Fox Ford Lincoln Chicago

Is this your dealership? Sign up for a dealer account

2501 N Elston Ave, Chicago, IL 60647
Map & Directions

Sales: (773) 687-7811

Service: (312) 605-4200

Closed Today (Sun)
show business hours
Jan 10, 2017
I used CarGurus to find the best used car deal for the vehicle I wanted. I then sent notice of interest via contact the dealer option, within minutes Al G. called me to schedule an appointment. I had a pre-approved offer from Capital One of which they gladly accepted. I arrived at 2pm on Saturday 12/17/16 with 2 trade-ins & drove off by 6pm with the my desired Cadillac SRX from Fox Ford/Lincoln Dealership. My only complaint was the wait time for finalizing the deal as there was only one person working in that department on that day. My only concern is the extended warranty offer I declined because the value & price, an additional 12K miles or 2 years on a 6yr contract tor $2,500+. Aside from that, this is a Gem of a dealership in the City of Chicago.
Is this review helpful? Yes | No
Dec 19, 2016
Rogersearljr
Great service. Got me in and out quickly and we very considerate with my time.
Is this review helpful? Yes | No
Nov 30, 2016
Salesperson was not that familiar with vehicle details....
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 2, 2016
Angel Martinez was my internet contact Salesman, excellent in communicating with me, providing the CarFax for me, just all around good person. I would highly recommend dealing with them. It was smooth and an easy transaction.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 23, 2016
Tazecwsabu
Had a great atmosphere and very professional. Ended up purchasing this odyssey. Was very please with how we were treated and will definitely recommend to others
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 8, 2016
Helpful answered all my questions too!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 25, 2016
Unit was sold but the ad was still up. Dealer contact apologized and provided a list of cars they thought would work for me.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
May 13, 2016
sarahvw
very good communication, personable, accommodating
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 14, 2016
Had a wonder experience at Fox Ford Lincoln of Chicago.
Is this review helpful? Yes | No
Mar 9, 2016
Top Notch
Is this review helpful? Yes | No
Mar 7, 2016
We were very pleased with the service we got and great deal on our new F-150. If anyone goes there We recommend Angel the salesman he's a good guy. He was very helpful. Every one there was awesome. We really appreciated there service. Thanks and thumbs up.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 1, 2016
Sent 4 emails to 3 different people and waited three days for a response. By the time I was contacted the truck was sold.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Fox Ford Lincoln Chicago:

Jacob,
Thank you for taking time and providing us with the feedback about your experience with us. We pride ourselves in treating our customers right and I apologize for the way we made you feel.
I see that we sent you an email within 10 minutes after your initial contact with us, as well as left you a message regarding your offer.
Sometime emails from car dealerships end up in customer's spam mailbox and it may have happened with our response to you. By the time we had a chance to talk to you, this truck was sold. I apologize for the inconvenience and in the future we will make sure to
 More ...
Feb 22, 2016
Dealer showed me the Fit but I couldn't afford it. I bought a Honda Civic Hybrid from the dealer instead. Great service.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 7, 2016
Very friendly will contact them back
Is this review helpful? Yes | No
Jan 23, 2016
Very friendly and helpful salesman.
Is this review helpful? Yes | No
Dec 24, 2015
They confirmed that the car is available right away. I was dealing with very nice lady over the phone. She set me up to see manager Brain and I bough my car that day. Different than the one I looked at online tho. The Fusion I chose was taken in on a trade couple days before I got there and just passed safety inspection. Salesmen Anthony made sure it was cleaned an ready to go by the time I was done signing papers. Very professional and fast. Recommend!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 12, 2015
Didn't really have the chance for an experience!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 21, 2015
HerbCX
Excellent response/follow-up but distance too great.
Is this review helpful? Yes | No
Nov 1, 2015
Great initial contact. I received a call back within 2 minutes of my initial online inquiry!!! After that return calls and contact at the dealership was very spotty. I came on the 30th so it may have been the end of month rush. Very good deal on the car!.
Is this review helpful? Yes | No
Oct 5, 2015
Fox Motors is an awesome Ford dealership. The atmosphere is professional, classy and friendly. The sales team works together to make your dreams become a reality quickly and efficiently while you wait drinking lattes and eating fresh baked cookies and sitting in one of their VIP areas watching big screen television... very nice indead!
Is this review helpful? Yes | No
Jul 4, 2015
pleasant dealings.
Is this review helpful? Yes | No
Apr 2, 2015
Not a good experience. We went there saw the car. Went inside with a new salesman. He sat us down asked my name and for 15-20 minutes he never returned. We walked out. I would not recommend this car dealership to anyone.
Is this review helpful? Yes | No

Old Dealer Reviews

Feb 18, 2015
got back to me right away
Is this review helpful? Yes | No
Jan 5, 2015
Returned calls promptly, and were very friendly, but ended up going with another dealer, which was basically just an issue with timing on our part. We were very aggressive purchasers, and wanted to purchase that very weekend, which we did.
Is this review helpful? Yes | No
Dec 23, 2014
Tito0515
Automated emails.
Is this review helpful? Yes | No
Aug 20, 2014
Pleasant experience
Is this review helpful? Yes | No
Mar 27, 2014
Once I made contact I told them I couldn't come see it for another two weeks. They said that several people were looking at it and it might sell before then. I asked if they could let me know if it did bring that I lived 3 1/2 hours away. They told me they would let me know if it sold before then. In the meantime they emailed at least once every other day to make sure I was still interested and coming. I was also tellingc them my situation and what vehicle I had to trade in and what price point I needed to fall under. They said all of that was fine and it was a reasonable offer for their Jeep. They emailed all the way up until the day of my appt. They emailed me twice that morning to make sure I was still coming, since they had someone scheduled to help me. I said I was. When I got there for my appt at noon that day, they didn't have anyone scheduled to help me. A salesman came up to me and asked if I needed help, I told him my name and that I had an appt. I showed him my emails and he went back to talk to someone. He came back and said that he would be helping me. I was frustrated that they didn't have someone set up to help me considering they emailed me several times telling me that. He went to go get the Jeep for me and pulled it up to the front door, only to come in and tell me that it sold last night! I was so shocked that I walked out, knowing the next thing they were gonna try and do was sell me something else. I will never buy a vehicle from them! Horrible service and communication!
Is this review helpful? Yes | No
Mar 24, 2014
They had the car and gave me the advertised price no haggle. I asked for two things a tank of gas and make it show room ready they did both. Will be using them again.
Is this review helpful? Yes | No
Dec 3, 2013
so so
Is this review helpful? Yes | No
Sep 11, 2013
TomKoby
very responsive however their car was sold before I could see it
Is this review helpful? Yes | No
Apr 11, 2013
They did a vey timely follow-up of my initial internet inquiry.
Is this review helpful? Yes | No

Other Nearby Dealers

Bredemann Ford - 300 listings

2038 Waukegan Road, Glenview, IL 60025

5 reviews
McCarthy Ford, Inc. - 248 listings

11400 S Pulaski Rd, Chicago, IL 60655

1 review
Freeway Ford Truck Sales - 58 listings

8445 West 45th Street, Lyons, IL 60534

1 review
Lake Shore Ford

244 Melton Road, Burns Harbor, IN 46304

4 reviews
Rod Baker Ford - 293 listings

16101 S Lincoln Hwy, Plainfield, IL 60586

13 reviews
Joe Cotton Ford Inc - 208 listings

175 W North Ave, Carol Stream, IL 60188

3 reviews
Victor Ford - 137 listings

1400 N Rand Rd, Wauconda, IL 60084

6 reviews
Napleton Lincoln Blue Island - 65 listings

2950 127th St, Blue Island, IL 60406

14 reviews
Tom Peck Ford of Huntley - 279 listings

13900 Automall Dr, Huntley, IL 60142

17 reviews
Van Drunen Ford Sales - 35 listings

3233 183rd St, Homewood, IL 60430

2 reviews
Gordie Boucher Ford of Kenosha - 374 listings

8301 75th St, Kenosha, WI 53142

13 reviews
Haggerty Ford - 250 listings

330 E Roosevelt Rd, West Chicago, IL 60185

26 reviews
River View Ford - 301 listings

2200 US Route 30, Oswego, IL 60543

6 reviews
Napleton Lincoln Glenview - 158 listings

1610 Waukegan Rd, Glenview, IL 60025

24 reviews
Highland Park Ford Lincoln - 542 listings

1333 Park Avenue West, Highland Park, IL 60035

10 reviews

Popular Used Cars

Used Ford F-150
2,878 Great Deals out of 212,656 listings starting at $1,000
Used Ford F-250 Super Duty
428 Great Deals out of 45,049 listings starting at $2,000
Used Chevrolet Silverado 1500
2,304 Great Deals out of 156,238 listings starting at $1,395
Used Chevrolet Silverado 2500HD
358 Great Deals out of 26,069 listings starting at $2,500
Used Ram 1500
1,242 Great Deals out of 115,972 listings starting at $6,995
Used Ram 2500
108 Great Deals out of 28,750 listings starting at $6,703
Used Toyota Camry
1,080 Great Deals out of 98,047 listings starting at $1,250
Used Toyota Corolla
925 Great Deals out of 74,279 listings starting at $1,500
Used Honda Civic
705 Great Deals out of 77,526 listings starting at $1,200
Used Honda CR-V
901 Great Deals out of 61,520 listings starting at $1,200
Used Toyota RAV4
682 Great Deals out of 62,275 listings starting at $1,500
Used Honda Accord
883 Great Deals out of 82,090 listings starting at $999
Used Nissan Rogue
583 Great Deals out of 75,164 listings starting at $3,495
Used Nissan Altima
1,094 Great Deals out of 83,208 listings starting at $670
Used Ford Escape
1,213 Great Deals out of 90,427 listings starting at $1,295