Friendly Kia

5819 Us Highway 19
New Port Richey, FL 34652

Sales: (727) 777-7199

Service: (727) 565-0686

Today 9:00 AM - 8:00 PM
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https://static.cargurus.com/images/forsale/2018/07/11/10/15/2017_chevrolet_equinox-pic-1611054316083986916-152x114.jpeg

2017 Chevrolet Equinox LT FWD Used Cars in New Port Richey, FL 34652

Good Deal
$1,513 BELOW
CarGurus IMV of $19,735

Price: $18,222

Mileage: 22,184

Location: New Port Richey, FL 34652

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Mosaic Black Metallic Description: Used 2017 Chevrolet Equinox LT FWD for sale - $18,222, 22,184 miles with Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/06/20/13/2015_hyundai_genesis-pic-5673616116802689873-152x114.jpeg

2015 Hyundai Genesis Used Cars in New Port Richey, FL 34652

Good Deal
$1,432 BELOW
CarGurus IMV of $24,313

Price: $22,881

Mileage: 30,218

Location: New Port Richey, FL 34652

Average time on market: 37 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Caspian Black Description: Used 2015 Hyundai Genesis for sale - $22,881, 30,218 miles with Bluetooth, Leather Seats, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/29/21/56/2017_kia_forte-pic-2240905494271257193-152x114.jpeg

2017 Kia Forte LX Used Cars in New Port Richey, FL 34652

Fair Deal
$634 BELOW
CarGurus IMV of $13,204

Price: $12,570

Mileage: 13,702

Location: New Port Richey, FL 34652

Average time on market: 35 days Certified Pre-Owned: No Transmission: Automatic Color: Silky Silver Description: Used 2017 Kia Forte LX for sale - $12,570, 13,702 miles
https://static.cargurus.com/images/forsale/2018/07/07/10/03/2016_kia_soul-pic-6403742050884999620-152x114.jpeg

2016 Kia Soul + Used Cars in New Port Richey, FL 34652

Fair Deal
$635 BELOW
CarGurus IMV of $14,297

Price: $13,662

Mileage: 31,906

Location: New Port Richey, FL 34652

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Inferno Red Description: Used 2016 Kia Soul + for sale - $13,662, 31,906 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/07/10/03/2017_kia_forte-pic-2177344245598901547-152x114.jpeg

2017 Kia Forte LX Used Cars in New Port Richey, FL 34652

Fair Deal
$435 BELOW
CarGurus IMV of $12,316

Price: $11,881

Mileage: 32,694

Location: New Port Richey, FL 34652

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Garnet Red Description: Used 2017 Kia Forte LX for sale - $11,881, 32,694 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/07/06/18/51/2015_kia_optima-pic-1744568245624949226-152x114.jpeg

2015 Kia Optima LX Used Cars in New Port Richey, FL 34652

Fair Deal
$375 BELOW
CarGurus IMV of $11,256

Price: $10,881

Mileage: 71,038

Location: New Port Richey, FL 34652

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Snow White Pearl Description: Used 2015 Kia Optima LX for sale - $10,881, 71,038 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/06/20/13/2017_kia_soul-pic-5472468033284865656-152x114.jpeg

2017 Kia Soul + Used Cars in New Port Richey, FL 34652

Fair Deal
$384 BELOW
CarGurus IMV of $16,265

Price: $15,881

Mileage: 6,018

Location: New Port Richey, FL 34652

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Clear White Description: Used 2017 Kia Soul + for sale - $15,881, 6,018 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/05/10/15/2014_buick_enclave-pic-5984382654317840171-152x114.jpeg

2014 Buick Enclave Leather FWD Used Cars in New Port Richey, FL 34652

Fair Deal
$521 BELOW
CarGurus IMV of $19,402

Price: $18,881

Mileage: 69,892

Location: New Port Richey, FL 34652

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Crystal Red Tintcoat Description: Used 2014 Buick Enclave Leather FWD for sale - $18,881, 69,892 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Preferred Package
https://static.cargurus.com/images/forsale/2018/07/06/18/20/2016_kia_sedona-pic-7273835491650526906-152x114.jpeg

2016 Kia Sedona EX Used Cars in New Port Richey, FL 34652

Fair Deal
$474 BELOW
CarGurus IMV of $22,355

Price: $21,881

Mileage: 23,856

Location: New Port Richey, FL 34652

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Beechwood Pearl Metallic Description: Used 2016 Kia Sedona EX for sale - $21,881, 23,856 miles with Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2018/06/13/12/31/2015_kia_optima-pic-3717752523426834249-152x114.jpeg

2015 Kia Optima LX Used Cars in New Port Richey, FL 34652

Fair Deal
$255 BELOW
CarGurus IMV of $12,697

Price: $12,442

Mileage: 42,540

Location: New Port Richey, FL 34652

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Titanium Silver Description: Used 2015 Kia Optima LX for sale - $12,442, 42,540 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/14/10/26/2015_kia_soul-pic-2281106492120739368-152x114.jpeg

2015 Kia Soul Base Used Cars in New Port Richey, FL 34652

Fair Deal
$213 BELOW
CarGurus IMV of $11,094

Price: $10,881

Mileage: 60,684

Location: New Port Richey, FL 34652

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Latte Brown Description: Used 2015 Kia Soul Base for sale - $10,881, 60,684 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/11/10/15/2017_ford_f-150-pic-3548974803458933984-152x114.jpeg

2017 Ford F-150 Lariat SuperCrew Used Cars in New Port Richey, FL 34652

Fair Deal
$487 BELOW
CarGurus IMV of $41,368

Price: $40,881

Mileage: 12,174

Location: New Port Richey, FL 34652

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ruby Red Metallic Tinted Clearcoat Description: Used 2017 Ford F-150 Lariat SuperCrew for sale - $40,881, 12,174 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/19/10/05/2018_kia_sorento-pic-2510093512372575508-152x114.jpeg

2018 Kia Sorento LX FWD Used Cars in New Port Richey, FL 34652

Fair Deal
$306 BELOW
CarGurus IMV of $24,187

Price: $23,881

Mileage: 5,654

Location: New Port Richey, FL 34652

Average time on market: 83 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Remington Red Description: Used 2018 Kia Sorento LX FWD for sale - $23,881, 5,654 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/07/06/18/51/2016_kia_soul-pic-7162016545561785209-152x114.jpeg

2016 Kia Soul + Used Cars in New Port Richey, FL 34652

Fair Deal
$136 BELOW
CarGurus IMV of $15,017

Price: $14,881

Mileage: 18,275

Location: New Port Richey, FL 34652

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Caribbean Blue Description: Used 2016 Kia Soul + for sale - $14,881, 18,275 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/10/10/09/2017_kia_forte-pic-878966485062443150-152x114.jpeg

2017 Kia Forte LX Used Cars in New Port Richey, FL 34652

Fair Deal
$95 BELOW
CarGurus IMV of $11,976

Price: $11,881

Mileage: 39,980

Location: New Port Richey, FL 34652

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Aurora Black Description: Used 2017 Kia Forte LX for sale - $11,881, 39,980 miles with Bluetooth, Backup Camera
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All reviewers have been verified to have contacted this dealer – Learn More
Jun 20, 2018
Anthony called me a few times and was very nice. Unfortunatley the car did not pass their inspection.
Response from current dealership:
Mark, thanks for the great review. It’s great to hear Anthony took care of you. Please come visit us if you need anything else, be it service or sales.
Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
Jun 15, 2018
very poor. deceptive pricing when advertising their 'deal' on CarGurus. Required of each sale is an additional $1,895 'Vehicle Protection Plan' (includes: Lifetime Window Tint, Lifetime Car Washes, Nitrogen Filled Tires, Custom Pinstriping and Door Edge Guards). Almost $2,000 for window tint and car washes? And that is in addition to their dealer fee of $900. So this increases the price advertised by $2800, no thanks. A waste of my time to respond to their ad. CarGurus, you should remove this dealership or require them to add the mandatory 'protection plan' in their advertised price.
2 people found this review helpful.
Response from current dealership:
Sue, I am sorry to hear you're so dissatisfied. I encourage you to contact me directly if there's anything I can do to help improve your experience. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
Jun 11, 2018
VIP ????? They include all the possible rebates, even though you may not qualify for and ones you can get at any KIA dealer. If you are a cash buyer, no deals. They also parse the dealer options cost out of the VIP rice and add it back into the backend of the deal.
Response from current dealership:
Thank you for sharing this review with us. We would like to discuss why you feel our VIP pricing didnt meet your expectations. Please contact me at your earliest convenience as I'd like to discuss this with you further. Regards, Don Mullis, General Manager, c: 252-503-8299, w: 727-815-9611
May 10, 2018
Great to deal with
Response from current dealership:
We appreciate the kind feedback, Mike. Take care! Kind regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
May 9, 2018
Clan29
They have been excellent in helping me with anything I have needed
Response from current dealership:
Thanks for the five-star review! Kind regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
May 4, 2018
Smoulden
They called me the next day and was very pleasant
Response from current dealership:
We are more than happy to see that our team took care of your automotive needs! Let us know if we can do anything in the future!

Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
May 1, 2018
Returned call & followed up. Still looking for a car but thanks!
Response from current dealership:
John, Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
Apr 30, 2018
Excellent experience, I feel like a family
Response from current dealership:
Samuel, Thanks so much. See you down the road. Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
Apr 23, 2018
Abs12481
They did call me back to let me know they didnt have the car. They did say that there was another one they had. When we got there they made us feel very welcome & so friendly. They did everything they could to get us in the car that they had there. I had no other car lot ever work so hard to get me approve so I can take the car home that day. I would definitely be back when i need another car later on.
1 people found this review helpful.
Response from current dealership:
We appreciate you taking the time to share your experience! If you have any questions or concerns, please don't hesitate to reach out.


Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
Apr 20, 2018
I got a great deal. Had to wait longer than I'd hoped to actually pick up the car due needed body work. And some details could have been more organized. But I love my car and all in all everyone I dealt with at the dealership was pleasant to work with.
Response from current dealership:
We appreciate you taking the time to share your experience! If you have any questions or concerns, please don't hesitate to reach out.

Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
Apr 8, 2018
GuruL9L2
They are good, they reached out a few timed
Response from current dealership:
We appreciate you taking the time to share your experience! If you have any questions or concerns, please don't hesitate to reach out.

Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
Apr 4, 2018
Drove 83 miles to look at this equinox to find out they sent it to auction the day before even though they knew I was driving there on 4/3/18 to specifically see and test drive this vehicle.
2 people found this review helpful.
Mar 3, 2018
bballehr90
Nice people but decided not to buy a car from here since I wound up getting a Toyota
Response from current dealership:
We appreciate your kind words. Thank you for your time & consideration in writing this review.
Sincerely,
Don Mullis General Manager c: 252-503-8299 w: 727-815-9611 |
Mar 1, 2018
Thee worst place I’ve ever shopped for a car. Sales manager is unwilling to make deals. I sat at this place for 3 hours trying to buy a car. Had 15,000 cash and they basically jerked me around thinking I had more money to spend when I told them numerous times 15,000 out the door they continued to show me cars 4-5,000$ out of my price range
3 people found this review helpful.
Response from current dealership:
Brad -

I am sorry to hear about your experience here at Friendly KIA. I spoke with my Sales Manager who handled everything, and he informed me that a deal had been offered on a 2015 Malibu for $14,500 OTD. I am sorry that this offer was not to your liking, but we strive to do whatever we can to make the customer happy. If there is anything you need in the future, please feel free to reach out to me.

Sincerely,
Don Mullis General Manager c: 252-503-8299 w: 727-815-9611
Feb 7, 2018
Very cooperative
2 people found this review helpful.
Feb 7, 2018
Very professional, answered all our questions, helped us decide which car was suited for us, and we negotiated a fantastic deal! They promptly replied to our inquiry, everyone we encountered was very friendly and helpful, and the process to purchase was complete and we did not receive any pressure to buy a vehicle that was more expensive than we wanted to pay. Highly recommend this dealership.
1 people found this review helpful.
Feb 4, 2018
Guru5NJC6
Dealer responded but i had already purchased another car
0 people found this review helpful.
Response from current dealership:
Thank you for your time and consideration in writing this review. We appreciate you for letting others know about your experience at Friendly Kia. If you ever need anything in the future, please don't hesitate to let us know.

Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611


Jan 30, 2018
JAIMETAYLOR
Professional and friendly
Response from current dealership:
Thank you for your time and consideration in writing this review. I am glad to hear that our team was professional and friendly. We look forward to seeing you again in the future!

Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611
Jan 4, 2018
Donald Smith was super nice and helpful.
Response from current dealership:
Maria, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that Donald provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Thank you for your time & consideration in writing this review. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611
Dec 26, 2017
They got back to me right away
Response from current dealership:
I am very happy to hear that your overall experience with us has been efficient and pleasant. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with our services. If you have any questions about pricing, please feel free to give me a call. Thank you for your time & consideration in writing this review. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611
Dec 21, 2017
Very responsive with communication.
Response from current dealership:
We appreciate the kind words, Troy. We look forward to seeing you again in the future! Thank you for your time & consideration in writing this review. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611
Dec 20, 2017
Very professional emailed me right back, and yes I will go there first for my next car.
Response from current dealership:
Jerome, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Thank you for your time & consideration in writing this review. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611
Dec 16, 2017
Quick follow up
Response from current dealership:
I am very happy to hear that your overall experience with us has been efficient and pleasant. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with our services. If you have any questions about pricing, please feel free to give me a call. Thank you for your time & consideration in writing this review. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611
Nov 22, 2017
Dorren Odunsi
Super professional. Followed up with me when the car sold so I wouldn’t make a blank trip.
Response from current dealership:
Thank you so much for taking time out of your day to share your experience with everyone, Dorren. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Thank you for your time & consideration in writing this review. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611
Nov 16, 2017
Sean Coe
Great quality service
Response from current dealership:
Sean, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Thank you for your time & consideration in writing this review. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611
Nov 14, 2017
They responded quickly but didn’t really try to sell the car.
1 people found this review helpful.
Response from current dealership:
Thank you for the great feedback, April! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Thank you for your time & consideration in writing this review. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611
Nov 7, 2017
Told me the car was available, then someone told me it was sold. They seemed disorganized. Good thing I hadn’t started to drive 1.5 hours to purchase
1 people found this review helpful.
Response from current dealership:
Thank you for taking the time to write us a review, Jim. Learning from every experience helps us provide you the very best in service. I would like the opportunity to talk to you more about the events that transpired. Please contact me directly so we can work on this together. Thank you for your time & consideration in writing this review.

Sincerely,
Don Mullis General Manager c: 252-503-8299 w: 727-815-9611
Nov 3, 2017
Phenomenal used car buying experience! Although this dealership is over an hour away from us, it was definitely worth the drive! My son found this fantastic Subaru Crosstrek at a great price and our awesome salesperson, Joe Vickers, and the entire Friendly staff there were fantastic. They ALL went the extra mile and then some for us. They worked with us, so we ended up with a great car, a great price, and a great financing rate. It's a no-pressure sales team - which was a huge plus for us. The entire staff was friendly and seemed truly committed to accommodating our needs and helping us - NOT selling us! Honestly, if you are looking for a new or used Kia - I'd say definitely go here! (Their lot is huge and their selection is ENORMOUS.) If you want a used car at a terrific price and want to deal with a friendly, no-pressure team, I highly recommend you drive to New Port Richey. It will be worth your time!
1 people found this review helpful.
Response from current dealership:
Kathi, thanks for this phenomenal review and congratulations on your sons new car! We are so pleased that Joe was able to provide you with such exceptional service. We hope your son enjoys his new Crosstrek! Thank you for your time & consideration in writing this review. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611
Oct 20, 2017
They contacted me right away and let me know the vehicle was at their location. They were willing to work to fit our budget, followed us to car rental nearby to drop off rental, and made the purchasing of the vehicle as smooth as possible. We bought this vehicle, but there is no cruise control on it: They said if we bring it in they will install the cruise control (for a fee) and repair some scratches on the dash and glove box at no cost. Overall experience was very positive here : )
Response from current dealership:
Elizabeth, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Friendly Kia satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Thank you for your time & consideration in writing this review. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611
Oct 12, 2017
Very nice and friendly
Response from current dealership:
We appreciate the kind words, Christy! Thank you for your time & consideration in writing this review. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611
Oct 5, 2017
oneStan
25
Quick to respond to my inquiry.
1 people found this review helpful.
Response from current dealership:
Thank you for your time & consideration in writing this review. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611
Aug 29, 2017
The dealer has been great about making sure that I have the information that I need without being intrusive
0 people found this review helpful.
Aug 24, 2017
Very Nice
Aug 22, 2017
Jodi6969
Great
Aug 21, 2017
Julian Johnson
The people at Friendly Kia were great. I didn't buy the vehicle, but it wasn't because of the service I received. They really are friendly.
Aug 11, 2017
very good experience, good people, quick and complete transaction. and follow up on my purchace.
Aug 2, 2017
wymer
Responsive, open and honest. However, their pricing listed on your website is a bit misleading. The price they list is after $2,000 trade in and/or financing discount that has terms attached to it. So, if you don't meat those terms you don't pay that price. The car I was interested in was actually $15,881.
3 people found this review helpful.
Jul 2, 2017
Guru9B2Z8
Rapid reply back ... maybe didn't read my questions because I didn't get answers I was looking for… There were a couple discounts for financing and trade in... but I'm a cash buyer that doesn't have a trade-in... which I Messaged back but never heard anymore from them
7 people found this review helpful.
Jun 25, 2017
I emailed and they replied with a different vehicle then what was listed on car guru's. I the emailed back that that wasn't the car I was asking about I never got a response.
5 people found this review helpful.
Jun 18, 2017
oddiaz25
All the representative were very interested to give me a good deal.
2 people found this review helpful.
Jun 17, 2017
Ended up getting into a brand new 2017 KIA! Bill Ely was our sales rep and he and the sales team were awesome!!
1 people found this review helpful.
May 31, 2017
Good and fair dealership
May 5, 2017
GuruSG4D
very well knowledge on all autos ,but need to go there and see just what is there.
1 people found this review helpful.
Apr 6, 2017
drdileo
5
Smooth, pleasant experience. Joe was very helpful.
0 people found this review helpful.
Mar 27, 2017
I made an offer and instead of a yes or no they just decided to constantly bombard my phone and email
6 people found this review helpful.
Mar 27, 2017
My experience with Friendly Kia was great. I bought the 2015 BMW 328i on Saturday 3/25/2017. No haggling over price. No hidden fees or charges. I'm happy with my purchase and would recommend the dealership. They have the best prices in the Bay area!
2 people found this review helpful.
Mar 22, 2017
Sales agent was very professional, friendly, and polite. Did not like addons and discount deletions above listed price. Not purchasing vehicle.
6 people found this review helpful.
Mar 7, 2017
I bought a different car from this dealer. The car I was originally interested in had a cigarette smell. While I was unhappy they did not tell me the car was a smoker's car previously when I told them I was driving some distance, they did work hard to find another option. The car I ended up with was a good deal, they gave me a good price on my trade in and I did not have to haggle at all.
2 people found this review helpful.
Feb 11, 2017
Very friendly and Katherine got ahold of me immediately! I drove 89 miles to go test drive the car and my experience with the staff was great! I ended up purchasing the car that I went to see!
3 people found this review helpful.
Feb 6, 2017
They responded with information already on the Gurus listing but did not send photos of the interior of the vehicle which is what I requested when I contacted them.
3 people found this review helpful.
Jan 25, 2017
Rcr985
Great dealer fast pace I would recommend them to anyone I know
2 people found this review helpful.
Jan 24, 2017
The deal took longer than expected, a lot of time waiting. Be sure to go over any used car and check for things like owner's manual, tire jack, lug wrench and so on.
9 people found this review helpful.
Jan 21, 2017
Very responsive and personable.
2 people found this review helpful.
Dec 17, 2016
Car listed as "Excellent....clean car fax" ....car obviously wrecked...with bad repair job!! I know my husband has worked for a reputable car repair shop for 20 years, and he and I spotted shoddy repair right away. Waste of travel time. Also dealership dirty and stank : (
15 people found this review helpful.
Dec 5, 2016
Excellent communication and friendly responsive sales staff
4 people found this review helpful.
Nov 22, 2016
tfsmoak
Prompt return call and accurate information. Reasonable negotiation and a quick business-to-business experience. Professional crew----but the need a better telephone / reception system. Lots of dropped calls last week.
1 people found this review helpful.
Nov 4, 2016
I hadn't purchased a car in 8 years and I remembered it being a total scam and a hassle that I dreaded. That's not what I experienced at Friendly. Was there a little tug-o-war over the price? Sure. Did I get hit with up-sale offers? Of course. But overall it didn't feel deceitful or overly pushy and at the end of the day I got a fair price and everything I asked for on my used Kia Soul. They have exceptional knowledge of their product and I felt like the most important client in the room to both my sales person and in finance. John Michael in sales is the man.
3 people found this review helpful.
Nov 4, 2016
Most unleasent experience. The vehicle did not look like pics at all. Dents on every side of the vehicle. Radio knob / button missing and interior worn out so bad. This was on a 2010 Lincoln MKZ. The description said like new! Amazing and appalling. Do not recommend...what a waste of time!
8 people found this review helpful.
Oct 25, 2016
Jon Michael is the best.
2 people found this review helpful.
Oct 16, 2016
jerbo287
Great!
1 people found this review helpful.
Oct 16, 2016
They got back to me very quickly and salesmen seem to be very nice.
1 people found this review helpful.
Oct 14, 2016
Great
1 people found this review helpful.
Sep 23, 2016
Laslow, Salesperson was friendly, knowledgeable, and very patient answering all of my questions. I felt safe during the test drive. Price of the car was higher than expected and dealer was not interested in negotiating a better price to complete the transaction.
3 people found this review helpful.
Sep 13, 2016
I was informed that the car had been sold during the time I was negotiating finals. Returned my $$$ deposit.
1 people found this review helpful.
Aug 25, 2016
Internees sales is a joke with them . They are ill equipped to Handel this type of sales . Could care less about long distance sales
2 people found this review helpful.
Jul 22, 2016
responded to inquiries quickly. pleasant (and quick) experience at dealership with knowledgeable sales rep. cars ready to view.
Read 44 old reviews
Jul 13, 2016
Great Experience, got the car we wanted at the price we wanted, no pressure at all, was very accomodating.
1 people found this review helpful.
Jul 12, 2016
Very friendly on the phone.
Jun 29, 2016
The folks at Friendly were great. They were informative,, Coueteous, and professional.
Jun 24, 2016
They were absolutely the best. The service was second to NON.
Jun 12, 2016
Did not purchase from them but they were awesome! Answered every question and responded quickly. Just found another car. Would recommend them!!
Jun 4, 2016
Dealer contact me, but I learned car had been sold so we did not look.
May 24, 2016
Had THE BEST experience. They treated me like family and worked diligently to make me feel comfortable with my choice. Crystal was a boss and got me in the door. Darnell was hilarious and really engaging. Anthony stepped in to calm any concerns I had about my purchase and went above and beyond to secure me as a valued customer. Paul was such a character and really explained everything I was signing. Took care of EVERYTHING right there at the dealership (Tags, finance, insurance, tinting, the works!). As a first time car buyer, who was mostly doing things on my own, this process was easy, transparent and fun. BEST PLACE!! I wouldn't go anywhere else and I HIGHLY recommend you try them out for yourself!
May 14, 2016
Was fast to respond. I wasn't ready to pull the trigger, I just wanted info and they failed to do that
1 people found this review helpful.
May 2, 2016
Taylor was awesome came in wanting a used vehicle drove off with a new one
Apr 24, 2016
Everyone we came in contact with was helpful and proactive...but never once pressuring. From Tomas (our salesman), to Matt (Head Sales Mgr), to Ed Smiley (Gen. Mgr), everyone was a pleasure to deal with. Purchased a 2016 Sorento, and so far...delighted with the car, the buying experience, and the continued support we have received by the entire Friendly Kia staff.
Apr 3, 2016
Responded quickly and professionally. Unfortunately, they have several add ons to all their vehicles making the big print advertised low price impossible to attain.
1 people found this review helpful.
Mar 25, 2016
First time we used internet shopping for a car. Told right up front that it was a ONE time owner car, turns out it was Enterprise Rental probably with100's of drivers. When we drove 1 1/2 hours. First thing discovered that the back door wouldn't open, should have been checked before selling. Then told that our mobility scooter could be removed from our car. What the truth was that they would take it to a dealer in the area and charged for removal and placement over $600. Offered second key for $70 and then told us we would have to purchase from Mazda and cost $130. So not truthful up front. Good points they repainted the bumper which was very scratched and took car to Mazda to have door fixed. (Under Warranty) They gave us a "Loaner" car while our car was having necessary work done, and then delivered our purchased car to us.
1 people found this review helpful.
Mar 25, 2016
Although I purchased a car from another dealer, travel distance was a key reason. The salesman I spoke to, Mr. Dabrowski was excellent to work with.
Mar 11, 2016
It was not clear that that price with trade and finance.
1 people found this review helpful.
Mar 1, 2016
Excellent
Feb 20, 2016
Robken
A quick and profession response...
Feb 19, 2016
Overall it was a very good experience and the staff were indeed "Friendly ". Having dealt with enough car dealers in my life I can say these guys were real good . Thank you Friendly KIA !
Feb 14, 2016
Showed how to get new KIA Cadenza @ a good price.. Salesman was very helpful & thoughtful.
Feb 12, 2016
Advertised price is not what they sell their cars for. You must have a trade-in a nd use their financing. This was not mention in Cargurus.
4 people found this review helpful.
Feb 11, 2016
Dealer did contact me.
Feb 10, 2016
Jan 27, 2016
Called me back immediately
Jan 2, 2016
Great!
Dec 28, 2015
This dealership was very patient with me I ended up buying a 2014 kia rio for an awesome price
Dec 10, 2015
Good communication fast response to questions
Dec 8, 2015
Crystal was very good and detailed
Nov 30, 2015
Great price and very FRIENDLY people! The best car buying experience I've EVER had!
Nov 18, 2015
Great service and people. Ended up buying a 2015 + with low mileage and at a fantastic price!
Nov 2, 2015
Manipulate the sale price of the car by giving credit for trade in and then decreasing what they give in trade. Multiple web sites said dealer should give $12,000 in trade. Dealer offered me $9,000!
1 people found this review helpful.
Nov 1, 2015
amr2961
The dealer responded promptly, however I found another vehicle of interest and did not directly communicate with the dealer
Oct 22, 2015
Love the salesman Johnmichael, but the whole experience took almost 5 hours. I was getting hungry and tired.
Oct 16, 2015
Automatic follow-up is a triangle red & white warning sign 2 get ur attention on what's called a new arrival. As a retired global Intelligents ops this felt lk a national alert sound system. NOT A COPACETIC CONTACT BUT A VOLUMETRIC CONSORTIUM TO ESTABLISH CONTROL. The auto warranting my attention was t wrong year, color & equipment. Where do u go from there ? Nowhere.
0 people found this review helpful.
Oct 10, 2015
Where to begin.. Everything started out great the car was everything I was looking for, drove and handled very well and priced below blue book. After test drive we talked numbers I told the sales rep where I need to be and they came back with a number WAY higher than what I could afford. I literally laughed. After repeatedly telling both the sales rep (nice guy) and finance manager (satin) no on the price they kept quoting me I walked. Finance manager acted like he was doing me a favor by dropping the price down to the price quoted online. Absolutely no transparency at this place. While leaving the lot I walked past the finance manager I told him they have my phone number if anything changes. He said they don't need it in a smartass tone. Literally two minutes after I left I get a call from the sales rep stating they have good news for me. I thought to myself, great they accepted my offer. Not even close, quoted me a price still $50 more a month then what I was willing to pay. Now I keep getting phone calls from the Internet sales manager asking if I would like to look at another car. I told the sales rep I wouldn't even come back if they came close to the price I was willing to pay since the experience there was like getting teeth pulled without novacane. I feel sorry for anyone who gets dooped into buying a car there. They put on this good cop bad cop routine and prey off the weak. They keep you there for as long as possible hoping you give in and walk out with a monthly payment that will have you working three full time jobs to pay off over 72 months. Went to another dealership the next day, same car same year same mileage, told rep and finance manager where I needed to be, payed exactly what I wanted. Told the rep my experience at "unfriendly" Kia and he stated they get that ALL the time. Save yourself the headache and never go there.
5 people found this review helpful.
Oct 4, 2015
Anthony is WONDERFUL!!!
Sep 29, 2015
Excellent experience. Knowledgeable and very friendly staff. Very happy with the entire process and I highly recommend this dealership if you are considering buying a vehicle. Ask for Anthony, he's the best!
Jul 26, 2015
wny
Would never go back not worth it there are better kia dealerships out there.list was 4,050.when I got there it was 2,000 more
3 people found this review helpful.
Jun 29, 2015
I did not find the car of my choice. However, the car sales professionals did everything they could to make my car buying experience a delight.
Jun 27, 2015
The value of my trade was an insult - so, I walked!!
2 people found this review helpful.
Sep 28, 2014
Very helpful in making our decision. we bought the 2015 Sportage with tons of extras and are thrilled. We originally were going to buy a 2014 however, the 2015 saved us money on our car insurance.
Sep 4, 2014
contacted immediately by e mail.
Aug 30, 2014
THH626
Wayne was excellent!
Feb 23, 2014
Wayne is wonderful!
Feb 26, 2013
car in poor condition
Feb 1, 2011
so far I have only had contact with this dealer by phone because the vehicle of interest had been sold. However, I felt the dealer displayed honesty in answering the questions that I posed, also, they continue to followup with info on other vehicles that may be of interest to me

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