Glenview Mitsubishi

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630 Waukegan Rd, Glenview, IL 60025 - Map & Directions

Sales: (847) 730-0921

Service: (847) 832-1400

Today 9:00am - 6:00pm
(Closed Now)
show business hours
Sep 6, 2016
Good company
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Aug 16, 2016
Sales staff went above and beyond to help me during our numerous contacts, would recommend them to anyone in the market for a vehicle !
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Aug 10, 2016
Nice follow up by two people. Deal didn't work out
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Jul 5, 2016
After talking over the phone next day after our visit, agreed for a price and to meet the manager after two days to pickup the vehicle. But they called back in morning of the day and told that they want to sell the vehicle for the listed price only. So we did not buy the vehicle.
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Jun 25, 2016
Was very nice of the dealership I appreciate your time
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Jun 23, 2016
Very helpful
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May 21, 2016
tuesandman
Overall was good - I purchased a vehicle from them
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Mar 7, 2016
Awesome, quick experience.
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Mar 3, 2016
Sales rep was great! Purchased the car from him.
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Jan 19, 2016
Very good
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Response from Glenview Mitsubishi:

Jason,

Thank you very much for the kind words. We pride ourselves on customer care being our number one priority. Let us know if ever have any issues, comments, or questions.

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Jan 6, 2016
good
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Response from Glenview Mitsubishi:

Raul,

Thank you very much for the kind words. We pride ourselves on customer care being our number one priority. Let us know if ever have any issues, comments, or questions.

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Jan 1, 2016
My experience with this dealership was very good even though I did not purchase the vehicle. Every attempt was made to address my concerns with the specific vehicle by salesman and management.
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Response from Glenview Mitsubishi:

Thomas,

Thank you very much for the kind words. We pride ourselves on customer care being our number one priority. Let us know if ever have any issues, comments, or questions.

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Nov 3, 2015
I was not impressed with their salespeople. I called to see if they still had a car I was interested in. The salesman pushed me to set up an appointment to see the car. He had to call me back after running out to the lot to see if they still had the vehicle. I felt pressured. It was hard to understand the salesperson I spoke with. Bottom line....not impressed.
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Response from Glenview Mitsubishi:

Jody,

I apologize for the experience you had with Glenview Mitsubishi. The reason we try to schedule an appointment is for your benefit not ours. We rather the car would be cleaned, ready and our management waiting for you rather than visa versa. Please let us know if there anything we can do and we would deeply appreciate a second chance!

Regards,

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Oct 27, 2015
Help me out a lot
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Response from Glenview Mitsubishi:

Brian,

Thank you very much for the kind words. We pride ourselves on customer care being our number one priority. Let us know if ever have any issues, comments, or questions.

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Sep 23, 2015
Constantly calling me. Should be very obvious I am not interested in the car I originally inquired about,
Is this review helpful? Yes | No

Response from Glenview Mitsubishi:

Thomas,

We apologize for the experience you had with our dealership. We are always striving to get better in areas of needed improvement. That being said, some of our clients are on the go and extremely busy. People go on vacation. People have family emergencies. We try to follow up with them on a daily, and eventually, a weekly basis. Unless you tell us on the phone or e-mail us that you are no longer interested, how would it be obvious to us? Please let us know if you have any further questions, issues, or comments.

Regards,

Robert J Kreiman
General Sales Manager
Glenview Mitsubis
 More ...
Aug 31, 2015
quick response, unfortunately car was sold before I called. Thanks for your quick reply.
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Response from Glenview Mitsubishi:

Jim,

Thank you very much for the kind words. We pride ourselves on customer care being our number one priority. Let us know if ever have any issues, comments, or questions.

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Jul 28, 2015
Excellent service and concern for the buyer.
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Response from Glenview Mitsubishi:

Matt,

Thank you very much for the kind words. We pride ourselves on customer care being our number one priority. Let us know if ever have any issues, comments, or questions.

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Jul 10, 2015
mrsandmrhall
I had an overall good experience with this dealership. The sales person was personable and considerate. When I lifted a concern with the vehicle I purchased, the sales person and manager took care of it in a timely fashion with no push back. They even set me up in a clean, fairly new loaner. Thank you, Glenview Mitsubishi!
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Response from Glenview Mitsubishi:

Mrs. Hall,

Thank you very much for the kind words. We pride ourselves on customer care being our number one priority. Let us know if ever have any issues, comments, or questions.

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Jun 29, 2015
Prompt response, friendly and informative on the phone
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Response from Glenview Mitsubishi:

Cedric,

Thank you very much for the kind words. We strive to have a response time under ten minutes, because we know our clients are busy and want to save them just as much time as well as giving them a great deal! We pride ourselves on customer care being our number one priority. Let us know if ever have any issues, comments, or questions.

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Jun 9, 2015
Friendly salesperson.
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Response from Glenview Mitsubishi:

Greg,

Thank you very much for the kind words. We pride ourselves on customer care being our number one priority. Let us know if ever have any issues, comments, or questions.

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
May 22, 2015
rose was great!
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Response from Glenview Mitsubishi:

Laoura,

Thank you very much for the kind words. Rose has been with us for almost ten years and she is always an exceptional professional. We pride ourselves on customer care being our number one priority. Let us know if ever have any issues, comments, or questions.

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Mar 31, 2015
The dealer called right away. I just didn't make it to see the truck. I would recommend them just for calling so quickly to assist me.
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Response from Glenview Mitsubishi:

Shirley,

Thank you very much for the kind words. We strive to have a response time under ten minutes, because we know our clients are busy and want to save them just as much time as well as giving them a great deal! We pride ourselves on customer care being our number one priority. Let us know if ever have any issues, comments, or questions.

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Mar 15, 2015
Fast response
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Response from Glenview Mitsubishi:

Jon,

Thank you very much for the kind words. We strive to have a response time under ten minutes, because we know our clients are busy and want to save them just as much time as well as giving them a great deal! We pride ourselves on customer care being our number one priority. Let us know if ever have any issues, comments, or questions.

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Feb 27, 2015
Horrible experience. They called and set up an appointment for me to test drive a car and called back and cancelled same day. Told me for a week the car "hadn't made it to the lot yet" and then called the following week to tell me it sold. Very unprofessional. Save yourself some time and look elsewhere.
Is this review helpful? Yes | No

Response from Glenview Mitsubishi:

Kerry,

We are extremely sorry for the experience you had with us. We pride ourselves in making customer care our number one priority. We also have a procedure of immediately informing our potential clients when their vehicle of interest arrives at our lot. Unfortunately, I cannot find any of your information in our database. I would like hear more about your situation and see if there is anything we can do to rectify it.

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Feb 19, 2015
Joseph was very experienced ,showed us many options and worked with our budget.He was very knowledgeable,and the coffee was great. They took their time with us, I recommend Glenview Mitsubishi .
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Response from Glenview Mitsubishi:

Roberto,

Thank you very much for the kind words. Joe has been with the company for over a year and he has become a fantastic asset to our team! We pride ourselves on customer care being our number one priority. Let us know if ever have any issues, comments, or questions.

P.S. You can have as much coffee as you like when we see you at your first oil change! :)

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Dec 22, 2014
Very attentive.
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Response from Glenview Mitsubishi:

Chris,

Thank you very much for the kind words. We strive to have a response time under ten minutes, because we know our clients are busy and want to save them just as much time as well as giving them a great deal! We pride ourselves on customer care being our number one priority. Let us know if ever have any issues, comments, or questions.

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202

Old Dealer Reviews

Nov 30, 2014
Good
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Response from Glenview Mitsubishi:

Michael,

Thank you very much for the kind words. We pride ourselves on customer care being our number one priority. Let us know if ever have any issues, comments, or questions.

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Nov 18, 2014
Great service. Treated fairly
Is this review helpful? Yes | No

Response from Glenview Mitsubishi:

Bob,

Thank you very much for the kind words. We pride ourselves on customer care being our number one priority. Let us know if ever have any issues, comments, or questions.

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Jul 24, 2014
Got back to me quickly and worked with me on price. It was a very pleasant experience.
Is this review helpful? Yes | No

Response from Glenview Mitsubishi:

Nicole,

Thank you very much for the kind words. We strive to have a response time under ten minutes, because we know our clients are busy and want to save them just as much time as well as giving them a great deal! We pride ourselves on customer care being our number one priority. Let us know if ever have any issues, comments, or questions.

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Jun 4, 2014
Did reply
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Response from Glenview Mitsubishi:

Gus,

Thank you very much for the kind words. We strive to have a response time under ten minutes, because we know our clients are busy and want to save them just as much time as well as giving them a great deal! We pride ourselves on customer care being our number one priority. Let us know if ever have any issues, comments, or questions.

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Apr 3, 2014
good
Is this review helpful? Yes | No

Response from Glenview Mitsubishi:

HyeKi,

Thank you very much for the kind words. We pride ourselves on customer care being our number one priority. Let us know if ever have any issues, comments, or questions.

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Mar 27, 2014
goodgood
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Response from Glenview Mitsubishi:

Mallikarjuna,

Thank you very much for the kind words. We pride ourselves on customer care being our number one priority. Let us know if ever have any issues, comments, or questions.

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Mar 13, 2014
great they treated me good
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Response from Glenview Mitsubishi:

David,

Thank you very much for the kind words. We pride ourselves on customer care being our number one priority. Let us know if ever have any issues, comments, or questions.

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Feb 21, 2014
Luke was great. Spent lots of time finding right car. Car was immaculate for a used. Good condition.
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Response from Glenview Mitsubishi:

Paul,

Thank you very much for the kind words. Here at Glenview Mitsubishi, the vast majority of our inventory are one-owner trade-ins that are in very good condition. We pride ourselves on customer care being our number one priority. Let us know if ever have any issues, comments, or questions.

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Feb 19, 2014
respond quickly to request
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Response from Glenview Mitsubishi:

Robert,

Thank you very much for the kind words. We strive to have a response time under ten minutes, because we know our clients are busy and want to save them just as much time as well as giving them a great deal! We pride ourselves on customer care being our number one priority. Let us know if ever have any issues, comments, or questions.

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Feb 4, 2014
good
Is this review helpful? Yes | No

Response from Glenview Mitsubishi:

Nick,

Thank you very much for the kind words. We pride ourselves on customer care being our number one priority. Let us know if ever have any issues, comments, or questions.

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Nov 16, 2013
Good
Is this review helpful? Yes | No

Response from Glenview Mitsubishi:

Nick,

Thank you very much for the kind words. We pride ourselves on customer care being our number one priority. Let us know if ever have any issues, comments, or questions.

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Dec 30, 2012
Be careful dealing with this dealership, they will quote you a price and then change it during the negotiation. This was a complete waste of my time... Buyer beware!
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Response from Glenview Mitsubishi:

Dave,

I'm extremely sorry for the experience you had with us. Being treated like that is absolutely unacceptable. We have gone under many changes and the store is under new management since your last visit. If you are in the market again, we would be very grateful if you gave us a second chance. I know we can make things right!

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Oct 26, 2012
got a car at a different dealership.
Is this review helpful? Yes | No

Response from Glenview Mitsubishi:

Warren,

I'm sorry you decided not to purchase with us. We have gone under many changes and the store is under new management since your last visit. If you are in the market again, we would be very grateful if you gave us a second chance. I know we can make things right!

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Jul 25, 2012
ad claimed it was loaded with options & had varified it visually by 2 people because we were 3 hrs away. drove there, it had none! took 2+ weeks & many calls to get promised check for gas & tolls. thanks, sabastian, for sending it! his & my persistence got it done.
Is this review helpful? Yes | No

Response from Glenview Mitsubishi:

Sheryl,

I'm extremely sorry for the experience you had with us. Being treated like that is absolutely unacceptable. We have gone under many changes and the store is under new management since your last visit. If you are in the market again, we would be very grateful if you gave us a second chance. I know we can make things right!

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Jul 22, 2012
Pushy and rude during the test drive made my wife ride in the back seat. NEVER going back NEVER recommend !!!
Is this review helpful? Yes | No

Response from Glenview Mitsubishi:

Phil,

I'm extremely sorry for the experience you had with us. Being treated like that is absolutely unacceptable. We have gone under many changes and the store is under new management since your last visit. If you are in the market again, we would be very grateful if you gave us a second chance. I know we can make things right!

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202
Jun 5, 2012
I spoke to them on Saturday evening and asked if the car was damaged or previously owned by a smoker. They told me they would call back in 5 minutes - no call back was ever received.
Is this review helpful? Yes | No

Response from Glenview Mitsubishi:

Karyn,

I'm extremely sorry for the experience you had with us. Being treated like that is absolutely unacceptable. We have gone under many changes and the store is under new management since your last visit. If you are in the market again, we would be very grateful if you gave us a second chance. I know we can make things right!

Regards

Robert J Kreiman
General Sales Manager
Glenview Mitsubishi
847-832-1400 x2202

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