Fort Mill Auto Expo

960 Fort Mill Highway
Fort Mill, SC 29707

http://www.fmautoexpo.com

Sales: (803) 599-3629

Today 9:00 AM - 6:00 PM

(Closed Now)

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Sales Reviews (29)

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Apr 8, 2018

GuruYNM2R

Friendly. Helpful.

1 of 1 people found this review helpful.

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Apr 7, 2018

Kjohnson2105

Had to wait a lil while for help and the price you see is for when you pay in full but over all was fine

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Mar 8, 2018

Vonda

I didn't get the vehicle that I initially went to purchase because someone else had put a deposit down but I got a great deal on another vehicle and I am well pleased with the service that I received from Fort Mill Auto Expo.

1 of 1 people found this review helpful.

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Response from current dealership owner:

Vonda,
It’s great to see you coming from that far twice and thank you for giving us your business, as we do thank you for being so patient waiting for that nice car to be fully serviced. You’re one of our favored customers As we thank you for the rating and review. We’re always pleased to see customers leave with a smile!

Mar 2, 2018

Guru57WK9

Call me as soon as I posted it

Is this review helpful? Yes | No

Response from current dealership owner:

Dear customer,
We are so happy that we left a very positive impression. Thank you for the 5 star review.
Alan

Feb 27, 2018

john747diesel

This dealer responded back to me the next business day. He informed me that the car was already sold, but if he could assist me with anything in the future not to hesitate to get in contact with them.

Is this review helpful? Yes | No

Response from current dealership owner:

John,

Thank you for checking us out. It’s goid to know that what we offer fits many customers!
We’re still ready for you and we also do take orders to find you what you exactly want!
Please keep checking our website as we add cars almost daily!
Alan

Feb 16, 2018

minions1

Quick response. Have not checked out any vehicles yet

1 of 1 people found this review helpful.

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Response from current dealership owner:

Hello Minions,
Thank you for your nice review. We make it our aim to treat our customers with full respect, honoring their need, time and trust in our service! We’re still here waiting to provide you with a good and suitable ride.

Alan

Jan 20, 2018

Teresa

The dealer responded quickly to my inquiry. They were very professional and cordial. Even though this particular vehicle was not the right fit for my needs, I will definitely keep this dealer in mind for future needs.

1 of 1 people found this review helpful.

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Response from current dealership owner:

Teresa, thank you for your nice review as you were able to see our sincerity in service to our clients and not the makes, models and suitability to every consumer. You were able to see beyond the product again thank you for giving us a chance. Wishing you the best. Alan

Jan 4, 2018

Frank

Working with Alan was a pleasure, he was very knowledgeable and straightforward with negotiations, which allowed us to close a purchase and leave with the vehicle within an hour. I will definitely be contacting Fort Mill Auto Expo the next time I need a vehicle.

5 of 5 people found this review helpful.

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Response from current dealership owner:

Frank, thank you for the nice review.
It is true that making a sale is a profit goal from a business prospective,
but fulfilling a necessity and satisfaction along with profit is far more better!
This is our ethical business standard.
Enjoy your new ride!
Alan

Dec 10, 2017

David

Wonderful!!

0 of 1 people found this review helpful.

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Response from current dealership owner:

David,
Thank you for the 5 star rating, We thank you for stopping by!
Alan

Dec 1, 2017

GuruZ62Y6

Highly Recommended

0 of 1 people found this review helpful.

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Response from current dealership owner:

Hello there,

Thank you for the nice 5 star rating, we do our best.

Alan

Nov 29, 2017

Leoni

Jessica was very helpful and provided as much information as she possibly could've. I took the car for a test drive and the a/c wasn't working. There was also a small crack in the windshield. I informed her about both and told her I was interested in proceeding if both issues were taken care of. She called me a week later asking if I was still interested in the car. Once again I told her I was but I needed the issues to be fixed. She told me she would find out more information about getting them taken care of and mentioned it shouldn't be a problem. That was about a month ago. Too bad.

4 of 4 people found this review helpful.

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Response from current dealership owner:

Leoni,

Sorry for the late response,
We took note of your concern and the issue was taken are of, but someone made a quick move as the price was right and it got sold! But we thank you for considering us as a source for your needs. Please do consider us again, we will do our best.
Alan

Nov 24, 2017

Richard

I was going to purchase a beetle from this dealer, but it had been a few days since I first looked and I called them to see if the vehicle was still available. It was but he told me that it wasn't ready for sell anymore. That it had hard shifting and they needed to repair it before he could sell it. I decided against the vehicle but I give this dealer and the owner a big thumbs up for not trying to sell me something that wasn't worth it. That is a very classy move. I will consider this lot for my next purchase.

2 of 2 people found this review helpful.

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Response from current dealership owner:

Richard,
Its nice to get such a review. Thank you.
We try our best to be as truthful as possible with all what we know about our cars.
Please keep browsing our site as we do add cars daily.

Alan

Oct 2, 2017

Bradleyjl

They had sold the truck I was interested in before I got there. The owner was really nice and tried his best to be helpful. One truck they had there that looked great online was very disappointing to see in person. They didn't show how bad the dents were on the exterior or the poor condition of the interior. He searched for auction vehicles that I may be interested in.

2 of 2 people found this review helpful.

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Response from current dealership owner:

Bradley,
Thank you for giving us a chance and for the 4 stars rating! We try our best to satisfy all customers. Please note that used vehicles come in different conditions and each is priced accordingly. Almost all older F-150's have a rip on the driver's seat end! We did have that truck scheduled for some body work to take care of those little dents which are taken care of now.
Alan

Sep 26, 2017

Almelton

I financed it through my Bank and the owner agreed to let me take it home and my bank would send them a check. I got the car on Thursday and on Friday they started calling to ask me where their check was. On Monday I got 3 calls from the owner wanting to know where his money was. They aggravated me to death. If they don't trust their customers any more than that then they shouldn't let them take the car off the lot.

1 of 1 people found this review helpful.

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Response from current dealership owner:

Almelton,
We thank you for your business. As much as you needed to take a car home that day, and we let you take it an act that is out of the norm, we too care to get the funds!
I wish you would have mentioned how great of a deal that was for you in quality and price!
Anyway we are happy that you enjoy your new ride.
Alan

Sep 22, 2017

Pam

I spoke to the owner by phone to confirm the car was available, then visited to drive it. He and his staff were very helpful. I ultimately bought another car, but would visit this dealership again.

Is this review helpful? Yes | No

Response from current dealership owner:

Pam,
We appreciate the fact that you gave us a chance!
Thanks
Alan

Sep 1, 2017

Jennifer

Quick response to your questions.

2 of 3 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Jennifer, thank you for the rating, we do our best! We look forward to earn your business and have you as a happy customer.
Alan

Aug 31, 2017

Craig

Answers all questions .

0 of 1 people found this review helpful.

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Response from current dealership owner:

Thank you for checking our business. We look forward to earn your business.
Alan

May 16, 2017

Desmond

I like the fact that Allen is straight to the point, fair. Upfront and has some really good prices on a good used car

5 of 5 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Desmond,

We’re happy that you’re happy!
You told me that you don’t give 5 stars to anyone. So thank you for the maximum 4!
Thank you for giving us your business.

Alan

Apr 27, 2017

Gary

I contacted. They tried to sell me a vehicle with a vibration. They said it was a 42.00 dollar part. I didn't buy so,they didn't want to deal with me any more.

9 of 11 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Gary,
Please help me with a date, vehicle, contact person.
Its unethical to try to ruin a reputation without valid proof and valid case.
if you've actually visited us then call me directly to file a complaint with me personally as the owner and if not here's our number: 803-883-2883. Alan

Apr 3, 2017

raymond

Just not happy with the sales person. just did not seem to care. and both vehicles were sold was what she told me. but still listed on there site.

6 of 8 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Raymond, thanks for having an interest in our vehicles, it is a fact that cars are getting sold faster than the updates on the website. Sometimes it takes 24 to 48 hours to update on some search engines. Anyway, keep checking as we add new stocks almost daily.

Mar 28, 2017

tom

he didn't show body dents & hail storm dents in pictures

7 of 8 people found this review helpful.

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Response from current dealership owner:

tom,
You can't expect a 2005 USED SUV for $3000 to be without a blemish.
Photos are for a general view, details are checked in person without obligation to buy.
I wish you good luck finding your dream car for the money you have!
Alan

Feb 1, 2017

Lisa

We actually reached out to the dealer again and he was very helpful. On Saturday, 1/28/2017, we test drove AND PURCHASED this 2010 Toyota Prius. Dealer was a pleasure to work with and he had numerous people on hand to help out during the busy day. His car lot was hopping with buyers and we were just one of three Toyota Prius' sold THAT DAY. Loved the experience. Would recommend.

8 of 8 people found this review helpful.

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Dec 26, 2016

Edward

Great service

2 of 3 people found this review helpful.

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Nov 3, 2016

Mark

Awesome to the point sold me a decent car without problems

5 of 6 people found this review helpful.

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Oct 27, 2016

Deborah

Our experience at this dealership was amazing. We received the best service. The owner is honest, upstanding and a genuinely nice person. We felt we got a quality used car at a price that was more than fair. I'll be back to purchase a car for our other son!

4 of 5 people found this review helpful.

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Oct 24, 2016

Bill

Allen took time to answer ALL of my questions by phone! He was honest in explaining my situation, even offering some ideas. At this time he was not able to put me in a vehicle thru no fault of his. I have too much negative equity and my situation was on that he just could not help with. It was his kindness and phone etiquette that would make me want to buy a car from him. Thanks Allen, you are a super nice man with great ethics. CHUCK

4 of 5 people found this review helpful.

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Oct 21, 2016

Darren

Quick response to my question.

2 of 3 people found this review helpful.

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May 19, 2016

Donovan

Good customer service

2 of 4 people found this review helpful.

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Apr 20, 2016

Alexandra

Vehicle was in poor condition when we got there the majority of cars weren't even cleaned. The staff was very friendly though.

4 of 4 people found this review helpful.

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Response from current dealership owner:

Miss Alexandra,
Thank you for visiting our lot and and thank you for the review.
As you pointed out not all of the cars were clean, unfortunately this is the pollen season and it is everywhere!
We currently have more than 50 cars on our lot, it is not easy keeping all of them clean all the time.
I'm sure that our aggressive pricing on the website drew you to us. Also, thanks for the kind comment about our friendly staff. Sincerely, Tom Lewis, Sales
Fort Mill Auto Expo

Read 3 old reviews

Jan 16, 2016

Kevin

This dealer performed over and above my expectations. I had gone into purchase a used car, knowing the Used Car Dealer negative stigma and was surprised how forthcoming, and clear everything was made to me. I went in this dealership very cautious after reading the negative comment. I ended up purchasing a different vehicle than what I went in for. I am very satisfied with my purchase! Fort Mill Auto Expo is a great dealership and I have recommended this place to my family and friends.

3 of 3 people found this review helpful.

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Dec 28, 2015

miss_robin

I spoke with the owner. Told them that I was coming from 2 hours away for the suv. It had check engine light on & I was told it it was a knock sensor. They checked it, light went out. Drove 20 miles, let window down & it wouldn't go back up. Had to drive all the way home like that & it was storming that day. Stopped at an auto parts store on the way & then the vehicle wouldn't start. I was told it needed a new starter. Had the vehicle towed to a repair shop & found that the battery was pretty much fried and that the vehicle had electrical problems that was pulling the battery and could also cause the vehicle to catch on fire. New battery, starter and diagnostic testing cost me $540.00 and the electrical problem remains, not to mention the diagnostic check found other problems. Called owner and told him I was very upset at being put on the highway in a dangerous vehicle & having all of these problems within 24 hours of purchase, especially being that I paid $5,200.00 CASH !! He stated he had no idea anything was wrong with the vehicle and he did nothing to help getting it fixed. BUYER BEWARE !!! It was Christmas eve, so I rushed through & purchased without thoroughly checking. WHAT A NIGHTMARE !! 2015....The worst Christmas ever.

8 of 9 people found this review helpful.

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Response from current dealership owner:

More ...

Miss Robin,
We at FMAE feel very sorry that you seem to have a bad experience!
But let me put things in balance;

-The rubber weather strip on the window did have a minor kink in it causing the glass to get off rail for 1/2 inch as being dry. It was greased to smooth out. Needs little help to stay in track, that's True, but don't forget that the original AGREED price was dropped $350 from $5000 to 4650! The extra amount you paid was for fees, tax, Tag and title.

- You have test driven the truck and had all the chance to check it at any one of at least 5 neighboring certified mechanics. Yet you were so happy with it that you accepted it as is, signed the AS/IS agreement and even waived a service contract that was offered to you for any future mishaps! Do you Remember?
- You called me, the owner, after hours and stated your complaint about a dead battery, I shared with you all what I could think of at the time as I was astonished due to the fact that this truck in specific never needed a jump all the time that we had it, and even asked you to give my PERSONAL cell number to the mechanic for any help that I could offer, but no one ever called me after that. Neither you or them!

-After you left on that long trip, I have no idea what kind of devices, good or shorted, you may have plugged into the power outlet, you might have kept that plugged in even when you stopped for a bite or shopping with your mom! (that GM model continues to supply power even when the engine is turned off, we verified that in the other unit that we have), that might have drained the battery! A low battery cannot start a vehicle without a jump, and a starter is NOT NEEDED if the battery is low! So all those extra expenses were for no valid reason. As you have stated in your review that the electrical problem remains! So if that mechanic could not find the root of the problem, then all work done was due to a wrong diagnostic. Sorry that you paid the wrong person for a wrong diagnostic. Please check your attached devices for faults. Call me if you need further help, you have my personal number.
By-the-way, your Tag and registration is waiting for you in our office!
Thank you! Alan Less ...

Dec 17, 2015

Kinawah

Excellent!

1 of 2 people found this review helpful.

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Fort Mill Auto Expo