Frederick Affordable Auto Sales

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1291 Riverbend Way, Frederick, MD 21701

Sales: (301) 378-9612

Service: (301) 378-9612

Today 10:00am - 7:00pm
(Open Now)
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Jul 13, 2016
Absolutely hands down, one of the worst customer service experiences I have ever dealt with, and ive been in customer seevice for 10 plus years. I was extremely interested in a chevy silverado ss that is difficult to find in quality condition, and they had one in stock. I was going to purchase the vehicle if everything checked out and after I checked all my bases. I informed them i live 3 hours away, and i needed some assistance with a preliminary viewing of the vehicle or a quick description of the overall interior/exterior quality before I drive all the way there to see it myself. I called 4 time only to be told they would call me back and, "Yeah, sure we can facetime you the vehicle." I never got any phone calls and one of the 4 calls to frederick affordable auto over a 5 day period, they rudely hung up on me once I informed them I was the interested guy in the chevy silverado ss. They were extremely overpriced. It was not even the typical dealer upricing dealers have reguardless tht chevy silverado sss are desierable trucks, it was an obsurd amount that I questioned on the phone. But if the truck matched the price in quality then I may have paid up. They simply did not want to work with me because I was a long distance buyer. I was very offended and extremely dissapointed that these people, this so called dealership treated me as they did. I would say they might have been busy but I still havnt received a phone call back. My jon now is to deliver my experience and there you have it. There are plenty of other better people and dealers to handle with that will work with you and treat you like a friend, these guys arnt it, stay away. They are lucky i dont care enough to call the better business bureau, but maybe I will, I dont know. Im still amazed at how horrible I felt dealing with them.
3 of 3 people found this review helpful.
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Jun 27, 2016
Quick reply and super helpful.
0 of 2 people found this review helpful.
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