jul 3, 2016
I did not go to see this vehicle but they called me and we're very professional and nice.
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Response from Guaranteed Cars & Credit:

We thank you for the good words. We are sorry we were not able to serve you in person. We would love an opportunity to serve you in the future. Thanks again for your kind words.
Jul 1, 2016
the truck was sold said salesperson. it was a bait and switch plan.
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Response from Guaranteed Cars & Credit:

Hello Robert,
We are very sorry that the communication on our end was not clear. The truck you were looking for was at our Carrollton location. We are so sorry that we did not communicate in a more precise manner.
Jun 23, 2016
Responded quickly but wanted me to call. If I wanted to talk to someone I would have called myself. Didn't answer my question in the email.
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Response from Guaranteed Cars & Credit:

Hello Misty,
We are extremely  sorry that we were not able to respond in the manner you wished us to, we will definitely be more careful. Again we are very sorry that the response was not to your standard.
Jun 23, 2016
They contacted me immediately.
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Response from Guaranteed Cars & Credit:

Thank you Sinka for your kind words. We take a lot of pride in serving our customers and are glad we were able to serve you to your satisfaction.
May 7, 2016
Dealer responded with a one line reply. Didn't even send me information on that car and they took two weeks to respond after I sent my request out. Stay away.
2 of 3 people found this review helpful.
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Response from Guaranteed Cars & Credit:

I am so sorry Aaron that after working so hard and long on your application for the Dodge Challenger  you feel this way. We do not control the decisions that the banks make. We had plenty of conversations during this time. Again I am sorry that the banks did not respond the way you expected them to.
Apr 29, 2016
The dealer's reponse was very timely.
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Response from Guaranteed Cars & Credit:

Thank you Thomas for recognizing our efforts. We take a lot of pride in responding to our customers in a timely and honest manner. We always pride on giving correct information rather then winging it. Thank you again.
Apr 24, 2016
Interaction was pleasant. Did not purchase here.
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Response from Guaranteed Cars & Credit:

We thank you for the good words. We are sorry we were not able to fulfill your motoring needs. Please keep us in mind as our inventory is constantly changing
Mar 25, 2016
Called me back initially but never followed up with the information I was seeking.
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Response from Guaranteed Cars & Credit:

We are very sorry for not meeting your expectations. We will try harder to respond more promptly.
Mar 17, 2016
I received a phone call the following day but did not get information about extra expenses or the Carfax report which I was told would be sent to me.
Is this review helpful? Yes | No

Response from Guaranteed Cars & Credit:

Sorry Kip for not giving you the information you were looking for. We do take a lot of pride in providing you all the options, pictures and the price up front along with the CARFAX on every car on our website. Again we are very sorry and will try harder next time.
Feb 5, 2016
Pretty good but some of their cars stay on their website way past when they're sold
1 of 1 people found this review helpful.
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Response from Guaranteed Cars & Credit:

Thank you Tyler for your kind words. As for the cars we have to wait till we get funded from the bank before we take them down. We are sorry for the inconvenience it may have caused you.
Jan 16, 2016
johnnypgwells
good
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Response from Guaranteed Cars & Credit:

Thank you so much. That one word sums it all up for the effort and pride put in to serve our customers.
Dec 9, 2015
Chocolate5273
Very nice Sales rep.
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Response from Guaranteed Cars & Credit:

Thank you so much for your kind words they are truly appreciated.
Read 11 old reviews
Jun 23, 2015
Went there, drove 70 miles one way. I saw the vehicle and the Salesman told me " You Don't Want That Car " " The head Gasket Is Blown" I really appreciated that he was very honest with me especially because I recently moved to Ga. and coming out of NYC, where a lot of used car dealerships are not trust worthy. The salesperson was very professional. I highly recommend them.
1 of 1 people found this review helpful.
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Response from Guaranteed Cars & Credit:

Thank you so much for recognizing what we stand for. Honesty and integrity is an integral part of our family owned business. If there is a known problem with a particular car we let you know up front. Some customers would like to take advantage of a handyman special before we send it to the auction. They can save a lot of money if they choose to do so. Thank you again we truly appreciate it.
Jun 18, 2015
Did not purchase the vehicle. But felt like they did a great job. They were quick to respond to the message I sent through CarGurus. Talked about the vehicle. Told them I was about an hour away, and would give them a call when I was headed their way. I found a car and a deal couldn't pass up. Was getting ready to call them, and they called me back stating someone had just bought the car in question. He didn't want me to drive the hour their way for a car that was already sold.
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Response from Guaranteed Cars & Credit:

Thank you for your kind words Jeff and thank you for taking the time to say those words, we truly appreciate it. Yours is a perfect example of how we run our business with true transparency. If we can ever be of assistance please look us up.
Thanks again.
Jun 12, 2015
Great customer service
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Response from Guaranteed Cars & Credit:

Thank you Antaria for your kind words, they are truly appreciated. Please let us know if we can be of further assistance to you. We take a lot of pride in true service after the sale.
May 11, 2015
Great
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Response from Guaranteed Cars & Credit:

This one word from you means a lot to us. We truly appreciate your business. Please call us if we can assist you further in any way. Please remember our after the sale service.
Thank you again
May 11, 2015
2sweet4me
I purchased the car of my dreams! Mr. Robert Glass is the man to see here. He worked diligently to help me complete my purchase. I still can't believe this car is mine!! Guaranteed Cars and Credit is a 5 Star, certified, dealership. My car was even more beautiful in person than on the internet! It looks amazing, and in great condition for a 2010! Thank you Mr. Robert Glass!! I wouldn't have the car of my dreams today without your hard work, and thanks for following up and checking to see if all was going well with my purchase. You really care about your customers and i would recommend you to anyone who's looking for an honest, trustworthy, and hard working dealership! So stop looking people and call Mr. Robert Glass, with Guaranteed Cars and Credit, today! You'll be happy you did!
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Response from Guaranteed Cars & Credit:

Thank you so much for your kind words We take a lot of pride in serving our customers before, during and especially after the sale. If there is anything we can do for you regarding your motoring needs please do not hesitate to call us. We do not forget our customers after the sale.
Thanks for recommending Robert and our dealership.
Sunny Pandya
Apr 24, 2015
Great!
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Response from Guaranteed Cars & Credit:

Thank you Jason we truly appreciate your business.If there is anything we can do to further assist you please do let us know.
Apr 2, 2015
My credit was so bad I couldn't get financed by anyone, but "Guaranteed Cars & Credit" got me financed with The down payment that I have, I'm really greatful that they help me car was at a great price, great quality, the car was Immaculate, the service was on point, when my term is up I'll be back,
1 of 1 people found this review helpful.
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Response from Guaranteed Cars & Credit:

We are extremely happy for you that we were able to serve you. It is we who are grateful to you for giving us an opportunity to serve you. Please do not forget our service after the sale.
Jan 16, 2015
very good info
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Response from Guaranteed Cars & Credit:

We are indeed very happy to have been able to answer the queries you had for us. Thank you again for giving us an opportunity.
Nov 1, 2014
We had a great experience. We came from out of state - 3 hours away, interested in a specific car. They had the car there and waiting. The car was priced to sell, so we didn't have a lot to negotiate. So far it's been a good car for my daughter. I'm glad we made the drive.
Is this review helpful? Yes | No

Response from Guaranteed Cars & Credit:

A very high percentage of our customers are from out of state exactly for the reasons you mentioned. Thank you very much for your business and please do not forget our service after the sale.
Oct 22, 2014
Excellent service
Is this review helpful? Yes | No

Response from Guaranteed Cars & Credit:

Thank you for giving us an opportunity to serve you. We are very happy to have met your high standards of service. Please do not forget our service after the sale.
Thank you again.
Jun 1, 2014
Helpful and cooperative concerning questions. Very friendly and personable.
Is this review helpful? Yes | No

Response from Guaranteed Cars & Credit:

Thank you so much for your input. We appreciate you taking the time to write a review.

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