Geoff Rogers Autoplex

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8116 Veterans Memorial Pkwy
St Peters, MO 63376

Sales: (636) 400-3102

Today 8:30 AM - 8:00 PM
(Closed Now)
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May 10, 2016
If I could give them 0 stars I would! I live 3 hours away from the car lot. I called on Tuesday and put a deposit down on a truck told them I had my own financing will be down with a check on Saturday. Saturday comes I rented a car to drive the three hours was running late so called to tell them I would be in an hour after what I planned. They said all is good. About an hour later I received a call that they had someone else put a deposit on the vehicle 2 weeks earlier and they haven't been able to contact them but they came in yesterday and bought the truck. Now good business practice to me would be 1 don't take deposit from multiple people on the same car! 2 if you can't get ahold of someone and you let someone else put a deposit on the car the first people would forfeit their deposit, and not be able to buy it out from underneath the other person. When I asked how I go about getting my deposit back the salesman couldn't explain if they would put it back on my credit card or if I needed to come get it. The manager had no explanation as to why this happened and why no one called me the day it sold or mentioned it when I called to say I was running late.
12 of 14 people found this review helpful.
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May 3, 2016
William contacted me about the Dodge Durango that I wanted to come look at. I contacted him back and set up a time to take a look at the truck and he even called me on the day I was driving up there to see if I was still coming. I told him that I was and I said that I'd be there by noon like we agreed the day prior. After making the 45 minute trip up to Geoff Rogers North I got to look at it for about 10 minutes and then his co-worker told me that it had been sold to someone else. I was very disappointed. I was gonna pay in full, too lol. You guys gotta learn to communicate more so your customers don't waste part of their day.
5 of 5 people found this review helpful.
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Mar 27, 2016
Great exparience.. they called me back right away. I flew out to pick up the vehicle. They picked me up at airport..
1 of 1 people found this review helpful.
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Mar 12, 2016
Contacted me multpile times until I was reached. Quoted me a different price than what is listed in ad.
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Feb 27, 2016
The dealer responded immediately, explained the vehicles in question and was courteous.
1 of 1 people found this review helpful.
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Feb 24, 2016
Very good to deal with.
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Feb 21, 2016
It was great,I love my new truck!
1 of 1 people found this review helpful.
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Feb 16, 2016
They went above and beyond to help us with a bad situation.
1 of 1 people found this review helpful.
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Feb 15, 2016
Knickens
Kept calling me, after I finally spoke with her I asked if they had a specific vehicle she said she would check and give me call back and never did after all that worrying me with emails and calls.
0 of 1 people found this review helpful.
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Feb 8, 2016
Very helpful and honest
1 of 1 people found this review helpful.
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Feb 5, 2016
reddypa
Shady used car dealer. Their car listings don't provide mileage! When asked about it they blamed their web host. As a web developer I can easily tell that the information is purposely omitted. They're merely forcing their cars to show up at the top on any auto aggregator site when sorted by lowest mileage first. Not good business.
3 of 6 people found this review helpful.
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Jan 26, 2016
Thee staff was remarkable. Any question I had (and I had many), they had an answer and were courteous in their delivery. The location was a bit out of my way, but the experience I had made the drive worth it.
3 of 3 people found this review helpful.
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Jan 8, 2016
Dealer is a joke. response via text. Didn't even know what trucks they have in stock. Then no response after that. I will never try them again
0 of 1 people found this review helpful.
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Response from current dealership owner:
I'm sorry to hear about your experience. We strive for great customer service and if there is anything I can do to help you please give me a call John Hammers in Customer Relations.
Apr 4, 2013
Quick response!
1 of 1 people found this review helpful.
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