Great Neck Auto Sales

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105 Northern Blvd, Great Neck, NY 11021 - Map & Directions

Sales: (516) 441-5420

Jun 23, 2016
Quick response
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Jun 11, 2016
Did not speak with anyone live ,they communicated via email. I aske specific questions about purchasing and warranty. They did not answer. They danced around the specific questions by giving other information.
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Apr 30, 2016
The dealer responded promtly, the vehicle was beautiful. They tried to add $2350 in dealer fees thatcare bogus. They don't want to negotiate if you aren't going to use there financing. I did not purchase the vehicle and will never go there again.
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Apr 28, 2016
The dealer did contact me. But my experience was a horrible nightmare! I drove over 50 miles to their dealership and when I arrived there the car was not available for me to see or test drive. I was utterly appalled by the lack of courtesy and professionalism of the sales staff. They were rude, kept asking me about my national origins, whether I had money to buy the car immediately, and told me to come back another time and day when the car is available because someone had driven it away on an emergency at a hospital and was not going to bring it back. I endured all of this humiliation after I had spend money, time, gas and tolls from Manhattan to get to their dealership. I would not recommend this dealership to anyone seeking customer care and high touch service during the pursuit of a luxury car. Luxury means exactly that: Luxury. The customer experience has to match the quality of the product. The one star rating is for the follow call and apology I received from the lady who contacted me, and the senior manager who also called me to apologize. Regards, Steven
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Mar 30, 2016
Never responded when inquired about vehicle, I later called dealership and was told that they never responded because vehicle was sold
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Mar 4, 2016
Just horrible. I went in to look at a used audi and the salesman knew nothing about the car and asked me right away if I wanted to go for a test drive. I asked if the car has had its routine maintenance and he told me the car runs great no problem. Even the carfax showed nothing about it maintenance. I was planning to test drive it the next day then they raised the price $1000. I tried to email and call them but never heard back. Then they tried to sell me another car. These people know nothing about cars and will sell you the opposite of what your looking for.
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Feb 20, 2016
Hasnain
Worst dealer ever in my life The thing is they tell you that you are a big liar i went to buy a car in cash They told me 14900 with the taxes registration included. I left Then they call me after 10 mins that they are ready to sell it for 13900 i told them i am gonna call you guys back Thenext day i call them if they are ready to sell the car with taxes and everything for 13500 first they say no then the next day they called me that they wanna sell it for 13500 all in cash today till 6 pm I went to the Bank took out the cash went there at 5 pm over there they started a new drama 13500 with taxes and everything gonna cost me 15200 Even though i was trying to explain that you guys gave me the taxes and eveeything 14900 and then you change ur price to 13900 and you called me that you are ready to sell it for 13500 and when i askes him that the guy who gave me the price call him, that guyon the spot telling me that He is the boss over here and he doesn't know that guy although that guy told me 3 days ago that he is GM of the store and further that he doesn't wanna call the guy who told me the price and again he calling me a big liar First of all these guys are a waste of time one of them tell you one price the other tell you the other price and there is a new dealer who join them 2 weeks ago and he doesn't know anything about the dealing infront of that guy the So called GM told me the price with everything included and he was acting like he doesn't know anything Well from my POV it is a waste of time and one more thing if you call them feim the cargurus they change the price a thousand dollar more b4 you get into the spot..
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Jan 19, 2016
My experience was terrible they were very slow getting back to me. When i asked them for the price i was told i have to speak to a sales person. He refused to tell me even a ball park figure. He asked me how am i paying for it I told him i have $7000 to put down and my credit score is 710 and pre approved from my bank at 4.2% he then told me we rather you finance through us if i don't use them other dealer fees will be added up to $2200 the other reviews are dead on. I went down and sat down saw the Mercedes-benz e350 loaded nice car 2011 they wanted $24600. If i used there financing if i use my financing the car is $26600 i got up and walked out. The finace guy told me dont leave he will only charge me $25300 he will cut there prep fee in half. This place is terribly run it looks like a business that your friends are all hanging out. The only thing missing were BARBER chairs a bunch of Predictors. There were 2 people there complaining about purchases they made a nice lady said to me in front of my sales person dont buy from here they wont take your call after you buy. You have just show up.sales person told me thats not my customer. Dont waste your time.
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Jul 23, 2015
They made my dreams come true
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May 13, 2015
I give this dealer 4 stars because they didnt take money off for the bald tire in the rear after doing a so called inspection. Respectful people and nice unpressured environment. Overall good experience
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May 1, 2015
very attentive
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Mar 31, 2015
the dealer rise the price to 5,000 more that what it had
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Mar 29, 2015
Esprit_453
Said price for jeep was around 23,000 when we went to meet with them they bumped up the price to 27,000 probably with out fees too.
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Mar 10, 2015
Clean facility, great inventory and most of all a great sales team. Jay was the sales representative that navigated me through the entire car buying process. I will definitely be a repeat customer at dancy auto group.
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Jan 9, 2015
responded quickly. I would buy the car for that price but it was in new York and I in Wa. I like their manner.
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Old Dealer Reviews

Oct 18, 2014
I did not have a good experience at the dealership when you get there anything they give you a price for the car its lu they have to do you have to pay a one-time fee of 3000 because you are you thats all good but then I appreciate that
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Jul 28, 2014
Very. Responsive
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Jul 27, 2014
They are not honesty.. too much played. Don't trust dealer. I waste time, money(travel fare)..
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Jul 24, 2014
Had a great experience with Dancy auto..very helpful....easy to work with Carlton was a true gentleman..even gave a courtesy call after my purchase.......very pleased.
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Jul 16, 2014
I saw the car online and when i got to the store it was there and in good condition. I ended up buying the car
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Jun 9, 2014
great, couldn't get there fast enough.
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Apr 28, 2014
Saleman is not good. Dealer try to get you to come and sell you another one. Not the car you want. They try to rip you with loyalty stupid ..... Do not come and deal with them, stay a way....
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Apr 10, 2014
Again car was not looking nice
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Apr 5, 2014
Was ready to buy this car. Asked for shipping info they said they'd get back to me. They never did until 4 days later to let me know they sold the car. Horrible!!!
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Mar 8, 2014
Sold
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Jul 11, 2013
good
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May 31, 2013
After initial response, it took a few days to get back after I posed more detailed questions. Ended buying elsewhere by the time he responded A week later.
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May 11, 2013
They priced the card for 24,445 the charged me 25,445 and added and additional 1,500.00 for fees
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May 6, 2013
Called a lot but not interested in oranjge color but did see a Bentley that was sold will try to go see camaro
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Apr 30, 2013
stay away from this place they wanted to add a "$3000 internet fee "to price of vehicle
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Apr 20, 2013
reta392
I love this dealership. Customer service was outstanding. Chris was my first impression of the dealership. He was informative, professional, and friendly. He steered me to a salesman who was team Reta. My credit rating was not pristine, and continue to be professional, respectful, and positive. I also did not come with a deposit, I just wanted in the beginning to take a look at the car, and see how the dealership operated. I'm impress. If your looking for no pressure and a pleasurable experience. This is the dealership.
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Apr 9, 2013
They told me they only finance no cash or no out of state business.I called several times before th they responded.
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Mar 21, 2013
Open yours eyes! Don't waist your time when you get their they change the story and add a whole bunch of new fees
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Mar 17, 2013
When we got there they tried to hit us with $13,000 in fees they couldn't explain. they admitted that they listed the car for lower so people would come in. then they called us the next day and said they would sell the car for the price they had originally listed as, but they had to charge us $2,900 in fees and we would have to come up with an addition $2,000. Please do not buy a car from them!! It's a scam and you will be sorry! The salesman are very pushy as well.
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Jan 18, 2013
I wanted to pay cash but they said the advertised price must be financed with them, once that was said I do not trust
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Oct 26, 2012
They did not respond to e-mail inquiry. I followed up 2 days later and car was sold. Dissappointed
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Mar 23, 2012
Hidden prices and fees.
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Jan 14, 2012
Never received an answer to my questions, just a cell phone to call back?
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