Graff Chevrolet Company

GM Certified Internet Dealer, GM Certified Used Vehicles

1405 E Main St
Grand Prairie, TX 75050

http://www.graffchevy.com

Sales: (972) 992-1818

Service: (800) 598-4294

Today 8:30am - 7:00pm

(Closed Now)

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Sales Reviews (15)

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GuruD5G2S

Sep 12, 2017

I really wanted to purchase the vehicle but I live in Austin and also have a crazy busy job. I feel as if I was the one always having to make contact. Maybe they don't want your money or to make a sale. Agent kept saying he was emailing me but I had no emails and they ended up selling vehicle to someone else. Would I shop there again...NO.

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Guru99K1Y

Aug 13, 2017

Great

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hatchmo80

Feb 14, 2017

Polite and responsive. Was more than happy to work with me but here was some confusion concerning an second key. Vehicle was purchased.

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Jerrel

Sep 11, 2016

They responded very quickly!

1 of 1 people found this review helpful.

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Carol

Aug 10, 2016

Had appointment to see the vehicle, the salesman I was told to contact passed me off to another who knew very little about the vehicle. Was surprised that a vehicle being sold at near top price had been previously totaled and had an odometer discrepency on Carfax. Leather interior had a tear and the engine ran rough.

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Bill

Jul 16, 2016

Excellent service from start to finish! Will be back! My salesman Randy Blankenship was awesome and is a credit to Graff Chevrolet!

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richard

Apr 12, 2016

was a good experience for us, we like the car.

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ana

Apr 2, 2016

Only wanted to go down on vehicle 250 dollars from sticker price.

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gregory

Mar 12, 2016

There were no photos for the vehicle so I emailed to request some. 4 days later I called and the salesman said he would run out and take some quick pics on his phone and email them to me. I told him I was ready to come in for a test drive with money in hand that day. After calling and emailing repetedly, I never recieved the pics or even a reply email that wasn't an automated thing asking when I will come in for a test drive. Either they don't like selling cars and making money, or they were lying about the condition and knew I wouldn't come in to take a look once I recieved the pictures. Either way I gave up on them

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May

Mar 5, 2016

Never answer any customer questions or request info., such as Car-FAX or car history/conditions before the test drive. Just being pushy to get customer there to sell the car and doesn't care or replied with information that were as requested. Very un-professional.

1 of 1 people found this review helpful.

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Cynthia

Mar 1, 2016

The 06 Pacifica base didnt have a 3rd row but Mr Winston found me 10 dodge grand caravan he was really awesome to work with he went above and beyond to help me purchase this vehicle

1 of 1 people found this review helpful.

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Nestor

Feb 29, 2016

Never got to visit the dealer. Very helpful on the phone.

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Feb 22, 2016

Very positive.

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Steve

Jan 30, 2016

Contacted very quickly.

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Bruno

Sep 28, 2015

Jim was very courteous and tried to meet my needs. My credit is poor so it's hard to get a loan approved. The bank approved but because it was a commercial vehicle they took it back

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Read 4 old reviews

Rosie

Aug 4, 2015

Great customer service. The saleman was very professional and took our concerns very highly…no pressure. Would recommend this dealership to anyone in the process of buying a vehicle. Check with them first, not only the saleman was great but the people in finances where excellent.

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Brenda

Mar 26, 2014

Great communication

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ERNIE

Sep 11, 2012

Contacted me often by email and or phone.

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Maria

Aug 28, 2012

When my husband and i got to Graff Chevrolet, Jose and Rudy made us feel welcome and answered all our questions, they got us the best deal possible for our trade in.

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Graff Chevrolet Company

Graff Chevrolet Company

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