Frank Shoop

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GM Certified Internet Dealer

1470 Cherry Blossom Way
Georgetown, KY 40324

Sales: (502) 771-3014

Service: (502) 863-3727

Today 9:00 AM - 7:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Nov 21, 2017
Realmusic4soul Jointer
Very responsive
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Sep 24, 2017
Excellent, Jay was awesome with the upbeat personality that I requested
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Aug 22, 2017
Fast response to email
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Aug 14, 2017
GuruDZ6RB
Not good. Contacted for more photos. Never received any after they replied saying they were working on it. Then I got a call saying they had set up two appointments to look at vehicle, even without sending me what I asked for.
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Aug 5, 2017
Brook2377
Very bad experience!! I drove a hour and a half to look at the vehicle and they knew I was coming from out of town. When I got there I realized the vehicle had body damage that wasn't listed and no one told me about before making the trip.
3 of 3 people found this review helpful.
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Jul 4, 2017
very helpful & eager to help in anyway in our purchase of our 2016 ford edge
0 of 1 people found this review helpful.
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May 30, 2017
Got a great deal on my car! The picture above is what I was suppose to look at but it got sold earlier in the day. So Zach, showed me a 2009 Chrysler Sebring, and it was immediately sold! They are all super nice there. I would definitely recommend it!
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Nov 15, 2016
Timbo13
Quick response ...ready to help....but vehicle turned out not to be exactly what I wanted.
1 of 1 people found this review helpful.
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Sep 26, 2016
Dealer was very prompt in responding ! Very friendly and followed through with everything they said they were going to do.
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Response from Frank Shoop:

Thanks for the review Charles!
Sep 11, 2016
They were realy great to work with.
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Response from Frank Shoop:

Thanks so much!
Jul 1, 2016
Dealership responded very quickly to my request, went out there the next day to test drive 2 different vehicles and decided to buy one that day. The salesman, Chris, was extremely nice and helpful. My dad was with me to help me with my decision and to help me get a great deal, but the salesman understood that this was going to be my vehicle and always made sure to address me while going through the purchasing process (that meant a lot to my dad). Overall very pleased with my experience with the dealership.
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Response from Frank Shoop:

Thanks Megan! We are so glad you are happy!
Jun 24, 2016
They told me the car was fine, no accidents, no problems. When I went there I noticed that the body was damaged. It had two cracks in the front and back bumper. It also had dents on the front bumper. The check oil light was on but the sales person said it probably needed to reset and they were going to contact a Nissan dealership to ask how!!!!! The sales person was friendly. He offered to fill up the tank of my.
1 of 1 people found this review helpful.
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Jun 7, 2016
I can't say enough about the Frank Soop dealership! I now consider them family, my salesman Chris went above and beyond the call of duty to make sure that we were all taking care of.. The money man Robert (now uncle Robert), I told you they are like family; put the icing on the cake.. I will purchase the rest of my vehicles from Frank Shoop Chevrolet! A+ A+ A+
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Response from Frank Shoop:

Thanks you so much!
Apr 12, 2016
Good
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Feb 13, 2016
Responded timely to my inquiry. Very helpful and professional about the information I needed about ithe vehicle even though after speaking with them it wasn't exactly what I was looking for.
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Feb 2, 2016
Pretty friendly. Nice shop. Coffee station a little pathetic. Hot chocolate bags but no hot water? Was an okay experience, I would come back
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Jan 25, 2016
Joseph Ni
responded but vehicle was not what I wanted
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Read 15 old reviews
Dec 10, 2015
Salesman good Manager great
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Nov 16, 2015
they where very good
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Nov 4, 2015
Enjoyed our time at Shoop today. Orlando and the others were great to work with, and feel as though they went out of their way to satisfy us.
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Sep 16, 2015
pleasant atmosphere, no pressure, fair and willing to bargain
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Apr 18, 2015
See Keith. Great guy~
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Apr 3, 2015
Quick response, great service and helpful. Friendly staff. This seems to be a considerate dealership for customer service.
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Feb 13, 2015
Excellent response and service. We purchased a 2015 Dodge Durango from them this afternoon. I'll recommend them to all of my friends and associates.
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Dec 25, 2014
called dealer over the phone and they were very courteous & professional. Answered all my questions.
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Jul 7, 2014
Car Wasn't on lot when I visited.
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Jun 2, 2014
Weren't willing to negotiate much at all, and are over priced
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May 23, 2014
Very responsive.
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Feb 22, 2014
Didn't make the deal. Wildcat Ford did.
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Nov 1, 2012
Excellent people excellent cars!!!!
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Aug 7, 2012
vehicle sold before I got there
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Nov 18, 2011
My salesperson was Lori Sexton really nice and made the purchase a very pleasant one. I felt she was very honest and straight forward Would use this dealership and Lori again. I highly recommend.
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