Grand Auto Exchange Inc

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3100 Grand Ave, b
Waukegan, IL 60085

Sales: (847) 782-8812

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Mar 9, 2018
Very good family owned dealership. I didn’t end up buying a car from these folks, but they were great to deal with.
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Feb 20, 2018
Guru5366S
We love that we’re working with a Lake Co family owned and operated dealership. They have been very easy to work with and have gone above and beyond in helping finding facts. Their communication has been outstanding. No pressure sales tactics, just honest and open information. Highly recommend.
1 of 1 people found this review helpful.
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Jan 25, 2017
Factsplz
Horrible experience. Salesman lied about condition, so I wasted 3 hours of roundtrip driving time for a test drive. It was an older van so I was not expecting perfection. But, the tailgate closer was broken, front wheel bearing shot, sales manager claimed rear vibration was from "corrosion on the rotors from sitting around five months" - which anyone knows that they rust, not corrode, and a bit of surface rust does not cause a vehicle to shake. Besides that, he did not show me the corrosion, plus a follow-on lie, as the salesperson said he takes it out for a lot of test drives, and just had it out on two test drives, which would have cleaned the rotors. There were a number of other obvious lies. This is a poor economic area, and the way I was treated makes me cringe at how I expect other customers are treated that have not thoroughly researched the make, model, and engine they want to buy. Stay away!
1 of 3 people found this review helpful.
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Sep 19, 2016
Took over a week with little information
3 of 5 people found this review helpful.
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Read 1 old review
Mar 3, 2016
5
i didnt buy this car so they did reach out to me
1 of 4 people found this review helpful.
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