Grand Auto Exchange Inc

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3100 Grand Ave, b
Waukegan, IL 60085

Sales: (847) 782-8812

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Jan 25, 2017
Factsplz
Horrible experience. Salesman lied about condition, so I wasted 3 hours of roundtrip driving time for a test drive. It was an older van so I was not expecting perfection. But, the tailgate closer was broken, front wheel bearing shot, sales manager claimed rear vibration was from "corrosion on the rotors from sitting around five months" - which anyone knows that they rust, not corrode, and a bit of surface rust does not cause a vehicle to shake. Besides that, he did not show me the corrosion, plus a follow-on lie, as the salesperson said he takes it out for a lot of test drives, and just had it out on two test drives, which would have cleaned the rotors. There were a number of other obvious lies. This is a poor economic area, and the way I was treated makes me cringe at how I expect other customers are treated that have not thoroughly researched the make, model, and engine they want to buy. Stay away!
1 of 3 people found this review helpful.
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Sep 19, 2016
Took over a week with little information
2 of 4 people found this review helpful.
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Mar 3, 2016
5
i didnt buy this car so they did reach out to me
1 of 4 people found this review helpful.
Is this helpful? Yes | No

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