Flint Hills Auto

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Internet Approved, Blue Oval Certified

7920 E US Hwy 24
Manhattan, KS 66502

Sales: (785) 818-4373

Service: (785) 818-4208

Today 8:30am - 7:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Aug 4, 2017
Guru5BGS
Salesman was nice. Dealership overall was not great. Overpriced car. Lots of cosmetic issues, wouldn't budge on price. Gave us bad trade in value. Told them our price range and that did not want to have a down payment, they came back with some random really high numbers that came out of nowhere with a 5k down payment. Proposed monthly payments were almost twice as much as I told them i would like them to be. Dont know who they work with for financing, but they must have a 50% interest rate. So to me it seems like they dont really listen well to customers, more worried about the sell. Was asked if I would buy that day about 20 times even after informing them of all the vehicles issues, cosmetic and mechanical. Very overpriced, probably would shop somewhere else, staff was nice at least.
1 of 1 people found this review helpful.
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Aug 1, 2017
Sales staff at first would not return calls as they were always (out of the office). Finally corresponded with Matt. He was prompt about getting back to me but twice he came back with the exact same offer after saying " he went to battle for me and got me a better deal
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Jul 31, 2017
Good
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Dec 1, 2016
A truly great experience at Flint Hills Auto. Cameron Conway is an excellent sales associate. He met our needs with the right vehicle. Happy to have my Chevy Sonic. I will definitely be seeing them for any future vehicles.
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Response from Flint Hills Auto:

Glad to hear you had such a great experience with us!  We hope you enjoy your Sonic and we look forward to taking care of you.  Our customer service experience extends beyond your new vehicle.  We are looking for lifelong customers just like you, thanks for sharing!
Nov 4, 2016
Good communication
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Response from Flint Hills Auto:

We strive to please Val, thanks! We put the customer experience at the forefront and communication is key!  Thanks :)
Oct 23, 2016
The people at Flint Hills Ford were great to work with. They made buying a car a pleasant experience. I enjoyed working with them.
2 of 2 people found this review helpful.
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Response from Flint Hills Auto:

Thanks Mark, I'm glad we could make the car buying experience a great one for you! We look forward to continue to take care of you and your new car. Thanks for sharing!
Read 1 old review
Aug 8, 2013
Oh, where to begin, before I drove 65 miles to visit this dealer, I informed them of what my credit score was and how far away I lived. They told me they would be willing to make a deal happen if I was willing, so I drove 65 miles one way to go see the vehicle I wanted. It said nowhere on the websites description that the vehicle had No AC!!! So I tried to make the best out of the trip and found a newer model year, which was more money, so it should be easier to get financing on a 2012. They told they could make a deal happen for me so we tossed numbers around and decided on a range of acceptable payment figures. I sat there for 3 hours waiting in the showroom for them to come back and tell me they were closing and I would have to hear something the next day! Do yourself a favor and never go to this dealer! I wish I could give them negative stars. So, after my return trip of another 65 miles in my original vehicle I had hoped to trade, I waited and waited for them to call me. I even called up there myself to try to get ahold of the finance guy and he wasn't there. This has been the worst car buying experience of my life. Yet, I didn't buy a car! This place will be all nice to you if you simply pay what they want you to pay without negotiating. I was under the impression they would bend over backwards to make a deal but not likely. We were extremely close on our numbers too. They refused to budge to make the deal happen and even told me, they wanted to keep the vehicle on the lot a little bit longer and possibly sell it for more money down the road rather than let me sign for it that day. This is a horrible dealer who makes promises just to get me there, have me wait around for 3 hours and simply close the doors and tell me to go home!
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Response from Flint Hills Auto:

Hi Mitch, we are so sorry you to had this experience with the previous dealership! We are now under new ownership as Flint Hills Ford, Lincoln, Mazda, and Hyundai here in Manhattan.  We are looking forward to turning the car business on its head and blowing away customer expectations with excellent customer care and great service! Thanks so much for sharing your experience. We hope we can be a part of something better for you in the near-future.

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