Frankel & Chesapeake Cadillac

These guys were out of their minds on price! They want $40,600 for a 2016 CTS 3.6 Premium AWD with 13K miles on it telling me their car was set at proper market value and wouldn't budge with one month left before the 2018's will be introduced in August. One week later I found the same pre owned used Cadillac with 500 miles under theirs in a rear wheel drive for $6,800 less in Arizona. I'm making arrangements tonight to buy that same car in the same color with the same options minus all wheel drive. Versions of AWD on the internet usually go for about $1,000 to $2K more. They want almost $7K more, so they are out of their mind's thinking they're going to get that kind of price. I'm buying from Arizona and having it shipped for about $800. Money saved? About $6,000! And they are local. I could drive it home. But I'll take the same car off lease one year and two weeks old for that much money less and have it shipped to my door step. Same car, same warranty. Only theirs is 4WD. No one will pay almost $7K bucks for all wheel drive. They're the highest priced one on the net I found for that model in that mileage and package. Sad.

I spoke to a representative,he was very forthcoming. However: yhey didn't have what I was looking for and there prices,were a little higher than average.. of ..other dealers

Very professional dealership

Honest and efficent. After sale they will take care of car

Contact was limited in approach. Email inquiry was not returned. Questions asked via text message was not returned. Responses were limited. Motivation to sell seemed low, which is odd.

Very responsive and professional.

Very courteous and attentive.

Excellent response time and pricing, professional staff.

Brent was very professional and helpful. I will refer others to purchase from Frankel and Brent.

They were efficient, responded to me promptly

I appreciated the extremely quick response to all of my email inquiries. You could tell that this is a dealership that truly cares about their customers and will go the extra mile to help. Great automotive dealer to do business with...recommend highly.

Outstanding customer service, Mr. Robert Hawkins super service

terrible customer service. They wanted to play games. Then would try to strong arm you into a purchase.

i asked two questions by email; How many miles and what color was the interior? After several attempts i finally found out the miles. I still don't know the color of the interior. I asked them, they give other answers. Information that i already knew.

Responded

never purchase, but very good response

They overpriced,cars.they tell you that they take the cars,out to put tops and grilles on them.I dont know what dealship!!!!!! That would be stupid enough to take a 2006 or a 2007 or a 2008 car to the shop to get this type of stuff done and want to charge $18.995

I wish I had gone to them years ago . Jerry was a real gentleman and it was a pleasure to deal with him . We've owned the car for 1 1/2 weeks , we found 2 small issues and without asking any questions repaired the items immediately . Frankel Cadillac was a fantastic experience . I'm 59 and the wife is 63 , we have bought many cars over the years but this is the BEST expereince ever . Just absolutely the finest organization bar non .