Galeana Automotive Group

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180 Greystone Blvd
Columbia, SC 29210

Sales: (803) 779-7300

Service: (866) 729-2595

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Mileage: 30,268

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All reviewers have been verified to have contacted this dealer – Learn More
Jan 11, 2018
They were very helpful and responsive. We ended up buying the car and had a wonderful experience.
Is this review helpful? Yes | No
Dec 16, 2017
Quick response good price
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Dec 11, 2017
It started well and my sales guy was quite personable and pleasant but as I got deeper into the sale a felt a mounting sense of pressure and agitation, especially from the sale of the warranty and associated extended services. The way not purchasing it was phrased was condescendingly insulting. I wouldn’t tell anyone not to come here because the deal was over all a good one, I’m just stating some things that I felt were out of character with how great everything initially began.
1 of 1 people found this review helpful.
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Dec 7, 2017
The Image to the vehicle posted is a much higher trim package than the vehicle for sale. Salesman was then rude when questioned about it.
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Nov 11, 2017
IMlou
Galeana Chrysler Jeep Kia responded with a form letter, which I responded to, then they did not respond.
Is this review helpful? Yes | No
Oct 21, 2017
LiveOak
Dealer responded by email and phone quickly. After visiting the dealer,we found the vehicle to be a very fair price. We researched the trade-in value based on CarGurus tools. The dealer sent multiple emails saying how much they wanted the trade-in. However, we were disappointed that the dealer offered much (about 25%) less than the expected trade-in. We were not able to reach agreement on our trade-in, If we were not trading and buying the car outright, the outcome might have been different.
Is this review helpful? Yes | No
Oct 18, 2017
simon misgina
Willing to work with me. Got me the car i wanted and the info i needed
Is this review helpful? Yes | No
Oct 17, 2017
GuruZY4NX
I couldn't have had a better experience. I found the car online and sent email. Ayan contacted me almost immediately. Day I picked it up, I was driving from VA to GA on a tight schedule, and Ayan had everything worked out so that I test drove the car & purchased it in less than 45 minutes. It was a great deal on a great car. Highly recommend this dealership.
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Oct 11, 2017
prompt, courteous
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Oct 8, 2017
They never mentioned the vehicle I was inquiring about, just kept asking for my phone number.
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Sep 21, 2017
I got approved and walked in and got the car
0 of 1 people found this review helpful.
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Aug 5, 2017
Wlwilson
I had a wonderful experience at Galeana! I didn't feel pressured to purchase. It truly seemed as if they were out to make sure I was happy when I left. And they suceeded!
0 of 1 people found this review helpful.
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Jul 25, 2017
Excellent !!! I could not have had a better experience purchasing an auto. Would gladly recommend Galeana Chrysler Jeep Kia and salesman Steve Swatling to my friends and relatives.
2 of 2 people found this review helpful.
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Jun 2, 2017
Terrible business practices, buying from out of state and in the process of completing final numbers and communication sropped. Communication stopped because they sold the vehicle from underneath me. Buy from someone with integrity. Not this place.
6 of 7 people found this review helpful.
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May 11, 2017
Great deal very fast service
1 of 2 people found this review helpful.
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May 10, 2017
Overall staff was accommodating but spoke with one very rude finance manager and turned the whole thing very sour for me. The entire conversation he seemed annoyed that I'd need a few days to consolidate 20k from multiple accounts. Decided to go with another dealer and paid a bit more but received better service. Probably would have kept my business with better manners.
5 of 6 people found this review helpful.
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Feb 24, 2017
Walk in the park.
1 of 2 people found this review helpful.
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Feb 13, 2017
Very smooth process, dealer was knowledgeable about all questions that i had, i got the car i wanted for a great price. Definitely would recommend.
2 of 2 people found this review helpful.
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Feb 7, 2017
They were helpful and quick to respond. Will contact again.
2 of 2 people found this review helpful.
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Dec 17, 2016
An initial response then silent....
2 of 2 people found this review helpful.
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Oct 17, 2016
Good
1 of 3 people found this review helpful.
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Sep 26, 2016
Great experience I will return in the future
1 of 2 people found this review helpful.
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Sep 21, 2016
haven't purchased but they have stayed in contact with me
2 of 3 people found this review helpful.
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Sep 16, 2016
Very prompt and personable
2 of 2 people found this review helpful.
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Aug 28, 2016
I purchased their Xterra. They worked with me and made the negotiation a pleasant experience.
2 of 2 people found this review helpful.
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Jul 27, 2016
They were patient with my indecision about buying a new car. My salesman, Robbie, went above and beyond to make my experience less stressful. In the end, I got the car I really wanted and feel like I got a really good deal.
2 of 2 people found this review helpful.
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Jul 27, 2016
Dealer sold the Camaro I was inquiring about the day before my appointment. I had been in contact with them for 4 days about the Camaro. I drove 60 miles that day to learn the camaro had been sold. I wish I was told it was sold before I wasted my time. If I'm in the market for a specific camaro , don't try and put me in a Challenger.
6 of 6 people found this review helpful.
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Apr 23, 2016
omen702
The dealer was very nice and not pushy. He was very prompt with all the paper work. I have not bought from them yet as I am still looking but seems like a good place to shop
2 of 2 people found this review helpful.
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Apr 10, 2016
We couldn't agree on a deal. Finally gave me a call the follwoing day but did not take my trade in vehicle.
1 of 1 people found this review helpful.
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Apr 9, 2016
Dealer made several attempts to reach us. Hard working!!!
3 of 3 people found this review helpful.
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Apr 7, 2016
Got my 2013 Ford Fusion SE From here!
1 of 3 people found this review helpful.
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Feb 25, 2016
Very quick to respond, but didn't like car had a cosmetic place on front bumper. Overall my experience was great.
2 of 2 people found this review helpful.
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Feb 24, 2016
Jeff was horrible. Rude and antagonistic. I would never recommend him.
2 of 2 people found this review helpful.
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Feb 11, 2016
Great!
1 of 3 people found this review helpful.
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Feb 5, 2016
Great attention and supply of information. Car sold before I could get to a decision.
2 of 3 people found this review helpful.
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Feb 4, 2016
Responded quick, but I did not visit the dealer.
1 of 3 people found this review helpful.
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Jan 25, 2016
great people
1 of 2 people found this review helpful.
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Read 14 old reviews
Oct 31, 2015
I purchased the car I contacted Galeana about. Very good experience. Highly recommended.
2 of 2 people found this review helpful.
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Oct 28, 2015
Outstanding service. I bought a 2015 Jeep Grand Cherokee Limited which was configured exactly as requested. The sales staff were very professional and the dealership was spotless in appearance. They deserve a 5 star rating.
2 of 2 people found this review helpful.
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Oct 16, 2015
Bought sight unseen from 700 miles away and Terry made it Apleasant and easy experience. Car is nicer than described.Thanks Terry!
2 of 2 people found this review helpful.
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Oct 5, 2015
Great customer service
1 of 2 people found this review helpful.
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Sep 21, 2015
Somewhat rigid in their sales approach. I felt the sales rep did not have the flexibility to work with me in meeting my desires to fully investigate the auto. Was made to feel as if I was a bother by his sales manager.
1 of 1 people found this review helpful.
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Aug 14, 2015
Great service from Zach!
1 of 1 people found this review helpful.
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Aug 6, 2015
Wouldnt work with me bc upside down on trade...
Is this review helpful? Yes | No
Nov 6, 2014
Very helpful and easy to work with
Is this review helpful? Yes | No
Aug 10, 2014
Dealer responded quickly, I no longer needed a car,therefore cannot rate beyond contact.
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Jul 2, 2014
No pressure, treated me/us with respect
Is this review helpful? Yes | No
Jun 29, 2014
Our salesperson was very helpful and respectful.
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Jun 21, 2014
I inquired with Galeana about a certain car via e-mail and while they responded the first time, once I wrote back an e-mail asking more questions, all I was given was more responses that seemed almost "automatic" vs. a real person replying. Many were scrambled and sounded like broken English. We went ahead anyway and pre-applied for a loan via their website just to see if we would get approved and at what %. When no one called toward the end of the following day I went ahead and rang them. The guy was neither friendly nor rude and when I asked about our application he said he would check and call back. When the guy rang back he said no one called because a number was missing from the mobile number, and we had supplied two different numbers. "Oh well." was my thought and when I asked if we were approved his response was like a broken record "we can definitely work with you and get you into something." Again I asked at what % etc. "we can definitely work with you and get you into something." Also after applying both myself and my better half started receiving phone calls, multiple within a matter of hours, about a car loan, but from a person who clearly did not speak English. Then we started getting more e-mails from Galeana that were scrambled and once again seemed automatic. It was so strange that I actually googled their number and address just to make sure it was a legit business, and it seems to be. They weren't able to respond directly to any questions and were much to vague for us. Our experience was not good, and not bad, just so strange that we more than likely won't be considering them again.
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Apr 7, 2014
The friendly staff made it fun to buy a car! Nice people and they gave us a great deal. A+
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May 13, 2013
Five Stars! If you are looking for a new or used vehicle call Anthony at Galeana in Columbia!
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