Grand Ledge Ford Lincoln

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Internet Approved, Blue Oval Certified, Quality Checked

6080 E. Saginaw Hwy
Grand Ledge, MI 48837

Sales: (517) 627-8100

Service: (888) 336-2995

Today 9:00am - 9:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Aug 20, 2017
Nice folks
1 of 1 people found this review helpful.
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Aug 9, 2017
GuruD4LCB
Good experience. Very helpful
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Jul 4, 2017
Great customer service
1 of 1 people found this review helpful.
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Jun 19, 2017
Excellent. Bought the car. Fair price and excellent service.
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Jun 11, 2017
Good communication
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Apr 20, 2017
Good....
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Apr 19, 2017
Poor experience. My wife and I scheduled a test drive but when we arrived the vehicle was not on the lot. We waited for over an hour but vehicle didn't show up for us to see and drive.
1 of 1 people found this review helpful.
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Response from Grand Ledge Ford Lincoln:

I do apologize for the car not being here that day.  I was able to get the car here shortly after you left.  I got it here as fast as I could.  We also have called and offered to have the car brought to you so you could see it, but was told you were not interested.  Please let me know if there is anything we Can do to help with this situation?  Unfortunately, this does happen sometimes.  I have addressed the issue with my employee that was responsible so it doesn't happen again.  
Matt Botsford
General Sales Manager
517-627-8100
Mar 13, 2017
Good
0 of 1 people found this review helpful.
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Jan 21, 2017
Helpful and quick response
1 of 1 people found this review helpful.
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Sep 30, 2016
Quick response. Car was ready to go. Treated well and fairly. Minor disappointment that dealer could not/did not have second key for car after purchase. Seems odd that a Ford dealer would not make a key for a Ford. I'm guessing my cost will be 100.00 plus. Will end up my cost apparently.
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Sep 22, 2016
They have also followed up w/ additional vehicles
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Sep 6, 2016
Best car buying experience me and my husband ever had! Josh Preston was amazing! Joel, the business manager, was also extremely nice and accommodating. We chose to drive from St. Louis, MO to Grand Ledge, MI to purchase a vehicle just because the service was that outstanding! We wouldn't hesitate to do it again!
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Sep 5, 2016
Cordial and informative conversation.
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Aug 20, 2016
Danvk
Really helpful and kind
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Apr 13, 2016
Wonderful and easy to work with
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Feb 24, 2016
Grand Ledge Ford exceeded my expectations. Everyone we encountered at the dealership was friendly and helpful. My husband and I brought our 3 year old to test ease of use of his carseat. He was treated quite well, too! Josh Preston was our sales representative. We came in to test drive a 2013 Escape and he asked what I was looking for in the vehicle. Before driving, Josh showed me how to use the features I would need. We were quite impressed with the test drive route he led us on. I tested the turning radius in the snow, drive on rural paved roads, expressway and downtown Grand Ledge. The Escape had everything we were looking for and the price was right. Laura explained everything well and efficiently took care of our financing. Once the deal was done, Josh showed me additional features in my Escape and synched my phone to vehicle. He made sure I knew how to use all of the great features offered in my Escape. I am completely satisfied with my experience and Grand Ledge Ford. Everyone was helpful and friendly. I highly recommend seeing Josh for your next Ford or Lincoln! Thank you Grand Ledge Ford for taking good care of my family!
1 of 1 people found this review helpful.
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