Forest Lake Chrysler Dodge Jeep & Ram

321 19th St SW
Forest Lake, MN 55025

Sales: (651) 401-8171

Service: (651) 236-6377

Today 8:30 AM - 9:00 PM
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https://static.cargurus.com/images/forsale/2018/01/14/21/35/2015_ford_explorer-pic-7458615014985795638-152x114.jpeg

2015 Ford Explorer Limited 4WD Used Cars in Forest Lake, MN 55025

Great Deal
$5,550 BELOW
CarGurus IMV of $31,300

Price: $25,750

Mileage: 24,820

Location: Forest Lake, MN 55025

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2015 Ford Explorer Limited 4WD for sale - $25,750, 24,820 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/01/10/13/50/2016_toyota_tacoma-pic-8108703439543431871-152x114.jpeg

2016 Toyota Tacoma Double Cab V6 Limited 4WD Used Cars in Forest Lake, MN 55025

Great Deal
$3,445 BELOW
CarGurus IMV of $32,444

Price: $28,999

Mileage: 40,888

Location: Forest Lake, MN 55025

Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2016 Toyota Tacoma Double Cab V6 Limited 4WD for sale - $28,999, 40,888 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Tow Package
https://static.cargurus.com/images/forsale/2018/01/11/17/57/2015_chevrolet_silverado_1500-pic-3662641039633636743-152x114.jpeg

2015 Chevrolet Silverado 1500 LT Double Cab Used Cars in Forest Lake, MN 55025

Great Deal
$3,815 BELOW
CarGurus IMV of $26,814

Price: $22,999

Mileage: 23,427

Location: Forest Lake, MN 55025

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Tungsten Metallic Description: Used 2015 Chevrolet Silverado 1500 LT Double Cab for sale - $22,999, 23,427 miles with Bluetooth, Backup Camera, Remote Start, Tow Package
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2015 Chrysler 200 S AWD Used Cars in Forest Lake, MN 55025

Great Deal
$3,233 BELOW
CarGurus IMV of $16,983

Price: $13,750

Mileage: 30,311

Location: Forest Lake, MN 55025

Average time on market: 47 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Billet Silver Metallic Clearcoat Description: Used 2015 Chrysler 200 S AWD for sale - $13,750, 30,311 miles with Bluetooth, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2018/01/08/08/29/2008_hummer_h3-pic-1744949110150732578-152x114.jpeg

2008 Hummer H3 Alpha Used Cars in Forest Lake, MN 55025

Great Deal
$3,545 BELOW
CarGurus IMV of $18,295

Price: $14,750

Mileage: 108,212

Location: Forest Lake, MN 55025

Average time on market: 39 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Overdrive Color: Black Description: Used 2008 Hummer H3 Alpha for sale - $14,750, 108,212 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Suspension Package, Appearance Package
https://static.cargurus.com/images/forsale/2018/01/14/17/57/2016_mitsubishi_outlander-pic-1094978218499242784-152x114.jpeg

2016 Mitsubishi Outlander SE AWD Used Cars in Forest Lake, MN 55025

Great Deal
$2,768 BELOW
CarGurus IMV of $19,518

Price: $16,750

Mileage: 7,844

Location: Forest Lake, MN 55025

Average time on market: 43 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Mercury Gray Metallic Description: Used 2016 Mitsubishi Outlander SE AWD for sale - $16,750, 7,844 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/01/15/07/37/2016_jeep_cherokee-pic-6155923089533737682-152x114.jpeg

2016 Jeep Cherokee Latitude 4WD Used Cars in Forest Lake, MN 55025

Great Deal
$2,476 BELOW
CarGurus IMV of $20,726

Price: $18,250

Mileage: 26,695

Location: Forest Lake, MN 55025

Average time on market: 28 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Billet Silver Metallic Clearcoat Description: Used 2016 Jeep Cherokee Latitude 4WD for sale - $18,250, 26,695 miles with Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/01/14/13/53/2017_kia_sportage-pic-7914905298212733053-152x114.jpeg

2017 Kia Sportage EX AWD Used Cars in Forest Lake, MN 55025

Great Deal
$4,237 BELOW
CarGurus IMV of $20,987

Price: $16,750

Mileage: 46,013

Location: Forest Lake, MN 55025

Average time on market: 53 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Cherry Description: Used 2017 Kia Sportage EX AWD for sale - $16,750, 46,013 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/01/14/20/26/2015_chrysler_200-pic-784566143892808142-152x114.jpeg

2015 Chrysler 200 S Used Cars in Forest Lake, MN 55025

Great Deal
$2,684 BELOW
CarGurus IMV of $15,934

Price: $13,250

Mileage: 29,346

Location: Forest Lake, MN 55025

Average time on market: 37 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Billet Silver Metallic Clearcoat Description: Used 2015 Chrysler 200 S for sale - $13,250, 29,346 miles with Bluetooth, Leather Seats, Backup Camera, Navigation System
https://static.cargurus.com/images/forsale/2018/01/17/20/57/2017_subaru_legacy-pic-3347931054037995110-152x114.jpeg

2017 Subaru Legacy 2.5i Premium Used Cars in Forest Lake, MN 55025

Great Deal
$2,593 BELOW
CarGurus IMV of $20,843

Price: $18,250

Mileage: 16,773

Location: Forest Lake, MN 55025

Average time on market: 42 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Description: Used 2017 Subaru Legacy 2.5i Premium for sale - $18,250, 16,773 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/01/11/12/47/2016_dodge_durango-pic-7212743406463616696-152x114.jpeg

2016 Dodge Durango Limited AWD Used Cars in Forest Lake, MN 55025

Great Deal
$2,919 BELOW
CarGurus IMV of $30,669

Price: $27,750

Mileage: 30,571

Location: Forest Lake, MN 55025

Average time on market: 46 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Description: Used 2016 Dodge Durango Limited AWD for sale - $27,750, 30,571 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Remote Start, Navigation System
https://static.cargurus.com/images/forsale/2018/01/14/15/46/2014_ram_1500-pic-5425691749415477265-152x114.jpeg

2014 Ram 1500 Big Horn Crew Cab 4WD Used Cars in Forest Lake, MN 55025

Great Deal
$3,147 BELOW
CarGurus IMV of $28,146

Price: $24,999

Mileage: 30,916

Location: Forest Lake, MN 55025

Average time on market: 46 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Description: Used 2014 Ram 1500 Big Horn Crew Cab 4WD for sale - $24,999, 30,916 miles with Bluetooth, Aluminum Wheels, Remote Start, Tow Package, Quick Order Package
https://static.cargurus.com/images/forsale/2018/01/13/13/22/2014_lincoln_mks-pic-8824007729476440796-152x114.jpeg

2014 Lincoln MKS Sedan Used Cars in Forest Lake, MN 55025

Great Deal
$4,447 BELOW
CarGurus IMV of $22,446

Price: $17,999

Mileage: 20,188

Location: Forest Lake, MN 55025

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2014 Lincoln MKS Sedan for sale - $17,999, 20,188 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/01/10/16/10/2015_ram_1500-pic-1851532831734248280-152x114.jpeg

2015 Ram 1500 Express Crew Cab 4WD Used Cars in Forest Lake, MN 55025

Great Deal
$3,432 BELOW
CarGurus IMV of $27,182

Price: $23,750

Mileage: 32,789

Location: Forest Lake, MN 55025

Average time on market: 47 days Certified Pre-Owned: No Transmission: Automatic Color: Black Clearcoat Description: Used 2015 Ram 1500 Express Crew Cab 4WD for sale - $23,750, 32,789 miles with Bluetooth, Backup Camera, Aluminum Wheels, Tow Package
https://static.cargurus.com/images/forsale/2018/01/14/20/03/2016_chrysler_town___country-pic-2740366763894616111-152x114.jpeg

2016 Chrysler Town & Country Limited Used Cars in Forest Lake, MN 55025

Great Deal
$2,115 BELOW
CarGurus IMV of $25,865

Price: $23,750

Mileage: 34,325

Location: Forest Lake, MN 55025

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Bright White Clearcoat Description: Used 2016 Chrysler Town & Country Limited for sale - $23,750, 34,325 miles with Bluetooth, Leather Seats, Backup Camera
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All reviewers have been verified to have contacted this dealer – Learn More
Jan 12, 2018
Sat in little room for 1/2 hour while they found the keys then sat for another 1/2 hour while they found the car. The car was advertised with a manual transmission but had an automatic. Total waste of 1/2 of my Saturday.
1 of 1 people found this review helpful.
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Jan 10, 2018
Katie was great.
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Jan 10, 2018
Yes fast , professional great price no hassle no pain great dealership
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Jan 9, 2018
Fast response to my questions and really appreciated they let me know it sold before I was on my way there.
1 of 1 people found this review helpful.
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Jan 2, 2018
Cbmeyer99
This was such a waste of our time. We uad e-mailed which they replied that the vehicle was not there. However, I had also called & a guy said he would pull it out front for us. Get there & drove it great vehicle. Go to talk price, financing, & he rished through everything & we signed papers knowing we had financing at our bank. They then had us wait forever, which our bank was then closed. They offered us a loan at 11% which is 3x’s above our bank. Then tried to tLk us into taking it & we could refinance later. Needless to say we left, wasted 10hrs in total w/ this dealership!
4 of 4 people found this review helpful.
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Dec 29, 2017
Hung up on me as i would not use their finance options. Rude, dismissive, and an overall jerk. Too busy to talk to me. Never will give them business or refer them.
1 of 1 people found this review helpful.
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Dec 17, 2017
VERY disappointed. After contacting sales person via email, I asked for 2nd confirmation that the vehicle I was looking at had a factory installed DVD entertainment. She said yes, so we drove 115 miles (one way) only to find out there isn't a DVD installed at all!!! She wasn't there so Chris helped us. He was very considerate and he apologized several times. Not his fault! When I got home I emailed her to say I was disappointed and she doesn't even have the consideration to email me with an apology! AND the DVD is still listed as an option on the vehicle on their website!
4 of 4 people found this review helpful.
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Dec 4, 2017
GuruZCY9C
Very Helpful staff , however didn't purchase a vehicle yet. Would go back. Very large lot ,so a little communication confusion.
1 of 1 people found this review helpful.
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Nov 23, 2017
GuruZNZRN
To hard to get an answer if the truck was really there. Kind of frustrating.
2 of 3 people found this review helpful.
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Nov 22, 2017
They responded promptly to my inquiry. The vehicle was listed at an outstanding price and sold before I provided trade information.
1 of 1 people found this review helpful.
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Nov 18, 2017
I asked to see additional pictures in order to see the debts they mention on roof of vehicle, they demanded to get my phone number in order to see pictures, I don’t want or need harassing phone calls, so I will take my business elsewhere.
3 of 4 people found this review helpful.
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Nov 14, 2017
GuruZSG9C
My salesman was very helpful, but not at all pushie. It was a good experience. I love my new Jeep.
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Nov 14, 2017
Aperezjr479
Very informative
0 of 1 people found this review helpful.
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Nov 9, 2017
Still looking at suv. Dan very helpful
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Oct 22, 2017
Poor customer service, lack of follow up with their customers. We contacted the dealership, said we were coming to look at a specific car. They sold it just before we arrived at the dealership after we drove 90 minutes to see it. Then I left a message for the sales manager to call us back regarding the above incident. It took him over a week to respond via email. By that time, we had already purchased a vehicle somewhere else.
8 of 9 people found this review helpful.
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Oct 3, 2017
Went to see a car last night. It was a stormy Monday evening; salespeople were literally just standing around inside the showroom. Still, it took them 1/2 hour to get the car for me to test drive, and the salesperson who did (Katie) all but tossed the key at me, pointed in the general direction of the car, said, "You've been here before so are familiar with the area" and walked back to her office. Sad thing is, was a beautiful car that I'd like to buy but after thinking about how I was treated at the dealership -- will not be buying from them.
11 of 11 people found this review helpful.
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Sep 30, 2017
Great buying experience
1 of 3 people found this review helpful.
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Sep 3, 2017
They answered me right away. Staff onsite was friendly and helpful.
1 of 4 people found this review helpful.
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Jul 13, 2017
The sales people are awesome!
1 of 3 people found this review helpful.
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Jul 12, 2017
I spoke with a salesman named Christian over the phone, and he was very helpful. The only problem was that the car I was inquiring about on CarGurus.com was not available at the dealership.
2 of 3 people found this review helpful.
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Jul 10, 2017
Quick response and very east to deal with. Just didn't have the exact vehicle that I was looking for!
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Jun 29, 2017
Guru9WC8Q
Company representative, Chad, pointed us to a locked car in the lot and left us alone with the locked vehicle. We went looking for him after 20 minutes and finally notified the desk that as we were unable to see the vehicle we drove 30 miles to see, we were leaving. Unusual sales approach but it must be effective for some people.
8 of 9 people found this review helpful.
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Jun 11, 2017
Terracan_1206
Responded right away and answered all questions . I made an offer and the salesperson (Chad) accepted . No hassle process. Plan to bring further business to this dealership . Great Experience all around .
2 of 2 people found this review helpful.
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Apr 25, 2017
Responded quickly to my interest with a phone call (which I was surprised since it was later in the evening, I didn't expect a response until the following day) to set up an appointment and come see the car. I explained that his dealer and other in Hudson have the two vehicles I'm interested in, Hudson's Charger has the black grill and black rims I would like, however the car's exterior is also black and I prefer dark gray, I also don't know if the other car is AWD or not, and that is what I'm looking for. He quickly let me know about the warranty for this vehicle through his dealership, that his dealership may be able to find black rims for me, and answered the other questions I had. I'm looking forward to meeting Shawn and seeing the car this week.
3 of 3 people found this review helpful.
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Apr 19, 2017
He worked his hardest and I appreciate everything he did for me even though I didn't get approved!!
1 of 1 people found this review helpful.
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Apr 18, 2017
Candessa
Great Customer Service.
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Apr 7, 2017
Great dealer excellent salesman
1 of 1 people found this review helpful.
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Mar 27, 2017
Drove an hour to check out car only to have it sold out from me by someone who walked in right after I called. I asked why they couldnt have let me know. Well they had other things to do. And anyway its not that far. No big deal. At least I know how they do business now. It wont happen again.
9 of 9 people found this review helpful.
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Mar 25, 2017
Good experience..
1 of 1 people found this review helpful.
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Mar 19, 2017
Magentis_3100
they help me what I'm looking for
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Mar 8, 2017
Good people to work with. Fair deal.
1 of 1 people found this review helpful.
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Feb 11, 2017
Really worked with me.
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Feb 11, 2017
Tipo_599
Very friendly salesman.
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Feb 2, 2017
The car looks good from the picture but not so great when drive in it and rusty
5 of 6 people found this review helpful.
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Jan 21, 2017
MBofenkamp
Prompt response to inquiries, and friendly, honest assistance throughout the car buying experience. I would highly recommend to others!
2 of 2 people found this review helpful.
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Jan 20, 2017
Truck was a mess. Don't know how they got it to look so good on the pictures. Way Way over priced for the shape it is in.
5 of 5 people found this review helpful.
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Nov 13, 2016
Responsive, but I couldn't afford their price
0 of 1 people found this review helpful.
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Oct 30, 2016
Smooth, professional,quick.
1 of 1 people found this review helpful.
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Oct 21, 2016
Great dealership. Easy to work with!
1 of 1 people found this review helpful.
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Oct 18, 2016
Byron was an amazing salesman to work with to find exactly what we were looking for and the financing department was amazing! Thank you for all you did to help us find our amazing Jeep Cherokee Trailhawk 4x4. Amazing dealership and great people.
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Oct 4, 2016
I drove from inver grove heights to forest lake only to be turned away because one of the staff members went hm SICK in the car that I was suppose to purchase. TERRIBLE customer service. This place is a joke. The next day, I went elsewhere and purchased a BRAND NEW dodge charger for the same price they were charging for a used 2015 with 24,000 miles on it already
8 of 10 people found this review helpful.
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Sep 29, 2016
They did contact me but I found another truck before I made over there.
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Aug 27, 2016
Only problem is that his email went to my junk mail (said there was spam). So, I didn't see it for about a week.
0 of 2 people found this review helpful.
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Aug 10, 2016
this is the best dealership I have ever dealt with. Period.
1 of 1 people found this review helpful.
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Jul 15, 2016
The truck was over priced and the would not go down and the pictures on line were way better then in person. And they were very pushy on getting the paper work going I will never go back...the kbb on the truck is 18k..
3 of 3 people found this review helpful.
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Jul 4, 2016
Fair dealer not pushy seems easy to work with.
1 of 1 people found this review helpful.
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Jun 20, 2016
Very helpful, went on a nice test drive, answered all my questions, not pushy
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Jun 5, 2016
fosstimo
5
The vehicle was already sold, but they did their best to get me a comparable deal! They have a better than average inventory of Wranglers on hand!
1 of 1 people found this review helpful.
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Jun 4, 2016
Truck was nice, but offer for my trade in was extremely low ball. I got $2000 more elsewhere. Not willing to budge on price, or attempt to keep my payments where they needed to be.
3 of 3 people found this review helpful.
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Apr 18, 2016
Great experience what more does a person want.
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Apr 15, 2016
Quick response
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Apr 13, 2016
e-mailed me
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Mar 27, 2016
Very good
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Mar 8, 2016
I was contacted by one sales person, twice by email then by phone. We spoke of my trade-in and he said his manager agreed they could make money trading at my asking KBB price. I made another trip over and was greeted by another sales person, saying the first was not coming in, after he made the appointment with me the night before. I looked at this vehicle, it was rusted through on both sides. When the sales person had my vehicle inspected, he came back with a KBB price 1/3 of what I got. What an insult, wanted me to go from a 2008 to a rusted 2004 and pay him a bunch of money in the process. I would never go back there and would never recommend it to anyone else either. What a con game.
4 of 4 people found this review helpful.
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Feb 13, 2016
hankball13
Very willing to respond, however, avoided numerous questions pertaining to the warranty that ultimately delayed me making the trip, resulting in missing out on the vehicle. Would/will still work with this dealership in the future.
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Feb 3, 2016
Steve Lodien was the one to help me throughout the whole process and he is amazing! I purchased a new Dodge Journey Crossroads and could not be happier.
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Jan 23, 2016
After a misunderstanding about a wrangler at the dealership , things got rolling very nicely. My salesperson John R. was very helpful and personable. Great to have purchased a vehicle from a fellow veterin. Me and my family had a great experience and sales manager Theresa Lynch thank you for being so helpful in our buying experience. We love the jeep and we're glad to have dealt with such a wonderful staff. Thanks again you guys Great job!!! Kurt
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Read 35 old reviews
Dec 23, 2015
rbtbski
Great!
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Dec 17, 2015
very happy
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Dec 1, 2015
I went in to explore my options, salesman was a bit pushy, he gathered my financial info to get a quote , I never said I was buying, but he proceeded that way. when I do find and buy the right truck, it will NOT be from forest lake chrysler dodge jeep and ram
1 of 1 people found this review helpful.
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Nov 22, 2015
They were very friendly and helpful. Although I didn't end up being able to purchase a vehicle. The people here went the extra mile, thank you guys!
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Nov 11, 2015
Dealer's sales rep seemed more concerned about his quotas than his customer.
1 of 1 people found this review helpful.
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Nov 9, 2015
Good job good experience
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Nov 9, 2015
Salesman promised to contact me if the car was sold prior to our appointment time. We arrived at the dealership to find out the car was sold and we were not contacted. The original salesman didn't even bother to tell us, he had another person tell us. Not a good experience.
2 of 2 people found this review helpful.
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Nov 5, 2015
Best buying experience I've ever had.
0 of 1 people found this review helpful.
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Oct 24, 2015
Even though I didn't buy through them, they did alot of follow up & answering questions. Very professional
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Oct 23, 2015
The sales person was very personable and called me 2 or 3 times after our initial e mail. I drove down to look at after a week or two. I have looked at and drove several 2007-2009 impalas before I looked at this one so I am pretty much focused in on what $7000.00 will get you, in the impala world. After driving to the dealership, the lot was very professional, as well as the building (office). Pretty typical semi large dealership. I introduced myself to the agent and he was very friendly, no complaints. He grabbed the keys and said lets take a look at it. We walked across the vast lot and I looked at the car and the shroud was broken (under the grill). Looking further the entire passenger side had deep gouges all the way down. Some areas past the primer where rust was setting in. The rear quarter panel was dented in with bubble paint raised up above the rear passenger tire. Rust waiting to blast through at any second. It appears a previous owner sideswiped a heavy duty fence, or something of that nature. I drove it since I was there and it did drive fairly well, although it sounded like a wheel bearing was going out or the tires were not up to par. It wasn't loud enough to identify. We finished the test drive and he said "what do you think?" I told him "I don't mean offense, but this car has not been taken care of at all and the sticker price is insanely overpriced." "Well, would you want to shoot me an offer?" said he. "I'm afraid my offer would offend you" I said. So I offered him XXXX amount of dollars (A great deal lower) and he said "So for XXXX we would have a deal?" I thought for a minute and said "You know, I'd still have to ponder it". He then went and got the I guess the sales manager, he sat down and we spoke for 5 to 10 minutes, which he rejected my offer with his "best price" which wasn't even a consideration in my mind. But the people there were nice to me, I just thought the price on this car for the damage it had was way out of line. But who knows, a person could perhaps come across a deal that fits them...the staff was easy going so I have nothing bad to say about that dealership.
1 of 1 people found this review helpful.
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Sep 29, 2015
Great experience
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Sep 29, 2015
Went for a test drive , Could not get a firm price , In the middle of dealing going back and forth , Then they informed " Oh that was sold last week " ?????? Why waste my time then ??
1 of 1 people found this review helpful.
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Sep 4, 2015
Email me, very nice, would have bought that 2005 Dodge Magnum but has a 2.7 engine, that I don't want.
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Aug 25, 2015
Friendly salesperson, dealt well with kids on test drive. Used cars had some issues that were revealed to be unresolved during test drive.
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Aug 4, 2015
Made early promises, never delivered. Lied about how specific credit information affects bank decisions. Wasted my time.
1 of 1 people found this review helpful.
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Jul 13, 2015
Great, professional dealership!
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Jun 15, 2015
Feedback on email very good keeps in touch but doesn't hound ya
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Apr 28, 2015
Excellent experience! Staff, sales guys, and managers were a real pleasure! I drove away with a great truck for s great price! Would highly recommend Wilcox Chrysler!
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Mar 23, 2015
responded right away
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Feb 21, 2015
Quick email response
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Jan 25, 2015
They were a bit hard to work with at first But after meeting them in person and telling them how it is, they straightened up and was very helpful. Answered any questions I had. Only thing was, the dude told me I had remote start car when I didn't.
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Jan 23, 2015
Great Dealership !
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Dec 10, 2014
Was great experience dealing with the dealership!!
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Nov 25, 2014
I contacted Wilcox via email on a vehicle I was interested in. Within 10 minutes they called me to see if I had any questions on the vehicle. I had been looking for a while and had been in contact with many other dealerships. I had also looked at other dealerships and test drove their Foresters. Everyone was so pushy and all they wanted to do was sell you the car that day whether it was the car for you or not. I was sick of looking and sick of all the phone calls and emails. Wilcox wanted to know what they could do for me and how they could help me. It wasn't about them getting another sell for the day. I went down to Forest Lake just to look at the car, never imagining I would be taking it home that day. They gave me the keys, let me look at it, drive it, and take my time alone thinking about it. No one was breathing over my shoulder waiting for an answer asking if I think "they can earn my business." We went inside just to play around with numbers, still not imagining I would end up getting it. They came down to a price I was comfortable with and I bought it. They brought it through the car wash, filled up the tank, cleaned it's inside, etc. Later after I left the dealership and was on my way home, I noticed a tiny chip in the windshield. I was all bummed out because I didn't buy any extra warranty on the vehicle, but thought it would be worth a try calling the dealership. They offered to fix it for absolutely no charge to me. I do not have one bad thing to say about them. They were professional, kind, super helpful, welcoming, and wonderful. I have had the Forester for almost a month now and absolutely love it. I HIGHLY recommend this dealership!
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Oct 24, 2014
Sales consultant Brad was really good but I did not like the money minded approach of Sales managers. They tried to hide the actual break down amount to get me signed up in their service contract program. Overall it was an good experience since the Nissan Rogue 2010 AWD I bought was a good deal.
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Sep 17, 2014
Actually bought the vehicle I looked at. Sales and finance team were extremely nice and they didn't hide anything about the vehicle
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Sep 2, 2014
Great experience with this dealer.
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Aug 23, 2014
The dealer has been excellent to us, every time that we have called him he has always gotten back to us. Don't know why it says dealer never responded when I clicked on the box for excellent. Whatever we have asked of them they have always helped us out.
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Jun 26, 2014
Responded by email and phone.
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Sep 24, 2013
Didn't like the salesman's pressure. Would not buy from this dealer.
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Aug 23, 2013
they call right way.thanks
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Mar 7, 2013
very good reply time, thanks.
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Feb 18, 2013
Ok
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Feb 14, 2013
They wouldn't budge a cent on their jeep and wanted to give me a thousand under low book for my trade. I went to the local Ford dealership and purchased a jeep for 5500.00 less and got 2000.00 for my trade.
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Dec 2, 2012
Would never even consider doing business with this dealer after my initial experience with them. Though I liked the salesgirl who responded to my request it was clear she was inexperienced and out of her element at this dealer; she'd only been working there 6 months and couldn't answer the simplest of questions without going to her manager. The manager himself could have come out after at least half a dozen questions and given me a straight answer. I was left sitting or standing at the desk several times during which I heard the salesman at the next desk be completely rude with a customer on the phone and then swear loudly after he hung up. This same salesman made the comment "oh quit your whining" after my salesgirl and I were commenting on how cold it was outside that day. They offered me 2000.00 less for my trade in that I'd been offered at a different dealer and wouldn't budge or negotiate price, but rather was offered a 250.00 visa gift card as an incentive. I put ten dollars of my own money into the gas tank of the car I was thinking of in order to drive it out to my mechanic to be checked out. When I brought it back,it was below E again so I told the sales girl that I'd had to put cash out to drive it and now it was on empty again and she just laughed and said" Oh, it's fine. I'm not worried about it". Really? How about having enough gas in it so someone could actually test drive it without running out of gas and being stranded somewhere. Another sales girl whom I was trying to make friendly small talk with while I was waiting apparently took offense to my comment of "This is a really nice dealership; I didn't know this was out here" to which she responded,"yeah, not bad for being up here in Hicksville" All in all, very unprofessional, immature behavior and a sense that they couldn't have cared less about their customers. I would never give my money to these people.
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