Grossinger Hyundai Palatine

221 E Lake Cook Rd
Palatine, IL 60074

Sales: (847) 565-2853

Service: (224) 267-2295

Today 9:00 AM - 9:00 PM
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https://static.cargurus.com/images/forsale/2018/06/07/02/18/2015_toyota_rav4-pic-4032369628293061817-152x114.jpeg

2015 Toyota RAV4 XLE AWD Used Cars in Palatine, IL 60074

Great Deal
$2,781 BELOW
CarGurus IMV of $19,539

Price: $16,758

Mileage: 40,798

Location: Palatine, IL 60074

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2015 Toyota RAV4 XLE AWD for sale - $16,758, 40,798 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Chrome Wheels
https://static.cargurus.com/images/forsale/2018/06/06/21/52/2015_acura_rdx-pic-5901613378166181855-152x114.jpeg

2015 Acura RDX AWD Used Cars in Palatine, IL 60074

Great Deal
$2,599 BELOW
CarGurus IMV of $23,399

Price: $20,800

Mileage: 32,837

Location: Palatine, IL 60074

Average time on market: 45 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Crystal Black Pearl Description: Used 2015 Acura RDX AWD for sale - $20,800, 32,837 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/06/21/52/2015_toyota_camry-pic-3550521605511831596-152x114.jpeg

2015 Toyota Camry XLE V6 Used Cars in Palatine, IL 60074

Great Deal
$2,403 BELOW
CarGurus IMV of $19,868

Price: $17,465

Mileage: 32,327

Location: Palatine, IL 60074

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Celestial Silver Metallic Description: Used 2015 Toyota Camry XLE V6 for sale - $17,465, 32,327 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Chrome Wheels
https://static.cargurus.com/images/forsale/2018/06/07/02/18/2015_toyota_rav4-pic-3083467326178282452-152x114.jpeg

2015 Toyota RAV4 XLE AWD Used Cars in Palatine, IL 60074

Great Deal
$2,484 BELOW
CarGurus IMV of $19,813

Price: $17,329

Mileage: 36,650

Location: Palatine, IL 60074

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2015 Toyota RAV4 XLE AWD for sale - $17,329, 36,650 miles with Bluetooth, Sunroof/Moonroof, Chrome Wheels
https://static.cargurus.com/images/forsale/2018/06/15/05/37/2015_jeep_patriot-pic-7255470523975622786-152x114.jpeg

2015 Jeep Patriot High Altitude Edition 4WD Used Cars in Palatine, IL 60074

Great Deal
$1,718 BELOW
CarGurus IMV of $15,568

Price: $13,850

Mileage: 44,537

Location: Palatine, IL 60074

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Bright White Clearcoat Description: Used 2015 Jeep Patriot High Altitude Edition 4WD for sale - $13,850, 44,537 miles with Bluetooth, Sunroof/Moonroof, Remote Start, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2018/06/06/21/52/2016_mazda_cx-5-pic-5455013482085921310-152x114.jpeg

2016 Mazda CX-5 Sport AWD Used Cars in Palatine, IL 60074

Great Deal
$1,891 BELOW
CarGurus IMV of $16,447

Price: $14,556

Mileage: 50,429

Location: Palatine, IL 60074

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Jet Black Mica Description: Used 2016 Mazda CX-5 Sport AWD for sale - $14,556, 50,429 miles with Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/09/00/05/2016_toyota_camry-pic-874612971740194797-152x114.jpeg

2016 Toyota Camry LE Used Cars in Palatine, IL 60074

Great Deal
$2,093 BELOW
CarGurus IMV of $16,090

Price: $13,997

Mileage: 20,540

Location: Palatine, IL 60074

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Parisian Night Pearl Description: Used 2016 Toyota Camry LE for sale - $13,997, 20,540 miles with Steel Wheels, Bluetooth
https://static.cargurus.com/images/forsale/2018/06/16/17/56/2015_toyota_rav4-pic-7502113436484625834-152x114.jpeg

2015 Toyota RAV4 XLE Used Cars in Palatine, IL 60074

Great Deal
$2,144 BELOW
CarGurus IMV of $18,801

Price: $16,657

Mileage: 36,540

Location: Palatine, IL 60074

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Magnetic Gray Metallic Description: Used 2015 Toyota RAV4 XLE for sale - $16,657, 36,540 miles with Bluetooth, Sunroof/Moonroof, Chrome Wheels
https://static.cargurus.com/images/forsale/2018/06/06/21/52/2017_chevrolet_equinox-pic-6123969885672665186-152x114.jpeg

2017 Chevrolet Equinox LT FWD Used Cars in Palatine, IL 60074

Great Deal
$2,288 BELOW
CarGurus IMV of $20,999

Price: $18,711

Mileage: 10,141

Location: Palatine, IL 60074

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2017 Chevrolet Equinox LT FWD for sale - $18,711, 10,141 miles with Bluetooth, Backup Camera, Aluminum Wheels, Driver Confidence Package, Navigation System
https://static.cargurus.com/images/forsale/2018/06/06/21/52/2016_nissan_altima-pic-5579532986938231683-152x114.jpeg

2016 Nissan Altima 2.5 S Used Cars in Palatine, IL 60074

Great Deal
$2,181 BELOW
CarGurus IMV of $15,781

Price: $13,600

Mileage: 21,745

Location: Palatine, IL 60074

Average time on market: 30 days Certified Pre-Owned: No Color: Super Black Description: Used 2016 Nissan Altima 2.5 S for sale - $13,600, 21,745 miles with Bluetooth, Steel Wheels, Backup Camera
https://static.cargurus.com/images/forsale/2018/06/23/10/50/2016_nissan_versa-pic-3467937453751307199-152x114.jpeg

2016 Nissan Versa 1.6 SV Used Cars in Palatine, IL 60074

Great Deal
$2,052 BELOW
CarGurus IMV of $9,989

Price: $7,937

Mileage: 46,765

Location: Palatine, IL 60074

Average time on market: 32 days Certified Pre-Owned: No Color: Fresh Powder Description: Used 2016 Nissan Versa 1.6 SV for sale - $7,937, 46,765 miles with Steel Wheels, Bluetooth
https://static.cargurus.com/images/forsale/2018/06/07/02/18/2017_toyota_camry-pic-6096310739428078727-152x114.jpeg

2017 Toyota Camry LE Used Cars in Palatine, IL 60074

Great Deal
$1,914 BELOW
CarGurus IMV of $16,819

Price: $14,905

Mileage: 19,026

Location: Palatine, IL 60074

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Midnight Black Metallic Description: Used 2017 Toyota Camry LE for sale - $14,905, 19,026 miles with Bluetooth, Steel Wheels
https://static.cargurus.com/images/forsale/2018/06/06/21/52/2015_jeep_wrangler-pic-1894850883005593957-152x114.jpeg

2015 Jeep Wrangler Sahara Used Cars in Palatine, IL 60074

Great Deal
$2,407 BELOW
CarGurus IMV of $28,776

Price: $26,369

Mileage: 19,337

Location: Palatine, IL 60074

Average time on market: 45 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Sunset Orange Pearlcoat Description: Used 2015 Jeep Wrangler Sahara for sale - $26,369, 19,337 miles with Remote Start, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2018/06/06/21/52/2015_ford_fusion-pic-1685027982536134368-152x114.jpeg

2015 Ford Fusion SE Used Cars in Palatine, IL 60074

Great Deal
$1,867 BELOW
CarGurus IMV of $15,017

Price: $13,150

Mileage: 44,991

Location: Palatine, IL 60074

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Bronze Fire Metallic Tinted Clearcoat Description: Used 2015 Ford Fusion SE for sale - $13,150, 44,991 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/07/02/18/2017_toyota_camry-pic-8385455383861843257-152x114.jpeg

2017 Toyota Camry LE Used Cars in Palatine, IL 60074

Great Deal
$1,730 BELOW
CarGurus IMV of $16,604

Price: $14,874

Mileage: 22,639

Location: Palatine, IL 60074

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Celestial Silver Metallic Description: Used 2017 Toyota Camry LE for sale - $14,874, 22,639 miles with Bluetooth, Steel Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 1, 2018
GuruW1WK1
The experience could have been better the sales man though he was very polite. They ended up running out credit report multiple times when we were very specific as to not runt it more then once.
Jun 29, 2018
Very polite and answered all my questions great staff ......
Response from current dealership:
Thank you so much for your positive feedback. We do pride ourselves on our Customer Service and are very happy we were able to be of assistance to you. Thank you again.
May 2, 2018
when we went to dealer we already knew the price, we only had to agree on my trade in.This simplifies the deal.So this worked out well.
3 people found this review helpful.
Response from current dealership:
Thank you so much for your positive feedback. We do value your time and strive to make this an easy and fun process for you. Thank you again.
Jan 17, 2018
Great dealer! After contacting they replied very swiftly. I visited them within the next couple days looking to buy a new car and I did. The process was a lot faster than I thought it would be and everyone was very nice, especially the salesman. I got a pretty good deal on a 2018 Hyundai Sonata and needless to say I was very pleased with the overall experience.
1 people found this review helpful.
Dec 25, 2017
1 am working with them.
0 people found this review helpful.
Dec 25, 2017
cp025
Yea I test drive 2 cars. They were accommodating. I dealt with Adrian.
1 people found this review helpful.
Dec 20, 2017
We ended up purchasing a different car than the one we went to see. Entire staff was friendly & helpful.
1 people found this review helpful.
Dec 14, 2017
Viock
Quick response!
0 people found this review helpful.
Oct 29, 2017
hertelmp
Great people to work with, I have not finished my search for a new vehicle and they are still in the race
1 people found this review helpful.
Sep 7, 2017
Great price and great experience. Great at following up. Little far for me to buy a car from them but the price was worth it.
1 people found this review helpful.
Sep 7, 2017
We had a few different contacts quickly after sending in a request for info. We set an appointment to see the car and it wasn't ready when we came in for our appointment, and we were not notified in advance. Once it was ready and we were able to test drive, we liked the car, negotiated a price and made a deal. Finally, after about 6 hours at the dealership and sitting down to sign the paperwork, the bottom line was higher than the agreed upon price, and really they had not come down on the price like the salesperson had expressed. When we pushed for what had been verbally agreed upon, it was refused. We decided to go ahead with the purchase, but we voiced our dissatisfaction with the situation, and then the dealer decided not to sell us the car. The recommendation I have for others looking to buy from this dealer, get the numbers written down clearly from the sales person before you agree to a deal. They blamed it on miscommunication but we had specifically gone over the numbers with the sales person and clarified them 2x before making the deal. It definitely felt like we were being taken at the end, the dollar amount was not huge, but it was the principal of not honoring an agreement. They had already let us move our things over and we had 2 young children with us, so it seems like they were trying to pull something at the last minute.
8 people found this review helpful.
Jun 13, 2017
Kind helpful willing to go the extra mile
0 people found this review helpful.
May 4, 2017
Xantia_5304
Vehicle was listed on carguru but had been sold. Should have been taken off of website after sale.
6 people found this review helpful.
Apr 19, 2017
Nicole was wonderful. I reached out Saturday morning asking if she could price out the vehicle for me if I live in Wisconsin. She got back to me quickly and told me exactly the cost I would pay, including Wisconsin license and taxes. I told her I would be willing to drive down and purchase the car that day, so have the car ready. I had a pre-approved loan from my credit union and Grossinger was listed as one of their certified dealers. My credit union said it would be a very easy process and all I needed to do was send over my pre-approval document, which I did that morning before I left. When I arrived, another salesperson Phillip was waiting for me outside. He took me to look at the vehicle, which wasn't detailed but still dirty. I said it looked good and was ready to work through the paperwork. He was very disorganized and didn't help walk me through the process at all. He asked me to sign documents without any explanation as to what they were. They hassled me for not wanting to do financing through Hyundai. They said the $500 rebate would make the 3.9% APR (compared to my 2.76% APR from my credit union) a few pennies cheaper, which isn't true. Phillip asked if I had a check from my credit union to hand to them that day. I said no, I talked to them and they said since they're a certified dealer, I wouldn't need one. My credit union told me they would know how the process worked and it would be really easy. Well it wasn't. They said they needed a check, and I didn't have one, so they told me I needed to go on a temporary contract with financing through them and then have my credit union send the check ASAP. They also never asked if I was making a down payment. I finally got my checkbook out while I was talking to the finance manager and he said "wait, are you doing a down payment?" I said, yes, I told Phillip that. The finance manager said Phillip never mentioned that so he had to print out all new paperwork for the loan. Finally, they had the car sent back to get detailed. I had to then wait for it to get finished. Next, the paperwork included $179 for Wisconsin license and fees; however, when I walked outside, there was only a temporary Illinois license and Phillip said I would have to go to the Wisconsin DMV and get the plates myself. Everything they had said prior had led me to believe they would be able to get me Wisconsin plates. After getting home, I double checked what I had agreed to pay for and $179 was definitely on there for Wisconsin license fees. Phillip didn't even give me his business card, so I followed up with Nicole and the finance manager twice who never responded about these license fees I paid for. No one has checked in to see how I was doing either. When I spoke with my credit union on Monday, she said Grossinger clearly didn't understand how the process works when they are a certified dealer of the credit union. She apologized for the inconvenience and said she would contact the dealer and get it all figured out for me (finally some nice customer service!). They apparently got it figured out and the credit union ended up sending in for my Wisconsin plates, which I had to pay for again. What started out as a great car-buying experience turned into annoyance and disappointment. The process at Grossinger was completely disorganized and uninformative. They acted like they had never sold a car before. Now I've never heard back from them, so I guess I'm just going to bite the bullet and be out $179 since they won't respond to me. SO disappointed.
15 people found this review helpful.
Apr 18, 2017
no help from dealer, no one call, after couple days someone call and did not answer questions I have, sales person just push me come over and we will talk about details.
6 people found this review helpful.
Apr 1, 2017
They were prompt in contacting me. They provided all the information I requested on 3 different. They explained their pricing and provided the reconditioning on the car. Very professional. A five start performer.
0 people found this review helpful.
Mar 8, 2017
Astro_789
Very friendly and helpful. Everyone made my car buying experience enjoyable. No high pressure upsells!
0 people found this review helpful.
Nov 28, 2016
They responded to all questions that I had. The only problem was the car that I was interested in was posted online before they did the inspection. When I arrived I found out the car failed the inspection and was no longer available. however the car was still listed online days later.
4 people found this review helpful.
Nov 27, 2016
They could not find vehicle. 40 minutes later they told me to come back. Upon return went for test drive. Before price negotiation, dealer decided not to sell it due to radio problem. No offer to fix, no offer of price compensation. They did not know vehicle condition before listing for sale.
7 people found this review helpful.
Nov 3, 2016
Well, they called regularly. Fine. I did go in one evening, only salespeople were there. Car was there, all right, but the lights were left in the on position. Needless to say, car wouldn't start. Looked ok, not great, not lousy, but basically a waste of time since car wouldn't start and porters were gone.
5 people found this review helpful.
Read 7 old reviews
Jul 8, 2016
Very high pressured sales environment, William pushed a car $7,000 more than the car I originally came in to see. Asked me 5 times why can't I buy it today? What's holding you? Well, it's $7,000 more than the original car I came in to see and I don't make that big of a decision in one visit. Called me two times after that leaving voicemails saying "Let me know please so I don't keep bothering you". Very unprofessional.
10 people found this review helpful.
Jun 10, 2016
They are very nice people and tried to entice to buy from by all means.
0 people found this review helpful.
May 17, 2016
Met with Dan very knowledgeable. I did not purchased here because I was concerned about the car accident on the car.
1 people found this review helpful.
Jan 26, 2016
ehr242
Great
0 people found this review helpful.
Dec 27, 2015
good
0 people found this review helpful.
Dec 15, 2015
Excellent, friendly and patient sales service here! Jose Guzman and Christian are great to work with. I highly recommend this dealership!
0 people found this review helpful.
Mar 6, 2013
Very informative, great selection and prices. Salesman was very friendly and helpful.

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