Grubbs Euless Pre-Owned

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1661 Airport Fwy, Euless, TX 76040 - Map & Directions

Sales: (817) 918-9200

Today 8:30am - 8:00pm
(Open Now)
show business hours
Oct 5, 2016
LexiLee
Love the Tahoe got price I wanted on my trade in and all was quick and hassel free first dealership I have ever enjoyed doing business with not your typical car salemans thank yall
3 of 3 people found this review helpful.
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Jun 1, 2016
Salesman John Le was helping me with my selection. He even drove me over to Grapevine where the truck was located, so I could test drive it back. The whole experience was wonderful. I look forward to dealing with Grubbs for all my service needs.
2 of 2 people found this review helpful.
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Apr 29, 2016
Easy & professional! Aaron Pyron & all the rest of the staff could not have been more helpful! They work fluidly as a team. Bought a really nice pre- owned Infiniti SUV! Awesome vehicle! I am very happy!
2 of 2 people found this review helpful.
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Apr 22, 2016
Salesman did a great job, covered everything and made me feel really comfortable and almost had me closed but when his manager tried to come in and close the deal with sterotypical cliche sales closes.it really put me off. I found another truck that better fit my needs after that.
1 of 1 people found this review helpful.
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Feb 18, 2016
ronkoch
Got back to me ASAP and worked with me to get the price I wanted to pay.
1 of 1 people found this review helpful.
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Jan 13, 2016
Scenecute
Litterally the worst car buying experience I have ever had. After out right stating that the only way I would buy the car would be if it was reduced in price they pull some weird stuff and try to add a "bank fee" of $1,000 on top of telling me they had no "wiggle room". I have never heard of such a thing. Not only was I insulted by the salesman but after I left he had the audasity to try and call me to sell another car. Then when that didn't work his boss called me trying to sell a different car from that! Too little too late, I don't even know the salesman's name. He just signed his emails AB. Who does that? It's so impersonal and unprofessional. Not to mention that the salesman kept whining about how it was his day off and he was frustrated that I was late but I clearly told him I didn't have a car and that we ran into major traffic. But all in all I will never travel to Euless again.
1 of 1 people found this review helpful.
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Oct 6, 2015
Fast, professional, knowledgeable. Best car buying experience I've had in years.
1 of 1 people found this review helpful.
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Aug 16, 2015
patricksean1977
These guys are awesome all the way from the car dealers to the financing team. Just awesome. great job guys.
1 of 1 people found this review helpful.
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Apr 28, 2015
I was in the market for a specific car and found one at Euless pre-owned. I spoke with the dealership, we immediately agreed on price and they also agreed to hold it for me till Saturday as I live 2 1/2 hours away where we are stationed at Fort Hood This was Thursday, so I asked what they needed from me to hold this vehicle and was told nothing. My husband is in the Army and was on his way to Fort Benning, GA on Saturday, so the plan was for him to drive me to Euless and I get the car and head back home. The dealership and I kept in communication constantly, there was never an issue with our appointment time. They knew I was driving over 2 hours to get there and what time I would be arriving. 15 minutes before I was due to arrive they called me to tell me that they had sold the car but had an older model available. When I said no he had the nerve to offer me a completely different make of vehicle. Talk about bad business. Luckily due to cargurus I did find the car I wanted
1 of 1 people found this review helpful.
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Response from Grubbs Euless Pre-Owned:

Thank you for your feedback, my name is Jacob, I am the new Pre-Owned Director at this store.  I started middle of June and wish I could have helped you in April.  I can assure you this will not be tolerated by my staff, I apologize for your inconvenience and hope that you give us another opportunity in the future.  We strive to give top notch service and I can assure you if you were driving from two hours away I would reserve the vehicle for that time.  I hope you can have an open mind in your future dealings with Grubbs Euless Pre-Owned.  Please feel free to contact me directly if there is a
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